Overall Reviews at Accenture
Oracle Developer | San Antonio, TX | Aug 27, 2018
Disorganized and no Advancement
A typical day is without work to do. You are expected to use this time to study a very static tutorial site with no certifications or recognition.
On busy days, as a developer, I copy and pasted technical documents to create new ones. This is about 95% of the job. I used Java/SQL, my primary skills I was hired for, only a handful of times working there.
Management amounts to people telling you to "get it done, no matter what it takes". They tell you to use resources (people) to answer your questions, but often those with the information you need are too busy to help. You are often stuck in work limbo due to this. Leads are overworked and are often the only people with crucial information you need to work, but they will not have time to give it to you.
Workplace culture is very loud and bustling. The leads are constantly on phone calls or barking at whoever is nearby. They hold parties quite often, so you will get your fill of foods and drinks. The break room is very nice and well stocked.
The hardest part of the job is advancement. Without work to do in your field, you are unrecognized among your 100 or so peers.
The most enjoyable aspect of the job is certainly the life/work balance. You can call out almost whenever you want, especially if you need it.
Also, the job itself is quite stable. If you lose your position, they will hold you for 2 weeks (often more) and give you resources to move to another position. The other positions are si...more
ProsParties, tons of free booze at after-work parties, great work/life balance, great breakroom, lots of friendly peers
ConsAlmost no advancement, management is a mess, no work to do, loud, crowded, too many useless meetings, leads don't have time to help
Executive Assistant/Office Manager | San Diego, CA | Jan 7, 2019
If it weren't for my manager and their lack of experience I would have probably continued working at Accenture (I'm still curious on who even gave that person the role).
Management calling when you call out, even when sick when it's not an emergency, having you take on assignments for another location when you already are managing over 4 executives, not allowing you to work overtime when the type of role/executives who you are supporting need assistance when possible.
Stating that you can have a work/ life balance is a total scam. Even if you decide to have more than one job they aren't okay with that... they expect you to commit your life to Accenture, um no!
They rely heavy on Skype but even if you walk away to use the restroom, or to take your lunch break, clearly the Skype after a few minutes will state you're away, yet my manager would question where I was and why was I away....ummm I took my lunch break which is required to take in California, or I had to help an employee or I had to meet with the building management.
Micro-management is not a successful component of keeping employees staying unless you aren't in fact doing your job and I was ALWAYS doing my role.
Very disorganized when it comes to new hires coming in to obtain equipment that you don't have in your possession and having to send new hires away (happened more than 4 times within a two month period).
When you have well over a high amount of years of experience but younger than th...more
ProsHealth Benefits, Networking.
ConsToo many people acting like your boss, clearly management is horrible, disorganized for new hires.
Instructional Designer | Chicago, IL | Oct 2, 2018
I loved working for Accenture and had experience working in several areas, including Technology and Interactive. I found Accenture to be a dynamic, forward thinking company and there are great opportunities for growth and learning. I've never worked with so many smart people!
Accenture is growing so fast, (too fast in my opinion) through acquisitions and a focus on the future trends that it can be overwhelming and downright confusing to navigate. It can be tough to find your place in the organization, and once you do it is likely to change. You are likely to work very hard, it can be fun and rewarding, but I've known people to burn out.
Currently in 2018, there is good job security, but there is a risk that things are growing and changing too fast in some areas and there are signs that there may be reductions.
Accenture used to be more focused on developing a liquid workforce, by leveraging contractors to help support this very dynamic environment. The most talented individuals also seem to moving on. From what I have witnessed, the loss of these people is affecting the ability for Accenture to be agile.
