Working at Arby's: Company Overview and Reviews

Arby's

3.6

11285 reviews

Arby's Ratings

3.6

Average rating of 11285 reviews on Indeed

3.4		Work-Life Balance
2.8		Pay & Benefits
3.1		Job Security & Advancement
3.4		Management
3.4		Culture

Headquarter

1155 Perimeter Center West Atlanta, GA 30338

Employee

10,000+

Revenue

$1B to $5B (USD)

Industry

Restaurants, Travel and Leisure

Website

Facebook, Twitter, Arby's company page

Popular jobs at Arby's

	Average Salary	Salary Range
Team Member 587 Salaries reported	$9.71 per hour	$7.25-$14.60
Shift Manager 568 Salaries reported	$11.72 per hour	$7.25-$17.95
Crew Member 454 Salaries reported	$9.96 per hour	$7.25-$16.00
Cashier 192 Salaries reported	$9.91 per hour	$7.25-$16.35
Assistant Manager 82 Salaries reported	$13.30 per hour	$7.25-$20.25

Salary Satisfaction

Of the employees are satisfied about their pay

Based on 7997 reviews

Benefits

Health Care

Dental Insurance

Vision Insurance

Life Insurance

401k

Paid Time Off

Stock Options

Discounts

Arby's Reviews

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IN Cheyenne, WY Chicago, IL Chickasha, OK Chicopee, MA Chillicothe, OH Chino Hills, CA Chippewa Falls, WI Choctaw, OK Christiansburg, VA Cicero, NY Cincinnati, OH Circleville, OH Clare, MI Claremore, OK Clarion, PA Clarksburg, WV Clarkston, MI Clarksville, TN Claymont, DE Clayton, MO Clayton, NC Clear Lake, IA Clearfield, PA Clearwater, FL Clermont, FL Cleveland, GA Cleveland, OH Cleveland, TN Cleveland, TX Clifton Heights, PA Clinton, IA Clinton, MD Clinton, MO Clinton, NC Clinton, SC Clinton, TN Clinton, UT Clio, MI Clive, IA Cloquet, MN Clover, SC Cloverdale, IN Clovis, NM Clyde, OH Cobleskill, NY Coconut Creek, FL Coeur d'Alene, ID Coffeyville, KS Colerain, OH Collins, MS Collinsville, IL Colonial Heights, VA Colonie, NY Colorado Springs, CO Columbia City, IN Columbia, SC Columbia, TN Columbus, GA Columbus, MS Columbus, NE Columbus, OH Commerce City, CO Commerce, GA Connersville, IN Conroe, TX Conway, AR Conway, PA Conyers, GA Coon Rapids, MN Coopersville, MI Copperas Cove, TX 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FL Pembroke, MA Pensacola, FL Peoria, AZ Peoria, IL Perry, GA Peru, IN Peterborough, NH Peterborough, ON Petersburg, VA Petoskey, MI Phenix City, AL Philadelphia, PA Phoenix, AZ Pickens, SC Pickerington, OH Piedmont, SC Pierre, SD Pigeon Forge, TN Pikeville, KY Pine Bluff, AR Pine Grove, PA Pinellas Park, FL Pineville, KY Pineville, NC Pineville, WV Piqua, OH Pittsburg, KS Pittsburgh, PA Plainfield, IL Plainfield, IN Plainwell, MI Plano, IL Plano, TX Platte City, MO Pleasant Hills, PA Pleasant Valley, IA Plover, WI Plymouth, IN Plymouth, MI Pocatello, ID Polk City, FL Polk, PA Pontiac, IL Poplar Bluff, MO Poplarville, MS Port Charlotte, FL Port Hope, ON Port Huron, MI Port Orange, FL Port Saint Lucie, FL Portage, IN Porter, TX Portland, MI Portland, OR Portsmouth, VA Potsdam, NY Pottstown, PA Powell, OH Powell, TN Prattville, AL Prescott, AZ Presque Isle, ME Prestonsburg, KY Price, UT Prince Albert, SK Prince George, BC Princeton, IN Princeton, WV Providence Forge, VA Provo, UT Pryor, OK Pueblo West, CO Pueblo, CO Pulaski, NY Pullman, WA Punta Gorda, FL Puyallup, WA Quad Cities Quakertown, PA Queen Creek, AZ Quincy, IL Radcliff, KY Raleigh, NC Rantoul, IL Rapid City, SD Raytown, MO Reading, PA Red Deer, AB Red Oak, TX Red Wing, MN Redford, MI Redlands, CA Redmond, OR Redondo Beach, CA Regina, SK Rensselaer, IN Renton, WA Republic, MO Reseda, CA Rexburg, ID Reynoldsburg, OH Rhinelander, WI Richfield, UT Richland, WA Richmond Hill, GA Richmond, IN Richmond, KY Richmond, TX Richmond, VA Ridgecrest, CA Rifle, CO Rincon, GA Rio Rancho, NM Ripley, WV Ripon, CA Riverdale, GA Riverton, UT Riverton, WY Roanoke, TX Roanoke, VA Rochelle, IL Rochester Hills, MI Rochester, IN Rochester, MN Rochester, NY Rock Hill, SC Rock Springs, WY Rockford, IL Rockingham, NC Rockledge, FL Rockville, MD Rocky Mount, NC Rocky Mount, VA Rocky River, OH Rogers, AR Rogers, MN Rolla, MO Rome, GA Rome, NY Roosevelt, UT Roseburg, OR Rosemount, MN Roseville, MI Roseville, MN Roswell, GA Roswell, NM 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Overall Reviews at Arby's

