Top 1693 Facebook Inc. Jobs

Customer Service Representative
Meta Global —Baltimore, MD
- $45,746.41 - $65,092.45 a year
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
6d
Energy as a Service SME
Meta Power Solutions —Palm Beach Gardens, FL
- From $200,000 a year
- Full-time
- Hybrid work
- Construction site
- Master's degree
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Nurse Navigator
Meta Care Inc., —Rockford, IL
- $55,000 - $60,000 a year
- Full-time
- Spanish
- Nursing
- Microsoft Excel
- Wellness program
- Mileage reimbursement
Quick Apply
Nurse Care Manager
Meta Care Inc., —Philadelphia, PA
- From $70,000 a year
- Full-time
- Nursing
- Skilled nursing facility
- RN License
- Mileage reimbursement
- Disability insurance
Quick Apply
Outside Sales Representative
Meta Business Group —Tinley Park, IL
- $50,000 - $75,000 a year
- Full-time
- Office
- Driver's License
- Fair chance
- Paid training
- Health insurance
Quick Apply
Sanctions FIU Investigator
Meta —Washington, DC
- $147,000 - $210,000 a year
- Bachelor of Science
- Mid-level
- SQL
Warehouse Worker
Meta Marble & Granite —Seattle, WA
- $22 - $25 an hour
- Full-time
- Background check
- Customer service
- High school diploma or GED
- Paid time off
Quick Apply
10d
Oversight Operations Investigator
Meta —Menlo Park, CA
- $100,000 - $143,000 a year
- On call
- System design
- Analysis skills
- Fair chance
Security Analyst Investigator - Youth Safety or Human Exploitation
Meta —Washington, DC
- $137,000 - $196,000 a year
- Computer science
- Computer Science
- 5 years
Marketing Team Member
Meta Global —Philadelphia, PA
- $58,400 - $79,200 a year
- Full-time
- Organizational skills
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Research Scientist, Demography and Survey Sciences
Meta —Menlo Park, CA
- $147,000 - $208,000 a year
- Writing skills
- Mid-level
- Analysis skills
AI Policy Manager
Meta —Washington, DC
- $153,000 - $224,000 a year
- Master's degree
- 8 years
- Bachelor's degree
Community Engagement Manager
Meta —Remote
- $153,000 - $224,000 a year
- 7 years
- Bachelor's degree
- Fair chance
Warehouse Operations Manager
Meta —Remote
- $115,000 - $163,000 a year
- 7 years
- Analysis skills
- Mentoring
Research Scientist, Demography and Survey Sciences
Meta —Washington, DC
- $210,000 - $281,000 a year
- 11+ years
- Analysis skills
- Bachelor's degree
Public Affairs Manager, State & Local Media
Meta —Remote
- $119,000 - $171,000 a year
- 8 years
- Travel
- Fair chance
Public Affairs Manager, Events - AI Campaign
Meta —Washington, DC
- $146,000 - $206,000 a year
- 8 years
- Fair chance
- Senior level
Security Engineer Investigator, Integrity Investigations, Intelligence, and Events
Meta —Washington, DC
- $184,000 - $257,000 a year
- Computer science
- Computer Science
- Bachelor of Science
Capacity Delivery Lead, Data Center Infrastructure
Meta —Remote
- $151,000 - $210,000 a year
- Construction site
- Writing skills
- Travel
Program Manager, Strategic Initiatives
Meta —Remote
- $193,000 - $269,000 a year
- Bachelor's degree
- Fair chance
- Senior level
6d

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Customer Service Representative

Meta Global
Baltimore, MD

Quick Apply

Job Details

Full-time
$45,746.41 - $65,092.45 a year
6 days ago

Benefits

Health insurance
Dental insurance
401(k)
On-the-job training
Professional development assistance

Qualifications

Phone communication
Client interaction via phone calls

Full Job Description

Job Overview
We are seeking a dedicated and personable Customer Service Representative to join our team. This role involves providing exceptional support to clients, handling inquiries, and ensuring customer satisfaction through effective communication and problem-solving. The ideal candidate will possess strong communication skills, be detail-oriented, and have experience in customer support environments. This position offers an engaging work environment where your interpersonal skills and technical proficiency will contribute directly to our company's success.

Responsibilities

Respond promptly and professionally to customer inquiries ensuring a positive experience.
Assist clients with product or service information, troubleshooting issues, and resolving complaints efficiently.
Maintain accurate records of customer interactions, transactions, comments, and complaints using data entry systems.
Process orders, forms, applications, and payments accurately while adhering to company policies.
Demonstrate excellent phone etiquette and communication skills during all interactions.
Collaborate with team members and other departments to improve customer service processes.
Analyze customer feedback and support metrics to identify areas for improvement.

Requirements

Proven experience in customer service or call center roles is preferred; familiarity with client services is a plus.
Strong communication skills in English; bilingual abilities are highly desirable for serving diverse populations.
Excellent phone etiquette, active listening skills, and the ability to handle difficult situations professionally.
Ability to work independently as well as part of a team in a fast-paced environment.

Job Type: Full-time

Pay: $45,746.41 - $65,092.45 per year

Benefits:

401(k)
Dental insurance
Health insurance
On-the-job training
Professional development assistance

Work Location: In person

Quick Apply

Refine Your Search

Facebook Inc. jobs

Customer Service Representative

Energy as a Service SME

Nurse Navigator

Nurse Care Manager

Outside Sales Representative

Sanctions FIU Investigator

Warehouse Worker

Oversight Operations Investigator

Security Analyst Investigator - Youth Safety or Human Exploitation

Marketing Team Member

Research Scientist, Demography and Survey Sciences

AI Policy Manager

Community Engagement Manager

Warehouse Operations Manager

Research Scientist, Demography and Survey Sciences

Public Affairs Manager, State & Local Media

Public Affairs Manager, Events - AI Campaign

Security Engineer Investigator, Integrity Investigations, Intelligence, and Events

Capacity Delivery Lead, Data Center Infrastructure

Program Manager, Strategic Initiatives

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