American Eagle was my first job ever, I was very excited to get hired because this was my favorite clothing store to shop at. It was the only place where jeans would fit my unique body type, and I felt comfortable wearing their items. At first, the job was very fun, I got to meet some amazing coworkers, but I started to notice the management at American Eagle was terrible, just disgusting towards their staff and their customers. I ended up working at store 413 for almost 2 and a half years. I was treated so badly, but I still had hope that management would become better.
One of the main reasons I wanted to work at American Eagle was because of how much they branded themselves on inclusivity; whether that was height, weight, skin color, etc. American Eagle prided themselves on the fact they were able to provide a safe clothing store for their customers. As I got older and became more aware, I noticed Cathy would make disturbing comments about customers. She would shame her customers on their body size and what size clothes they wear, she would shame them on their ethnicity, color of skin, etc. When I would hear my managers speak that way about their customers and their employees, it is sickening and that is not something I stand for. The worst part is she would say these comments in secret to her younger employees and expect them to agree with her, that shows how much she is willing to abuse her power.
During my time there, I was the longest lasting employee, besides Cathy.
Responsibilities:
• Responsible for defining the scope and implementing business rules of the project, gathering business requirements and documentation.
• Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Analyzed Business Requirements and segregated them into high level and low level Uselo Cases, Activity Diagrams / State Chart Diagrams using Rational Rose according to UML methodogy thus defining the Data Process Models.
• Create and maintain Use Cases, visual models, including activity diagrams, logical Business process models, and sequence diagrams using UML.
• Implemented new integrated Savings, CD, IRA system; new Leasing system; first Consumer Loan Securitization; numerous acquisitions; new Credit Scoring system; new Commercial Loan Accounting system; new Collections system.
• Analysis of new Business Requirements and preparation of the Functional Design Specifications Extensively used MS SharePoint a content management platform, for managing content across the organization within a shared repository.
Gathered and validated requirements, resulting in detailed business rules, functional requirements and process design.
• Created and scheduled Sessions based on demand, run on time and run only once using Informatica Server Manager.
Conducted interviews with key business users to collect requirement and business process information.
• Captured system requirements by writing Use Cases.
• Responsible f
Okay company but Iffy unethical management and promotion is via favoritism only. Higher management (HQ) has no idea what goes around.
Awesome interview manger BUT after that it goes downhill if you aren't the favorite of the management. First day I had to figure out by myself how things worked around the store as I was not given a welcome, training or first day basic training. I had to ask a employee for help all my shift. Human Resources Manager are unpleasant and very rude, there's hardly any consideration for employees, you only have 2 minutes to clock in or else it will be reported (have in mind that even if you're at work 30 minutes early at clock in there's only one computer or iPad to do so and a lot of employees clocking in by making a line, so if by the time you clock in, 2 minutes have already passed then you're kinda screwed. They do not tell you anything or give advice on the matter but after the 3rd time they call you in to give you a sanction. They advise you to find someone to chance shifts with if you can't make it to work that day but they don't tell you that doing that will still count as "being late" and "not absence"which immediacy adds up to another sanction or penalty, and by the third one, you are out. Trainings that are suppose to last hours are cut short, training for favorites are never cut short. There is a lot of miscommunication and mild disrespect between some of the managers and workers on the sales floor and "talking behind peoples back", there's a lot of favoritisms pithing the managers, management and workers, a lot of unfair treatment and exclusion. There are a lot of grea
When working as a seasonal, no matter what your experience level, you get paid the minimum amount like everyone else. When they train you, it is done on the floor, and explained to you while you are physically performing the tasks assigned to you by the Lead On Duty (LOD). They give you a tiny sheet to record how much you have sold throughout your shift. Depending on the manager and on how many hours you are given for that shift, they may want you to sell a large number of clothes. While I appreciate that they like having steady communication amongst everyone, the one thing they stressed over and over again is that if you wanted to get more hours, you had to convince almost every customer to sign up for a rewards card, and a credit card.
Even if you have no customers in your assigned room, management watches you. If at the end of your shift, you do not reach their goals, you can kiss any chance of getting decent hours goodbye. They stressed to us that what gets us hours for the following week is how many people we get to sign up for the card. You could've sold clothes to everybody, but if you didn't get one credit card (and it happens) then it is looked down upon. At least the rules are equal amongst everybody, and there is no favoritism displayed. One enjoyable perk is that you don't have to wear a uniform, or specifically their clothes, but it just has to look like they came from them. Wearing the jeans helps you understand the clothing better so you can use a better sale
I worked here for a summer and overall did enjoy the time that I had. I've got some opinions and lots of time in quarantine so here goes.
