Baskin-Robbins

Working at Baskin-Robbins: Company Overview and Reviews

Baskin-Robbins
Baskin-Robbins
3.6
1365 reviews
Baskin-Robbins Ratings
3.6
Average rating of 1365 reviews on Indeed
3.6Work-Life Balance
2.6Pay & Benefits
2.9Job Security & Advancement
3.2Management
3.4Culture
Headquarters
Dunkin' Brands Inc 130 Royall Street Canton, MA 02021
Employees
2 to 10
Revenue
Unknown
Industry
Food and Beverages

Popular jobs at Baskin-Robbins

 Average SalarySalary Range
228 salaries reported
$14.20
per hour
$7.25-$23.35
137 salaries reported
$10.41
per hour
$7.25-$18.65
61 salaries reported
$8.91
per hour
$7.25-$15.60
66 salaries reported
$10.11
per hour
$7.25-$18.20
31 salaries reported
$12.72
per hour
$7.25-$19.10
Salary Satisfaction
48%
Of the employees are satisfied about their pay
Based on 2202 reviews
Benefits
Health Care
Dental Insurance
Life Insurance
401k
Paid Time Off
Discounts

Baskin-Robbins Reviews

Popular JobsCrew MemberCashierShift LeaderTeam MemberCake DecoratorCustomer Service Associate / CashierCustomer Service RepresentativeServer/CashierServerAssistant ManagerSales AssociateManagerIce Cream ScooperIce Cream MakerCashier/SalesShift ManagerFood Service WorkerStore ManagerBaskin RobbinsTeam LeaderRetail Sales AssociateCrew LeaderAssociateCashier/StockerSales RepresentativeBaristaClerkGeneral ManagerRetail Assistant ManagerScooperSupervisorCookFood Preparation WorkerFront End AssociateSellerStore OwnerWarehouse LeadFood Service AssociateHandlerLead CashierManager in TrainingNight ManagerSales ClerkAsistant ManagerCloserCounter Sales RepresentativeFast Food AttendantInternOwner Operator DriverServicio al clienteTraining ManagerAssemblerAssistant LeaderAssosiateAttendantBakerBaskin Robbins employeeBaskin Robbins’s headBaskn RobbinsBeverage ServerBrand RepresentativeBusiness ManagerCREWW MEMBERCall Center RepresentativeCaptainCashier SupervisorCashier/ClerkCo-ownerCounter ServiceCustodianCustomer Care SpecialistCustomer serviceDirector of MarketingDirector of Public RelationsEmployee at baskin robbinsEverythingFlavorologistFloor ManagerFloor StaffFood StaffFranchiseeGerente de tiendaGerente, Ponce PRGuest Service AgentHead Cake DecoraterHelperHousekeeperKitchen Team MemberLand ManagerLeadLead AssociateMorning personNight LeadNone yetOffice ManagerOwnerOwner/ManagerPartnerPerformerPt trans iceReceptionistResearch AssistantRestaurant ManagerRetail at Baskin RobbinsSales AssistantSales DirectorSales ExecutiveSalespersonSeasonal AssociateSenior Retail Sales AssociateSenior Shift LeaderServer AssistantStaff LeaderStaff MemberTechnical CoordinatorWorker at Baskin Robbins Reno NVcahire scooperleadreailerscoper
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Overall Reviews at Baskin-Robbins

