AMC Theatres is the worst place to work at.It is slavery. If you think that Mcdonalds is the worst place to work at then try working at AMC.
I will keep it real and truthful and I don't Really care if I get sued for this review because I am not going to keep my mouth shut over this job. I am happy that Indeed gives me the chance to review former employment and rate them from one to five stars. The truth is that AMC Theatres is the worst place to work at. People say that Mcdonalds is the worst place to work at but AMC is 10 times worse. First off I have to say that this company is known for throwing subliminal words for job duties. Lets see, Usher is really a janitoral/porter(cleaning bathrooms) and consessions and box office is really a Cashier Job. The Thing about it is that when you are a Usher, You have to be doing something even when there is nothing to do. For Example when there is no mess because the people who go and pay their money to watch a movie even though the internet is taking it over are not trashing the place, you have to act like you are sweeping something up because you have this General Manager who will scream at you infront of the Guests(Paying Customers) and will not care about it. It is really embrassing to have that happen to someone. I have to Say that The Manangement is full of themselves. They Have No Care of the Employees who really put the hard work into that company and they push the people like slaves. I said slavery because if you are an Usher You cant even stand down even when you are standing for five hours and when you have to greet people out you have to say "Thank You For Commin
Prosfree popcorn and unlimited drinks, free movies, nice guests, professional employees
Consshort break, super long shifts, slavery-type control behavior from managemnent, dirty employee, locker room full of graffitti.
A Slog, A Drag, A Pain, in Every Sense of Those Words
I worked at AMC Theaters for one single day. I was due to receive training for Bussing and Running food to and from customers. Allow me to start off by saying that AMC has attractive benefits, from free movies to all the bells and whistles a career can come with, and tips*. The staff is nice and helpful to each other for the most part, and management is super nice. The person who interviewed me was kind and asked lots of good questions, and was more than helpful when I was signing paperwork.
However, the pros are outweighed by the slough of cons. Over the course of eight grueling hours, with zero breaks, I worked harder than I've worked in years cleaning theaters and climbing up and down stairs to deliver trays of drinks, popcorn, and food. I tend to have foot pain, manageable with pain killers and utilizing at least one 15 minute break, though none of the staff get any time for breaks or lunch. An employee who had worked there for some time revealed that employees would need to pop in and out of the break room to snack on hours old food to keep their energy, or down energy drinks like mad-men. On top of that, this day was supposedly a very slow day, and yet I found myself always needing to run someone their food because servers were not doing so. We would need to also wait outside a theater for five minutes before the credits end to "exit-greet" customers, instead of coming in once they'd just filtered out and cleaned.
Speaking of cleaning, one might assume a Dine In t
ProsFree popcorn and soda on duty, free movies, 401k plans, etc.
ConsGrueling work, low pay, no breaks or lunch, terrible patrons
AMC We make Smiles Happen (Not for your employees)
I've worked at a theater location since 2015, I am speaking from many years of experience. When I started working here we weren't know as AMC Theaters, it was Carmike Cinemas. Carmike got bought out and switched to AMC brand in April of 2017. AMC has completely taken all fun out of what it's like to work at a theater. At AMC you will be known and graded for one thing. Selling Stubs, what's annoying is by company standards they think anyone will sign up for it. The truth is they won't and I'm going to explain why. AMC Insider, is a absolute joke of a rewards program. It's 100% but the benefits are almost 0. Basically you've got to spend $250 to get a $5 reward, it waves tickets online if you've got 3 or more people in your party which I guess is kinda useful for a family.
AMC Premier is the knight in shining armor. AMC is desperately trying to find new ways to brainwash the customer/guest into buying it. You will be worshiped as a God by among management for selling them and will constantly expected to sell them for every 10 guest you help. However depending on how your theater looks seat wise and or screen wise it might not be a place a guest would want to return. I came from an out dated theater and I wouldn't wanna go to a place I didn't find comfortable to sit and enjoy a movie in. This is all the cooperation cares about that's it. You could save someone from a burning projection booth and they'd still congratulate whoever sold the most Stubs that day over you.
