Working at AutoZone: Company Overview and Reviews

AutoZone
AutoZone
3.5
11112 reviews
AutoZone Ratings
3.5
Average rating of 11112 reviews on Indeed
3.3Work-Life Balance
3.0Pay & Benefits
3.1Job Security & Advancement
3.2Management
3.4Culture
Headquarters
Memphis Tennessee, United States
Employees
10,000+
Revenue
$5B to $10B (USD)
Industry
Auto

Popular jobs at AutoZone

 Average SalarySalary Range
Parts Manager
99 salaries reported
$12.61
per hour
$7.25-$18.95
Retail Sales Associate
273 salaries reported
$11.27
per hour
$7.25-$19.85
Shift Manager
245 salaries reported
$13.25
per hour
$7.25-$21.15
Customer Service Representative
51 salaries reported
$10.86
per hour
$7.25-$17.80
Delivery Driver
146 salaries reported
$11.88
per hour
$7.25-$21.00
Salary Satisfaction
32%
Of the employees are satisfied about their pay
Based on 14865 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

AutoZone Reviews

Popular JobsParts ManagerCustomer Service RepresentativeSales AssociateCommercial DriverStore ManagerSales ManagerSales RepresentativeCommercial Sales ExecutiveDriverManagerAssistant Store ManagerDelivery DriverRetail Sales AssociateAutozonerParts SpecialistAssistant ManagerOrder PickerParts DriverSpecialistCommercial ManagerCashierCustomer Service Associate / CashierCashier/SalesSalespersonWarehouse WorkerCustomer Service ManagerCustomer RepresentativeCounter Sales RepresentativeAssociateCar Sales ExecutiveDistrict ManagerHub ManagerStockerTerritory SalesShift ManagerGeneral ManagerTruck DriverCustomer SatisfactionInventory ManagerSupervisorParts ClerkCustomer Service/Sales RepresentativePSMCashier/StockerSenior Retail Sales AssociateCrew MemberForklift OperatorRetail Assistant ManagerManager in TrainingRetail ManagerSales ClerkAutozoneCustomer AssistantRoute DriverAssistant Sales ManagerMaterial HandlerMerchandiserReceiverSenior Sales RepresentativeSales SpecialistCustomer SpecialistPsmRegional ManagerStocking AssociateTeam MemberAssistantInventory Control SpecialistLaborerWarehouse/DriverZone ManagerAutomotive TechnicianCategory ManagerCounter PersonLoss Prevention ManagerRetail Customer Service RepresentativeSales ConsultantShipping and Receiving ClerkAdvisorAutoZonerMaintenance SupervisorPackerAccount SpecialistCashier/ClerkClerkInventory AssociateInventory SpecialistPullerRed ShirtSales AssistantSenior Customer Service RepresentativeSenior Sales ManagerAnalystAssemblerAutomotive MechanicCommerical ManagerConductor/aCustomer Service TechnicianDistribution ManagerHuman Resources GeneralistMaintenance PersonMechanicOperations ManagerOrder FillerProduction WorkerReplenishment AssociateSales MerchandiserSellerService ManagerTrainerUnloaderWarehouse ManagerAssistant General ManagerCustomer Care SpecialistCustomer Support RepresentativeDepartment ManagerFeederFinancial AnalystFront Desk AgentFront End AssociateHuman Resources ManagerInboundInternJefe de ventasMaintenance ManagerMaintenance TechnicianOwner Operator DriverPackage HandlerParts RunnerParts TechnicianServicio al clienteShift LeaderSystems AdministratorpsmAsociado/a de ventasBilingual Retail SalespersonClosing ManagerDIYDelivery SpecialistDrivers HelperGerente comercialHuman Resources SpecialistManagement TraineeOperatorPallet Jack OperatorProcessorReceiving AssociateSafety CoordinatorSales and Service TechnicianSet ManagerShipperStocker/ReceiverSystem EngineerTeam LeaderTraining ManagerTruck LoaderZonercustomer satisfactionAccount ManagerAccounts Receivable ClerkAdministrative AssistantAssociate ManagerAuto ZonerBenefit SpecialistBenefits AnalystBilingual Customer Service AssociateBuilderBuilding MaintenanceBusiness Development