Awful corp mgmt. Low paying. Long hours. Usually no teamwork among personnel
Very challenging work load. Not enough staff hired or budgeted for as required by duties daily. Some managers are overworked while others are doing personal tasks because they don't have enough to do. This is very frustrating for mgrs who work 60 hours or more per week and other who are working on personal stuff blatantly while at work. Makes for poor relationships among managers. It's a 24/7 commitment for many of the managers. About 150% turnover in personnel prior to covid, probably much worse now. No continuity among staff. Some mgr positions were left open for weeks, someone new was hired and quit within weeks due to the environment, pay, hours, and work conditions. One position in less than a year had over 4 different people hired for one spot and no one stayed. They left to accept better positions, paid far more, more pleasant culture, better job, more appreciation for the work they did, nice people to work with, etc. Very sad. Bad attitudes by many employees either due to them not wanting to work and not caring about their job and the residents, or due to management not treating the few excellent employees well for their hard work and not paying them enough for what is required in their jobs. Management personnel don't work together as a team and many do the minimum they can do in their job. Corporate management comes in and each has a different idea of how things should run and the local mgrs are berated and ridiculed even when they give 110% all of the time a
I’m ashamed that I work for this company and hope soon to not to.
The building in Annapolis is beautiful from the outside but inside it’s falling a part. It’s overrun with mice and bugs. It’s filled with black mold. The ceiling leaks which causes constant problems all over the building. Several ceilings have collapsed into resident rooms. Currently black mold is so bad they had to move all of the residents off the ground level. There are open holes in the ceiling all over the building. I honestly think it’s a toxic environment not fit for people to live in with the spores etc...
The worst part is that management only cares about filling rooms. It is supposed to be an assisted living facility. They allow people in there who have dementia to such a degree that it’s like working in a asylum. Residents come out in the hall with no clothes on. Others walk the halls non stop asking the same questions, one resident can hardly see or hear but keeps trying to go down a staircase constantly. How she hasn’t fallen is beyond me. She doesn’t know what year it is much less that it’s dangerous. A resident just tried to attack staff with a hammer a couple of weeks ago. He has since been removed. We have people that can’t eat by themselves- but they have been brought into an assisted living facility where there is no care that they require. Residents are filthy. They smell. It’s disgusting. As adults they can refuse to bathe. They are so mentally challenged that they don’t realiz
I started working 20 hours my first two weeks. I then got up to 30-40+ after training and covering for multiple people. I worked three double shifts in the short amount of time I was there. I then, get my hours cut to 9 hours a week, due to, too many people being hired. I had no choice but to leave. It was costing me money, to make money. That's not part time, that's a waste of time.
Then months later (current date), I see a position open for a receptionist. I applied, and three days later, I called to follow up on my resume. Then I speak with someone who wants me to come in for an interview (knowing that I use to work there), and said she would call me in the morning for details. Two weeks now, and trying to reach her is impossible. After leaving multiple messages, no call back. I believe I am actually being ignored. You don't treat people like that. Job to do or not, you expect respect. If they are not respecting potential empoylees, do you think they are respecting the residents? If you don't want me, a simple, " thanks but the position have been filled", or "I will get back to you ASAP", would be good right? I guess not.
While I was working for Atria, there were alot more CONs than PROs. A few residents that were there, had a hard time holding their bowels. They were left there in the dinning area. One resident in particular, would not shower, and smelt really really bad. But residents and employees were there to suffer and expect to do their jobs while other
ConsYou get one break your entire shift, unsanitary environment, lack of job duties and communication.
Satrted off okay then turned into a living nightmare.