I worked at 2 high traffic locations, Disney Springs and Times Sq (empire 25) and both were horrible. Since I worked at 2 locations and stayed for a while I was given more responsibility (at Empire 25 you can apply to help set up celebrity events and showings or learn how to run the projector equipment and start movies) and I got no increased pay. I was also a full time student and requested ~3 days a week, but was worked close to 5 and couldn't give away shifts without risking my job. I was denied a sick day when I was thr*wing up constantly and was told I still needed to come in or risk getting fired because Thor was being released. Few managers do their jobs, they just sit around and hope we all keep everything running smoothly. We would also just run out of stock constantly, so there'd be days we only had fries and popcorn and customers would get so angry. People also leave ridiculous messes, some actual health hazards (some bathroom messes I've seen still give me nightmares) that I was expected to clean (I refused and thankfully someone else volunteered), and the system selling tickets shuts down constantly when it's busy. You're penalized in concessions if you have to delete too many items from an order (even if the family placed the order, decided it was too expensive and asked you to take it off.) The only redeeming factor is the friends you make, so the environment depends on who's working. Some days would be grueling seeing who you're working with and dreading it,
ProsCool swag sometimes, Treasures under seats, Good stories
Consliterally every other part of this job is a con
I worked for this company for 5 years more than a decade ago. They pay minimum wage and offer no medical, dental, vision, 401k or health. I displayed an eagerness to work for several years and gave up once I realized the job went no where. This was about year 4. This company operates on favoritism and a cut throat operation that weeds out the weak and incompetent. Flaky employees either last a long time or they're fired on the spot. Hours are given based upon favoritism and willingness to work. Hours vary from 2 am off to 9 am start with not a lot of in between time. Meetings were mandatory and if you didn't show it was an attendance strike on your record. They'd change the schedule all the time and not inform you of the extra shifts or time changes. I worked many a shift without proper lunches or breaks and was asked to leave for the day when it was dead. My hours went to many down to barely a pay check. So of course I'm going to quit if you don't offer me a living wage. I knew how to do all the job functions but eventually I ended up in one position and ended up doing that for ever and ever regardless of how hard I tried to get out of it. I did each job duty exemplary and eventually got punished into one job duty for ever. Once they learn you have any sort of disability you're stuck doing door duty for ever and ever. This place is horrid for working with individuals with disabilities. I learned there are no pay raises and people being hired in earned more than me. Several d
A typical day at AMC would be a simple shift of box office or concessions. You are assigned a specific register, and you help guests as showtimes near. Managers are usually always on hand in case of a mistake or if the guest has questions.
The coworkers I worked with were nice, friendly people. The managers were too, for the most part. There was the occasional manager who would seemingly do nothing all day and then single out several employees. For example, I and three other coworkers were asked if we wanted to stay late to close down the concession stand one night when we were short-staffed. In exchange we would receive points (back then, there was a points system workers could use to get things like movie posters or t-shirts and such). We stayed the extra hour and got things done relatively quickly, and when we finished, we were promptly told by the new supervisor to go home, and that we wouldn't receive any points because we were talking between us as we worked.
Other times supervisors would duck under the registers, where the cameras couldn't see, pretending to do their regular pulls, but instead would pull out their phones and text their friends. This is in contrast to the rule that film crew are not allowed to have their phones on their person while on the clock. In 3 years of working there, I never saw the supervisors in question get reprimanded for this.
But other than the black sheep, management is pretty down-to-earth, helpful, and cooperative.
start for free movies, stay because you get too comfortable...
started at amc when i was 15, like most do. ended up staying for a decade because i was comfortable, liked some of my coworkers, and truly loved movies. over the years i watched the company go downhill and go from a fun, enjoyable job that seemed to actually be involved in its employees lives and actually cared about guest experiences to something more focused on the bottom line (but in backwards ways) and watched training move towards a more guest service recovery based system (where they expect us to make people upset and how to fix that - by giving them passes upon passes). the pay is absolute garbage, especially for the amount of work you do (on any level of the spectrum - crew -- management) and for how much you get yelled at on a constant basis by guests. expect to work every holiday ever, as they are open 365. management doesn't care in the least about their crew, and home office doesnt care about anyone. literally everyone is replaceable and expendable, don't ever get comfortable. easy for favorites to be played and easy to single out those you want gone and make sure that happens (watched happen on many occasions). known pest problems at all buildings, and honestly its a miracle we ever pass health inspections. the conditions are terrible, floors always wet/greasy, dangerous fryers/poppers not kept up. their strategy was always put a bandaid on a broken arm, home office would never approve money to be spent for serious issues if there were small ways to prolong not d
Prosfree movies, free popcorn/soda when working.
Consterrible pay, management doesnt care at all about you personally (everyone is replaceable), work ALL holidays, get screamed at by horrible people all day.
Truly horrible. Perfect job for a teenager who doesn't actually care about making money at all. You're paid scraps to sweep with old brooms and dustpans from the 80's that are completely ineffective at actually cleaning. I've had many jobs, I have experience working with customers of all different types but working here was just........ terrible.
Training was a joke. They threw me in and told me to basically start cleaning the bathrooms and theaters with no guidance whatsoever. They SORT of show you what to do, but not really. They just hope you can pick it up on your way. Training was also an 8 hour shift on the busiest Saturday of the year. Absolutely horrible. This alone made me decide to never go back to an AMC theaters ever again. You realize how filthy and disgusting everything really is when you work there, no one cleans any spaces except for the ones that guests see (occasionally) and there were rat traps all over our break room.
My managers and coworkers were nice and I was told I did a fantastic job, but they will get WHATEVER they can out of you hours wise. If you're not a minor expect to be scheduled way too much. l wanted to work very minimal part time to go back to school but they kept scheduling me for 8 hour shifts. The physical and mental toll this position takes on you is not worth minimum wage. The free movies aren't worth it. When you're ripping tickets guests get upset that we have to card if you look younger than 25 after 9 PM. You'll get pres
This company just recently promoted a supervisor that was having an affair with a pregnant coworker while the father was on deployment. The pregnant employee was also promoted, and has subsequently begun a relationship with a third person in the same department. The father, also an AMC employee was released within months of returning from deployment. All three employees, we're allowed to make false accusations against the father, both while he was deployed as well as during his return to civilian life.
