Barnes & Noble

Working at Barnes & Noble: Company Overview and Reviews

Barnes & Noble
Barnes & Noble
3.8
5319 reviews
Barnes & Noble Ratings
3.8
Average rating of 5319 reviews on Indeed
3.8Work-Life Balance
3.1Pay & Benefits
3.0Job Security & Advancement
3.5Management
3.8Culture
Headquarters
New York, New York
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Retail

Popular jobs at Barnes & Noble

 Average SalarySalary Range
142 salaries reported
$14.50
per hour
$7.25-$30.65
25 salaries reported
$10.31
per hour
$7.25-$17.75
16 salaries reported
$15.26
per hour
$7.25-$29.85
3 salaries reported
$13.17
per hour
$7.25-$19.75
6 salaries reported
$47,167
per year
$23,000-$74,000
Salary Satisfaction
47%
Of the employees are satisfied about their pay
Based on 5499 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Barnes & Noble Reviews

Popular JobsBooksellerBaristaCustomer Service RepresentativeSales AssociateCashierLead CashierAssistant Store ManagerServerCustomer Service Associate / CashierMerchandise ManagerCafé ManagerStore ManagerReceiving ManagerRetail Sales AssociateManagerCashier/SalesAssistant ManagerSales RepresentativeAssociateBusiness Development ManagerDepartment LeadSupervisorInventory ManagerSales LeadDepartment ManagerCafe LeadSellerCommunity ManagerReceiverBookkeeperCustomer AssistantReceiving AssociateWarehouse WorkerCashier/StockerCafé LeadPackerSalespersonClerkDepartment SupervisorCafe WorkerMusic ManagerSeasonal AssociateStocking AssociateCash ManagerChildren's LeadMaterial HandlerSales ClerkShipping and Receiving ClerkSpecialistDistrict ManagerMerchandiserReceiving ClerkSales ManagerServer/CashierShift ManagerStocker/ReceiverBusiness CoordinatorCertified TrainerGeneral ManagerHead ServerKids LeadOrder PickerReceiving LeadRetail Assistant ManagerStore ClerkDepartment HeadLead AssociateLead SupervisorMaintenance PersonOperations ManagerQuality Assurance AnalystShift LeaderVolunteerAssistant BuyerBook ManagerCafe AssistantCleanerCustomer Service/Sales RepresentativeInternShelverSoftware Test EngineerStockerWarehouse AssociateAdministrative AssistantCashier/ClerkChildrens LeadCrew MemberDatabase AdministratorDigital LeadReceiving SupervisorTeam MemberTechnicianWarehouse LeadAnalystAssistantAttendantCustomer Service TechnicianFront End ManagerHead of Customer ServiceHuman Resources InternHuman Resources SpecialistNewsstand LeadQuality Assurance EngineerRetail ManagerSales AssistantSenior BooksellerSenior Database AdministratorStudent WorkerTeam LeaderTechnical Support SpecialistTraining ManagerWarehouse ClerkAccounts Payable ClerkAccounts Receivable ClerkAssistant General ManagerAutomation EngineerBarnes and NobleBusiness Systems AnalystBuyerCAFÉ WORKERCHILDREN'S LEADCHILDRENS LEADCafé WorkerCoordinatorCustomer Care SpecialistCustomer Relations RepresentativeCustomer Service ManagerDirect Sales RepresentativeExecutive Assistant to CEOField Training ManagerFloor StaffForklift OperatorFraud AnalystFront End AssociateHelp Desk AnalystHuman Resources CoordinatorInventory AssociateJanitorKid's LeadLaborerLeadLead EngineerLogistic CoordinatorLoss Prevention ManagerLoss Prevention OfficerManager in TrainingMerchandising AssistantOnline ManagerOrder FillerProject ManagerPromoterPublic Relations ManagerQuality Control InspectorReceptionistRetail MerchandiserSales ConsultantSecurity OfficerServer/TrainerShipping SupervisorStaff AccountantSystems AdministratorTrading ManagerTrainerWarehouse SupervisorWeb DesignerAccounting ClerkAccounting SupervisorAdministrative DirectorAdvertising CoordinatorAndroid DeveloperAnythingApparel AssociateApplication Support EngineerApprentice ElectricianArea ManagerAsset ManagerAssistant BookkeeperAssistant LibrarianAssistant SupervisorAudio Visual EngineerBackroom AssociateBank ClerkBarista (m/w/d)Barn ManagerBarnes & NobleBarnes and Noble CafeBarnes and Noble Cafe employeeBarnes and Noble Café LeadBarnes and Noble Digital LeadBarnes and Nobles @NCATBarnes and noble cafeBartistaBatistaBauristaBeauty ConsultantBenefits AdministratorBestsellerBestseller (MIT)Book