Working at 1-800-GOT-JUNK?: Company Overview and Reviews

636 reviews
1-800-GOT-JUNK? Ratings
Average rating of 636 reviews on Indeed
3.5Work-Life Balance
3.3Pay & Benefits
3.3Job Security & Advancement
Vancouver, Canada with franchise locations throughout the United States, Canada, and Australia.
1,001 to 5,000
$100M to $500M (USD)
Consumer Goods and Services

Popular jobs at 1-800-GOT-JUNK?

 Average SalarySalary Range
1560 salaries reported
per hour
479 salaries reported
per hour
185 salaries reported
per hour
179 salaries reported
per hour
168 salaries reported
per hour
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 1438 reviews
Health Care
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off

1-800-GOT-JUNK? Reviews

Popular JobsTruck DriverDriverOperations ManagerNavigatorGeneral ManagerTeam MemberJunk removalLaborerCrew MemberCustomer Service RepresentativeManagerSales RepresentativeTeam LeaderSpecialistCrew LeaderOwner Operator DriverTrainerInbound Sales RepresentativeJunior Operations ManagerHuman Resources ManagerSales AssociateDrivers HelperMoverSales ManagerTraining ManagerAdministrative AssistantAssistant ManagerCall Center RepresentativeDump Truck DriverField ManagerField TechnicianOffice ManagerPartnerPresenterResidential SalesRoute ManagerSales LeadAccount ManagerAssistant Operations ManagerCleanerCoachDirectorDirector of People & CultureDispatcherDiverDriver ManagerDriver TrainerField MemberFleet ManagerHuman Resources GeneralistJunkerLeadLead DriverLoader/UnloaderManaging DirectorNavigator Operations CoordinatorProduct ManagerRecruiterRegional ManagerRetail Sales AssociateRoute LeaderSenior Field ManagerSenior Operations ManagerSupervisorTTMTeam AssistantTeam DriverTruck Driver Trainer1800gotjunkAccounting ManagerAgentAssistant ControllerAssociateBilingual Customer Service AssociateCaptainChauffeur de Camion (H/F)CollectorConstruction LaborerConsultantControllerCoordinatorCorporateCustomer Service ManagerCustomer SpecialistDirecteur des Opérations (H/F)Director of MarketingDirector of PeopleDéménageur (H/F)Elementary School TeacherEmployee at Toronto BranchFeild memberField SupervisorField WorkerField memberFleet MechanicGérant (H/F)HandlerHaulerHead CoachJUNKERJunk Removal ExpertLead HandLead RecruiterLead TrainerLocality ManagerMDMarketing CoordinatorMaterial HandlerMover/DriverNAvigatorNavigator and leaderNavigator/Junk RemovalNo clueOffice AssistantOperational ManagerOperations LeadPawnRecruiting CoordinatorRecruitment ManagerResidential CoordinatorRoute DriverRoute Sales RepresentativeRoute SupervisorSafety OfficerSales ExecutiveSales LeaderSales TrainerSenior Account ManagerSenior Retail Sales AssociateSenior Sales TrainerSite ManagerTOMTeam CaptainTelephone RepresentativeTerritory LeadTerritory leadTraineeVector MarketingVice PresidentVice President of OperationsWarehouse ManagerWingmanYard Managernavigatortruck driver
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Overall Reviews at 1-800-GOT-JUNK?