How I felt at the end of the day varied so so much based on which manager was there and who else was working. About 2/3 of the other employees were cold or really didnt make an effort to include me in anything when I first got there, but one of the old managers and a few good people did and that made it worth it. By the end, I felt like almost everyone had opened up and we had some good times. There was one manager who everyone else seemed to like but I always got bad vibes from, they'd always ask how you were doing but clearly weren't listening and then would leave, come back in a few minutes and ask again and would keep that going as long as there was nothing else for them to do. That and some scheduling issues made it feel like they didnt care, so I always liked when the other manager was working. I never heard of any drama (but I also think there was a group chat I wasn't a part of so I also kinda dont care, id rather not be in any drama).
Scheduling was so frustrating and getting hours was almost impossible. I started off with only 1 or 2 shifts a week, and they only gave us the schedule one week in advance. (the schedule for Sunday-saturday of week two would be given on the Wednesday of week 1. so some days, the schedule might be delayed, so you'd have 2 days notice for a shift) This made it impossible to plan anything else in my
ProsSize inclusivity, overall good people, amazing discounts
Conshard at first socially but got better, frustrating scheduling
Just a forewarning, they will take advantage of you.
I had the pleasure of working at American Eagle for a little over a year. Just to give you an idea, it was my first job, but I was started at $7.25/hr, and that’s fine! But after a year, I was only paid $7.40/hr. It may vary based on minimum wage in your state, but obviously, this is a little depressing.
I started in the summer of 2017, and was working about 30+ hours a week as a sales associate, but since I was a minor, those were 4 hour shifts. I sometimes got lucky and was asked to work longer, but I was mostly working 6-7 days a week (a summer lost).
This would be a great job for someone looking for some sort of retail experience, but when I say there are other places that would love to have you.... there are other places that would love to have you.
I was always comfortable at American Eagle, but it was very hit or miss. If you weren’t “in” with the people you were working with, it was not an enjoyable place to be working.
I cannot stress this enough: my LODs have made me cry on several occasions and I have wanted to quit the job on the spot many times. I finally found another place to work, and tried managing both jobs in order to keep up with American Eagle, but I finally put my two weeks notice in, and was questioned for it. A fellow employee was asked by the LOD, “Did she say anything bad about the store?!” Right after I wrote on a little note I was quitting.
This is by far the most unprofessional work enviro
Prosbrought in donuts sometimes?? weren’t even that good.
Consinadequate coworkers, taken advantage of, little to no advancement, terrible management
This is long I know I’m sorry but it’s a warning to not work here!!! This is for the outlets of Little Rock location!!!
My coworkers were amazing, they were nice and fun to work with. The general manager however was a nightmare. Floor set nights are 6-8 hours, I did my first floor set with there about 2 weeks after I started, I wasn’t given a break at all during that 7 hour shift which was from 8PM-2AM. After these long shifts when clocking out you’re prompted with a question that asks if you were given a break during your shift and if I wasn’t given a break I pressed no which happened often especially in my first two months there. so anyways I asked my coworkers what happens when we’re not given a break and we do press no when prompted, and they said nothing really happens. I thought maybe we would be given extra time during another shift or something but no. nothing like that ever happened.
I’ve only been there for 5 months and in my time there, I’ve seen 3 lesser managers quit and 3 other employees that had been there for years quit as well. and those are the only ones that I knew of because I’m sure there were more.
As a part of the overnight merchandising team we proscessed shipment overnight. Our usual shift was from 9pm-12am which of course means no breaks since it’s a 3 hour shift. One of our shipment shifts our shipment manager was unable to be there so another manager stepped in and took her place for the evening. For this shipment the general manager ins
A typical day at work during the weekends are pretty slow, sometimes you get a rush and other times you get no customers or sometimes customers who just browse and then others who simply want to do an exchange. During the weekends, sometimes it is busy on Saturdays, and other times not, unless it is peak season, holidays or special events happening in the store. It is a relaxed setting for the most part unless you are working in a high volume store. I learned a little about management but not as much as I wanted to due to the short amount of time I was there and I learned a lot about jeans which was really cool. Management was horrible for the simple fact the store manager's delivery was unacceptable and the way she would talk to her employees was very rude. She always had an excuse as to why she was upset and her personal issues would interfere with her job which is very unprofessional to me and annoying to be quite frank. She did not do well under stress AT ALL. The other merchandise manager was cool to an extent but she had her days with mood swings and whatnot and would have an attitude and be rude sometimes for no reason or because she was upset and would take it out on you. I do not feel like the store manager believed in her team nor was she a genuine and kind person. That is why the majority of her staff did not like her and would talk about her behind her back. Overall, you are what you put out, so that is what she got in return. The workplace culture was great, I lo
The company pays its assistants and management team better than most retailers around, however it’s extremely difficult to move up past assistant manager unless you’re in a market with a lot of stores nearby, in which case it’s still difficult to do anything past store manager. Associates are paid extremely unfairly and treated disposable, yet they wonder why they have such a high turnover rate.
