Americold

Working at Americold: Company Overview and Reviews

Americold
Americold
3.0
1698 reviews
Americold Ratings
3.0
Average rating of 1698 reviews on Indeed
2.7Work-Life Balance
3.3Pay & Benefits
2.8Job Security & Advancement
2.6Management
2.8Culture
Headquarters
Atlanta, GA
Employees
10,000+
Revenue
$100M to $500M (USD)
Industry
Transport and Freight

Popular jobs at Americold

 Average SalarySalary Range
338 salaries reported
$18.49
per hour
$9.20-$27.75
35 salaries reported
$22.91
per hour
$11.45-$34.40
56 salaries reported
$20.75
per hour
$9.95-$34.30
48 salaries reported
$16.73
per hour
$8.35-$25.15
57 salaries reported
$24.09
per hour
$12.00-$38.05
Salary Satisfaction
51%
Of the employees are satisfied about their pay
Based on 4057 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Americold Reviews

Popular JobsForklift OperatorOrder PickerWarehouse WorkerCustomer Service RepresentativeWarehouse SupervisorWarehouse AssociateShipping and Receiving ClerkSupervisorLTOPackerClerkMaintenance TechnicianInventory Control SpecialistOperatorManagerFacilities ManagerOperations SupervisorTruck DriverLaborerInventory AssociateDock WorkerOperations ManagerAssociateCheckerPlannerWarehouse LeadJanitorPallet Jack OperatorSanitation WorkerAdministrative AssistantOffice ClerkOffice GeneralistRefrigeration TechnicianData Entry ClerkEquipment OperatorGeneral ManagerMaterial HandlerProduction WorkerReceiving AssociateReceiving ClerkTransportation SupervisorAccount ManagerDock LeadDriverForemanFront End AssociateHuman Resources ManagerHuman Resources SpecialistInventory ManagerLead MaintenanceLead PersonLogistics AssociateMaintenance MechanicMaintenance PersonPackage HandlerPorterRegional ManagerRetail Sales AssociateShift LeaderShift ManagerTechnicianTransportation CoordinatorYard DriverAccounts Receivable ClerkAmericoldAnalystAssemblerDock SupervisorHuman Resources AssistantLeadmanLoader OperatorOffice ManagerStackerWarehouse SpecialistAccounts Payable SupervisorAppointment CoordinatorCoordinatorCustodianDirectorDispatcherDistribution ManagerExecutive AssistantFactory WorkerFrontlinerGrounds Maintenance WorkerGuardIT TechnicianInventory LeadLeadLead DispatcherLead TechnicianLoaderLoader/UnloaderLogistic CoordinatorMachine OperatorNight SupervisorOffice AdministratorOperation AssociateOrder FillerPacker/ShipperQuality Assurance ManagerReceiving LeadRepackRepair TechnicianSenior MechanicStocker/ReceiverTrainerTransport ManagerUnloaderWarehouse ManagerWarehouse/DriverASPAccount RepresentativeAccountantAir Conditioning TechnicianAll RounderAllied Work ForceApplication SpecialistArea ManagerAsistente administrativo/aAssembler/PackerAssistantAssistant BuyerAuditorAuxiliar/a de cargue y descargueBilling ClerkBuilderBuilding MaintenanceBusiness Development ManagerCNC OperatorCase FillerCashier/StockerCherry PickerCleanerClerical WorkerCode controlConductor/aContinuous Improvement ManagerContractorControllerCrew MemberCustomer Service Account RepresentativeCustomer Service Associate / CashierCustomer Service ManagerCustomer Service/Data EntryData ConsultantDirector of FinanceDirector of Financial Planning and AnalysisDirector of MaintenanceDock OfficeDon’t let them knowEngineerEverywhereExport ManagerFSMFTOFinancial SpecialistFitterForkliftForklift LoaderForklift operator , pallet jack, Duck truckForl lift operForlift OperatorFreezer LTOFreezer SweepFreight HandlerFull Stack DeveloperFulltime/ PermanentGeneral Ledger AccountantGeneral MillsGeneral WarehouseGeneralista de recursos humanosHRMHigh Reach LTOHuman Resources CoordinatorIT SupportIce roomInternIntervieweeInventory AnalystInventory AuditorInventory CoordinatorInventory SpecialistIt’s horrible!JPickerL.T.OLTO OperatorLTO WORKERLabelerLead CSRLead OperatorLead SupervisorLine AssemblerLine LeadLogistics PlannerLogistics SupervisorLogísticaLtoLto LumperMaintenance AssistantManagement AssociateMaterial CoordinatorMaterial Handling EquipmentMechanicMerchandise ManagerNoneNursing AssistantOFFICE GENERALISTOffice AssistantOffice CoordinatorOffice SpecialistOffice SupervisorOffice WorkerOperador/a de maquinaOperario/a de producciónOperations AssociateOperations ConsultantOrder AdministratorOrder Entry ClerkPMPalletizerPayroll AssociatePetfoodPlant ManagerPlant OperatorPlant SupervisorPrefer not to sayProduct DesignerProductionProject EstimatorProject ManagerQuality Assurance InspectorQuality Control InspectorReal Estate AssociateReceiverReceiving SupervisorRecieiving LTORecruiterRecruiting CoordinatorRefrigeration EngineerReplenishment AssociateRepresentativeRisk AnalystSafety ManagerSafety SpecialistSales AssociateSales ManagerScannerSchedulerSenior Accounting AnalystSenior Benefits AdministratorSenior Business AnalystSenior Customer Service RepresentativeSenior Database AdministratorSenior DriverSenior Service CoordinatorSenior Supply Chain AnalystSenior Technical SupportSenior Warehouse WorkerShuttle DriverSomethingSpartan Staff ForceSpecialistStaff AccountantStock SupervisorSupport AssociateTLCTeam LeaderTeam MemberThe best employee everTow Truck DriverTraining ManagerTransport PlannerTransportation SpecialistUtility WorkerVendorVendor ManagerVice President of OperationsWarehousemenWelderWorking ForemanX-ray Technicianautoelevadoristadoesn't matterdumpteammaestranzano comment for fear of my lifepick leadselecterwherehouse