Lead Trainer | Woodinville, WA | Dec 11, 2020
One of the better jobs ive been lucky to have.
This place like anywhere will have its up and downs, but truthfully its amazing. I could write a book about all the awesome times ive had. The people here are just amazing to be around and work with, the jobs can be difficult but nothing is better then a chance to challenge yourself in every way. The managers are very caring about the work and the crew, and they care about each person individually as well. Ive personally been able to move up to a spot that im happy to be in, and i know i still have room to grow.
ProsLots of pros, we do get food from management, little bonuses here and there.
ConsReally no cons, just regular frustrations youd get from work.
Junior Operations Manager | Omaha, NE | Feb 5, 2020
Great company to work for.
The bad is the unpredictable hours but from the top to the bottom of leadership, I promise you will never find another company that cares so much about its employees.
Customer Service Representative | Jacksonville, FL | Dec 13, 2018
productive and fun workplace with friendly co-workers
the day would start off with cleaning out the trucks and making sure we have everything we need for that day, calling customers then driving is a large part of the job since the actual clean up was usually quicker than the drive there. i learned how to record all of the companies expenses and income, and how to comfortably talk with customers over the phone and in person. Management was decent but could have been better because he favored his cousin more than the rest of the employees. A couple people in the past even quit because of the favoritism. loved the workplace culture, lots of interesting and friendly coworkers as well as many intriguing customers. The hardest part of the job was lifting heavy waterlogged items. Most enjoyable was to meet new customers and drive around to new places of Florida I haven't seen before, and to find some antiques, or nice items that people have thrown out.
ProsFree stuff, meeting new people
Consvery short breaks, going the the industrial dump
Dump Truck Driver | Woburn, MA | Dec 21, 2020
If you have nothing but energy to burn this job is for you
As you could imagine with any job that requires you to wear a goofy uniform there really wasn't a strong sense of "self" among you or your co-workers. Fair monthly bonuses were always offered but in a manner that all employees knowingly had to fight for it. you are often placed in a position where your performance is compared to others and no matter what you can never move fast enough for your managers. THE ONLY PERK IS THE JUNK YOU FIND AND THE TIPS CUSTOMERS GIVE YOU, EVERYTHING ELSE IS JUST A RACE AGAINST THE CLOCK.
ConsBossman makes the money as you sit and duke it out for meager monthly bonuses
Consultant | Freehold, NJ | Oct 27, 2017
1800 got junk
Its a job using your hands. Its hard work and you need to pull your own weight because even though were a team its not acceptable for others to pick up your slack.
ProsA very supportive team
Consa lot of driving from location to location
Truck Driver Trainer | Jefferson County, CO | Dec 3, 2020
I love this place!
First off, I started working at 1800gotjunk 1 year ago. I decided I wanted a change in the work I wanted to do, came here, and have never looked back or considered looking for another job. The work is always fun and most importantly, it feels like home here. Everyone feels like part of the family and is treated equally! Want a drama free, successful and motivating job? This is the place!
ProsFriendly coworkers, room for growth, good pay, fun work, schedule flexibility
ConsSmall staff
Route Sales Representative | Lenexa, KS | Nov 10, 2019
Not the best company
Not the best company to work for the hours can be long and often times the manager play games and pick who they feel will do a great job ripping of customer and give them all the good jobs for the day.
Operations Manager | Raleigh, NC | Dec 23, 2019
Overall a good job just needs benefits
Good company to work for just been 12 yrs and no benefits what so ever just time for a career change I would would consider still working for the company but they just don't offer benefits
Team Leader | Charlotte, NC | Jun 22, 2020
Fun work place, never a dull moment.
I started out as a Truck Team Member and advanced to Operation Manager after approximately 6 months, which is clear evidence that the company likes to promote within. I used to say "Working at 1-800-GOT-JUNK, who needs Planet Fitness?", because as a Truck Team Member, you'll get plenty of exercise, but get paid to do it. It's not for everyone, because some customers were hoarders, but we did more easy jobs than difficult ones, so the pros heavily outweighed the cons in that area. As the Operation Manager, there was a lot of work to do, but I never got bored so the day went by fast. Although my boss was very demanding, he cared deeply about the employees and the company, and I know this because I saw detailed things that he did for them that others didn't really pay attention to. I enjoyed the different personalities in our Truck Team Members and their ability to tackle any job, and I was amazed by the things they were able to accomplish and learned a lot from them, as well as learning a lot from my boss. I left the job because of personal family reasons that could not align with my work schedule.
Senior Field Manager | Louisiana | Mar 5, 2020
Smiles and confidence go along way
I been here 7 years and learned new things all the time. I also brought my experience in construction and how to approach situations with me. I was allowed to use my experience and help guide new hires who were just looking for something to do with there life. Advancements within the company makes the people who are hard workers shine.
Customer Service Representative | Toronto, ON | Nov 29, 2016
Show up, have fun, book jobs, handle complaints, go home.
It's a tough transition from when you originally begin because you have to learn the business of junk removal and deal with customers' needs. The services aren't always affordable but they are ALWAYS worth it. Really all you have to do is show up and try your best. If you are successful you get rewarded, if you struggle, we coach you until you get better! You work with good people who actually WANT you succeed. You show up, book appointments and actually HELP people. A lot of the bad reviews are from MALCONTENTS who already have terrible work histories and expect everything to come to them without effort. IN the early stages we hired "just anybody" but
ProsFree Can of Beer every other Friday, Weekly pizza lunches, raises every year on your anniversary.
ConsMal-content bratty coworkers, the occasional late shift, we could get paid a little better.
Assistant Operations Manager | Montréal, QC | Sep 23, 2015
Very fun place to work but salary does not reflect work you do
Long hours, picking up garbage, people treat you like nothing. The management is disorganized. Never have 40hours for you. your making 11$/hr to pick up gar bage with a stupid bonus system
ProsWork environment/employees
Conslong hours, low pay, management sucks
Call Center Representative | Vancouver, BC | Mar 22, 2020
Terrible company to work for !!!
Terrible company to work for , verbally assaulted by a team coach , management didn’t do nothing , I do not recommend this company at all. Too much work and little pay .
Bilingual Customer Service Associate | Toronto, ON | Aug 28, 2017
good environment bad for french employees
the french employees are understaffed and are required to work abnormal hours. management doesnt speak french properly and were not able to train or give proper feedback in french.
Consodd hours
Inbound Sales Representative | Vancouver, BC | Mar 22, 2017
This place is amazing
I left the Junktion because I wanted to move to Victoria. If I am ever back in Vancouver, I would go back to the Junktion without a moment's hesitation. There is plenty of opportunity for advancement and everyone is great to work with.
Manager | Toronto, ON | Nov 27, 2016
Productive and Fun Culture.
Friendly coworkers and caring office staff. Company events and gatherings. Young and entrepreneurial colleagues..
ProsDriver: on the road all day, never in one place throughout work day.
ConsLong hours, below satisfactory pay.

