Altice USA

Working at Altice USA: Company Overview and Reviews

Altice USA
Altice USA
3.4
1860 reviews
Altice USA Ratings
3.4
Average rating of 1860 reviews on Indeed
3.2Work-Life Balance
3.8Pay & Benefits
2.9Job Security & Advancement
3.0Management
3.1Culture
Headquarters
1 Court Square Long Island City New York 11120, US
Employees
10,000+
Revenue
$5B to $10B (USD)
Industry
Telecommunications

Popular jobs at Altice USA

 Average SalarySalary Range
28 salaries reported
$15.92
per hour
$7.50-$26.50
22 salaries reported
$52,273
per year
$14,000-$107,000
1 salary reported
$4,000
per month
$2,000-$6,000
6 salaries reported
$23.13
per hour
$11.55-$34.75
3 salaries reported
$14.67
per hour
$7.30-$22.00
Salary Satisfaction
56%
Of the employees are satisfied about their pay
Based on 1309 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Altice USA Reviews

Popular JobsCustomer Service RepresentativeTechnical Support RepresentativeField Service TechnicianAccount ExecutiveInbound Sales RepresentativeTechnical SupportDirect Sales RepresentativeTechnical Support SpecialistCustomer Relations ManagerSales RepresentativeTechnicianRetention SpecialistCustomer Support RepresentativeCall Center RepresentativeField TechnicianSenior Customer Service RepresentativeCable TechnicianRetention RepresentativeStore ManagerSenior TechnicianAnalystField SupervisorManagerCall Center SupervisorOutbound Sales RepresentativeSales ManagerSales Support RepresentativeDispatcherEjecutivo/a de atención a clientesLogistics AssociateProject ManagerSupervisorTraffic CoordinatorRetail Sales AssociateSales AssociateSenior CoordinatorSenior Technical SupportAccount ManagerAdministrative AssistantBroadband TechnicianClerical WorkerCustomer Service Team LeadDirectorHelp Desk AnalystNetwork EngineerOperations ManagerResidential SalesSenior DispatcherSoporte técnicoTeam LeaderTechnical Support SupervisorAgente telefónicoArea ManagerCable InstallerExecutive AssistantIT SupportSecurity OfficerSenior Field TechnicianService TechnicianSystems AdministratorBusiness AnalystCommercial Sales ExecutiveCustomer Service TechnicianDispatch SupervisorFiber TechnicianInternPlan ManagerTécnico/aTécnico/a instalador/aAccount Resolution SpecialistAdministratorCall Center ManagerCoordinatorCustomer Service ManagerEjecutivo/a de ventasHuman Resources SpecialistInside Sales RepresentativeInstallation TechnicianInstallerNetwork TechnicianOSP EngineerOutside Sales RepresentativeReferral CoordinatorRegional ManagerSales ExecutiveSenior AnalystTechnical LeadBilling RepresentativeCajero/aCollectorCustomer Relations RepresentativeCustomer RepresentativeCustomer SpecialistDatabase AdministratorDeveloperDevelopment DirectorDirector of Human ResourcesEntry Level Technical SupportHuman Resources CoordinatorJava DeveloperLead DispatcherLead TechnicianLearning SpecialistNetwork Systems OperatorOperations AnalystOperations AssociateQuality Assurance AnalystQuality Assurance CoordinatorRecruiterReporterRetention ManagerSales ProfessionalSenior Production TechnicianSenior Project ManagerSenior Service TechnicianSupport SpecialistTechnical Support AnalystVentasAccount CoordinatorAccounting ManagerAccounts Payable ClerkAgentAgente de ventasApplication SpecialistAssociateAudit SupervisorAutomation EngineerAuxiliar administrativo/aAuxiliar contableBilling AnalystBilling CoordinatorBilling SpecialistBusiness Intelligence AnalystCRC