ManagerCommercialCommunication SpecialistCompensation ManagerConsultantCounter ClerkCustomer Service SupervisorCustomer satisfactionData Entry ClerkDispatcherFile ClerkHandlerHousekeeperIT TechnicianInbound AdvisorInstallerInventory AssistantLead Project ManagerLoaderManager On DutyMarketing InternMarketing ManagerNight ManagerOrder AdministratorOutboundOutside Sales RepresentativeParts ExpertProgrammer AnalystProject ManagerRecallRegional RecruiterReturns ManagerRisk AnalystSales AdvisorSales Support RepresentativeSales TrainerSales and Service AssociateSenior AnalystSenior DriverSenior Financial AnalystSenior Payroll SpecialistSenior System EngineerService AdvisorService AssociateService ClerkService WriterService associateShipper/ReceiverSorterStackerStore AutoZonerSummer WorkerSupply Chain SpecialistSystems AnalystTechnician AssistantTransport ManagerTransportation ClerkTransporterWarehouse Supervisorautozoner10 GovernorA GuyACSMARCSRAccount ExecutiveAccount RepresentativeAccount SupervisorAccounting InternAccounts Payable / Accounts Receivable ClerkAdministration ManagerAdministratorAgentAlarm TechnicianAnythingArmed Security OfficerAssistant CoordinatorAssmebly lineAuto ZoneAuto Zoner Team EmployeeAuto parts counterman, customer/commercial counterAuto parts professionalAuto zonerAutoZoneAutoZone DCAutomotive RepresentativeAutozoner at the distrubution plantAutozoner, part-timeBeen them allBilingual Sales RepresentativeBranch ManagerBumper to bumperBusiness AnalystBusiness DeveloperC.S.RCMCall Center ManagerCall Center SupervisorCaregiverChange Batteries/Wiper BladesCherry PickerChofer de Almacén & VendedorCity Park Worker (seasonal)Collection RepresentativeCollectorComercial specialestCommercial Parts ManangerCommercial managerCommercial spCommerical Specialist’sCommunications OperatorCompliance OfficerComputer OperatorComputer TechnicianConcession Stand WorkerConstruction Project ManagerContent Analyst SR in Support TeamContinuous Improvement ManagerContractorCookCoordinador de set upCoordinador/a de tiendaCoordinatorCopy Center AssociateCorporate Development ManagerCounter HelpCounter ManagerCountermanCourier DriverCredit ControllerCrew ManagerCustomer ConsultantCustomer Relations RepresentativeCustomer StatisfactionCustomer cerviceCustomer serviceDC AdvisorDC MemberDIY-SellingData AnalystData ProcessorDatabase AdministratorDepartment SupervisorDesktop Support TechnicianDevelopment InternDevelopment Operations EngineerDiesel MechanicDigital Marketing InternDirect Sales RepresentativeDirectorDirector of Human ResourcesDirector of OperationsDirector of ProcurementDishwasher/BusserDistribution AssociateDistribution Center AdvisorDistribution SpecialistDistribution WorkerDistrict Sales ManagerDiverDiyDock WorkerDomestic Violence AdvocateDriver ManagerDriver MerchandiserE-commerce SpecialistEmployer- Autozone -Part TimeEngineerEngineering TechnicianEnterprise ArchitectEntry Level TechnicianEssembly workEvent PlannerEvent TempsExecutive Administrative AssistantExpeditorExpert helping out customersFacilities ManagerFactory WorkerFinancial Analyst InternFleet ManagerFloor ManagerFloor RepresentativeFormer AutozonerFreight HandlerFreight Team AssociateFront End ManagerFulfillment AssociateFulfillment ManagerFull time commercial driver.Answer phonesGPNGeneral MaintenanceGreeterHard partsHattiesburgHead of Customer ServiceHelp Desk AnalystHelperHourly EmployeeHouston, TXHub CoordinaterHub specialstHuman Resources InternI go to work i dont mis days i do my job.INBOUND SELETORIT ManagerIT Project ManagerIT SupportIn-BoundInBoundInbound Advieor AutozoneInbound Control DeskInbound Customer Service