Questions And Answers about 1-800-GOT-JUNK?

How often do raises occur at 1-800-GOT-JUNK??
Asked Nov 29, 2016
I would assume if your hard working and you just shut up and do the job considering it's great money and benefits then they would look at you as high valued....
Answered Feb 15, 2021
They will find ANY excuse to deny your raise
Answered Jan 28, 2020
How are the working hours at 1-800-GOT-JUNK??
Asked Dec 14, 2016
During the summer, you dont have a life.
Answered May 16, 2020
You will forget your friends' faces. The sight of your family will be just a memory.
Answered Jan 28, 2020
What is the work environment and culture like at 1-800-GOT-JUNK??
Asked Nov 17, 2016
Management was by far the worst I've ever worked for.
Answered Jun 3, 2020
It was great with our immediate manager. Go any higher up and it gets pretty bad. They Dont listen to anything you have to say. Basically ignore you when giving ideas.
Answered May 16, 2020
Do they drug test?
Asked Mar 2, 2017
Longmont location does not. Coke heads work there
Answered Jun 3, 2020
Not at the creek branch you want to be high and work its perfect
Answered Sep 7, 2019
How has 1-800-GOT-JUNK? responded to the COVID-19 outbreak?
Asked May 5, 2020
1-800-GOT-JUNK? shifted to "No Contact Junk Removal" in March 2020. Our top priority is the health & safety of our teams and customers. Here's more information about the safety focus areas in place: https://www.1800gotjunk.com/sites/default/files/no-contact-infographic-v2.2-web.jpg
Answered Sep 22, 2020
They do require wearing masks but the masks are provided. They encourage contactless payment and distancing from customers. -San Rafael, CA location
Answered Sep 4, 2020