Army & Airforce Exchange Service

Working at Army & Airforce Exchange Service: Company Overview and Reviews

Army & Airforce Exchange Service
Army & Airforce Exchange Service
3.7
3044 reviews
Army & Airforce Exchange Service Ratings
3.7
Average rating of 3044 reviews on Indeed
3.6Work-Life Balance
3.4Pay & Benefits
3.4Job Security & Advancement
3.3Management
3.6Culture
Headquarters
Dallas, TX
Employees
10,000+
Revenue
$5B to $10B (USD)
Industry
Retail

Popular jobs at Army & Airforce Exchange Service

 Average SalarySalary Range
100 salaries reported
$11.49
per hour
$7.25-$18.15
69 salaries reported
$13.28
per hour
$7.25-$25.10
34 salaries reported
$13.92
per hour
$7.25-$21.75
32 salaries reported
$13.46
per hour
$7.25-$25.60
29 salaries reported
$11.12
per hour
$7.25-$16.95
Salary Satisfaction
42%
Of the employees are satisfied about their pay
Based on 2782 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Army & Airforce Exchange Service Reviews

Popular JobsCustomer Service RepresentativeSales AssociateRetail Sales AssociateCashierFood Service WorkerSenior Retail Sales AssociateSupervisorShift ManagerStockerWarehouse WorkerCustomer Service Associate / CashierLaborerManagerStore ManagerCashier/SalesFood Service AssociateForemanMaterial HandlerAssociateCrew MemberBaristaLoss Prevention OfficerSales RepresentativeForklift OperatorCookCustodianForeman/SupervisorSenior Material HandlerCashier/StockerVisual MerchandiserLoss Prevention ManagerWarehouse LeadInventory AssociateGeneral ManagerOffice AssistantAccounting TechnicianArea ManagerCustomer Service SupervisorHuman Resources AssistantLogistics AssistantTeam MemberWarehouse AssociateAssistant Store ManagerOperations AssociateSecurity OfficerStocking AssociateAssistant ManagerFood Court ManagerLead CashierReceiverAccounting ClerkAdministrative AssistantCustomer SpecialistFood ManagerSandwich MakerShipping and Receiving ClerkFacilities ManagerOperations ManagerAccounting AssistantComputer TechnicianDepartment ManagerElectronics AssociateFormanInventory Control SpecialistJanitorRestaurant ManagerSales ManagerShift LeaderAssistantBusiness AnalystCashier SupervisorCheckout ManagerComputer OperatorFinancial AnalystOrder AdministratorReplenishment AssociateSales AssistantSenior Accounting ClerkAnalystClerkCustomer Service ManagerE-commerce SpecialistHuman Resources ManagerMerchandiserOperations AssistantOrder PickerPricing CoordinatorRetail ManagerSales ClerkStore ClerkTechnicianArea SupervisorCage CashierCashier/ClerkContract SpecialistCourierCrew LeaderCustomer AssistantCustomer Service Team LeadDevelopmental Service WorkerFast Food AttendantFood Preparation WorkerHuman Resources SpecialistJewelry AssociateLogistics AssociateMaintenance PersonMotor Transport OperatorPrep CookRetail Customer Service RepresentativeSalespersonSenior AssociateServerService AssistantWarehouse ManagerAccounting SupervisorAccounts Payable ClerkArmyAssociate ManagerBaggerBarberBranch ManagerCustomer Service TechnicianCustomer Service/Sales RepresentativeDelivery DriverDepartment SupervisorGas Station AttendantIT Security SpecialistLearning and Development FacilitatorLogistics SpecialistOperatorProgram ManagerReceiving ClerkRetail SupervisorSenior Office AssociateStocker/ReceiverStockroom ManagerTeam LeaderTellerWarehouse SupervisorAccount ManagerAccountantAssistant General ManagerAssistant SupervisorAutomotive TechnicianBakerBuyerCafeteria WorkerContracting OfficerCustomer RepresentativeData Entry ClerkData SpecialistDetectiveEquipment OperatorExplosive Ordinance Disposal SpecialistFleet ManagerLead AssociateLead