In summary, if you are looking to join a dynamic company that sometimes has a feel of a small agency, this may be for you. Some areas are really hard to work for and it can be hard to find your niche. Depending on your role, this is a great company to start your career, but may not be right for those who wish to balance work and family. Be aware that things may...more
ProsYou will work with smart people and learn a lot
ConsGetting too big and chaos is replacing agility
Product Support | San Jose, CA | Oct 22, 2019
SHADY company! RUN! (San Jose Office)
VERY shady company BEWARE! HR Field Specialist (Human Resources for the company) is too busy showing off her engagement ring rather than handling employee issues and doing her job. She takes everything personal, very defensive, and creates animosity rather than diffusing it. People quit left & right when Accenture Flex took over current contracts. They can care less about you. All they care about is saving money & filling positions. Under this company you are very disposable and easily replaceable! The only employees to say otherwise are those who work for Accenture but not Accenture Flex. TIP: Accenture & Accenture Flex are DIFFERENT! Accenture employees get all the perks. Accenture Flex employees get the bare minimum! You can be totally qualified for a job, yet not get the position. Don't count on a pay raise either. Health benefits are expensive! Oh! People don't get paid on time; if there are issues with documentation or processing they will not inform you. Huge lack of communication! You cannot speak up, if you do, they will retaliate against you; so watch out for that. So many other companies pay way more for the similar positions and responsibilities. They say they are very adamant with "conflict of interest" well, that's a lie! Management has an outside relationship that creates a conflict of interest. They are very close friends and regardless if one is in the wrong, they will back each other up. Save yourself some grace and apply with other contractors who pay more ...more
ProsLow Pay, HR is incompetent, Horrible Management, Very Disorganized, Unprofessional, Lack of Communication
ConsIt's a job.
Senior Manager | Chicago, IL | Aug 29, 2018
Strong Learning Environment
Great learning environment where you can learn leading-edge strategy and business consulting. Work hours are, as expected, extreme and the day does not end until the work is completed. And be ready to travel extensively in most cases.
Good team management and program management methodologies. It is a good company to start a career because of the key programmatic skills and capabilities that Accenture develops. The learning curve drops off quickly as you reach the Manager/Senior Manager level.
Accenture is now a massive organization with 425,000 employees. It's hard to maneuver and "connect" appropriately. I sometimes found groups doing similar solution development or service delivery, not talking to each other to know what the other is doing, and not wanting to cooperate to provide the best services to clients...rather it was a game of "revenue for promotion" vs. what's best for the client.
Probably the biggest frustration as you advance to Senior Manager level is that mentoring and growth stall. Accenture has a difficulty with mentoring the SM level and coaching/improving the SM level to greater capabilities.
The term, "meritocracy," if applied correctly is a great aspiration.
I found that is was equivalent to being "chosen" and "favored" vs. promotion based on work quality, client satisfaction, publishing, sales, and other attributes.
When I left, one of my main clients told me that they felt Accenture never really valued what I brought to the table...more
ProsExposure to leading-edge thinking
ConsLimited advancement unless you are "chosen" and "favored"
Social Media Specialist | Denver, CO | Mar 6, 2020
Not recommended unless you have no other choice
They have a tendency of hiring people and telling them they will do one thing then telling them to do something completely different when they start, and wondering why they are not good at something completely different.
If that is enough, the management, pay, benefits, and location are also terrible for what they ask you to do. For example, some employees with Social media experience where advised not to work on social media clients problems while watching each day as mistakes where made.
I was asked to work over 300 cases a day within 2 weeks of starting with the company and maintained a QA of over 95%. Despite this, I was constantly hounded for not having a 100% QA and when slowing down to 250 tickets a day to reach 100% QA I was then advised my ticket count was not high enough. All this for 18 dollars an hour where with a similar skill set you could be making 23+ an hour.
Their promotion program is also backwards advising that people were "not technically inclined enough for a project" . After providing this feedback they provided no other information about how to proceed or advance within the company. This occurred on 5 separate instances (people) to my knowledge. Yet, the same people where working in engineering for other companies within a year. They talk about being able to move up, but there is no valuation for skills just how much your manager likes you.
(Yes, I know my grammar is less then excellent in this review but the company is hardly worth the t...more
Delivery Manager | Kentucky | Apr 16, 2018
Competitive, a bit cut-throat, but interesting work and exposure
Although they sometimes let their new recruits, experienced or not, become sacrificial lambs for projects that are already in disarray with their less savoury clients, the advantage is you can get to work on lots of different projects and learn a lot on the fly as they switch you from project to project. They are flexible in terms of work arrangements, and they are also very good in terms of openness to telecommuting which is a huge plus for people with young families, but then again you have to be open to travel at all times if clients demand it, i.e. you can be working at home for a few days then flying in to one client then driving to another client site the week after, thus it might be a better job for someone who doesn't have a young family to take care of and look after. You might get put on projects that are a different module or technology than you are used to, which I find is great because you get to learn new technologies and re-use your existing soft skills and knowledge so that you are still valuable for the client. I also loved being exposed to IT related business strategy of large enterprises and SMEs in different markets. Also, if you quit before a year, they will send your information to collection agencies to get your signing bonuses back without even notifying you, a truly extreme version of the disingenuous business practice know as "golden handcuffs."