These are employees that have been provided the environment to believe that their behavior is acceptable, and that the culture in this company supports it.
There's a lot on the surface that makes AMC appear to be a very good company of work for...However the culture has gone toxic.
This is a combination of poor human resources management, as well as inadequate management of company resources and assets.I have watched the human resources department damage employees on accusations without any investigation.
It was clear in my department, that management was unable to quantify the work that was being done... despite all the technology that is available. The Cornerstone of any employees value to a company... Is measured by the value of that employees output. AMC is unable to quantify the value or measure in any reasonably accurate way the work out put in my department. Sadly this is true of other departments as well.
The lack of tools to manage workflow, was pres
The idea of a theater job was great but slightly different reality.
I started off working at my theater feeling very nervous and inexperienced. I left feeling like I could work anywhere else and be great at it. That's one thing I can truly thank this job for.
Don't make the mistake of applying to a movie theater and expecting it to be a good time all of the time. Or even most of the time. That's for the guests. For the film crew usually work is running around constantly checking the time. Everything is time sensitive here. Everything you do has to be as fast as possible so as to ensure no one's late to their movie, even if they showed up late to begin with.
At my theater everyone who wasn't a manager, supervisor, or bartender had the job title of film crew. This covers everything: usher, concessionaire, box office, maintenance, and booth. Meaning each week until we got our schedules we never knew what the next week would bring. After eight months each position was as hectic as the next in its own way.
Don't get me wrong...I had some great times but only in the friends I made there. Once you build relationships with your coworkers work is so much more bearable and you'll find yourself staying later after a long day just to watch a movie with the people you've bonded with.
Management consisted of four managers and three supervisors. The supervisors were generally laid back and cool but three of four managers were visibly letting their position go to their heads. It made the workplace tense for everyone if they were around.
When I finally
ProsDiscounted food, free movies
ConsSometimes no break, unreliable hours, random positions each day
Decent place to work part time as a high school student or busy college student. Don't expect full time hours
This is decent first job if you have little to no work experience. If you already have retail/customer service experience, you likely won't benefit too much in terms of gaining a new skill or insight. This job is great if you are into movies (you get to watch movies for free on your off days and bring a +1).
The work itself can be physically demanding during peak movie season (summer, holidays, etc.), you will be on your feet a lot, often your breaks will either be pushed back later into your shift, or come closer than you would like, sometimes your break will be forgotten unless you speak up on the walkie talkie. In my experience there is usually plenty of help to be had during peak season (they do okay with staffing the appropriate amount of workers for the volume of business, and call in extra shifts if necessary).
However, during the off season (basically when school is in session in the spring and fall) staffing is barebones (sometimes you will work alone in your area during your shift), but aside from the occasional showtime rush it's not too busy so skeleton crew scheduling kind of makes sense. Prepare for your weekly hours to be on the low side (average 10 hrs / week)
Your coworkers are mainly going to be on the younger side (undergraduate college students, high school students), and a few OG workers who have been there since the dawn of time. That being said it can sometimes feel like high school at work, cliques will form, petty dramas will crop up here and th
ProsFree movies (you get to bring a +1), flexible, decent and friendly coworkers
ConsCan be physically demanding during peak season, capitalism dominates (profit over everything)
Questions And Answers about AMC Theatres
What is the best part of working at AMC Theatres?
Asked Nov 25, 2019
Free movies and half off concessions
Answered Jul 5, 2022
Answered Jul 3, 2022
What is a typical day like for you at AMC Theatres?
Asked Mar 13, 2020
cleaning up popcorn and slushies
Answered Jul 5, 2022
Always have to be on the move..
Answered Jun 17, 2022
How flexible are your working hours at AMC Theatres?
Asked Mar 13, 2020
Claimed to be flexible but never approved my coverage. Always scheduled shift that clashed with 1st job
Answered May 29, 2022
Employees and customer
Answered Nov 8, 2021
What is the interview process like at AMC Theatres?
Asked Jun 20, 2016
Applied on the the 4th of feb then received a call for the phone interview on the 10th, manager asked me to come in for an in person interview the next day. After the interview they said theyll give me a call letting me know. Received a call the next day with the job offer.
Answered Feb 13, 2022
Phone interview asking why you want to work there. Then you get called in for an in person interview where they basically ask how you will have good customer service
Answered Jan 23, 2021
Do you get paid biweekly
Asked Nov 2, 2016
Paid every 2 weeks
Answered Nov 24, 2021
It is once every two weeks. It won't include the week you most recently worked. The payroll week goes by the film week which starts Fridays and ends Thursdays. so every other Thursday, you will receive your direct deposit. If you have a federal bank like USAA for example, you will receive your payment a little sooner like Wednesday instead.