SupervisorLoader/UnloaderLogistics ClerkMachine OperatorMaintenance MechanicManagement TraineeMarketing CoordinatorMechanic HelperMerchandising AssistantOperations SupervisorPhone OperatorProcurement AssistantProduction LeadProject ManagerPurchaserReceiving ManagerRegional ManagerSafety OfficerSecretarySenior AccountantSenior Associate EngineerSenior Business AnalystSenior Claims ExaminerSenior Customer Service RepresentativeSenior Sales RepresentativeService ManagerShipperSoldierTechnical Support SpecialistTruck Driver5 years dedicated. AAFES EmployeeASSOC.STORE WORKERAafes store roverAccount ClerkAccount RepresentativeAccounting ManagerAccounting SpecialistAccounts Receivable ClerkAccounts Receivable ManagerActivity AssistantActivity ManagerAddetto/a alla gestione clientiAdministrativeAdministrative OfficerAdministrative TechnicianAdministratorAfesAgentAgile CoachAndrews Home TraditionsArbys workerArmy Air Force ExchangeArmy&Air Force ExchangeAssistant BuyerAssistant ForemanAssistant OperatorAssociate AgentAssociate BuyerAssociate Project ManagerAttendantAudit ManagerBXBakery AssistantBarber shopBase exchangeBusiness AssistantBusiness Development ManagerBusiness ManagerBusiness Systems AnalystBürokaufmann (m/w/d)C.S.RCall Center RepresentativeCare SpecialistCash AssistantCash ManagerCashier/ReceptionistCashiesCentral Check outCentral Checkout LeadCentral checkoutCharleysChild and Youth Program AssistantCivil ServantClaims ManagerClerical AssistantCollection AgentCommunication TechnicianComputer AssistantConsultantContractorCook/DishwasherCopywriterCredit ConsultantCrew ForemanCustomer AdvocateCustomer Care AssistantCustomer Care SpecialistData ProcessorData TranscriberDatabase AdministratorDeputy DirectorDesignerDevelopment AssistantDigital DesignerDirector of MarketingDirettore punto venditaDispatcherDistribution ClerkDocument Control ClerkDriverEX SEC EX SAF (LP)EditorElectronics ManagerExchangeExchange EngineerExecutive Assistant to Vice PresidentExpress Convience StoreFOOD SERVICE WORKERFacilities AssistantFacilities AssociateFacilities TechnicianFacility SupervisorField SupervisorFinancial Analyst IIFinancial Management SpecialistFloor AdviserFood Court EmployeeFoodcourt FormenForemenFront End ManagerGeneral AssistantGeneral EngineerGeneral MaintenanceGeneral MechanicGeschäftsführer (m/w/d)Government ContractorGreeterHelp Desk AnalystHigh School TeacherHospitality ManagerHousing ManagerHuman Resources GeneralistICAIT AssistantIT ManagerIT Project ManagerIT TechnicianIndustrial EngineerIndustrial MechanicInfantrymanInformation Technology InternInspectorInstructional DesignerIntake SpecialistIntermittent WorkerInternIntern ManagerInventory SpecialistInvestment AnalystJanitoranKassierer (m/w/d)Kitchen Equipment Service TechnicianKitchen Team MemberL&I Workers' Compensation AdjudicatorLabelerLaborer/HelperLagermitarbeiter (m/w/d)LarborerLead CustodianLine CookLine SupervisorLoader OperatorLogistics ManagerLogistics TechnicianMH1Maintenance EngineerMakeup ArtistManager On DutyMany TitlesMarket ManagerMarketing ManagerMarketing Project ManagerMechanicMedical TechnologistMerchandise ManagerMngmt/all.3x Afees/2nd job.