IICall Center Team LeadCash ManagerCollection AgentCollection ManagerComputer OperatorCorporate ParalegalCreative DirectorCrew SupervisorCustomer Care SpecialistCustomer Service AnalystCustomer Service SupervisorData AnalystData Entry ClerkDesktop Support TechnicianDirector of OperationsDispatch OperatorEntry Level TechnicianFacility CoordinatorFinancial Reporting ManagerGeneral ManagerHuman Resources ManagerInsiderInventory ManagerLogistic CoordinatorMaintenance MechanicMarketing ManagerMechanicNetwork Operations TechnicianOperador/a técnico/aOperario/a de producciónOperations SupervisorPayroll SupervisorPrincipal ArchitectProducerProducer/DirectorProduct OwnerProduction AssistantProduction TechnicianProject CoordinatorPromotor/a de ventasQuality Assurance EngineerRegional Sales ManagerRepresentante de atención al clienteRepresentativeReprésentantSales AnalystSales ConsultantSales Support CoordinatorSales and Marketing ManagerSecretario/aSecurity SpecialistSenior Account ExecutiveSenior AccountantSenior Administrative AssistantSenior Business AnalystSenior ConsultantSenior DirectorSenior Logistics SpecialistSenior Maintenance MechanicSenior Marketing ManagerSenior Programmer AnalystSenior Sales Support RepresentativeSenior SecretarySenior Systems AdministratorSenior Systems AnalystSenior Technical SpecialistServicio al clienteSoftware EngineerStaff AccountantSubject Matter ExpertSupport StaffSurveyorTechnical Care SpecialistTelecommunications TechnicianTelemarketerTesterVice PresidentVice President of OperationsVice President of SalesVideo EditorWarehouse Lead.netAccount RepresentativeAccounts Payable SpecialistAccounts Receivable ClerkActuaryAdministrateur Systèmes Et Réseaux (H/F)Administrative CoordinatorAdministrative PersonnelAdvertising ExecutiveAdvertising ManagerAdvertising Sales RepresentativeAgente de cobranzaAgente de sucursalAnimateur Commercial (H/F)Application AnalystApplication ConsultantAsesor/a de ventasAsesor/a pymeAsistente administrativo/aAssistantAssistant ManagerAssistant ProducerAssistant d'exploitation (H/F)Assistente ComercialAssociate DesignerAssociate Project ManagerAuditorAuxiliar de recursos humanosBBTBBT IIIBabysitter/NannyBell CaptainBench TechnicianBilingual Customer Service AssociateBilling ManagerBookkeeperBroad Band TechicianBroadcasterBusiness CoordinatorBusiness Development ManagerBusiness Development RepresentativeBusiness ManagerBusiness Process AnalystC.S.RCable repossesionCall RepresentativeCare AssistantCareer ConsultantCeo/PresidentChange AnalystChange ManagerChat supportChauffeurChauffeur de Camion (H/F)Chief Operating OfficerCleanerCollection RepresentativeCollections ClerkCommanderCommercial ManagerCommissionerCommunications CoordinatorCommunications DepartmentCommunications ManagerCompliance OfficerComptable (H/F)Conductor/aConstructionConstruction CoordinatorConstruction DepartmentConstruction Project ManagerConstruction SupervisorConsultantConsulting EngineerConsultor/a generalContableCook/DishwasherCoordenador de EventosCorporate RecruiterCorrespondentCustomer Care ManagerCustomer Service Collections RepresentativeData ConsultantData ScientistData Warehouse ArchitectData scientistDepartment CoordinatorDepartment SupervisorDesarrollador/a de softwareDesign EngineerDesign ManagerDesignerDesigner de ProdutoDespachador/aDevelopment Operations EngineerDevoted employeeDibujanteDirector of AccountingDirector