3.0

Shift Manager | San Antonio, TX | Oct 10, 2018

Fairly easy but be wary of franchise locations

I worked for a family owned franchise for four years. The owner puts his family members in positions they have no business being in. The management is inept at best and toxic at worst. There is some upwards mobility when working for a franchise, but not as much as you would find in a corporate store. The owner is constantly adding more stores, so in my case there was a chance to become a GM if that interested me. After seeing the huge workload and terrible compensation my GM (his relative) received, I ran away from that opportunity. They could be downright cruel at times to employees and constantly trash talked them behind their backs. There was no sense of professionalism at all. That was my main gripe with the job, as the work itself is relatively easy. I was trained in all aspects of the job including front and backline. Sandwich making is honestly really easy if you can remember where ingredients are on the line and what order they go on sandwiches. There are build cards in case you forget, but the sandwiches are pretty easy to remember with practice. You'll be working with a slicer daily to make sandwiches as well as prep all the meats for the day. Working frontline is like any other fast food customer service position. You use a touch screen to input orders, help put orders together to send out, and provide the best customer service you can. It's one of the easiest jobs I've ever worked. Or it would have been if not for the terrible, callous management. Arby's ...more

Prosfree meals, flexible schedule

Consterrible management, nepotism

3.0

Assistant Manager | Covington, WA | Aug 8, 2018

Fast paced, fun depending on your immediate manager

Please keep in mind that I am writing this review 5 years after I worked for Arby's- things may have changed in that time, and there is always a difference between corporate and franchise stores. I primarily worked for corporate stores in my time with Arby's. Your experience is heavily dependent upon your manager. I experienced both sides, especially as an assistant manager. I loved it when I had a supportive and reasonable general manager, not so much when I worked with another who had not retained an assistant manager for more than a month. Arby's had a great, structured training program in its corporate locations- and all opportunities up to the top were available if you could perform as expected. Compensation with promotion is decent, however it is much harder to get an increase once you are locked into a particular salary. One driving factor for me personally in leaving the company after 8 years (in total) was this: I worked at the number one store, just approved as a Certified Training Unit, in my area. When I asked for a raise, I was asked why my husband (at the time, a stay at home dad with my 3 year old) didn't get a job. To be honest this response flustered me to the point that I didn't respond effectively as I know how to now. My spouse's working status has nothing to do with my performance and ability, which were overlooked. Both the General Manager and I, as the Assistant Manager, received the lowest level of compensation for our respective tiers. Other than this...more

ProsFun, fast paced

ConsHard to get raises at assistant manager level and above, tough on the body

1.0

Crew Member | Janesville, WI | Feb 9, 2020

Started out great, went downhill QUICKLY.

