Overall Reviews at Advantage Solutions
Event Specialist | Lancaster, CA | Jan 31, 2019
My honest review of advantage solutions
Hello, this is a honest no nonsense reveiw of Advantage Solutions. I didn’t want to post this review on there Facebook page and them finding out who I was so to remain anonymous I’m posting my review here. This is my second review two years later.
I’ve been working here for 2 years as a Event Specialist, let me say this, this job position should be treated as “temporary” employment to bridge into a better job and you’ll find out why as you keep reading. It didn’t take much to get this job, just a phone interview with the manager and I was in and since I needed a job, any job I took this.
I’ll start with the pros but their aren’t much firstly you work at your own pace and you’re not micromanaged as soon as you walk in the door, it’s VERY independent work so nobody is hovering over your shoulder. You set up and get to work. It’s impossible to get fired, even if you come across they’ve posted your position up on LinkedIn and Zip Recruiter behind your back. They are very desperate to keep people even if you’re the worse employee in the world, the only way to lose this job is if you quit. You’ll get plenty of free time to pursue other things or another job since you will only work “up to” 3 days per week. On average you’ll work 2 days per week or less and occasionally 3 depending on your area.
The cons, unstable hours, the hours vary week by week if any at all and if you’re depending on a paycheck every 2 weeks and a decent one at that this is not the job for you. NO ben...more
ProsWork at your own pace, no micromanagement
Consunstable hours, low pay, no benefits, non existent management
Event Specialist | Fort Wayne, IN | Nov 19, 2019
Fun AND Frustrating
I've never spoken to or received a return email from my supervisor for the Indiana region and there phone number is NOT available to E.S. I've emailed 3-4 times but never received communication in any form. If you have an issue you have to call the 'support team' and they are not always available when you need them because they are on west PST. When you do call them there are many times where you have a long wait to talk to someone and that someone is not always friendly or knowledgeable enough to get the job done and some are great and very helpful.
The in-store product demos: many times you have to prepare food samples for customers and two different products when there isn't enough time to do that with the hours you've been scheduled. It takes anywhere from 1-2 hours to set up for a product demo-sanitize cart, clean equipment if not done previously, search for equipment in the assigned area which can be crazy if previous E.S. are not organized or don't care about organization to make the job easier for themselves and others and then shop in a store that you are not familiar with and in those stores the department heads are so busy that they can't get to you to answer your questions, or they don't even know themselves where the products are in the warehouse and sometimes the shelves! Then YOU have to choose where the cart should go though suggested in the paperwork, many times there is no electricity available in those areas when you have a demo that involves cooking, so y...more
Concierge | Menifee, CA | Feb 24, 2019
Great job, but not a very good company
I was a full time beauty concierge and I loved my job! It was great to work independently, build relationships with guests and help educate guests on why specific products were so effective for them. The downside, we were all laid off without notice. They liquidated our beauty concierge program all the way through management. Typically in California, companies must provide a 72 hour notice prior to lay off, we did not receive that notice. Instead 2 hours before reporting to work we had a nationwide conference call explaining that our positions were all terminated, do not show up for work, do not report to job, simply you're done. We were all muted on the call as well so we were not able to ask any questions or get further information. All of us who were full time, were taken down to an on call position, they did this to avoid reprocussions of lack of notice, and to avoid paying unemployment rates, royally screwing 1000s of employees over. They agreed to pay us 2 weeks out as a "severance", however I had to fight for weeks to get money they owed me as well as my severance. I was not able to stay on for on call position, as they dont provide any work maybe 4 hours every 2-4 weeks, therefore I resigned. I did have to resign several times as they lack in efficiency, and feel they were really try to avoid paying me my 2 weeks severance, 40 hours of holiday pay, 56 hours of vacation pay, THAT I HAD EARNED AND WAS ENTITLED TO BY LAW. I loved this job while working there, the pay, t...more
ProsGood pay, benefits, holiday/vacation pay, gratis, working independently
ConsUnethical company, lack of efficiency, unloyal to employees, lay offs without notice
Event Specialist | Canoga Park, CA | Jan 10, 2020
Disengaged management, no concern for client or employee, bad hours.
STAY AWAY. I worked at Target locations in my area. AS assumed Target was supervising us; Target assumed AS was supervising us. I don't mind working unsupervised, but I always felt unsupported. In the year that i worked there, I had 3 different AS managers (who were in Kansas). None of them displayed any care or competence. Target couldn't care less if I came or went.