(inj heal/active duty)Occupational Health NurseOffice AdministratorOffice ClerkOffice SecretaryOffice WorkerOperation AssociateOperational ManagerOperational SquadOperations ClerkOperations assistantOptical AssistantOrder ProcessorOutlet ManagerOver seasOverheadOverhead/Dish&DineOwnerPackage HandlerPart-time Military EmployeePayroll AssistantPayroll ManagerPersonnel ClerkPharmacy TechnicianPizzero/aPlan ManagerPost Exchange / ShoppetteProcurement ManagerProcurementUnsatisfactory compensationProduct OwnerProduction WorkerProgram AnalystProgram SpecialistProgrammerProgrammer AnalystProject AdministratorProjectionistPromotional ManagerPromotions AssistantPromotions CoordinatorPromotions InternPullerQuality Assurance AnalystQuality Control InspectorRadiologistReceptionistReceptionist/SecretaryRecreation AidRecruiting AssistantRefrigeration TechnicianRegular Part TimeRepresentative Of Acosta CompanyRetail Assistant ManagerRetired Thank God!!!ReviewerRoom AttendantRoving workerSUBWAYSafety SupervisorSafety TechnicianSales CoordinatorSales LeaderSales Operations ManagerSeasonal AssociateSecurity GuardSenior Account ExecutiveSenior Accounts AssistantSenior BuyerSenior Contract SpecialistSenior Customer Service TechnicianSenior Data AnalystSenior Department SecretarySenior Financial AnalystSenior Graphic DesignerSenior Office AssistantSenior Sales ManagerSenior TechnicianService AdvisorService TechnicianShift WorkerShip from storeShop EmployeeSocial Media SpecialistSoftine LeadSolo DriverSpecial Projects ManagerSpecialistSporting Goods AssociateStation ManagerStock SupervisorStockroom LeaderSupervisor AssistantSupport AnalystSwitchboard OperatorSystems AdministratorSystems AnalystTOMERSERVICE REP - MTaco BellTeam TrainerTelemarketerTemporary HireThe Recycling CenterTherapistTool Room ManagerTrailer MechanicTrainerTransportation OfficerTrooperUS ArmyUnit ManagerVan DriverVendedorVice President of OperationsVisual DesignerVisual ManagerWARDEN, AAFES PX/BX CAMP TAJIWARE HOUSE WORKERWHSE WorkerWare house workerWareWarehouse WorkerWarehouse Assistant ManagerWarehouse/DriverZoning Specialistaafesaafes salesman in bagdhatatccoeasy going and friendly.empolyeeformenintermittentrecyclerrepresentativesalesmanshift maagersupevisortemp angency建築製図販売スタッフ
All LocationsAberdeen, MDAberdeen Proving Ground, MDAbilene, TXAirway Heights, WAAlamogordo, NMAlbuquerque, NMAlexandria, VAAltus, OKAltus AFB, OKAnchorage, AKAndrews AFB, MDArlington, TXArlington, VAAtlanta, GAAugusta, GAAurora, COAustin, TXBaden, PABaltimore, MDBamberg, SCBarksdale AFB, LABarrigada, GUBarstow, CABayamón, PRBeale AFB, CABedford, MABelgium, WIBiloxi, MSBliss, IDBoise, IDBolling AFB, DCBossier City, LABowling Green, VABox Elder, SDBrandon, FLBrooklyn, NYBuckley AFB, COCamp, ARCamp Springs, MDCannon AFB, NMCarlisle, PACharleston, SCCharleston AFB, SCCharlotte, NCCharlottesville, VACheyenne, WYChicopee, MAClarksville, TNClay, ALClearfield, UTCleveland, OHClinton, MDClovis, NMCocoa Beach, FLColorado Springs, COColumbia, SCColumbus, GAColumbus, MSColumbus, OHColumbus AFB, MSDaleville, ALDallas, TXDallas-Fort Worth, TXDavis-Monthan AFB, AZDayton, OHDel City, OKDover, DEDover AFB, DEDublin, CADugway, UTDuncanville, TXDuPont, WADyess AFB, TXEastover, SCEdgewood, MDEdinburgh, INEdwards, CAEdwards AFB, CAEglin AFB, FLEglin Village, FLEielson AFB, AKEllsworth AFB, SDElmendorf, TXElmendorf AFB, AKEl Paso, TXEl Segundo, CAEngland, ARFairbanks, AKFairborn, OHFairchild AFB, WAFairfax, VAFairfield, CAFayetteville, NCF E Warren AFB, WYForce, PAForest Park, GAFort Belvoir, VAFort Benning, GAFort Bliss, TXFort Bragg, NCFort Buchanan, PRFort Campbell, KYFort Campbell North, KYFort Carson, COFort Dix, NJFort Drum, NYFort Greely, AKFort Hood, TXFort Huachuca, AZFort Indiantown Gap, PAFort Irwin, CAFort Knox, KYFort Lee, NJFort Lee, VAFort Leonard Wood, MOFort Lewis, WAFort Meade, MDFort Myers, FLFort Polk, LAFort Polk South, LAFort Richardson, AKFort Riley-Camp Whiteside, KSFort Riley North, KSFort Rucker, ALFort Sill, OKFort Stewart, GAFort