of Creative ServicesDirector of Information TechnologyDirector of MarketingDirector of Student AffairsDirector of TechnologyDon't worry about it.Door to Door Sales PersonDriverETL DeveloperEmployee Relations ManagerEncargado/a de tiendaEngineerEngineering TechnicianEnterprise Account ExecutiveEnterprise ArchitectEnvironmental Health and Safety OfficerEvent CoordinatorExecutiveExecutive Administrative AssistantExecutive Assistant to Vice PresidentExecutive SecretaryFMFTTH constructionFacilities WorkerField CoordinatorField Service AnalystField Techician GadeFinancial AnalystFinancial Planning AnalystFleet ManagerFlight AttendantFloor ManagerFraud AnalystFront Desk ReceptionistFront End DeveloperGarsonGeneralista de recursos humanosGerente WiFiGerente de operacionesGerente de ventasGestionnaire de Copropriété (H/F)Gestor/a telefónicoHadoop DeveloperHead FlunkieHuman Resources AdministratorHuman Resources AssociateHuman Resources GeneralistINTALADORIT AnalystIT EngineerInbound Customer Service RepresentativeInformation Security AnalystInstructorIntegration SpecialistJefe de localJunior Data AnalystKaufmann für Versicherungen und Finanzen (m/w/d)LaborerLead AnalystLead DesignerLead DeveloperLeadership TeamLearning and Development ManagerLegal InternLiasonLine TechnicianLinux EngineerLogistics AnalystLogistics Management SpecialistLogistics ManagerLogistics SupervisorLogísticaMaintenance TechnicianManager in TrainingMarketing RepresentativeMesa de controlMultiple Job TitlesNANOC LeadNetwork AdministratorNetwork SpecialistNo titleNoc ManagerOffice AdministratorOffice ManagerOficinistaOperation TechnicianOperations AdministratorOperations AssistantOperations CoordinatorOperations RepresentativeOperatorOptimum Store CRCOracle PL SQL DeveloperOrder AdministratorPackerPhone OspPlant EngineerPlant ManagerProcess EngineerProcess TechnicianProduct ConsultantProduct CoordinatorProduct EngineerProduct ManagerProduction InternProgram AdministratorProject AdministratorProject DirectorProject Manager/Business AnalystProyectistaPréposé à L'entretien Ménager (H/F)Quality Assurance ManagerRSARSA 2Real Estate AgentReceptionistRecovery SpecialistRecruitment ConsultantRecruitment ResourcerRegional Control CenterRegional Vice PresidentRegulatory Affairs ManagerRepRepair TechnicianRepresentante comercialResearcherResidential CoordinatorResidential ManagerResource ManagerResponsable Centre de Profit (H/F)Responsable Marketing (H/F)Responsable des Ventes (H/F)Retail ManagerRetail SupervisorSCCM EngineerSQL DeveloperSales AdministratorSales AssistantSales CoordinatorSales DirectorSales LeadSecretarial AssistantSecrétaire Administratif (H/F)Senior Account ManagerSenior AdministratorSenior Business ManagerSenior Call Center RepresentativeSenior Communication SpecialistSenior Contract AdministratorSenior Corporate RecruiterSenior Customer Support RepresentativeSenior DesignerSenior Director of Business DevelopmentSenior Field Service EngineerSenior Inventory AnalystSenior Local Number PortabilitySenior ManagerSenior MarketerSenior Network EngineerSenior Network SpecialistSenior OperatorSenior Program ManagerSenior Project LeadSenior RepresentativeSenior Retail Sales AssociateSenior Sales CoordinatorSenior Sales EngineerSenior Sales SpecialistSenior SupervisorSenior Support SpecialistSenior System EngineerSenior Technical AnalystSenior Technical CoordinatorServerServer