Lash extensions are something you need a lot of patience for. They take a long time to master, they can be very frustrating and strenuous. The biggest down side to working here was the pay. We do NOT get PAID ENOUGH for the work that we do no matter what level stylist you are. $8.05/hr is the hourly rate I started with. You’ll start with an hourly wage for the first 3 months (varies depending on where you live) and then you’ll switch to commission. Where I lived we got paid $10 to do a refill service and $20 for a full set once we switched to commission. The BENEFITS are DECENT, I only had dental and vision, but it was through Hummana and it covered a lot. They offer health insurance too but I didn’t get it. We were forced to do 4 CHORES a day or we couldn’t get a break (other than our lunch), leave early or do each other’s lashes. We were also required to keep our PHONES in the back room which irritated all of us because how are we suppose to promote ourselves if we can’t take pics of our work? The MUSIC that played in the studio was the worst music EVER!! We were ALWAYS OUT OF SUPPLIES! Cleaning supplies for the studio and supplies to do lashes. Their way of organizing daily supplies for technicians was the dumbest thing ever, at least at our studio. They put the lint frees, gel pads, lash brushes (mascara wands), and glue rings all in a ziplock bag. Then after we used the supplies in the bag we returned the ziplock bags to the front desk for them to refill them with more s
I worked at Amazing Lash Studio for a year as a lash stylist. It started out okay(minus the first 3 months on "probation" where you only make minimum wage) but the culture and bullying got worse and worse until it got to the point that I would feel physically sick when going in. There is a huge clique problem at the Redlands location which is perpetuated by the "director of operations" Chelsea Rosario. She made having "favorites" seem like a positive thing during the interview process and I quickly discovered that it actually created a toxic environment, where non-favorites were subjected to being left out of "team bondings", gossip, bullying and were not supported or encouraged to advance. She also is not a beauty professional, has no formal management training and did not understand or care about the stylists needs or concerns the way she cared about the receptionists, since she started as one. I believe the director is the #1 cause of this terrible workplace culture, she perpetuates conflict between the receptionists and the stylists and feeds into gossip and drama. I have never met a more unprofessional "manager" and she uses her position of power to bully and ostracize girls she does not like.
Stylists disliked by receptionists were usually never booked or their guests were even given the option to switch to the Master Stylists. Master stylists are this locations main concern because they charge extra for guests to see them. They claim they have more expertise when t
ProsFree lashes, good pay if you perform well, handful of nice guests, paid training
ConsNo paid time off, terrible management, toxic workplace culture, slow books if you arent liked, everything else
-The turn over rate for even the managers is insane. I had 3 in my time there. It made the workspace very inconsistent and confusing with all of the made up, random rules.
-The turn over rate for front desk was intense.
-Tip were "misplaced".
-The training was very poor. You get a lot of "that looks great" with little to no constructive feedback. You pretty much learn as you go unless someone there wants to help you.
-The trainer would disappear while we were struggling to help ourselves.
-You get locked into a pricey year contract that you have to pay back whether you're fired or quit. I quit because I couldn't afford my rent with that pay. -They say that they are busy and this location is NOT. They will send you home day after day if it's slow which isn't great unless you live at home with your parents.
-Lash artists get paid below min wage "because we make tips" but if you're not busy... what tips? Also some people only tip $5 so how does depending on patrons help in this economy?
-My lowest check was $500 and highest was $1k both were from two weeks including tips.
-Some of the girls secretly don't even use the company's glue. They stay way busier because of the way better retention. The company's products don't give anywhere NEAR the retention that those girls glue has.