Walton Beach, FLFort Worth, TXFrederick, MDFrench Camp, CAFt. Worth Naval Air Station Joint Reserve Base, TXGlendale, AZGoldsboro, NCGoodfellow AFB, TXGoodyear, AZGordon, GAGrand Forks, NDGrand Forks AFB, NDGreat Falls, MTGrissom AFB, INGuaynabo, PRHampton, VAHanscom AFB, MAHattiesburg, MSHeidelberg, TXHewitt, TXHickam AFB, HIHill AFB, UTHinesville, GAHolloman AFB, NMHomestead, FLHonolulu, HIHouston, TXHumphreys, MOHunter AAF, GAHuntsville, ALIndianapolis, INIrving, TXItaly, TXJackson, SCJacksonville, ARJacksonville, FLJoint Base Lewis McChord, WAKansas City, MOKeesler AFB, MSKelley, IAKilleen, TXKirtland, NMKirtland AFB, NMKlamath Falls, ORLackland AFB, TXLakewood, WALangley AFB, VALas Vegas, NVLathrop, CALawton, OKLeavenworth, KSLeesville, LALester, WVLewis, KSLiberty, MOLittle Falls, MNLittle Rock, ARLittle Rock AFB, ARLompoc, CALos Angeles, CALos Angeles AFB, CALuke AFB, AZMacdill AFB, FLMadison, WIMalmstrom AFB, MTMarietta, GAMarysville, CAMaxwell AFB, ALMcClellan AFB, CAMcConnell AFB, KSMcCord, OKMcGuire AFB, NJMidwest City, OKMinot, NDMinot AFB, NDMontgomery, ALMoody AFB, GAMountain Home, IDMountain Home AFB, IDNellis, WVNellis AFB, NVNew Cumberland Army Depot, PANew Orleans, LANewport News, VANew York, NYNorfolk, VANorth Highlands, CANorth Kingstown, RINorth Las Vegas, NVNorth Pole, AKOahu Island, HIOakdale, PAOakland, CAOdenton, MDOffutt AFB, NEOklahoma City, OKOmaha, NEOrd, NEPacific, MOPanama City, FLParkway, MOPatrick Afb, FLPetersburg, VAPeterson AFB, CORaeford, NCRandolph, TXRandolph AFB, TXRed Cloud, NERedstone Arsenal, ALRemoteRichardson, TXRobins AFB, GARose, OKSacramento, CASalem, ALSan Angelo, TXSan Antonio, TXSan Luis Obispo, CASan Miguel, CASavannah, GASchofield Barracks, HIScott AFB, ILSeaside, CASeattle, WASeymour-Johnson AFB, NCShaw AFB, SCShelby, MSShelby, NCSheppard AFB, TXShiloh, ILShreveport, LASierra Vista, AZSpring Lake, NCStuttgart, ARSuffolk, VASumter, SCTacoma, WATampa, FLTemple, TXTexarkana, TXTinker AFB, OKToledo, OHTracy, CATravis AFB, CATucson, AZTulsa, OKTyndall AFB, FLUniversal City, TXValdosta, GAVandenberg AFB, CAWaco, TXWahiawā, HIWainwright, AKWarner Robins, GAWashington, DCWatertown, NYWestover AFB, MAWest Point, NYWhiteman AFB, MOWichita, KSWichita Falls, TXWoodway, TXWright-Patterson AFB, OHWrightstown, NJYakima, WAYigo, GUYorktown, VAAbu DhabiJalālābādKabulKandahārChièvresAracaju, SECourt, BEKloten / Kaserne, ZHAnsbachBabenhausenBad AiblingBambergBaumholderBerlinBitburgBöblingenDexheimGeilenkirchenGermersheimGießenGrafenwöhrGrünstadtHahnHanau am MainHeidelbergHohenfelsKaiserslauternLandstuhlMannheimNeu-UlmRamstein-MiesenbachSchweinfurtSpangdahlemStuttgartUlmVilseckWiesbadenWürzburgFeltwellHarrogateLakenheathMildenhallOverKolkata, West BengalBaghdadAviano, Friuli-Venezia GiuliaForlì, Emilia-RomagnaVicenza, VenetoCampeche, Camp.SchinnenPanamá, Provincia de PanamáDohaJeddahAdanaSide

Overall Reviews at Army & Airforce Exchange Service

4.0
Sales Representative | Newport News, VA | Mar 11, 2019
Productive Business with great hard workers
A typical work day for me would be operating a turret lift transporting goods from one area to the next in a safe and timely manner, dropping as many tickets as required for that day. Also being able to scan and input data in sytems, also being able to pick up 1-45 lbs because we may also have to pick items off of pallet. The hardest part was probably the picking portion of the job because they're were some pretty heavy things.The culture was cool very hard workers. The most enjoyable part would be finishing all my tickets knowing I accomplished my job for that day.