RepresentativeInbound Dept.Inbound Sales RepresentativeInbound WorkerInbound inventory restockInbound workerInbounderInspectorInstoreInventory LeadInventory and Parts RepresentativeInventory/HUB RepresentativeInventory\ card board line\ plastic & trash lineJava DeveloperLaborer/OperatorLead AssociateLead CashierLine OperatorLine WorkLoader/UnloaderLoading Bay ManagerLoan SpecialistLocal DriverLogistics AssociateMarketing AnalystMarketing Communications ManagerMechanical EngineerMecánico AutomotrizMember Services RepresentativeMerchandise ManagerMilitaryMobile ProMover/DriverNetwork AnalystNetwork SpecialistOffice RepresentativeOffice gruntOpenerOperario/a de depósitoOperations AnalystOperations AssociateOperations InternOperations SupervisorOrder ProcessorOrder SelectorOrder TakerOrganization MemberOrganizerOutbound Outbound AdvisorOutlet ManagerOvernight CloserOwner/PresidentP .I. e .operatorPART TIME PSMPARTS REPRESENTATIVEPSaPackagerPart Time DIY RepresentativePart time nightsPart time salemanPart-Time Part'sPart-time Job-Parts SalesmenParts CounterParts Counter ExpertParts PersonParts SaParts SalemanParts SpeccialistParts and accounts expertParts and sellsParts representativePayroll ClerkPeople readyPerformerPersonally identifying.....Information Withheld.Personnel ManagerPick the lightPick to LightPicker/aPreconstruction ManagerPricing ManagerPrint OperatorProducerProduct Line ManagerProduct SpecialistProduct TechnicianProduction AssemblerProfessional DriverProgrammerProject SupervisorProject WorkerPromotional ManagerQuality AnalystQuality Assurance EngineerQuality TechnicianRather not sayReal Estate AssociateRealtor AssociateRecallingReceiving ManagerRed shirtRed shirt Regional Sales ManagerRepartidor/aRepresentante de ventasRepresentativeRetailRetail Parts ProRetailerReturn & Recall AdvisorReturn n recallsReturnsRoom ManagerRoute Sales RepresentativeRunnerSafety ManagerSafety TrainerSales ExecutiveSales LeadSales LeaderSales Operations ManagerSecurity GuardSecurity OfficerSecurity SupervisorSeguridadSenior Accounts Payable ClerkSenior AdjusterSenior Claims SpecialistSenior ConsultantSenior CoordinatorSenior Database AdministratorSenior DeveloperSenior DirectorSenior Inventory SpecialistSenior Parts SpecialistSenior Project DesignerSenior RecruiterSenior Sales ProfessionalSenior Sales SpecialistSenior SalespersonSenior SpecialistSenior Systems AnalystSenior Technical AnalystSergeantServerService CoordinatorService TechnicianShippingShop AssistantSmSoftware Test EngineerSourcing ManagerSpecialist Tours ManagerSslesStaff AssistantStokerStore DirectorStore MamagerSubgerente de sucursalSummer InternSupervisor/aSupervisor/a de tiendaSupport SpecialistSystems Project ManagerTSMTax AccountantTax PreparerTechnical AnaylstTechnical SupportTechnical Support SpecialistTechnologistTemp. WorkTerritory ManagerTesterThird Key ManagerTotesTractor Trailer DriverTraining CoordinatorTranslatorTransport DriverTransportation SpecialistTransportation SupervisorTécnico/aUser Interface DesignerVDPVendedor/aVice PresidentVisual MerchandiserVolunteerWarehouse CoordinatorWarehouse LeadWarehouse TechnicianWearhouseWholesale ManagerYard DriverYard SpotterYard Workerauto parts speciclistautozonegerentegopherin boundinboundinventory manegerl Trained staffoutbound selecterpartsparts Expertparts counterparts manangerparts personparts propionrecallrecall and returnsrecallsreturnsshocking , deliverstore set-upworked in return recall
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Overall Reviews at AutoZone

1.0
Customer Service Representative | Fort Wayne, IN | Oct 9, 2019
Overall the worst job ive ever had.