Floor LeadBook Floor and Café WorkerBook SellerBookstore TempBrooklyn, NYBruista, sells personBusiness SupportCAFE LEADCAFÉ LEADCBDMCafe ServiceCafe StaffCafe serviceCaféCafé leadCash LeadCherry PickerChesterfield, Missouri - NOOK LeadChildcare ProviderClient Relations SpecialistCloserCo-managerCommunications InternCommunity Relations CoordinatorCommunity RepresentativeCompensation AnalystComputer ConsultantComputer OperatorContact Center EngineerContent ProducerContent WriterCounter AttendantCounter ClerkCustodianCustomer Service SupervisorCustomer Support RepresentativeData Entry ClerkDatabase AnalystDepartment AssistantDesk ClerkDigitaSales LeadDigital MarketerDigital Marketing InternDigital and Bargain LeadDigital leadDirector of OperationsDirector of RecruitingDistribution AssociateE-commerce SpecialistEmpacador/aEvent AssistantEvent PlannerEvent StaffExecutive Administrative AssistantExecutive AssistantFacilities RepresentativeFile ClerkFinance ClerkFloating LeadFloor Lead/Cafe LeadFloor ManagerFloor PersonellFloor SupervisorFloor representativeFood Preparation WorkerFood Service AssociateFood Service WorkerFreelancerFront Desk ManagerFront Desk ReceptionistFull-Time PERMANENT EMPLOYMENTGeneral Merchandise ClerkGroup FacilitatorHead of DigitalHopkinsville community college bookstoreHost/ServerHousekeeperHuman Resources AssistantHuman Resources ManagerIT Project ManagerIT SupportIT TechnicianIndustrial EngineerInfrastructure EngineerInstructional DesignerInternal AuditorInventory AnalystInventory Control SpecialistInventory SpecialistIsland AllianceKids floor leadLagerarbetareLead AnalystLead PersonLead TrainerLead childrens deptLead monthlyLead story timeLibrarianLibrary AssistantLibreríaLine Cook/Prep CookLocatorLogistics ManagerMailroom ClerkMaintenance HelperMaintenance MechanicMaintenance SupervisorManagement AnalystManaging MemberMarketing SpecialistMasonMembership SalesMerchandise CoordinatorMerchandising AssociateMovie/Music RepresentativeMusic & Movies LeadMusic LeadNetwork EngineerNetwork Operations TechnicianNewstand LeadNovelistObserverOffice ManagerOn-air PersonalityOperations SupervisorOrder ProcessorOrganizerPackage HandlerPacking and pickingPart-Time TemporaryPart-time Cafe LeadPayroll CoordinatorPicking/Packing& ticketingPlaneador/a de materialesPorterPresenterProduct ManagerProduction CoordinatorProduction ManagerProgram SpecialistProgrammerProject AccountantProject LeaderPublic Relations AssistantPublisherQuality Control SupervisorRegional DirectorReplanishmentReservation SpecialistRetailRetail Customer Service RepresentativeRop StudentRunnerSAP ConsultantSales LeaderSales MerchandiserSales Operations ManagerSales SpecialistSales Support RepresentativeSales and Marketing ManagerSeasonal & Part-timeSection LeaderSenior .NET DeveloperSenior Business AnalystSenior BuyerSenior Computer OperatorSenior Customer AdvocateSenior Customer Service RepresentativeSenior Data AnalystSenior Department ManagerSenior Director of Human ResourcesSenior Executive AssistantSenior Financial AnalystSenior Floor ManagerSenior Fraud AnalystSenior Operations ManagerSenior Packaging EngineerSenior PartnerSenior ProgrammerSenior Quality Assurance EngineerSenior Quality Assurance ManagerSenior Quality Assurance TesterSenior Retail Sales AssociateSenior Tax AssociateSenior Test LeadServicio al clienteShipper/ReceiverSocial Media SpecialistSpecial GuestStaff MemberStewardStorytellerStudent AssistantStudent ManagerSubstitute TeacherSupervisor AssistantSupport SpecialistTeam TrainerTechnical WriterTemporary Rush and BuybackTemporary- employeeTest EngineerText BooksUnappreciated workerUndisclosedUniform DistibutorUnlistedVentasVisitor's ServiceVolunteer AssistantWarehouse ManagerWeb Content SpecialistYouth CounselorZone Managerbest booksalerbook sellercafe cafe, floor workerenjoyed working with younger adultsfull time Café leadhigh point university bookstorelinux adminno titleotherpakingpart time cashwraptemporal staff
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Overall Reviews at Barnes & Noble