Big challenges when I started at Atria. I was working for another company and was pursued by Atria after another co-worker was hired as Director . Promised training but then cancelled and nurse sent to help me for 2 weeks but no or very little training done due to extinguishing daily issues. One week training in Kentucky done after 2 months at company. I was working 10-14 hour days. I was coming in at 1am on a few occasions to check on allegations of neglect and sleeping on the job by staff from staff. Long term care staff were running the building and not happy with changes for the betterment of staff and residents. Care staff were upset over co-workers being fired for sleeping on the job, no uniforms and direct negligence of residents. I had in-direct threats of car vandal which actually happened. Care staff called corporate for a meeting to fire me. An ad for my job was posted online 1 month prior to me being asked to leave. I confronted the corporate nurse and ED and I was told that it was a misprint. Over the past year I have applied for more jobs than I care to mention where my resume, my credentials and my reputation have gotten me a first interview but when Atria was called for reference check and the prospective employer was told that I was mean to the staff and they did not like me. This is not legal. Subsequently, I have been black balled from the senior living job arena. The day I left, a meeting was scheduled with my staff and upon my
ProsClose to home, beautiful building and amenities for residents, support from corporate to make needed changes in care department.
ConsGuaranteeded training does not happen or to late, no work ethics or loyalty to Directors or new employees, Co-directors very unprofessional and petty.
I use to love working for Atria. Now the boys in KY seem to spend their time devising how many different forms they can make us report the exact same information on over and over and over again. Our days in operations are constantly demanding and one needs to rise to a constant barrage of unplanned occurrences. These guys seem to think it's ok to add unnecessary chores to our already impossible day. I do my job well and have actively started to job hunt because just when I calm down after receiving yet one more new instruction/policy from corporate another email arrives asking for more. For God's sake just get out of my way and let me do my job. Or is raising occupancy, increasing satisfaction scores, and surpassing budget expectations not enough? We spend so much time figuring out what they want us to say on sales/action plans instead of just selling and managing. Our property has extremely and consistently high occupancy but instead of being happy about it, we have to sit on one phone call after another listening to others tell us how we are suppose to do our jobs. Hey is it possible that we might know what we are doing? Maybe you could learn something from your people in the field if you listened once in awhile instead of always talking at us. Fine tuning sales plans that we never even use to be successful just so corporate can feel like they are in the loop is a waste of time. Starting to feel like they are attempting to make our operations like McDonald's, unf
I loved working for Atria at first. Even with the abrupt change that 2020 brought us. But that's also aboht the time I started noticing off stuff. At the beginning they offered us a very nice differential due to all the extra work we did with skeleton crews. They brought is agency to help. Things went well. But that all stopped about 6 weeks into it. I know on the care side management foughy for us but corporate answered with paper towels and crackers.
Overall staff if friendly. But they're fake. The relationship between some of the staff and management outside of work gives some staff members a sense of superiority. It isn't uncommon to hear a supervisor state their personal opinion about someone and use their position to threaten their subordinates. But you don't feel comfortable telling their supervisor that because you already know they get special treatment as it is.
Raises are few are far between. If you work here don't give them your best. You'll be evaluated as a mediocre employee despite experience, receiving awards, continuing your education, and multiple family/resident compliments to management about your care. They'll look for any reason to make sure you don't get that measly quarter.
You won't be given full information and if you notice something off about a resident you'll be brushed off. Then suddenly it's an emergency and oh my who could have seen that coming.
If you like being unappreciated and being told what your supervisors personal feelings and thou
ProsPre-pandemic it was an easy workload, the residents are amazing
Residents constantly complain about food. I want to give them great, really nice, presentable food but I can only spend $6 per person per day when their paying sometimes as much as $10,000 per month. Not to mention the fact that corporate constantly berates me for using too many labor hours. Well I can't make quality food with one person cooking for 240 people on their own 6 days a week! So I jump in myself. Then i get yelled at again for not keeping up on logs, checklists, paperwork to double check existing paperwork (literally that redundant) but i literally can't be the Director and the chef! Then i lost a cook because they were overwhelmed but i wasn't allowed to fill the position because of labor hours.
This company only cares about profit. They only care if it's going to hurt the bottom line. God forbid they get hit with a lawsuit! Regional support is a mess. No one is on the same page. A lot of the directors are new to the company and although the property was acquired years ago, they only now want to convert everything to Atria. This place is such a disappointment. I wanted to help people. I wanted this to be rewarding. Instead it's the most stressful job of my career. No thank you's, no good job's, just...better come in at budget or else! You wouldn't believe all of the unethical things I've seen here but there's no one to complain to. This is the true culture of this company. Maybe its different at other communities, maybe it's better in other regions, but I do
There are too many horrible things to list about this organization.