-They prefer that the lash artists and front desk girls not have any contact with each other which is very odd considering in this industry, it's vital to have a relationship with them in order for the
So, this is a franchise. As an esthetician I have worked for a franchise in the past and it left a lot to be desired. Its not different here. They expect 2 hour (actually 1hr 30min with consult, taping and finishing the client/ walking to front) full sets on all clients no matter the amount of lashes or difficulty. They expect 1 hour (40 min) refills no matter the amount of lashes or difficulty. The issue is that the glue is less than favorable and retention for a new stylist is horrible. Product is sparse, volume trays with lash lengths are put together for god knows who (can we get more 10mm please?), singles only ho down to 8mm so anyone that has short lashes is SOL and gets too long or doesnt get them. I can not do a refill on 50% retention in 1 hour. My standards are too high. If you are a perfectionist, this isnt the place. You can not advance to get mere pennies more to stylist two unless you hit your timing… which is impossible when seeing clients that don't want a mini fill at $40 more, so they come every two weeks with barely any lashes. Your clients get rescheduled with other stylists and your not made aware or told why. Management can be amazing but the governing body of the franchise is poor and out of touch. Cant bring own tweezers and out of the box, theirs dont grab lashes and are priced way too high for what they are if you want anything other than a straight. I also have 30min lunches but end up running over to please clients, cleaning my room
ProsManagement can be great, you learn to work fast
ConsPoor pay, Fast work=poor quality, its a money grab, franchise oversight
Great for new lash artists, don’t stay long though
In California you get paid training for two weeks, and then you are on the floor continuing to do model sets until management deems you fit to do sets and fills at their standard prices. I will say that this is an excellent opportunity for new lash artist who are starting off from scratch. You do learn a lot in a short amount of time, and you will progress quickly.
My coworkers were the absolute best, but management was terrible. You are scheduled clients from back to back, and it does get exhausting. As you get more advanced and the longer you stay, management will cut the time you are allowed to do on the full set an a fill. This can be very problematic because most of the time you aren’t making your clients lashes as full as they could be because your time is so restricted. In my experience, there were also instances where the front desk will cut even more of your time for the sake of squeezing in a client without your knowledge. With these insane time restrictions you barely have any time to sanitize your room, get up and go to the bathroom, or even get a drink of water. You have no choice but to cut the client’s time short to make up for it, which is ridiculous considering how much these customers are paying! It seems like this company cares a lot more about the profits than client satisfaction and the well-being of the staff. Very capitalist.
There came a point to where I felt like I was always doing cruddy work on these clients. It wasn’t because I was bad at my job
ProsDiscounted lashes and products
Consno benefits, little to no breaks, eats away at your soul
Good for honing your skills, but you will be exploited.
Okay so I worked her for a while Which was great for me because I needed to better my skills and I could do that here at amazing lash. But beware the environment is very toxic. And they will take advantage of you. And the pay is absolutely garbage. The only way you'll get paid more is if you're selling a certain amount of retail each month. Which they expect you to do even if the client really doesn't need the products. You have to compete with the front desk. If I suggest a product and the client buys it then I get the commission, but if the front desk upstairs them to something else they get the commission and this creates a toxic environment between the front desk and lash techs. It's very frustrating to see my money go to someone else when I did what I was supposed to do. Especially when the front desk are not professionals. They don't even know why I recommended what I recommended and they'll just change it up so that they can get the commission. They only give you a few seconds to bring your client up to the front desk before I have to take the next client so I really don't have much time to show them which products I want them to get. And if your client is waiting even 30 seconds past their appointment they will berate you about it. Lash clients know that lashing takes a while and they might have to wait a few minutes. So there's no reason to be berating estheticians about their client waiting a minute or two. I was the most requested lash tech but still making level 1
ProsAlways has appointments for you
ConsBad pay, toxic environment, lots of shaming for things out of your control
Management is cliquey due to a Head Manager being absent and solely working to get information from her clique. The women in her girl gang mean no harm and only acted as women would in any social setting. The TWO assistant managers do their best but I've got to say it is a little sad so have been working for the company for almost two years now and I came in under the impressing she was making changes and replacements for the better of the environment, but its only about money for her/owners but she holds no compassion for people and isn't friendly at all. The studio has constant issues with who to report to because of the clique she had created. She once "cried" because she read a few comments, questions, and concerns from a suggestion bowl that she had put out. Decided she wasn't going to go over it at all. How can an environment like this succeed? What goals does she have for her self as a manager if she can look at her employees in the face and have a normal open conversation about the workplace? I felt she has some qualities to be a good manager but lacks most. I have had three occasions where I came to her with questions or conflicts and her first response is always to defer from providing the help she is hired to do. The last straw for me was when she told me I didn’t need to express my health concerns to her after she asked me how I feel about opening up after being shut down to the Pandemic. No compassion. She goes on the say how the studio spent $XXXXX into protecti
Hourly wage plus tips is all that you make, while the franchise is making hundreds daily between service prices and retail costs. No service commission to stylists, but they expect you to work quickly and book clients back to back without breaks. Management does not communicate employee policies and breaks, covid procedures, or complete an on -boarding process. No assistance in hands-on training process to new employees; especially if they have prior training/experience in lash extensions. 'Model' days are not communicated to stylist during training period, and management does not communicate any client feedback or professional feedback to assist with growth. The studio sets the appointment length for the service booked and you don't get the full service time if the client is late, and no time for a proper new client consultation in service. Most negative client feedback and corrections are scheduled with a different stylist therefore you are not given the opportunity to learn from your mistakes and satisfy your client; management then will not communicate errors to you regarding issues with service timing or client satisfaction until a '30-day evaluation'. Management and consultants will compensate services where client is unhappy thinking it corrects things with no communication or opportunity for stylist to speak to or satisfy client. When off the clock and not at work, management will text you and also expect you complete online trainings and certifications on personal ti
ProsSet schedule, easy to request time off or plan in advance
ConsPoor management, poor communication, low-pay, difficult to build consistent clientele
-My first month everybody was so polite, hardworking, and supportive; from management to team members. I felt like I found the environment I was looking for.