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Overall Reviews at Americold

1.0
Forklift Operator | Compton, CA | Jan 3, 2020
Will make you hate life...
Hands down the worst work place environment I've ever had the displeasure of taking on. Pays no good but they "make up for it" with overtime. What they don't tell you is the overtime is often mandatory. The job is basic but do to the complete lack of training, supervising, managing or leadership a two hour job usually take about three to four hours & multiple people. I've often been complemented on my leadership skills & innovative ideas but I never stood a chance at americold. While I was able to get a few people to follow my lead & be slightly more organized without the support of morning management I found myself constantly racking up pallets throughout my shifts. I couldn't come & put them all away first thing because we had orders that where already running late. The first time I couldn't find a pallet & had to notify management we ended up finding it in the middle of some other aisle & he looked at me as if I wasn’t smart for not thinking to search the whole warehouse before asking him. At the time I had no idea how often things weren't in their place. There's a handful of guys who walk around with their noses in the air because they're considered fast but I would consistently see those same people dropping & or breaking pallets regularly. The worst part was they would re-stack the pallets by centering the busted boxes with all the meat & or pizza so as to pass the pallet of as ready to be shipped; I hope for the sake of the consumers & kids who attend the schools who r
1.0
Forklift Operator | Henderson, NV | Feb 21, 2019
Horrible hourly wage
I only worked here for about 2 days before I just walked out on them. I had previously worked at a unionized cold storage warehouse in the eastern US for 5+ years. When I found out that Americold was essentially the same type of business, and also had the same employee union, I foolishly assumed that the pay and health insurance was similar to what I had been getting from my previous employer ($17-$20/hr)... boy was I wrong! After going through their entire hiring process I was a bit peeved to learn, at the last minute, that they were making me work through a temp agency for at least a few weeks until they hired another new employee first. I've never had to do that with a company that was hiring directly before and found it pretty strange and even a little rude. Because of this, I had to also go over to the temp agency and go through an onboarding process with them as well, which consumed my time as well as my vehicle's fuel. I later found out that this other employee had been given preferred treatment because they "had prior experience in cold storage". And I didn't? I had made it pretty clear during the hiring process that I had experience working in an identical environment recently and assumed that was the reason my foot got in the door in the first place. It really made me feel like chopped liver. On my first day of work I was left in their tiny gross lunch room, surrounded by strangers, for at least 2 hours before I even heard from the supervisor. He fina
ProsIt's a job
ConsLow pay and long hours
5.0
Administrative Assistant | Malvern, PA | Oct 8, 2013
Busy and productive work place with friendly people
Margaret H. Frindt‎ 294 ‎Anglesey Terrace ‎ West Chester, PA ‎19380‎ ‎610‎-‎594‎-‎4724‎ SUMMARY OF QUALIFICATIONS‎ • Result-driven Administrative Professional with over 20 years’ experience providing diverse operations assistance in a fast-paced environment. Excellent organizational, time management and customer relations skills with strong attention to details. • Exceptional problem-solver who is driven to succeed with negotiation skills, while still assuming an authoritative and democratic leadership ability to turn a vision into reality. • Excellent in Reception, Accounting, Book Keeping, Payroll, Cashier, and Banking skills. • Filing, Data Entry, Scanning, Copying, Mail processing, ordering office supplies. MS Office, Word Processing, Excel, and Email. PROFESSIONAL BACKROUND Americold Logistics, Administrative Assistant Malvern, PA 2010 to 2013 • Answered the phones in a professional, friendly, and timely manner. Assisting customers, making them enjoy working with our Company. • Scheduled inbound and outbound appointments for the customer carriers. Worked clearly with Warehouse Supervisors making sure the schedule worked for them with the work force they had and other appointments coinciding. • Answered Email and fax inquiries with the complete information requested. • Greeted customers and clients upon arrival in a frie
