Welcome to Simply Hired!

Like what you see here? Check out more First-Line Supervisors of Production and Operating Workers like this one.

Show Me More

Area Supervisor

Apply Now

Company: Ross Stores

Location: Wilson, NC

Date Posted: August 11, 2014

Source: Ross Stores, Inc.

The Area Supervisor is a member of the Supervisory Staff who is responsible for a specific, assigned area of the store as well as the general operations and supervision of the store when functioning as the Supervisor on Duty. Area Supervisors are responsible for opening and closing the store, supervising Associates, providing Star Customer Service at all times, supervising merchandise processing, markdowns, sizing and the Front End as needed.

ESSENTIAL FUNCTIONS:

Markdowns (20% of Time)

- Reviews MD Team schedule to company standards.

- Pulls markdown information weekly and ensures order of markdowns.

- Audits markdown compliance, recovery and sizing by markdown team.

- Responsible for maintaining company markdown standards in store. Accountable for store any markdown variances.

- Ensures all equipment is operable - communicates issues to the Service Desk as needed.

- Understands how markdown equipment works and is able to assist MD Team as needed.

- Ensures Clearance items are marked and moved to Clearance ...

The Area Supervisor is a member of the Supervisory Staff who is responsible for a specific, assigned area of the store as well as the general operations and supervision of the store when functioning as the Supervisor on Duty. Area Supervisors are responsible for opening and closing the store, supervising Associates, providing Star Customer Service at all times, supervising merchandise processing, markdowns, sizing and the Front End as needed.

ESSENTIAL FUNCTIONS:

Markdowns (20% of Time)

- Reviews MD Team schedule to company standards.

- Pulls markdown information weekly and ensures order of markdowns.

- Audits markdown compliance, recovery and sizing by markdown team.

- Responsible for maintaining company markdown standards in store. Accountable for store any markdown variances.

- Ensures all equipment is operable - communicates issues to the Service Desk as needed.

- Understands how markdown equipment works and is able to assist MD Team as needed.

- Ensures Clearance items are marked and moved to Clearance areas and signed as needed.

Merchandise Processing (20% of Time)

- Ensures compliance to Power Processing.

- Processes all merchandise with a sense of urgency.

- Responsible for receipt of all non-merchandise inbound deliveries (i.e., signs, supplies, special deliveries, etc.).

- Responsible for cleanliness and organization of all stockrooms.

- Helps deliver and place merchandise on sales floor when all merchandise is processed.

- Responsible for ensuring any back stock is secured and processed to company policy.

- Responsible for daily trash removal.

- Responsible for receiving merchandise truck.

- Tests all fire alarm systems as scheduled.

Fitting Room (20% of Time

- Ensures all fitting room garment tags are audited and accounted for to company policy.

- Ensures go back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.

- Responsible for maintenance and cleanliness of Fitting Room.

Men's/Bed & Bath/Home Accents/Lingerie/Hosiery/Cosmetics/Accessories/Luggage (20% of Time)

- Responsible for merchandising of department.

- Responsible for back-stock and under-stock.

- Responsible for the reduction of loss due to damage.

- Ensures compliance to the monthly ISM set up in assigned area.

- Responsible for floor moves and signing including promotional signing as needed.

- Ensures recovery, sizing and markdowns are completed to company standards.

- Responsible for re-wraps as needed.

Administrative Duties as Assigned by Store Manager (20% of Time)

- Ensures Cash pick-ups and bank deposits are conducted to company policy.

- Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, trash removal, etc.), EAS daily function check, cash office security, armored carrier pick-ups and register area. Also responsible for customer safety including accident prevention, accident reporting and emergency procedures. Responds to after-hours alarms when requested.

- Responsible for store Loss Prevention including maintaining a large customer service presence on the sales floor, customer and Associate engagement and heightened Loss Prevention awareness.

- Responsible for receiving merchandise truck when needed.

- Responsible for Front End control when needed. This includes refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.

- Conducts "code 50" package inspections.

- Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.

- Other duties as assigned by store manager.

COMPETENCIES:

- Customer Service

- Drives Results

- Motivation

- Process Improvement

- Communication

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

- Excellent verbal communication skills.

- Fluency in English.

- Prior Customer Service and supervisory experience preferred.

- Familiarity with point-of-sale equipment and applications.

- Communication

SUPERVISORY RESPONSIBILITIES:

Retail Associates

Show more

Other jobs you might like

  • House Supervisor

    Novant Health

    - Raleigh, NC

    The employee's number one job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understand how he or she contributes to the...

    30+ days ago from Novant Health
  • Supervisor

    Flanders

    - Smithfield, NC

    Requisition Number: 6269 Job Title: Supervisor Area of Interest: Production - Assembly Position Type: Full Time - Direct Hire Shift: 1st City: Smithfield State/Province: North...

    4 days ago from IHispano
  • Area Supervisor

    Ross Dress For Less

    - Wilson, NC

    Job Description GENERAL PURPOSE: The Area Supervisor is a member of the Supervisory Staff who is responsible for a specific, assigned area of the store as well as the general...

    8 days ago from AllRetailJobs.com
  • Production Supervisor

    Judge Group

    - La Grange, NC

    Job Req # 411678 Consumer Products/Industrial Manufacturing Company is looking for: POSITION: Production Supervisor LOCATION: La Grange, North Carolina (30 miles Goldsboro, North...

    13 days ago from ZipRecruiter
  • PRODUCTION (Kiln) SUPERVISOR

    Georgia-Pacific

    - Dudley, NC

    Title: PRODUCTION (Kiln) SUPERVISOR Location: North Carolina-DUDLEY-NC Other Locations: Georgia-Pacific creates long-term value by using resources efficiently to provide...

    5 days ago from A Mighty River
  • Production Manager

    Search Solution Group

    - Rocky Mount, NC

    Company Profile: Our client is seeking a 2nd shift Production Manager for their Rocky Mount, NC manufacturing location. Description: Work closely with the other managers to ensure...

    30+ days ago from TheLadders.com
  • Production Supervisor

    Fep Executive Search

    - Raleigh, NC

    A rare and exciting opportunity to be part of the senior management team at one of North America's leading beverage organizations has come up. 1) Supervise, motivate and provide...

    5 days ago from ZipRecruiter
  • Plant Superintendent - Silica Mining Operations

    Resource Erectors

    - Clayton, NC

    Plant Superintendent - Silica Mining Operations Summary: Administer and control all plant operating activities. Provide customers with quality products, on schedule, at the lowest...

    13 days ago from Get Mining Jobs
  • Bottling Supervisor

    NEW

    Fep Executive Search

    - Raleigh, NC

    Our client is currently seeking a driven and ambitious Bottling Supervisor to join their team. This is a unique opportunity for a highly motivated professional who has a go-getter...

    23 hours ago from ZipRecruiter
  • Finishing / Shipping Manager

    Weyerhaeuser

    - Greenville, NC

    This position is a part of the Greenville Lumber mill leadership team within the Weyerhaeuser Softwood Lumber business. Greenville Lumber is a non-union facility located in...

    30+ days ago from TheLadders.com

Show Me More

Were you satisfied with these results? Yes | No
Thank you for your feedback!