3.0
Sales Representative | McGuire AFB, NJ | Feb 28, 2016
hardest part of the job
the thing you do at the job is most likely you would do here but here when someone does some things wrong they don't own up to their mistakes and no managers do their jobs efficiently
5.0
Promotional Manager | Temple, TX | Sep 11, 2014
great work place
great work place great benifits very friendly enviroment management is great
5.0
Warehouse Assistant Manager | Fort Lee, VA | Feb 29, 2016
Productive and a positive cultural experience.
Starting the day with an uplifting morning meeting. Then busy with vendors kept me on my toes. I learned it's good to take as many free courses available without interference with day to day tasks. Management styles vary and one learns a lot to take with to any job. Co-workers vary in culture and it's a wonderful experience. The most enjoyable part of the job was learning from the operations of a store and how everything comes together; From warehouse to the front line associates to customer relations. As well as running an operation and taking care of the customers.
ProsAwards ceremonies, associate gatherings/parties, free classes and training.
ConsAnnual inventory conducted by all associates.
5.0
Accounting Technician | Dallas, TX | Jun 19, 2015
Served the best customers in the world, the US Military
Ensured invoices processed, collection of monies due AAFES, balanced accounts, reviewed payment errors, researched and posted payments to vendors. Direct contact with vendor accounts. Knowledge of every department within company from Catalog sales to overseas accounting and warehouse and shipping/freight.
ProsSatisfaction in knowing our service members were takent care of. Patriotic and caring.
ConsManagement hired into wrong postions who brought morale down. Eliminating staff, new systems which did not work and caused anger with vendor accounts
5.0
Inventory Associate | Fort Bragg, NC | Mar 15, 2012
Great place to work
I liked this place. There was room for growth for those without college. This is a great environment to learn and grow. Nice people nice environment.
Prosgreat job, easy
Consmanagement and employee gossip
3.0
Shift Manager | Fort Huachuca, AZ | Jan 29, 2019
Work day
it can be hard , and it can be good , when you work with people who made it worth while with training , and understanding and caring about their staff
Prosfriendship
Consnot enough training for the jobs
5.0
Customer Service Representative | Columbus AFB, MS | Jan 6, 2018
fast pace and safe environment
The typical day to day operations is fast pace and very fluid. There is always opportunities to learn something new everyday, especially from the customers you interact with on a daily basis. The management staff is very helpful in resolving issues and providing a flexible or alternate work schedule that will accommodate your needs. The workplace is a diverse culture, which makes it enjoyable to work and learn new things from many different perspectives. The most enjoyable part of the job is working with customers and ensuring they find and get what they need.
ProsSafe work environment
ConsNo full time positions
4.0
Inventory Associate | Fort Campbell, KY | Dec 27, 2017
Learned a lot
This is a great place for military families to work and learn new skills. Enjoyed most of my time and the people that I worked directly with. This is not something that I want to continue with but will miss all the people that I work with.
5.0
Senior Retail Sales Associate | Fort Benning, GA | Oct 15, 2017
Love to work for AAFES.
The days are good. I always have learned to be courteous. Management is great, the workplace culture is very diverse. Standing on my feet all day. My fellow employees.