ProsKeep me busy
Consnone
2.0
Forklift Operator | Murfreesboro, TN | Jun 27, 2019
Management is horrible. Prepared to be lied to and used
I started as temp at Americold the beginning of March. I worked a total of 27 straight days at one point. I did so willingly bc of being short staffed and double the normal work load but I also did it to show commitment and dependibility and to learn as much as I could so that I could gain full-time employment with the company. I have a felony from 2013, a drug charge. Made sure the staffing agency knew in the beginning about the felony. I was told it wouldn't be a problem. After about 3 weeks I started running 1st in production every shift I worked. I followed the correct processes, not taking shortcuts. After about my 6th week Management comes to me says they want to go ahead and get me hired on. I then even reminded them and once again asked it was going to be an issue. Took time to explain it and was told that it wouldn't be a problem that they believe in 2nd chances and told me of some employees that worked there that were hired on with worse backgrounds. Last week I got an email from "Corporate" saying they were withdrawing my offer of full-time employment and good luck?I. Made sure the staffing agency knew in the beginning about the felony. I was told it wouldn't be a problem. After about 3 weeks I started running 1st in production every shift I worked. I followed the correct processes, not taking shortcuts. After about my 6th week Management comes to me says they want to go ahead and get me hired on.Called my supervisor he didn't know anything about it. Operations m
1.0
Operations Supervisor | East Point, GA | Jul 8, 2021
Run Fast Do Not Say You Were Not Warned
This is absolutely the worst job that I have ever had up to this point in my career. The East Point location is horrendous. I have never seen a company that has actually put rules and regulations in place that keep their own managers at the branch level from actually managing. If you are going in as a supervisor, ops manager, or Gm just know that you will have no training and no authority over your subordinates. The inmates run the prison. It's a shame most of the workers have used this one doctor to approve their fraudulent FMLA's, so out of the 20 -25 scheduled employees 18 of them may actually show up while the other 7 are going to call out using FMLA. But wait it gets worse out of the 18 that you now have left on your shift which starts at 3 pm, after lunch from 8 pm-11 pm you will have another 5 -6 employees leave early using their FMLA. I was not aware FMLA could even be used daily to leave work early. So where was I oh yes so now you are down to about 13 employees only 7 of which will actually be productive. You will have to hope and pray every single day to be able to complete the customer's orders. You will have to track down hiding employees all night in the bathroom, Cag, breakroom, outside, and the forklift charging areas. The HR person at this location can't figure out if she is in HR or Operations and is one of the two most messiest people in the building along with her minon wave planner. If you ever want to get something repeated just tell her favorite wave
ProsYou cant be force to work there
ConsThey will try to convince you that it is not the worse place you have ever worked
2.0
Order Picker | Gouldsboro, PA | Apr 25, 2019
High turnover rate
Typical day at work: Come at least 10 minutes early every day because it will take you 10 minutes to suit-up and start up your headset. Sometimes the headset will not load up properly so you will waste time getting a new one, hopefully, that one will work. Then, you find an electric pallet jack and sign it out, hopefully, you don't get one with wielded forks because that will make it difficult to drop off completed pallets at the staging (dock) area. The headset will tell you the aisle and slot number you must pick boxes from. The estimated goal time that the company sets is unrealistic. You get the same amount of time to pick 15 boxes of +50lb turkeys as you do to pick 15 cases of 5lb ice cream. On some tickets (orders) you are given an estimated goal time of 2 minutes, meanwhile, it may take you longer than 2 minutes just to reach the slot you're supposed to pick from. {The goal time given includes staging the pallet.