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Support Developer

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Company: Nationstaff

Location: New York City, NY

Date Posted: June 10, 2014

Source: Nationstaff

Dynamic Fixed Income ECN is seeking a Support Developer to join their team in NYC.

The successful candidate will s upport Electronic trading systems with responsibility for handling problems and queries regarding the functions of the application, as well as upgrading the system from integration and QA through to user acceptance and production.

Background:

* Strong experience and a good working knowledge of real time trading systems
* In-depth knowledge of Inter-dealer brokerage trading
* Excellent problem solving, planning and analytical skills.
* Extensive experience of managing client queries and problems
* Strong communications skills with a demonstrable ability to interact and influence at all levels within the organization as well as with clients
* Excellent documentation skills
* Excellent knowledge of the Microsoft Windows Server and Workstation (Windows Server 2000/2003 preferably)
* Knowledge of working in a Citrix Environment
* Strong scripting skills. (PERL, etc)
* Experience of RDBMS methodology and SQL scripting
* Understanding of MS SQL Server ...

Dynamic Fixed Income ECN is seeking a Support Developer to join their team in NYC.

The successful candidate will s upport Electronic trading systems with responsibility for handling problems and queries regarding the functions of the application, as well as upgrading the system from integration and QA through to user acceptance and production.

Background:

* Strong experience and a good working knowledge of real time trading systems
* In-depth knowledge of Inter-dealer brokerage trading
* Excellent problem solving, planning and analytical skills.
* Extensive experience of managing client queries and problems
* Strong communications skills with a demonstrable ability to interact and influence at all levels within the organization as well as with clients
* Excellent documentation skills
* Excellent knowledge of the Microsoft Windows Server and Workstation (Windows Server 2000/2003 preferably)
* Knowledge of working in a Citrix Environment
* Strong scripting skills. (PERL, etc)
* Experience of RDBMS methodology and SQL scripting
* Understanding of MS SQL Server
* Demonstrable experience of managing, owning and delivering high quality projects to objectives and within time scales
* Good working knowledge of application integration and testing
* Java
* Visual C++ debugging skills
* SQL DB Administration/DB Performance experience
* Four year degree

Responsibilities/accountabilities:

* Deploy and support complex in-house & 3rd party applications
* Proactively manage business critical real-time trading systems in order to identify issues and potential problem areas
Interact with, coordinate and oversee various internal IT support functions -
* Development, Quality Assurance, Operations and external 3rd party vendors to troubleshoot and resolve problems
* Actively identify incidents and as necessary manage the incident resolution process to provide service recovery and manage client communications and expectations in respect to incident resolution
* Ensure compliance with departmental policies (i.e. change management, IT security standards, release management, incident management)
* Work with all parties to provide services to agreed SLA's.
* Work through Annual Disaster Recovery testing and BCP planning
* Deals with incidents immediately, either independently or by passing to the appropriate team to achieve swift resolution while ensuring ownership throughout
* Works to resolve the incident directly with the user, and/or engages with 2/3 line teams if further technical investigation is necessary
* Able to manage own time and a changing workload, prioritizing incident criticality and appreciating time sensitivity
* Co-operative approach to working with team members and sharing knowledge among the support team

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