AdministratorService CoordinatorService DispatcherShipping and Receiving ClerkSocial Media SpecialistSoftware Development InternSpecialistStagiaire (H/F)Student InternSupervisor AssistantSupervisor/aSupervisor/a de almacénSupervisor/a de servicios generalesSupervisor/a de ventasSupport ManagerSurveillance OperatorSwitchboard OperatorSystem EngineerSystems Integration EngineerSystems Project ManagerTSGTSG RepresentativeTechnical ConsultantTechnical Sales ManagerTechnical SupervisorTechnicien de Maintenance Industrielle (H/F)Technology AnalystTechnology LeadTechnology LeaderTelefonistaTraffic ManagerTrainee EngineerTraining InstructorTraining ManagerTécnico/a de redesUnit ManagerVOIP SupportValeVendedor/a de sucursalVentas de cambaceoVice President of Business DevelopmentVice President of User ExperienceVolunteerWarehouse WorkerWeb DesignerWebmaster/aWireless EngineerWorkforce Manageralways a adventureconservatory roof constructorinbound rention seasonalingénierie d'études et de suivinocprospectrepresentativeworkÖzel GüvenlikМенеджер по работе с клиентами
All LocationsAddison, TXAmarillo, TXArkadelphia, ARArlington, ILAthens, TXAustin, TXBaton Rouge, LABethpage, NYBillings, MTBossier City, LABozeman, MTBridgeport, CTBronx, NYBrooklyn, NYBullhead City, AZCharleston, WVCheyenne, WYCleveland, OHCoeur d'Alene, IDDallas, TXDayton, OHEdison, NJElmsford, NYElmwood Park, NJEnglewood, NJFarmingdale, NYFishkill, NYFlagstaff, AZFontana, CAFreeport, NYGrand Junction, COGreenville, NCGreenwood Lake, NYGulf Breeze, FLHarrison, NYHauppauge, NYHawthorne, NYHicksville, NYHoboken, NJHouston, TXHudson, MAHuntington, NYHuntington Station, NYIrving, TXJacksonville, FLJericho, NYJonesboro, ARKalamazoo, MIKingman, AZLake Charles, LALake Havasu City, AZLexington, MALindenhurst, NYLitchfield, CTLodi, NJLong Island, NYLong Island City, NYLubbock, TXLufkin, TXLynbrook, NYMamaroneck, NYMelville, NYMemphis, TNMiami, FLMorris Plains, NJNashville, TNNewark, NJNew Brunswick, NJNew City, NYNew York, NYNorristown, PANorwalk, CTNyack, NYOakland, NJOak Park, ILOssining, NYPago Pago, ASPalos Hills, ILParkersburg, WVParsippany, NJPaterson, NJPeekskill, NYPhoenix, AZPiscataway, NJPlano, TXPompano Beach, FLPort Jefferson, NYPort Jefferson Station, NYPort Washington, NYPulaski, TNQueens, NYRaleigh, NCReno, NVRochester, NYSaint Joseph, MOSanto Domingo, PRShelton, CTShreveport, LASouthold, NYSt. Louis, MOStafford, CTStamford, CTStillwater, OKStratford, CTSulphur Springs, TXSyosset, NYTampa, FLTinton Falls, NJTorrington, CTTown of Wappinger, NYTownship of Hamilton, NJTyler, TXUnion City, NJWaltham, MAWappingers Falls, NYWarwick, NYWestbury, NYWestern, NEWestford, MAWest Nyack, NYWhite Plains, NYWoodbury, NYYonkers, NYYorktown Heights, NYBarracas, Buenos AiresBuenos Aires, Buenos AiresFormosa, FormosaMar del Plata, Buenos AiresQuilmes, Buenos AiresRosario, Santa FeBlainville, QCEdmonton, ABLaSalle, ONCali, Valle del CaucaDüsseldorfWangen im AllgäuMadrid, Madrid provinciaLagny-sur-Marne (77)Le Passage (47)Paris (75)Saint-Denis (93)Tarbes (65)Villejuif (94)BoltonDurhamLondonWorcesterMumbai, MaharashtraḤawallyBeirutAltamira, Tamps.Apodaca, N. L.Ciudad Victoria, Tamps.Escobedo, N. L.Guadalupe, N. L.Matamoros, Tamps.Monterrey, N. L.Reynosa, Tamps.Saltillo, Coah.San Pedro Garza García, N. L.Tijuana, B.C.Villahermosa, Tab.Kuala LumpurIquitos, LoretoLima, LimaLisboaPortoChangiAdanaİzmirDurban, KwaZulu-Natal