} Some days, you are required to stay an hour overtime to clean the aisles even though there are porters hired for the specific purpose. Every week there is mandatory overtime. Often times during lunch you (and everybody else working that day) will be told that you MUST stay 2 hours overtime that day. Safety wise, half the people there break rules in order to complete the unrealistic goal time expectations. Everyday, you see people driving the wrong direction up a one-way aisle. You may be bumped by a co-worker in a hurry and have some of the boxes y
Prosdecent salary
Consmandatory overtime every week, freezing cold for over 10hrs, unsafe working conditions
4.0
Maintenance Person | Tolleson, AZ | Aug 23, 2021
Great place to work, but prepare to work hard!
The facility is massive, and if you're an order selector you *will* be worked very hard. But the pay and sense of accomplishment is worth it. I started in one support department and transferred to maintenance a short time later, so I've never done order selection, but I've seen how many people come and go because they see the high pay and think they can do bare minimum and get by. Not with this job. You start as an order selector and bust your butt, then you can move up from there to another position based on seniority. The site is union for all departments except management, Inventory, and Maintenance. Management could do with some additional training in how to better relate to their employees, but they do try. Safety lunches, annual safety week, incentives for being safe... This company shows they do truly care about keeping you safe. The downside? Because the facility in Tolleson is almost exclusively Kroger brands, we have to follow direction from Americold management and Kroger management. This can get confusing, but I've been several places in my employment life and seen it in other places as well. Things will work out in the end. Right now the automation machinery is going through a major rebuild, which is going to bring more product through the facility and necessitate more employees to assist the 3rd party contractor that operates it with moving it through the rest of the warehouse. Job opportunity! Overall, Americold in Tolleson is a fantastic place to work tha
ProsSafety week lunches, caring safety culture, Refrigiwear gear if you work in the freezer, paid training, PTO, on-site maintenance
ConsDissatisfying management, conflicting directions between different companies' management, video surveillance that is actually monitored.
4.0
Forklift Operator | Russellville, AR | Sep 5, 2019
Humble beings, little to no life, overall was a bad place to work
It was fun in the beginning. Very nice pay checks. People there weren't the nicest, that goes for the management too. If you didn't make incentive, there was a constant threat of being fired, and that add some pressure. Of course you have favoritism, so you had those whom could just break the rules, others if you so much as make a mistake, you could be chewed out. I've had people steal stuff from me, and we I told them things were missing, no action was taken. They told me in the beginning it would be three 12's a week, and I ended up working sometimes as much as 14 12's straight. My first week there, my trainer treated me like a dog, when I told on him because other employees suggested that I should, my trainer tried to physically harm me on a couple of occasions. When I told the supervisor, no action was taken. There was one time I had to take a sick day, and they changed me two points for one day, which is not allowed. When I decided to take matter in my own hands and called corporate, they had no choice but to take the point off, and from that point on I was a walking target. The supervisor were just on my head the rest of the time there, which later was followed by termination. This is just my personal experience, from my point of view on what happened at my time at Americold. I've had similar situations throughout my career, but this was one of the worst ones. Although petty stuff has happened to me, I still try and keep my head up and have a good attitude. If you hire
ProsNice and cool temperature, Sometimes lunch was provided for us, Some days seem to fly by, Nice pay checks, Could provide for my family
ConsFavoritism, Harassment from other employees, Harassment from Supervisor, Constant threat of being fired, Little to no time for my family, work 10 to 14 straight 12's, Locker isn't safe from thieves
2.0
Customer Service Representative | Dallas, TX | Jul 4, 2016
Hopefully things will get better?