5.0
Performer | Clear Lake, TX | Dec 10, 2019
It’s lit
Everyone’s friendly and easy going including the managers and owner. The work environment is like a small family. The managers and considerate of individuals plans when making schedules
1.0
Customer Service Representative | Overland Park, KS | May 27, 2020
One of the worst jobs i have had
The job may seem fine at first, but it is awful i was in high school and my schedule was not helping me at all i would get off really late on school nights and not be paid for staying after hours. Extremely long shifts the coworkers were not very dependable and all we did was scoop ice cream. The management was the worse treated workers with disrespect never paid us on time and most if not all of us received bounced checks. Wouldn't say i am the best worker, but what i went through there were only raises for the people he was related to in the business also.
4.0
Cake Decorator | Los Angeles, CA | Mar 10, 2020
Productive and fun work place. The most enjoyable part to me is decorating cakes and making waffle cones.
It is a fun work place and good environment where you get to learn from others and build relationships with your team members. It is a pretty simple job.
4.0
Cake Decorator | Colorado Springs, CO | Apr 14, 2021
Fun environment overall
I worked at three of the Baskin Robbins in Colorado Springs. They were very flexible and if I needed time off for school, sick time, or vacation time then I was able to get it pretty easy. The people I worked with were always a great time and worked well as a team.
Prosflexible and fun job.
Conspayment was weird for me personal
5.0
Cake Decorator | Hayward, CA | Feb 2, 2019
Fun Workplace
Great first job or also for student in college. Flexible work hours and plenty of work shifts. Fast paced, which makes the shift go by quickly. Plenty of hours to work.
5.0
Customer Service Representative | Weston, FL | May 7, 2015
Second Job
Nice opportunity First hand contact with customers Flexible schedule Teamwork environment Great location The hardest part of the job was that you had to stand during your entire shift
5.0
Cake Decorator | Schertz, TX | Nov 2, 2020
Totally fun for a first time job.
Working at Baskin Robbins was one of the greatest experiences I've ever had. Beginning I was a shy girl who didn't know how to talk to people. Once I started there I was able to develop the skills to talk to customers, to deal with their complaints to have the strong footing to handle anything that came my way. Everyone is friendly and easy to talk too. And the boss is totally chill. Perfect first job material. Gives you the basics on food handling and sales.
ProsFriendly people, good boss, flexible hours, fun to be around store.
ConsNone
4.0
Cake Decorator | Houston, TX | May 13, 2019
Fast pace and fun
Low pay rate. You learn a lot. Heavy lifting sometimes. Takes a while for you to get a raise. Time would go by fast in the summer because of how packed it was. Learned how to decorate ice cream cakes and took on the responsibility of becoming a leader.
4.0
Ice Cream Scooper | Huntington, WV | Nov 4, 2018
Fun workplace
Everybody gets along well! Easy, fun and busy job for anybody. Quick and easy to learn everything. Coworkers/management friendly and very helpful to newcomers.
Pros25% off
4.0
Cake Decorator | Thousand Oaks, CA | Dec 11, 2017
Great starting job for people in highschool or college
Great friendly work place, simple and fun. Typically scooping icecream, making shakes. Decorating cakes is always fun. Other managers were great to work with. Hardest thing is learning everything at first.
Pros50% discount when not working, friendly environment

Questions And Answers about Baskin-Robbins

If you were to leave Baskin-Robbins, what would be the reason?
Asked Mar 20, 2017
This Franchises used me to get undesirable work done. They frequently insulted me, e.g., said, "Your lucky some one is talking to you," when one of the teenager s who worked there talked to me while I was doing my Cake 🎂 Decorating duties. There were plenty of other reasons to leave: no benefit s, and low pay; and strenuous work. The damage to my shoulder and rotator cuff appeared years later.
Answered Sep 14, 2020
Awful experience. They totally lied to me, the manager didn’t have a clue and the GM was a jerk.... totally bad experience. STAY AWAY ...........
Answered Jul 30, 2020
How did you feel about telling people you worked at Baskin-Robbins?
Asked Nov 21, 2016
Felt a little embarrassed and awkward telling people when they asked me where I worked. I mean I was a 25 year old working at a place where most people assume it's a high school kid's job....I eventually left.
Answered Oct 6, 2020
Kind of awkward about it, never announced that I worked there. It was okay.
Answered Aug 6, 2019
What tips or advice would you give to someone interviewing at Baskin-Robbins?
Asked Nov 18, 2016
Answer according to the responsibilities you will have
Answered Nov 21, 2019
Be respectful and open to criticism
Answered Nov 18, 2019
If you were in charge, what would you do to make Baskin-Robbins a better place to work?
Asked Aug 8, 2017
First of all, I would create a healthy work environment where my employees didn't feel as though they would get yelled at and that they could talk to me and I would understand. I also would never be rude or overly direct with customers and I would diffuse situations instead of antagonizing them.
Answered Dec 6, 2020
It was a great place, Owners were great people
Answered Jun 8, 2020
On average, how many hours do you work a day at Baskin-Robbins?
Asked Nov 19, 2016
As the cake decorator you would work a solid 8-9 hours a day.
Answered Oct 6, 2020
Only about 5 hours and some days only like 2.5 hours. Sometime it was 6 and rarely 7. Not many days per week either
Answered Aug 6, 2019