Overall Reviews at Amtrak
Foreman | Philadelphia, PA | Sep 6, 2018
worked on RR tracks, bridges, buildings along tracks, managed work force, material estimation, safety briefings along with safety implementation and over see job
Reservation Agent | Los Angeles, CA | Aug 27, 2018
Pretty decent job
Everyone had a clear title and work position, whether it was ticket agent, baggage handler, costumer service or whatever. Sometimes it could get a little hectic especially with trains coming and going. Overall, get to know you job and your role and you'll be ok...
ProsFlexible hours and rotating days
ConsManagement can be tough to deal with and scheduling
Customer Service Representative | Long, OK | Jun 28, 2018
New York is an exciting city to work at.
As a ticket agent/customer service representative, I met quite a number of the public. Some were demanding, most just wanted help and directions to trains and ticket area and seating accommodations.
Quite a lot of concerts and meetings and governmental meetings were held in Madison Square Garden and the surrounding area of Penn Station.
ProsFree lunches and employee appreciation events
Customer Service Representative | Los Angeles, CA | Feb 24, 2019
Nice people and jobs security.
Great people to work for and with. Job satisfaction, long hours, nice off time.
Always a learning process.
Management was great.
Coworkers were great.
The hardest part of the job, long hours.
Dealing with the passengers, meet nice folks from all over the world.
ProsFree lunches while on duty.
General Foreman | Atlanta, GA | Feb 24, 2019
Enjoyed 21 years of management career advancement. Enjoyed all aspect of the positions which I held. This included my labor position as a Locomotive Engineer.
Sales and Marketing Manager | Washington, DC | Apr 5, 2018
The National Railroad Passenger Coorporation
In Recent years Amtrak has been subject to constant change in leadership and direction. Coupled with the uncertainty of federal funding in a new administration, the debate over the future of the national network and just how the organization will perform as a business has made it challenging for the workforce.
In spite of the constant change, Amtrak's people remain it's greatest asset. Often achieving more with fewer & fewer resources while still making unprecedented progress in generating ticket revenue and record numbers in ridership.
Working for Amtrak provides an incredible opportunity to expand your skills and work in an ever changing environment. Because of its unique mission to move passengers across a national network, which includes business travelers in the NEC and work with partner States, there is no other transportation entity like this in the United States or the world.
With new funding on the horizon and the ability to invest in the network a reality, I believe the best days are ahead for Amtrak.
Proslasting relationships, exciting environment
Conspay is average and there is constant change
Customer Service Representative | Washington, DC | May 12, 2018
my jobs deals with the people on a regular there can be a chalange at tims but people are great no person is ever the same I injoy the publice which I hope to continue with in the future. I am a people person which not ever one does not have this skill under all kinds securance.
Customer Service Representative | Harrisburg, PA | Nov 21, 2019
Fast paced workplace
Very great place to work. Good benefits, nice friendly people. Great pay. Paid training. Good atmosphere. The giveaways are really nice. Union job.
Place for advancement Productive fast paced workplace. A job where you can advance.
Compliance Officer | Philadelphia, PA | Feb 5, 2020
Retirement Benefits/ Railroad Pension
The healthcare benefits could be a bit better but there is a great retirement pension which is no longer offered at a lot of companies anymore. Also, excited that the company is moving to a more cross developmental approach and that employees have the capability of looking into other positions across the organization.
Customer Service Representative | Riverside, CA | May 10, 2019
Nice office and flexible hours
It was my dream job, unfortunately the Call Center was closed. I enjoyed tthe contact I had with passengers, station agents and my supervisors. Really got to know our country, in regards to different states and cities. Made friendships that will last a lifetime.