The main complaint is that there is such high turn over because they treat workers horribly. They will make sure to fire anyone that is actually useful and good at their job but also mess with the status quo. Then, they try to pile on anything and everything on the few workers that they have that are good but don't try to mess with the status quo of the environment in the work place. The worst part is that the workers that aren't that great, pretty much get away with whatever they want, simply because they're supposedly 'good' at their job.
It's sad because some of the residents I genuinely loved there. However, couldn't stand how much they refused to try and hire more people, and instead pile on work loads onto people who are sick and need a day or two off to recover.
I will admit I learned a lot because of how much they put you through, but it can take a toll on a person, and that's not even the end of it.
Another complaint is that they basically don't want to keep their promise about giving a bonus if you refer someone. This was the main reason why I left.
TL;DR - Don't be fooled by this place. If you get hired the same day of the interview, it's because the place is bad and they want to do nothing more than put you through the ringer by placing every task on you as much as possible. Instead of doing the thing they should be doing - you know, getting enough people to have the workplace f
I used to be happy about going to work because I really felt like the Atria mission actually meant something. The longer I worked there the more I realized that atria actually does NOT care about their employees or their residents. They care about their money and their upper management. I know very few of the front line staff that don’t have to work two and theee jobs to support themselves because Atria doesn’t want to pay a reasonable wage to the employees that actually care about the residents. They rather give it to the department heads who do very little in the actual running of the community or upper management. Bet not one single department head or upper management has to work more than one job. This company is extremely top heavy and corporate greed is alive and well at Atria . You do get a yearly raise which usually ranges from .15-25 cents, not even enough to cover the increase in the cost of living. RIDICULOUS. They have employee surveys asking our opinions but even when you voice concerns they don’t do anything about them. And the unethical stuff that goes on there in the attempts to satisfy Atrias unrealistic and unnecessary rules and policies would make anyone question whether they should live there much less work there. Department head turnover is ridiculous because of all this unnecessary paperwork and rules. I really wish that Atria cared about its staff and residents as much as they cared about lining their pockets with money. And the free meals are a joke u
Like my co-workers but management needs to be more organized
As a resident services assistant, my typical day at work consists of assisting seniors with Alzheimer's and Dementia with activities of daily living. For example, I will help them throughout the duration of my shift with bathing, eating, dressing, toileting, grooming, etc. I really love working with my co-workers. Teamwork is key in my department! Recently, though, there have been too many changes being implemented at once. The hardest part is being told different things by different managers on duty. Our residents' comfort and health are our main priority, and I understand that the changes the managers are enforcing are for our residents. But the managers do not seem to care or really understand that another caregiver is needed on the floor. There is too much work to be done in too little time. If we do things the way the managers want them done and end up not finishing everything in time to clock out before overtime hits, we get written up. If we do things the way we need to in order to clock out in time, we also get in trouble. It is a no-win situation and because of this confusion, a lot of times, several employees must work through their break and even come finish their work after clocking out. We understand that should not be done, but it is the only way we can finish all of our tasks without going into overtime-- which they are really adamant about. They seem to care more about staying under budget rather than hiring a much needed extra caregiver.
Consoverworked, little pay, evasion of providing benefits for those working full-time hours
Questions And Answers about Atria Senior Living
How often do you get a raise at Atria Senior Living?
Asked Oct 21, 2020
Yearly, very low percentage.
Answered Feb 1, 2023
Answered Jan 20, 2023
What is the promotion process like at Atria Senior Living?
Asked Mar 8, 2022
Answered Jan 22, 2023
Answered Jan 5, 2023
What is the best part of working at Atria Senior Living?
Asked Nov 26, 2019
Answered Jun 28, 2022
The people that I work with are awesome
Answered Jun 25, 2022
What is a typical day like for you at Atria Senior Living?
Asked Apr 1, 2020
Answered Jan 19, 2023
Work work work, if your on salary a normal day is 11 to 16 hour days