3.0
Cashier/Stocker | Boynton Beach, FL | Oct 4, 2019
Lots of Customer Service...
Working there was a new experience for me but it is very customer orientated. EVERYTHING is centered around doing whats best for the customers and increasing sales, sales, sales.
4.0
Customer Service Associate / Cashier | California | May 21, 2020
Enjoyed it
Great place to work at - good manager, tasks are taught and feedback often given. Got the chance to work with both books and merchandise. Even worked at basketball games, selling merchandise at the stall.
3.0
Promoter | San Jose, CA | Oct 14, 2019
bare minimum of hours
mediocre, would recommend as a first job for teens fresh out of high school pocket money easy work good employee discount and flexible scheduling quiet atmosphere
4.0
Department Lead | Redlands, CA | Aug 6, 2020
Enjoyable workplace. Typical retail but with an educational twist.
I loved that we sold books. Almost every day I was able to interact with a fellow book nerd. I loved working in the children's department and showing kids the best books and helping them explore reading. The pay is pretty terrible, especially for the amount of work required of supervisors. There's not a lot of time to complete projects because hours are in limited supply. Management was flexible and dependable (depends on store manager's personality). Poor job security.
5.0
Bookseller | East Northport, NY | Aug 24, 2020
Fun place to work
I worked at Barnes and Noble at the end of High School and through College and it was such an awesome "first job" that wasn't babysitting! The people I worked with were great and there were always fun events going on in the store. As an avid book lover it was the perfect place to work. I loved working in every section of the store. I would definitely go back to work there.
3.0
Business Development Manager | Nashua, NH | Apr 13, 2020
Fun and dedicated coworkers, but completely disorganized.
Too many sales quotas to hit. Too much turnover. Very disorganized. A good variety of products and a pleasure working with the customers. Coworkers friendly and supportive.
5.0
Bookseller | Cedar Hill, TX | Feb 18, 2020
I love this place
The managers are really great people, they like to make sure of how you're doing (both at work and in your personal life) and are always willing to teach you new things if you're interested. I truly enjoyed my time here at B&N. I still go visit them from time to time whenever I'm in the area or when I wanna get out of the house for a bit.
4.0
Customer Service Associate / Cashier | Waterbury, CT | Feb 22, 2018
Barnes and Noble bookSELLERS
A typical day at work is clocking in, helping customers, making sure customers buy things, recommending titles to help customers buy more, and then cleaning up the store the best you can and the fastest you can. Despite their flaws, barnes and noble is an excellent company to work for. The culture is palpable. There are plenty of decent managers work with and you have take the good with the bad. The hardest part of the job is being someone who loves to read and who maybe slightly introverted, attempting to sell memberships and titles to people who quite frankly, don't want to be bothered. Overall this is a good place to work.
ProsBook discounts, advance copies
ConsJob Security is not there.
1.0
Customer Service Representative | La Mesa, CA | Oct 11, 2019
ever adapting sales strategy with non adapting management
with the reliance of eBooks and other such advances the company tried to stay in the game but the management couldn't adapt to sales volume levels decreasing drastically
4.0
Retail Sales Associate | West Des Moines, IA | Jan 12, 2014
great benefits for employees and a great work environment
Aside from tasks I'm given through e-planner I'm left to work at my own pace. The managers will check in every now and then to see if I need anything (extra help, questions, potty break, etc.), but aside from that I'm left alone. Management is very understanding and flexible; if you have a family emergency or something critical going on, they'll be willing to find someone to cover for you until you come back. My co-workers are fun to talk to and I've made a majority of the friends I have now just by working at Barnes & Noble.
Pros30% discounts on books
Consminimum wage with no possibility of a raise until after a year, no health benefits for part-time employees