I get paid $9.00 an hour for mental and physical exhaustion. No appreciation or respect for employees. They care more about the dress code and the sales that they are making than you. No raise within a year and a half in working there. I have seen many good, hard working people quit. All jobs include stress I get that. But autozone excpects so much from you for little pay and no appreciation. This job will steal your soul.
ProsAbsolutely none
ConsBad pay, no appreciation, bad managment, physical and mental work, shady things happen, i could list a million things
3.0
Customer Service Associate / Cashier | Columbia City, IN | Mar 22, 2021
Really doesn't pay enough
For all the heavy lifting you have to do, it's not worth the pay. Stocking heavy brake rotors and calipers and car batteries isn't easy. The computer system is over 30 years old and so slow and just overall outdated. At least Walmart starts at $15/hr for the same job, and you don't get ignorant elderly folks coming in all day expecting Certified Auto Mechanic-level expertise from someone getting paid 30% of what a Certified Auto Mechanic makes. Honestly, it's only worth it as a part time job for the 20% employee discount if you've got a project car or two you're looking to fix up, and even then that's pushing it.
Pros20% employee discount on everything in the store
ConsLow pay, more irritating customers than most other customer service jobs
2.0
Commercial Driver | Dallas, TX | Apr 9, 2021
Please work somewhere else.
Little to no room for advancement. One raise a year and it’s a few cents; dependent on how well/bad your SM reviews your performance. Great environment, low morale. AutoZone will exploit your hard work.
ProsEmployee discount on parts and merchandise, great coworkers.
ConsLow pay, inconsistent schedule, a day job through and through. Not a career.
2.0
Commercial Driver | Saginaw, MI | Mar 16, 2021
It's bad
I've worked worse places this was pretty bad. The management is terrible and petty as all get out. The scheduling isn't flexible unless you brown nose the boss or are the boss. Just a not good place to work.
ProsSometimes it's interesting
ConsCustomers are awful, management is terrible
5.0
Delivery Driver | Orange County, CA | Aug 11, 2020
Stores and warehouse good workplace
Stores Autozone are good workplace. Good environment with coworkers. We Learning more about retails, customer service and knowledge about part of car.
ProsGood discount to employees at Store Product, good environment job and between coworkers
ConsShort breaks of 10 minutes, only lunch time is good 1 hour
1.0
Delivery Driver | Largo, FL | Nov 10, 2019
Unpleasant place to work
Dead end place. Really bad customers. They aspect you to know everything about cars and act like a mechanic when selling. They want you to sell useless stuff to rip off customers on stuff they do not need.
1.0
Cherry Picker | Terrell, TX | May 3, 2020
This is the worst company i have ever worked for
They care nothing for human life u only get a raise to be topped out on pay at $18.50 a hour and after that u make your max pay for the remainder of your years with auto zone its a dead end job
1.0
Automotive Mechanic | Cuyahoga Falls, OH | Aug 24, 2020
Don't Bother
Under payed A LOT. They hire anyone off the street. I have 20+ years of mechanical skills & they hired a new employee with no knowledge at all of automobiles and found out by joking around that he made more than me. Only 4 employees actually did any work. After a year of being employed they gave me a 7cent raise. Yes I quit. Horrible greedy selfish corporation that should not be in business. When AutoZone first came out several years ago it was a great place to shop. Now it has been ruined by greedy selfish incompetent.
ProsHelping people
ConsNone that I can think of. except the gratitude of helping customers.