Alright so, I -was- employed a while ago, almost a full year. In many ways, this job was really fun.. at the start. The management was very friendly, and the crew even friendlier. I thought I had found a nice job, which I did. Then some things had ended up happening. One of the employees was pregnant. She had doctor's orders on what she could do (i.e unable to do most of the backline work). The management refused to follow the doctor's orders on her pregnancy. When they decided to leave the store because they were fed up with the way they were being treated, "what a b****" was what the management came up with. That's not cool. Of course, with any job you could swap shifts with someone if you cannot work those days. I had went to swap with someone wanting to improve their back-line skills, and the management refused saying "she's too f****** slow for that." How can one get better if you don't let them? Considering they had been back there ONE day. If the employees are sick (throwing up or strep throat or diarrhea, etc) they do not let you leave. In fact, I watched one employee get told to "deal with it and get back to work." Best watch out too if you gotta call out because you were in the hospital, because one of the newest managers likes to unplug the phones so you can't call in before your shift in the morning. Then when you can finally get a chance to call in, nothing but veiled threats laced with profanity. The crew is great but the management defin...more

4.0

Restaurant Manager | Martinsburg, WV | Jan 5, 2019

Great place to work

Arbys as a brand is a great place to work and i would love to work for a company store. My experience has always been with the franchisee and the independent franchisee policies dont always line up with the brand and can become confusing. Although Arby's does go through a lot of change especially in the menus it is a promising brand and in my opinion has a great future. The food is good, the brand policies are good and i dont mind enforcing them. dont really want to leave the brand just the employer. My typical day at work would be to come in and check the dashboard for any shortages and inventory counts. do banking before 10 am and make sure all checklists are completed and store is rushy ready. During the peak period my position would be in front of house interacting with the guests and solving any problems right then so the guest doesnt have to be inconvenienced later. I try to promote a happy enviornment by doing rallies and competitions with the other stores the team usually responds well to the competitions and try to be number one. During the slow times give breaks, do cleaning, management path etc. The hardest part of the job is not in the store itself but dealing with some of the company leadership. The most enjoyable part of the job is the people on both sides of the counter. I like to interact with the team especially the kids and have fun with them and also the guests. you can really make a guests day sometimes by just smiling and going out of your...more

Prosfree meals

Consbenefits aren't all that

4.0

General Manager | Rensselaer, IN | Dec 3, 2018

Poor management; minimal employee development

I worked as a full-time Asst. General Manager for the Arby's in Rensselaer, IN for a year while being a student at the college across the street of the store. The management of that location was extremely poor and barely involved other than for inspections/secret shops (that we had routinely failed) and expected the lower management and crew members to fix all the problems alone. No benefits for full-time employees other than free lunch for managers. No opportunities for advancement or employee development. No standard procedure or platform for training: just senior employees telling others "how they do it." Little regard for safety of employees or customers (i.e. broken driver thru window, broken back door, broken equipment, broken fire and burglary alarms for months/years). I thought I could personally help and turn things around at this location so I stayed for about a year but upper management refused to acknowledge any problems. I was only promoted to Asst. GM because I "worked hard" and was willing to work the most hours and do the GM's work with no raise or recognition besides an hourly pay of 8.25. I only got a (25 cent) raise when I put my two weeks notice in and was asked what it took to keep me there. I asked for alot more than a 25 cent raise but the francisee owner lied to me and illegally forged paperwork. Only come to this location to eat. This is what I have experienced but the turnover rate is extremely high and speaks for itself.

ProsFree Lunch for managers only

ConsLack of safety, no employee recognition, poor training

4.0

Customer Service Associate / Cashier | Chesterfield, VA | Dec 1, 2018

Pretty straight-forward.