-Pay matches the job responsibilities. It is very easy to stay on task if you create or stick to a routine. When I began my shift, I cleaned the store, checked the list of duties to be completed, and completed them in order of priority. If you're ever unsure of what to do just follow Denise or Ariel. They are consistently giving great service and staying on task. They are also the most helpful.
-The most enjoyable part of the job was completing 24-hour courtesy calls. Customer feedback helps improve your service. I also appreciated the owner coming in occasionally to set new goals. Helped us feel a part of the company's success.
-Discipline by management was passive aggressive and escalated sometimes. One-on-one discussions turned into three-on-ones and then eight-on-ones which I saw as bullying. First, the director would review the issue with the subject employee, then somehow, 3 more employees knew about the issue and were asked to keep eyes on the employee. This made employees defensive and didn't encourage employees to improve their behavior. In another instance, an employee walked out of work after she felt attacked personally, and then covertly in the middle of a group meeting. The director is a hard worker and smart. I just feel when she is pressured by her superiors, she is less likely to show compassion to
Working at amazing lash sounds “amazing” at the interview and even through the hiring process. It’s okay if it is your first job or you are still living with your parents and have no actual bills to pay or children to take care of. The clients are almost unbearable and you cannot say “no” to anyone who is rude or just isn’t a good fit for a lash extension client. The manger is kind of an idiot. She is always pretending to know how to do her job but doesn’t actually. She has no background in salon work or any type of beauty background at all. The owner and the manager are both kind of idiots in my opinion. The owner is just as money hungry as they come and makes it very difficult to be honest about favoritisms or the unfair treatment of some stylists. If you are not a a** kisser you will be bullied out of a job here. I highly recommend getting certified in lashing before taking this job because the training is three days long by some girl who barely knows what she is doing before they send you out to take clients. The clients you get will be the worst ones available because that’s what they do to new hires, then you will get “corrections” on your work which will be a point against you, then you will be reprimanded for having “ less than”work although it is not your fault because your training was three days long. You will then spend the rest of your shift feeling like a piece of you know what and afterwards cry in your car on the way home. Tips are terrible, you literally onl
Questions And Answers about Amazing Lash Studio
How often do you get a raise at Amazing Lash Studio?
Asked Oct 18, 2020
It varies. You have to really have your manager’s attention and if not you’re invisible
Answered Mar 9, 2023
6 months only 3 times
Answered Feb 19, 2023
What is the best part of working at Amazing Lash Studio?
Asked Oct 23, 2019
Answered Jun 26, 2022
Peaceful work environment
Answered Jun 2, 2022
What is covered by the health insurance at Amazing Lash Studio?
Asked Feb 24, 2022
There’s no health insurance
Answered Mar 24, 2023
No insurance available
Answered Mar 16, 2023
How long do you have to work at Amazing Lash Studio before you can go on maternity leave?
Asked Apr 11, 2021
Answered Mar 22, 2023
1yr if a stylist, any time if front desk
Answered Mar 15, 2023
What is the vacation policy like at Amazing Lash Studio? How many vacation days do you get per year?