The hours are HORRIBLE. A good week which was rare gave me 15 hours. Every month there was at least one week where I was given ZERO HOURS. They blamed it on clients. As an employee, I am not trying to hear excuses on why I'm not given any hours on a given week.
A typical MONTH gave me 30 hours. A MONTH.
When it came time to replenish supplies, FORGET IT. Target was notorious for ignoring these "Leave Lists". I was told by other Event Specialists in the field to not bother with Leave Lists, because Target never honored them. We were definitely second-class citizens in this regard. We were left to sign out items from floor inventory and check down to backup plans.
Now, I did take liberties at work. I routinely walked out with extra samples, which was normal. But I admit I also lifted items from stores, believing no one cared. Well, one location wasn't having it, and secretly reported me to management at AS. Long story short, from Target's first reporting of my indiscretions to AS, IT TOOK ADVANTAGE SOLUTIONS 6 WEEKS TO FIRE ME!!! In that 6 week period, I continued to be scheduled by AS...more
Reset Merchandiser | Colorado | May 30, 2018
Mediocre excuse of a company
I’ve been with this company for about 6 months now. Worst mistake I’ve made. First off the management is completely unprofessional, it’s incredibly pathetic and sad to see a company that has so much potential stoop down to a lower level than Mcdonald’s. Whenever you have a problem you would obviously think to goto your supervisor, nope. They tell to goto this person and then this person and it’s all just an endless predicament. There is no communication between anyone and the employees are the ones to pay that price for their mediocrity. If you’re a good worker, loved to get underpaid, and get taken advantage of then this place is for you. The good workers cut for the slack of other people who are not willing to work because they “don’t want to”. Supervisors are just as pathetic, try contacting them and it seems as if they’re offended that you presented a problem to them. Most are extremely rude to everyone and are closed minded. It’s unfortunate to see good people leave because of the decision of an unprofessional person. You try pointing out that they’re being rude you get yelled and cussed at. Money is also a big issue, they always find someway to come up with a “logical” excuse as to why you’re money is being withheld etc; If you try and contact the company about your money you have to leave a voicemail, and someone will get with you. About 4 attempts later (approximately 2 weeks) I finally got someone and they were rude and did not care for my situation. Not a very conve...more
ConsUnprofessional and unstable work setting
Reset Merchandiser | Englewood, CO | Jul 19, 2018
Productive and driven workplace
With Advantage Solutions, I have filled 3 different work positions. As a Retail Reset Merchandiser we had a varying work schedule. At hire, you are told that you will work 8 days on, 6 days off, 10 hour shifts. This is never true. We worked days, nights, weekends, always changing with little to no notice. I was promised raises and reviews that never happened. I was always travelling and rarely knew where or for how long, and when my teammates and I asked for a more comprehensive schedule, we were reminded that we worked in a right to work state. The company pays for hotels, but the hotels are 1 star or worse. Management played favorites, hired and fired on a whim, and made impossible promises.Working conditions were less than favorable being forced to spend 14+ hrs working in freezers, doing excessive lifting and constantly moving heavy objects and performing stressful, repetitive tasks.
My second position was as a Sales Merchandiser for the Core team. I traveled from store to store, doing surveys on an IPAD. My supervisor was Excellent! He was helpful in providing outside training and coordination with other employees. The pay was low, but the job was interesting and challenging.
My third position with the Fresh Team has been a great experience. I worked with a team of helpful and supportive people. I did in-store sales promoting products and bringing in new Point of Sale items, as well as resets and store support. I used an Android Tablet to complete surveys, track inv...more
ProsBasic benefits including paid holidays off, vacation, sick pay, etc.
ConsHard work, breaks cut short, constantly changing schedule.
Event Specialist | Bowie, MD | Jul 24, 2019
frequently slow-paced and repetitive job, terrible upper management
Your average day on the job is going to be mind-numbingly uneventful. There are some good days where there will be plenty of customers to talk with and give demonstrations to, but the majority of your time will be spent doing nothing but stand around bored out of your mind. Though, to be fair, you're getting paid 11 bucks an hour to stand around and do nothing, so, to each his own.
My direct supervisor was amazing, very understanding, motivating, charismatic kind of person. Knew their way around the system and went out of their way to be helpful to the team.