ProsOpportuntiy to work on many different projects, learn new tech and industry business strategy
ConsCut-throat, pressure to deliver, golden handcuffs
Claims Examiner | Louisville, TN | Nov 29, 2019
Employees forgotten as contract rolls out
This company does a wide range of jobs, and I work as a medical claims examiner (as a contractor for the company). Earlier this summer we found the account we are currently working on will be rolled out by early next year. Up until that time I feel the company cared about the employees -- were they happy in their work, were their issues with the job itself, how can the employees be productive AND happy, how can we reward those who do their job well and with few errors. This all ended when the contract was ended. The management and team leads no longer care about their employees. If complaints are taken to them, they are not dealt with. If there is too much noise in the bay for others to work, due to non-work related conversations, nothing is said or done. If a person wants to take 5 to 6 breaks a day, again nothing is said or done. The only thing we hear from management is if we have or haven't hit our claims finalizations for the day. We have lost over half our employees in our section due to attrition and other job positions, but the rest of us are expected to finalize the same amount of claims as we did when we had a full team. If not we are expected to explain why we haven't. We are not given "atta boys" any more, or told we are doing well if we exceed their goals for claims each day. This is an excellent company that is international. But their treatment of their employees diminished and then disappeared as soon as they found out we would no longer have the contract. Thi...more
Systems Consultant | Charlotte, NC | Sep 4, 2018
Invaluable experience, but time you will never get back
The culture is simple in consulting. A salaried employee is just that, you get paid for eight hours of work a day, but you might work ten hours to get something done. Deadlines don't care if you're not being compensated for your time.
Being a traveling consultant is fun up front. Amazing even. I've seen quite a few places I likely wouldn't have visited intentionally. The back end of this is that eventually it gets old. Getting up early to leave Monday and make that initial commute is cumbersome. On top of that, they may ask you to stick around until Friday instead of Thursday. But such is the lifestyle of a consultant. Client needs are always priority.
Advancement has been decent. Accenture changes their policies every so often shifting people into new dynamics and new titles. On the job training is a sometimes available, but only in cases where your initial skillset is needed. Meaning that you'll typically have to enroll in a course from the Accenture learning website to get trained on a particular tool. Self study is always your best bet anyway.
Management varies just because going between projects you always have a different set of hands on the wheel of the ship. Sometimes they're great and the ship sails unbelievable smoothly. Sometimes the sails are on fire and the only thing keeping us a float is the fact that we've already run aground.
ProsPer Diem, Travel, Flexibility
ConsTravel, Work Life Balance
User Experience Designer | Washington, DC | Feb 26, 2019
Got burnt out faster than anywhere else
I did not have a good experience at Accenture. The work was challenging (in a good way), but project management was poor and never seemed to get ahead of problems before they exploded. It was a constant state of duct taping things together rather than doing it properly to begin with. Work hours were terrible. One of the reasons I got into consulting was the flexibility. Flexibility isn’t a word I would use to describe my experience here in a thousand years, at least with my team’s manager. Work from home requests, PTO, sick days, even mental health days required our manager’s prior approval. Our manager also had no experience in the field our team was in. We often had to work +60hr weeks because the work our manager committed us to was unattainable in a normal 40 hour week, many times with mandatory work in-office until 9pm nights. Many people I worked with only cared about getting promoted as opposed to the well-being of their teams.
Applicant beware. I could only do this for 2 years before I had to quit for sake of my own well-being.
Culture/work life balance: 1 star
Added a star because pay/benefits were decent, and good work was often rewarded with a good bonus. But, in the end still had to quit for my own sanity.
ConsWork-Life Balance, terrible management