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Technical Trainer

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Company: Sensient Technologies

Location: Milwaukee, WI

Date Posted: July 27, 2014

Source: Sensient Technologies Corporation

Job Summary Responsible for the design and development of technical training programs for Sensient across multiple locations. As a key member of the global JD Edwards implementation team, the Technical Trainer will serve as a primary business user trainer, with responsibilities including but not limited to, creating project deliverables including change management & training plan, creating related materials, executing end user training, and providing additional go-live user support. Additionally candidates will be responsible for participating in quality assurance testing. Responsibilities Leads the development of instructor-led and web-based technical training programs, manuals, job aides, and eLearning solutions for employees. Works directly with Information Technology staff and Management to deploy training solutions; efficiently address customer training needs. Trains new JD Edwards users on general navigation during implementation roll out. Perform quality assurance testing of changes/enhancements during implementation roll out. Coordinate, implement and deliver tactical internal and external product customer support training and ...

Job Summary Responsible for the design and development of technical training programs for Sensient across multiple locations. As a key member of the global JD Edwards implementation team, the Technical Trainer will serve as a primary business user trainer, with responsibilities including but not limited to, creating project deliverables including change management & training plan, creating related materials, executing end user training, and providing additional go-live user support. Additionally candidates will be responsible for participating in quality assurance testing. Responsibilities Leads the development of instructor-led and web-based technical training programs, manuals, job aides, and eLearning solutions for employees. Works directly with Information Technology staff and Management to deploy training solutions; efficiently address customer training needs. Trains new JD Edwards users on general navigation during implementation roll out. Perform quality assurance testing of changes/enhancements during implementation roll out. Coordinate, implement and deliver tactical internal and external product customer support training and education plans to ensure superior customer service. Assist documentation team in the development of FAQs and troubleshooting procedures for a variety of Company products. Assist in the design of training materials. Provide remote training support as needed. Conduct live training sessions through hands-on trouble shooting using current systems and products. Collaborate with team members and subject matter experts to produce accurate and meaningful support materials. Continually look for opportunities to improve operational performance and quality through various training initiatives and processes. Works with employees in multiple time zones around the world. Ensures training documents are complete, current, and stored appropriately. Qualifications Bachelor's Degree in Computer Science, or related field. 3 or more years of software or technical training experience. JD Edwards and Oracle UPK is preferred but not required. Must be able to perform and convey beginning to complex level software applications instruction. Working knowledge of effective instructional methods, equipment, and materials. Ability to research, comprehend, and apply new training methodologies and information about software. Strong communication, analytical, and problem solving skills. Ability to work independently with minimal direction. Ability to speak multiple languages is preferred. WORK ENVIRONMENT/PHYSICAL DEMANDS Ability to travel up to 70%. About Sensient Technologies Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and fragrances. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, inkjet and specialty inks and colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands. Sensient is headquartered in Milwaukee, Wisconsin. As a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package. For more information, visit our website at http://www.sensient.com .Equal Opportunity Employer

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