I've been an employee for 10+ years and enjoyed working for this company. I've seen it change owners, but I must say. This is the worst I've ever seen it. Other CO workers share my opinion. Management has been changed, hopefully for the better, because no one's for the employees!!! Recently we found out some of our temps are being fired and we're given 2 or so months to figure out how to provide for their families??? Another demonstration of the total disregard for your own employees. Those individuals are our top workers, and although I don't get to see many of them. Doing away with these dedicated employees will have a tremendous effect on our warehouse. I've heard supervisors complain about leaving the company if these employees are ask to leave. So sad. Why not at least give them until the end of the year. Why?!? Because it doesn't affect them (Americold). The shoe could easily be on the other foot. I've also heard about alot of despicable things that's happen to employees and nothing done to rectify the issues. For the people? Not here at the Dallas facility. I remember one of my CO workers stating, "These people use you up and then take a dump on you when they have no more use for you". Since it's become Americold, that's all I've experienced. Now you have a bunch of high anxiety, tired, intimidated employees that can't do their jobs effectively, because they (I) have no idea of what's going to happen. Praying for us all and management. We need a bre
ProsLove my co workers, its the reason Ive been here so long.
ConsNo regard for employees. I feel like a chess piece, and Americold is making all the moves. I have no choice in the matter.
1.0
Refrigeration Technician | Tomah, WI | Nov 30, 2014
All the abuse you could dream of
Americold doesn't care about work life balance, they expect you to revolve you're life around work but you can not expect the same out of them. They expect you to work long hours during cranberry harvest with no day off for ultimately 3 - 3 1/2 months and don't offer any extra compensation for it. You're on call all the time and receive no compensation for that as well, even if it is not your turn to be on call you are expected to still answer your phone even though management will not do the same. Then if you don't answer on your weeks off you still get punished for it. Americold claims to have done a "monkey survey" on pay for the area but yet the operators next door make $1 more in pay and their maintenance make $4 more starting out, and worst of all the forklift drivers in the building make $1 less then you do in maintenance. You are more then maintenance while working there, you are also expected to do the managers paperwork, work with contractors because management couldn't make it, as well as hr duties. When it comes to getting the parts that you need you have to pretty much beg for the proper tools and parts needed. Instead of being willing to pay to get things fixed right they have a you can deal with it attitude. They will promise you raises, appreciation gifts and lunches, and everything else then when you don't get it they lie and say they never did. They will not hesitate to throw you under the buss when needed to save
ProsNo pros
ConsLose your life, long hours for little pay

Questions And Answers about Americold

What is the best part of working at Americold?
Asked Nov 30, 2019
Great supervisor and management team. Enjoyable work.
Answered Jun 13, 2022
Going home.
Answered Jun 12, 2022
If you were in charge, what would you do to make Americold a better place to work?
Asked Jan 4, 2018
Pay rate is the main thing in my experience raise it up a little.. second treat your employees like the way you want others to treat you with respect tell em when a good job is done and talk to em like a human being ..
Answered Apr 18, 2021
Fire all current managers and hire more competent ones.
Answered Oct 31, 2020
Does americold higher felons
Asked Aug 30, 2016
They hire with felony americold en PA
Answered Aug 18, 2020
They hire all convicts no matter what u did
Answered Jan 9, 2020
How are the working hours at Americold?
Asked Jul 14, 2016
12 hour shifts
Answered Mar 26, 2022
I think everyone here forgot about the 20-30 days straight they make you work here. If you dont sign the papers to work ot on the days they ask, outside of your normal schedule, you are doct attendance points. 10-12 hour days for weeks at a time. What days off?
Answered Dec 10, 2021
What is the promotion process like at Americold?
Asked Aug 10, 2021
Agreeable
Answered Aug 4, 2022
They do not promote from within
Answered Aug 3, 2022