Questions And Answers about Barnes & Noble

If you were to leave Barnes & Noble, what would be the reason?
Asked Mar 24, 2017
I would suggest leaving Barnes & Noble if you like to eat, wear clothes, and have a roof (of any sort other than a piece of cardboard) over your head.
Answered Sep 25, 2020
Management. Favoritism. Toxic environment. Good employees work hard and are underappreciated. Low hours. If you are in with the management team, rules don't apply to you and you get more hours and promotions. But if you're not a favorite, you are treated differently and get pushed out.
Answered Feb 29, 2020
What is the interview process like at Barnes & Noble?
Asked Feb 8, 2018
I applied a week ago and the manager was very prompt about calling me back. I had an interview in the store today which went okay. I was asked about my availability, if i was comfortable selling memberships, etc. However, I could tell that the manager either wasn't interested in me or didn't want to do the interview because they were not responsive at all. A bit rude in fact. It only lasted five maybe ten minutes. Although the manager said I would be receiving a call tomorrow, I won't be taking any offers. Management with bad attitude is a nightmare waiting to happen.
Answered Nov 19, 2020
They conducted 2 interviews, one with the hiring manager and one with the store manager. They usually wait about a week to give you your second interview but they managed to squeeze me in early, so I was interviewed 2 days in a row. Then, it takes about a week for them to contact your references and put you through a background check, after which they will give you their decision.
Answered Jun 25, 2020
Why did you leave your job at Barnes & Noble?
Asked Mar 15, 2017
If you are a person comfortable living in your parents' basement forever or perhaps getting 10 plus roomates to split a below market rent then Barnes & Noble is the place for you. I'm unaware of ANY company that pays a lower wage.
Answered Sep 7, 2020
I had a lot of fun here at first, but the scheduling was horrendous. I would get scheduled maybe once or twice a week and if I worked in cafe, I would work completely alone, with only booksellers with little-to-no cafe experience as my backup. Then I randomly got thrown on the sales floor with hardly any training and I stopped getting scheduled in the cafe even though that was job I signed up for in the first place. The managers also put a huge amount of pressure on you to sell $25 membership cards to people who either already have a membership or people who come in to shop once or twice a year at most. It was overall just way too much stress for a job that paid and scheduled me so little.
Answered Jun 25, 2020
What is the best way to get an interview?
Asked Apr 18, 2016
They don't accept paper resumes at the store anymore, due to privacy issues (i.e. not letting your personal info lay around the break room LOL). But do apply online, then go to your store and ask for the hiring manager. Meet, talk briefly, tell them you've applied and indicate your enthusiasm. It paid off for me. There is NO substitution for putting a face behind an online application!
Answered Nov 9, 2018
They love it when you call in or come in person to check the status of your application, it shows that you really care! I recommend applying then calling or going in after about a week or two.
Answered Jun 5, 2018
If you were in charge, what would you do to make Barnes & Noble a better place to work?
Asked Nov 6, 2019
Better management strategies to accommodate employees. Creating a more friendly & fair environment
Answered Dec 7, 2020
Rotate assignments so no one is stuck doing the same thing always
Answered Nov 4, 2020