Working at Baskin-Robbins: Company Overview and Reviews

Baskin-Robbins
Baskin-Robbins
3.6
1230 reviews
Baskin-Robbins Ratings
3.6
Average rating of 1230 reviews on Indeed
3.6Work-Life Balance
2.6Pay & Benefits
2.9Job Security & Advancement
3.2Management
3.5Culture
Headquarter
Dunkin' Brands Inc 130 Royall Street Canton, MA 02021
Employee
2 to 10
Industry
Food and Beverages

Popular jobs at Baskin-Robbins

 Average SalarySalary Range
Cake Decorator
123 Salaries reported
$13.55
per hour
$7.25-$21.85
Crew Member
79 Salaries reported
$11.45
per hour
$7.25-$19.00
Team Member
28 Salaries reported
$11.86
per hour
$7.25-$17.80
Shift Leader
20 Salaries reported
$11.20
per hour
$7.25-$19.20
Cashier
24 Salaries reported
$9.58
per hour
$7.25-$17.10
Salary Satisfaction
60%
Of the employees are satisfied about their pay
Based on 1155 reviews
Benefits
Health Care
Dental Insurance
Life Insurance
401k
Paid Time Off
Discounts

Baskin-Robbins Reviews

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Overall Reviews at Baskin-Robbins

5.0
Cleaner | Clear Lake, TX | Dec 10, 2019
It’s lit
Everyone’s friendly and easy going including the managers and owner. The work environment is like a small family. The managers and considerate of individuals plans when making schedules
1.0
Customer Service Representative | Overland Park, KS | May 27, 2020
One of the worst jobs i have had
The job may seem fine at first, but it is awful i was in high school and my schedule was not helping me at all i would get off really late on school nights and not be paid for staying after hours. Extremely long shifts the coworkers were not very dependable and all we did was scoop ice cream. The management was the worse treated workers with disrespect never paid us on time and most if not all of us received bounced checks. Wouldn't say i am the best worker, but what i went through there were only raises for the people he was related to in the business also.
4.0
Cake Decorator | Los Angeles, CA | Mar 10, 2020
Productive and fun work place. The most enjoyable part to me is decorating cakes and making waffle cones.
It is a fun work place and good environment where you get to learn from others and build relationships with your team members. It is a pretty simple job.
5.0
Cake Decorator | Hayward, CA | Feb 2, 2019
Fun Workplace
Great first job or also for student in college. Flexible work hours and plenty of work shifts. Fast paced, which makes the shift go by quickly. Plenty of hours to work.
4.0
Cake Decorator | Houston, TX | May 13, 2019
Fast pace and fun
Low pay rate. You learn a lot. Heavy lifting sometimes. Takes a while for you to get a raise. Time would go by fast in the summer because of how packed it was. Learned how to decorate ice cream cakes and took on the responsibility of becoming a leader.
4.0
Lead Cashier | Huntington, WV | Nov 4, 2018
Fun workplace
Everybody gets along well! Easy, fun and busy job for anybody. Quick and easy to learn everything. Coworkers/management friendly and very helpful to newcomers.
Pros25% off
1.0
Customer Service Associate / Cashier | Dallas, TX | Nov 12, 2019
Worked for the airport baskin and robbins hudson group
Worst place ever it wasn't directly basking. It was through Hudson group. Worst ever. Mangers were young kids always playing around. They were terrible!!
3.0
Customer Service Associate / Cashier | Austin, TX | Jan 26, 2019
Productive to lazy
When I first began working there no one was ever on their phones and everyone was doing their job including me, later everyone left for college and my boss fired everyone that wasn’t going to college except me so that left me to be the only worker for months after he finally hired some new workers I was in charge of training all of them while working some of the busiest days and still trying to get home at a reasonable time so I can go to school and work the next day.
ProsWork experience
ConsPoor management, poor job security, lack of communication
3.0
Cake Decorator | Lake Oswego, OR | May 8, 2018
Good High School Part-Time job
regular tasks needed for this job, no breaks given just when convenient, hours varied and unreliable time off if needed. Closing byself and opening required
5.0
Cake Decorator | San Jose, CA | Jun 10, 2019
Great place to work
Honestly a super fun experience. It is a great job to have fun, while ensuring that customers have a great experience. Usually a typical day would be me opening the store. I would refill the ice cream tubs, count the register, restock the fridge, and open the store. Management was great. They were really open and flexible.

Questions And Answers about Baskin-Robbins

If you were to leave Baskin-Robbins, what would be the reason?
Asked Mar 20, 2017
Don't always get enough hours and the owner/manager talks to many of the employees like they're stupid. They also expect a lot and short staff most of the time.
Answered Mar 11, 2020
At the Baskjn Robbins I worked at you didn’t get that many hours, weekly schedules, no breaks and had days you were in call.
Answered Aug 6, 2019
How did you feel about telling people you worked at Baskin-Robbins?
Asked Nov 21, 2016
Kind of awkward about it, never announced that I worked there. It was okay.
Answered Aug 6, 2019
I brag all the time that I’m some day going to work there. Can’t wait. I love ice cream.
Answered May 29, 2019
What tips or advice would you give to someone interviewing at Baskin-Robbins?
Asked Nov 18, 2016
Answer according to the responsibilities you will have
Answered Nov 21, 2019
Be respectful and open to criticism
Answered Nov 18, 2019
On average, how many hours do you work a day at Baskin-Robbins?
Asked Nov 19, 2016
Only about 5 hours and some days only like 2.5 hours. Sometime it was 6 and rarely 7. Not many days per week either
Answered Aug 6, 2019
8 -10 hrs a day
Answered Aug 19, 2017
Would students in highschool specifically in junior year be able to apply for this job?
Asked Sep 2, 2017
Most definitely
Answered Aug 23, 2018
Yes, they have a flexible scheduling which is nice for busy highschool students, but make sure you know what you’re getting into.
Answered Jul 25, 2018