A typical day at work was nothing out of the ordinary depending on which manager was on duty, you would have one that would be easy-going and be dependable as well as working just as hard as everyone else, and then you would have the sit in the office and only come out to follow you around every chance they got, meanwhile the owner of the establishment you would rarely see and when you did would pretend to work, go to the office, leave, and from my understanding of being there would just pass all of their duties the managers in which one would actually do and the other would just pass down the line to someone else. The things I learned here however could help me in day-to-day chores and actually helped me open up a lot more to people in general. Going forward the workplace was always steady and I got along with just about everyone I worked with other than the manager who would follow me around every second of the day I was there and they weren't in the office, which leads to the hardest part of the job, and really that's it, the line, the cleaning, running the register, none of it was an issue, it just works a lot better without someone on your shoulder the entire time. The most enjoyable part of the job would of course be the people, the customer service aspect of the job, even if we got busy, seeing people smile when you would come over to bring their food, or ask them how their day is going, it helped me a lot when it comes to talking to people even till this day.

ProsThe customers, Getting a break, Half off on food.

ConsHit or miss management.

1.0

Cashier | Cincinnati, OH | Mar 14, 2020

the good and the bad

Well, where do I begin.? When I stared at Arby's when I was 17 the job was easy and had a great work environment. Soon after moving locations and the management changed so did the atmosphere. They weren't understanding of hours or if you needed a day off and would scold you if you called off. Often they would call you off cause the restaurant would be dead and the labor would be too high. The management hired was terrible and they would often not be prepared to be a manager even after their training. Managers were often unhelpful and rude and sometimes sexually harass you. Often employees would come in drunk or high and smoke outside work or sell drugs from work. Managers would also come in high or smoke on shift and if they weren't smoking weed then they were smoking cigs outside while the employees did the work. There was a lot of drama and cliques there and often people would treat other employees like garbage cause of this. Managers also showed extreme favoritism towards certain employees that were their friends and would treat others terrible. Employees were often sexually harassed by other employees and when this was reported to higher-ups nothing was done and it would continue. I was there for almost 5 years and only got paid 10 an hour, and I was one of the only closers and one of the only people who knew how to do every position and even some of the manager duties. DO NOT WORK FOR THIS COMPANY.

Prosnothing

Conseverything

4.0

Shift Manager | Ocoee, FL | Feb 5, 2019

Familial store culture, but a severe disconnect with upper management.

Day to day work was expected for any restaurant environment, slow mornings and late nights, rushes at lunch and dinner, however more times than I can count, the store was understaffed or unprepared for the level of business that was even expected and "planned" for by management. Far too often, additional responsibilities were given to the already hard-working employees as they were trusted to complete them properly and in time, while slackers were left with their light load and often saw no punishment or correction so long as tasks were finished, no matter by whom. Internal communication to lower level management, like myself was horrendous. Multiple times I would come in to find different layouts or methods without any knowledge of these changes ever happening. On top of that, marketing has seen to it that customers have little to no idea how the menu works or what we even serve as it seems to be overhauled twice a year, getting more and more unintuitive with each iteration. Multiple employees haven't seen a raise or improvement in position in years as a result of favoritism or bias. Though that complaint may be limited to the store I worked at personally however.

ProsIntroductory training is handled well, flexible schedule, and employee discount of 50%.

ConsUnnecessarily stressful, business levels wax and wane, and infrequent opportunities for advencment.

1.0

Crew Member | New York State | Dec 21, 2018

Bad management bad hours (3-6) a week...worked there 6 months

Great place to work at but management is bad they give people who suck up, and just start, 30 hours a week and then give people who have been there for anywheres between 6 to 12 months only between 3-9 hours a week and treat you like garbage and then hire on like 6 or 7 managers giving them each 30+ hours when i started they told me i would start at 5 hours the first week 10 the second week and 15 the third week and said it would never get lower than that just that i couldnt work 40+ hours and i would be fine with even 15 hours a week but when you work only 3 hours a week thats a 30 dollar paycheck so whats the point its like they pick and choose who they want to work there and anyone else they give poor hours and poor attitude too like they want them to quit. It would be a nice job for teens in school but to make a living off of, youd probably make more in a week begging strangers for money than what they pay you in a week. I WOULD NOT RECCOMEND working here if your over 18 unless your planning on being a manager there. I even got a house thats like 60 feet from the arbys i work at and they still dont give me more hours i keep reminding them im available all hours any i can get and they still screw around or say ill get more hours and then i get ess hours, the only reason i even get a whole whoppin 3 hours is because they legally have to give you atleast that