1.0
Computer Operator | 沖縄県 | Apr 26, 2015
Workplace
The workplace was boring and long. I didn't enjoy working at this job. I dreaded going to work there and I wouldn't want to work there again.
5.0
Delivery Driver | Grünstadt | May 28, 2015
A company to start with
I have worked with Aafes for a combined total of a year and a half, I first started as a warehouse worker/stocker working one of the crappier morning shifts and it was not too bad, then eventually worked at a shoppette and that wasn't too bad. overall I would say this company is a good company to start off with and get a bit of general experience in retail and other areas.
2.0
Stocker | Baumholder | Sep 22, 2020
Good starting point and fresh out of the Army
The work you do is not worth the pay and the is minimum.
ProsThe break can come in handed.
ConsThe time you may have to work is not flexible .
5.0
Customer Service Associate / Cashier | Jeddah | Jun 16, 2017
Totally fantastic place to work.
On a typical day start with my part time job for the American Embassy, walk to the store, make sure everything was clean and ready for our customer's, stock shelves, ordered . items, train any new associates we might have. I learned how to be a good manager. The work place was fantastic with people from so many different countries. The hardest part of working there, was fighting with custom's of that country, in order to help customer's coming into store. The best part was working with the troops and their families, in getting them everything that they needed or wanted.
Prosthe people, from so many different countries.
Consworking with some of the locals.
3.0
Senior Customer Service Representative | Kuwait | May 20, 2017
Job is hard under agency
Working at the US base camps in Kuwait is fun and a peculiar experience, salaries and benefits is not good since it was under an agency which siphon most of the income we supposed to received.
ProsNice management at the Camp
Conslow salaries from agency
5.0
Customer Service Representative | Stuttgart | Mar 5, 2017
Amazing Employer
This is a great company with fantastic benefits. They really care about the employees as individuals and offer a comprehensive benefits package.

Questions And Answers about Army & Airforce Exchange Service

How long does it take to get hired from start to finish at Army & Airforce Exchange Service? What are the steps along the way?
Asked Jun 10, 2016
I got hired the same day of my interview. When I started working, I knew I didn't want to be there because one employee just constantly complained about me. Everyday that I work, she complains nonstop
Answered Jan 4, 2021
Job closed April 10. Got msg that application forwarded for consideration April 22. Still waiting to hear anything as of May 11. Might be time to call it a day.
Answered May 11, 2019
Why did you leave your job at AAFES?
Asked Mar 20, 2017
Management here is AWFUL. They overwork people and treat them like workers that can work 7 days a week, overtime here is the norm and when you think you want to stay at one position they force you to work MULTIPLE.
Answered Apr 12, 2021
I recently got a promotion to supervisor in the department I wanted and was extremely knowledgeable in, only for them to promptly switch me somewhere I knew nothing about and had no desire to learn. This decision was also made without my knowledge without me being involved in the process whatsoever, so I asked to either be demoted and put back or I would resign. Once I was put back the management decided to treat me differently and poorly, so I decided to resign anyway. They also moved one of my associates from her department as well when nothing in her job description said that they could do such a thing, also without discussing it with her first. Management will treat you poorly and don't care in the end. Ft. Hood, TX.
Answered Nov 8, 2020
What would you suggest Army & Airforce Exchange Service management do to prevent others from leaving?
Asked Mar 20, 2017
Micromanaging does nothing but belittle people, especially folks that have been doing the job for 10 to 30 years. If your hire supervisors , let them do their jobs.
Answered Feb 5, 2021
Don't bring your kids to work to actually work, treat others with respect, better communication, don't yell at employees and don't yell at employees in front of Soldiers. Don't override hours worked of employees
Answered Dec 24, 2018
How are the working hours at Army & Airforce Exchange Service?
Asked Jun 28, 2016
Working hours are very flexible.
Answered Apr 6, 2019
If a person is not in high school they will be expected to work 8 hour days.
Answered Dec 3, 2018
If you were in charge, what would you do to make Army & Airforce Exchange Service a better place to work?
Asked Oct 11, 2016
Get rid of certain managers so that the favoritism stops.
Answered Dec 4, 2020
Insure all those who apply understand and respect our service members.
Answered Nov 11, 2020