The upper corporate management is sneaky and not at all straight forward. They all seem part of this weird team—they all came from different company’s right around the same time and then started “cleaning house” and replacing all of the other experienced management with their friends.
At one point, recently, in early 2020, they terminated the employment of one Full Time ASM at every single store to be replaced by two part time managers just cause they wanted to shake things up. No warning to the full time staff, no severance package, and no loyalty. Some of the people fired had worked there for 2+ years.
I worked there for six years loyally, was sent to multiple store locations to train other managers and assist in helping other stores learn best practices. I was a top performer consistently and put work above my social life. I missed many family and friend functions, turned down other job offers, turned down extra curricular activities all through college that would have bettered my education, all so that I could be more available. I made influencer videos and worked with higher ma
ProsHigher than standard starting pay (mgmt only), excellent discount on clothes, easy to request time off and move shifts around, good amount of PTO provided, holiday pay, in-store team can be close knit family if you let it
ConsAssociates underpaid and over worked, upper management isn’t loyal to its experienced employees, hard to move up past store level, raises are few and far between, customers are entitled
Great place to work and find your inner stylish self along with great friends
When I first started working at American Eagle Outfitters, it was a new experience for me. I had only worked in the food industry and never in retail. I was so excited to work with such a welcoming family of employees. A typical day consists of welcoming the customers into our store and informing them of all the great deals we have going on. Making sure that each person has an easy and enjoyable experience is key to our objective. An associate will check back with the customer and connect with them based on the certain item they are looking at or are looking for. You give them suggestions of what tops will go with what bottoms to complete an outfit to their satisfaction. Once they have found everything they wish to purchase, you ring up their merchandise and thank them for coming in. As the merchandise lead, I am responsible for making sure that all of the products we carry are represented on the floor and look full and welcoming to the customers. This sometimes means rearranging how a wall or table is laid out to look its best. The managers I work with are great leaders and each have their own way to teach associates something new. This is needed to make our team a well rounded group. Each manager makes sure to be in a strong connection with each of their employees, which makes this team feel more like a family. I can only count the number of bad days that i have had here on one hand and most of those days did not have anything to do with the job itself. My co-workers are al
ProsWelcoming environment, get to work with clothes and styling.
ConsNot enough hours
Questions And Answers about American Eagle Outfitters
What is the best part of working at American Eagle Outfitters?
Asked Dec 5, 2019
Definitely a great job with great employees but the pay is terrible.
Answered Jul 4, 2022
Maybe the discount but i didnt really like the clothes. 10 items if clothing for 60% off a month.
Answered Jun 30, 2022
If you were to leave American Eagle Outfitters, what would be the reason?
Asked Mar 23, 2017
Management, pay, hours, and I was moving.
Answered Nov 6, 2020
I do a lot and put up with a lot to just earn minimum wage.
Answered Oct 18, 2020
What tips or advice would you give to someone interviewing at American Eagle Outfitters?
Asked Jan 21, 2018
I interviewed just today and it was very pleasant! The manager greet
Answered Dec 3, 2020
Don’t be nervous at all! They asked me 4 questions. What is your name? What is your job experience? What is your available? It was about 5 minutes long and I was hired on the spot. Just project your personality and you’ll be fine! Wearing American Eagle clothes is also a huge plus :)
Answered Sep 28, 2020
Weekly or biweekly pay?
Asked Apr 4, 2019
Paid biweekly
Answered Oct 12, 2020
Paid biweekly
Answered Jan 6, 2020
If you were in charge, what would you do to make American Eagle Outfitters a better place to work?
Asked Dec 4, 2018
I would put less pressure on people to get loyalty and credit as well as rewarding the ones that do
Answered Nov 30, 2020
Appreciate the employees that work above and beyond for the location, hire from within not hiring outsiders who are new to the store. I know many people who have worked for AE that should be in management but the DM & Store leaders bring others from previous jobs skipping over overly qualified associates.