3.0
Customer Service Representative | Elmira, NY | Jan 14, 2020
Very good company. Too much opportunity for cronyism.
Very progressive corporation. As such, profits rule. I have personally witnessed the company stock go through the roof. At the same time staffing was cut, creating a greater, less manageable work load for those that remain. I watched as this created a much less effective customer service experience for walk in customers and unexceptable treatment of phone customers.
ProsPlenty of work location choices. Some very memorable co-workers. Discounts.
ConsReduced staff for even more ungodly profiteering. Mediocre pay. Cronyism.
5.0
Commercial Driver | United States | Jun 22, 2020
Fast paced work environment
I enjoyed working at autozone! My supervisor jon lamb was a great example! The work environment was great as well! I would recommend working at this company to others!

Questions And Answers about AutoZone

What would you suggest AutoZone management do to prevent others from leaving?
Asked Mar 17, 2017
Be more positive than all negative
Answered Nov 16, 2020
First Listen as to why that person would want to leave. Then ask what would they suggest to rectify the problem. Next review Auto zones policy on resolutions. Then contact the powers that be on my findings and on what upper managements steps of resolution to take,Then implement written/said procedures... Then return to work.
Answered Nov 15, 2020
What is the best part of working at AutoZone?
Asked Nov 30, 2019
Some of my customers and coworkers. It definitely is NOT the Pay!
Answered Jan 28, 2021
There isn't one
Answered Dec 8, 2020
What is a typical day like for you at AutoZone?
Asked Mar 15, 2020
Unorganized boring and slow
Answered Jan 14, 2021
Selling parts, answering phones, stocking shelves, delivering parts, installing bulbs, batteries, air filter and wiper blades
Answered Dec 8, 2020
Why did you leave your job at AUTO ZONE DISTRIBUTION CENTER?
Asked Mar 17, 2017
Quit after 6 weeks. Learned very quickly that the person in the big chair behind the desk likes to tell alternative truth. You will hear what they want you to hear to get you in the door.
Answered Jan 4, 2020
I moved to another city
Answered Aug 21, 2019
What is the work environment and culture like at AutoZone?
Asked Jun 9, 2016
There is no leadership what so ever. Co-workers yea NO!!!! It's like walking into a day care. Hired full time work like a dog upper management cuts hours this company expects you to live off of 33 hours and the shifts are for ever changing each week it is different days off are mainly split days off forget about your family and home life you will not have one. But your superior sure will, don't ask for a day off you will be asked WHY!!!!
Answered Sep 11, 2020
My issue was the constant changing of schedules. It was never the same so you had no work/life balance. No one should have to work clopens. No one is 100% when they are working a 10 hour shift after 3.5 hours sleep because they closed the night before. There is online training available but only available at the store, not at home. The issue is you never have time to do any training if you work at a busy store like I did. There is never enough help to do the things you are expected to get done especially if you work at a busy store. The phone is always ringing, upwards of a 150 paying customers a day which doesn't take into account the people who come in just to get the vehicles codes read, battery checked, wipers replaced, ect. I had a manager who liked to sit in the office on his phone watching videos or reading Facebook and then would throw you under the bus with upper management when things weren't getting done like planograms, mndr, matrix, ect. Because his yearly review stayed that he wasn't meeting expectations, he told me that he couldn't give me a better review because that would make him look bad. I could have went over his head but in the end it wouldn't have mattered and would have looked like a disgruntled employee whining. Our young District Mgr liked to lead by intimidation instead of by example. I believe it was because of his own shortcomings. He was in fact intimidated by anyone who had more experience and knowledge in automotive and liked to turn around any issues back onto that person rather than help solve them. AutoZone is a typical big corporation that has good and bad employees. It's just the luck of the draw as to whom you'll find yourself working for. Before taking a position, I highly suggest that you talk to the people who work at the store and ask them about the MGT/Upper MGT so that you can make an informed decision. Just know that districts get realigned as often as every year so you may have a different DM and/or RM. Good luck
Answered Mar 1, 2020