Overall Reviews at Altice USA

5.0
Regional Sales Manager | Yonkers, NY | May 26, 2020
Very supportive Management
Whether you are a sales executive or a regional sales manager, the support is always provided from all angles. The tools and software programs they have along with the data they supply you with really help you do your job effectively.
ProsSalary and compensation
ConsMust be self motivated or your in trouble
3.0
Financial Planning Analyst | Bethpage, NY | Mar 9, 2020
Not alot of room of job advancement
lack of teamwork makes job hard. Many departments do not coordinate work process functions. Customers are not nice. Do not manage finances correctly. No incentives or motivation for employees
Prosfree cable
Consnot good bonuses
2.0
Customer Service Representative | Shelton, CT | Jul 26, 2018
Office was closed..... big mistake
The Shelton, CT was closed down. The management and coworkers were excellent. However, the company was strict with their metrics. Every month you had to take a test on the computer to see if you were up to date on the company changes. If you failed this test three months in a row you could get fired from your job.. That was a lot of stress to put on people who were already dealing with the stress of the irate callers. The company did offer us excellent benefits. If it weren't for the monthly tests and strict metrics, it would have been an excellent place to work.
3.0
Customer Service Representative | Bronx, NY | Nov 15, 2017
Altice is new to the company
Altice is new to the company. Both Customers and employees were accustomed to the Cablevision-Optimum way of life. As Altice made changes throughout the company, there were zero incentives for both customer and employee.
1.0
Customer Specialist | Jericho, NY | Jan 25, 2020
N/a
No response to provide regarding this company. I complied with the daily work required. Contact center resolution specialist. The company has changed in a negative way.
4.0
Customer Support Representative | Bronx, NY | Oct 27, 2019
We became a family.
Altice USA is a fast paced environment. There was a friendly atmosphere. I enjoyed resolving customers issues and providing them with the information they needed.
4.0
Technical Support Representative | Shelton, CT | Aug 11, 2016
This Company just took over Cablevision
Altice has closed all Connecticut offices so did not have the opportunity to work for them. This is a high paced, totally service oriented business.
5.0
Referral Coordinator | Jericho, NY | Apr 12, 2016
Cablevision was a great company to work for, great benefits, great staff
A typical day at work would be log in and find out which tasks your are assigned to that day. Especially since I had been there for 6 years, I was a subject matter expert on multiple tasks. I learned about switches, back end coding, and what it took to port a number from one company to another. Management was great, we had monthly meetings with the entire team, and once a month alone with your Manager. Co-workers were great to work with, willing help, and all had a generally lively attitude. The hardest part of the job was learning to use a new tool, or learning a new task. The most enjoyable was that we would have monthly Birthday celebrations, we would get to sign off for a half hour, they would have cake, cookies, and fruit.
ProsBirthday celebrations
ConsNone
5.0
Billing Representative | Stratford, CT | Jul 21, 2012
Overall experience
Great company to work for. Great Health benefits. work envirernment is good excelent staffing for assistance. the company provides a wonderful work envirnment with avalible tool i will recomend this job to everyone
1.0
Area Manager | Pompano Beach, FL | Aug 27, 2017
Not good
Company told us we were relocating with Florida and I prepared my team for that event. But that was not the case at all. They moved to Canada in the middle of the night so to speak.
5.0
Менеджер по работе с клиентами | Düsseldorf | Feb 11, 2019
Хорошая
Дружеская обстановка, отличные руководители. бесплатный проезд
ProsЗарплата раз в неделю

Questions And Answers about Altice USA

What benefits does Altice USA offer?
Asked Jun 20, 2016
The benefits to WFH is the fast WiFi connection and secured safety in passwords as ups is operating on through operations the designed advanced speed element to produce immeasurable compared to any other rebooting of stamens and updates automatically connecting to hp printer online Fast reliable trustworthy company Working hard to bring top shelf service to 11738 community
Answered Feb 17, 2021
Medical, Dental, Vision, Life, Supplementary, HSA, FSA, Legal
Answered Dec 30, 2018
How did you get your first interview at Altice USA?
Asked Jun 20, 2016
Ad in the newspaper, went and filled out an application.
Answered Mar 15, 2019
Through a third party company
Answered Nov 1, 2018
What is the vacation policy like at Altice USA? How many vacation days do you get per year?
Asked May 9, 2017
15 business days
Answered Oct 22, 2019
7 days of vacation after 1 whole year. And that depends on your truancy.
Answered Aug 28, 2019
What is the most stressful part about working at Altice USA?
Asked May 9, 2017
Metrics change often/forced shift bids every six months
Answered May 14, 2019
Getting complaints from customers and pressure from management
Answered Feb 15, 2019
Is the pay period weekly or biweekly?
Asked Jun 21, 2016
It’s bi-weekly paycheck but don’t expect any raise of any kind. In fact, you have to consider when your benefits keep changing and getting worse your actually making less money all included not to mention there’s no Human Resources or help of any kind to receive the very benefits your entitled to. Ever since Altice bought out Cablevision this company has gone through excessive lay offs and forcing older employees out the door cutting costs everywhere there isn’t even the complimentary coffee anymore do NOT apply here if you have any desire to live just an ordinary basic “poor” life and don’t expect to ever get a promotion no matter what differences you’ve made to help the company do yourself a favor and avoid at all costs get out while you can this place represents the very face of evil corporate America and continually worse.
Answered Nov 25, 2017
Bi-weekly pay period
Answered Aug 18, 2017