ProsDiscount on food

ConsBad hours, bad management

3.0

Team Member | Leonardtown, MD | May 2, 2020

It's decent

PLEASE READ- This is a decent place to work, the hours are flexible and most of the managers help you out. However, it can really suck to work here sometimes. The business starts to get slow around Christmas time if your a team member and not a manager your hours are going to get severely cut. I went from having 20-25 hours to having 3-10 hours throughout December-February. Now let's talk about the main issue of the store and that's the managers. Sometimes some of them (mostly the females) can be very rude and lazy. One manager would occasionally cuss at me if I didn't do things correctly and sometimes when it gets busy instead of helping they just sit in that stupid manager chair and go on social media. They're always constantly going outside to there cars and either smoking or taking personal calls at least 5-6 times a shift. One time all three managers were standing in a circle outside for 30mins talking. Leaving me to do things I barely know how to do. They NEVER clean the bathrooms instead they just ask their workers to do it. And when it comes to food, they always tell us to pay for our food when they get free food. It's honestly disrespectful to eat a huge meal in front of your workers while some don't have any money to pay for food and are starving. Anyways sorry for the essay, all of this is the truth, and if you don't believe me? work there and write a review.

Questions And Answers about Arby's

If you were to leave Arby's, what would be the reason?

Asked Mar 16, 2017

I have to say honestly at the moment there is no reason I’d feel the need to get a new job. I make $10/hr which is great for fast food, I have a great manager, good coworkers, a warm and friendly environment. I absolutely love my job.

Answered Feb 14, 2020

Honestly i would leave because of how selfish everyone can be. There's no regard for anyone else and I've been carrying this place for a good minute now, there's no thanks and no acknowledgement of effort. There's especially no leniency scheduling wise for long time employees. The management simply doesn't listen to the needs or desires of the employees, yet they ask and ask and ask of us to provide more and more. I would leave to have some dignity and go to a job that I know will treat me like trash, but at least compensate me better for it. I swear I was told I was 'well paid' but if I'm being honest, if this is considered well paid for the absolute ridiculous amount of responsibility thrust upon you, I'd rather be underpaid and happy. I'm not even a manager yet most of the responsibilities fall on me as well as a few others due to poor management, lack of communication, and a direct refusal to hear the employees concerns. I would leave for literally any reason.

Answered Feb 14, 2020

How long does it take to get hired from start to finish at Arby's? What are the steps along the way?

Asked Jul 25, 2016

It took me about 3 weeks. I applied on a Friday night and got a call for an interview the following Monday. My interview was the next day and it took about a week and a half to 2 weeks for them to call me back and say I got the job. Keep in mind, had a referral from a friend.

Answered Jan 30, 2020

It took me an hour but that's because they were busy and the boss had to go help

Answered May 14, 2019

How are the working hours at Arby's?

Asked Feb 25, 2016

Terrible, if you’re a manager. Team members is a little bit better, but not a lot. The store I work at in like 6 people with a set schedule and that including the GM with is mess up

Answered Jun 17, 2019

Not very good

Answered May 14, 2019

What tips or advice would you give to someone interviewing at Arby's?

Asked Aug 3, 2016

Just be honest and name your strengths

Answered Mar 9, 2020

Dress well and smile

Answered Mar 6, 2020

How did you get your first interview at Arby's?

Asked Jun 16, 2016

I turned in an application and then less than 24 hours they called me back, then the next day i got called again for orientation

Answered Jul 31, 2019

My brother helped me get mine

Answered May 14, 2019