Management above her, however, hoo boy was that a nightmare. It is painfully obvious that many in higher management haven't the faintest idea what they're doing or what kind of company they want advantage to be. Repeated firings and hiring and change of hats in upper management, and the abrupt schedule changes and changing of contact information, it was chaos. Half the stores they look after don't have direct supervisors for the teams in-store!
God help you if you have an issue, because the bureaucracy of this business will make you tear your hair out in frustration. The upper management is so bad, its almost like what you'd expect in satire depictions of upper management.
They don't care, you are as expendable as a napkin, they just do not care about anything but how much money they can squeeze out of their failing business.
Do not work for these people.
Event Specialist | Cincinnati, OH | Apr 30, 2019
This once was a great company
I worked for advantage sales & marketing for 5 years. I had been through eight different bosses. My first boss was awesome. After he was laid off I went through a series of bosses that didn't care. After 5 years I was working a double which was a complete surprise inside never pulled a double before. My boss had dropped me in the calendar at 2 a.m. to work two shifts back to back. She would often do this if somebody else called off without ever asking. Just automatically assuming that I will work. That was the day the company emailed everybody (that I knew ) that works for advantage solutions and told them that they were cutting back pay buy $6 an hour. After 5 years my pay was cut. They would schedule you at 2 in the morning to come in that day at 10 a.m.. You work midday... Nearly every weekend. They will put you on the schedule to drive 26 miles then argue with you that it was only 4 miles from your original store. A lot of times somewhere between the company and the store that you're working the ball is dropped. Many times I've gone in and had no product to purchase... No samples are coupons to pass out. the company wants you to stand behind the cart for 6 hours with nothing to hand out to the customers. It's embarrassing.
This job used to be an amazing job. I had a boss that cared. We demoed out amazing products we cooked meals that were fantastic...I know some days you do nothing else but pass out coupons.
ProsGood job for retirees
ConsCompany is sadly mismanaged. They do not put the employees first
Event Specialist | Maysville, KY | May 29, 2018
Hours can vary and there is no room to move up
First you begin with a two week course in online training then you move to your job location where you will quickly learn that the training did not properly prepare you for anything. It will be very stressful your first few times and you may think that it is fun, but then you may start to get educational events which consist of you standing in the same spot for hours on end while customers get mad that you dont have anything of interest to give them. It usually consists of long, boring days with your legs killing you as you will be standing on hard floors in the same spot for a long time. My management was terrible. You have to tell them at least 14 days in advance if you want to request a day off, but they add new rules all the time like now they "prefer" you tell them before they schedule you which is usually a month in advance. Lunch isnt paid for and i have had several events which they wanted me to work during my break and the 10 minute break you get you usually dont get to take as the time it takes to put everything up when it starts means that you only have five minutes to actually do anything and for bigger events, that means even less. They dont tell you the rules ahead of time and I have been yelled at for something as simple as wearing my jacket into the store location when it was the middle of winter.
Prosvery easy when you get used to it
Consshort breaks, no advancement, low pay, low hours, very boring, bad management
Brand Ambassador | Nevada | Oct 22, 2018
Poor district manager, counter productive work environment, lousy pay
I have worked for Advantage for 1 yr in current location. They lost my hiring records for 2 1/2 months. Busy season last approx 4 weeks between Thanksgiving and Xmas. Erratic hours. Favoritism shown by DM. Poor morale. They teamed up with Walmart which has been a poor relationship. Walmart is very non-supportive. Demo equipment has been thrown away by Walmart and our allocated (rented) workspace has been moved and modified and is too small to store any equipment used. It's now the worst demo company I've ever worked for. When Advantage was aligned with Smith's and doing demo's, it was a great place to work. Lousy hours coupled with the lowest pay in the industry makes it a poor choice for employment. If you are looking for good money, a supportive manager or a good working relationship with the store you demo at, you will not find it at Advantage working at Walmart. Most employees have quit in the past year. Demo-ing should be a fun experience, non-stressful and decent pay. You will not find it with Advantage. The demo's are poorly planned and Walmart demands that their produce be demonstrated with every event. How about a demo demonstrating yo-yo's and grapes? Sound appealing and a good combination? I can assure you it's not.
Prosit's a paycheck
Conspoor DM manager who cultivates a hostile work environment, favoritism, and spying on other employees