Best Buy

Working at Best Buy: Company Overview and Reviews

Best Buy
Best Buy
3.9
25914 reviews
Best Buy Ratings
3.9
Average rating of 25914 reviews on Indeed
3.7Work-Life Balance
3.5Pay & Benefits
3.3Job Security & Advancement
3.4Management
3.8Culture
Headquarter
7601 Penn Ave S, Richfield MN 55423
Employee
10,000+
Revenue
More than $10B (USD)
Industry
Retail

Popular jobs at Best Buy

 Average SalarySalary Range
Sales Consultant
202 Salaries reported
$12.89
per hour
$7.25-$20.40
Customer Service Representative
272 Salaries reported
$12.72
per hour
$7.25-$20.70
Sales Associate
218 Salaries reported
$11.82
per hour
$7.25-$18.70
Technical Support Specialist
336 Salaries reported
$13.68
per hour
$7.25-$24.65
Merchandising Specialist
50 Salaries reported
$12.01
per hour
$7.25-$18.05
Salary Satisfaction
63%
Of the employees are satisfied about their pay
Based on 16669 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Overall Reviews at Best Buy

3.0
Merchandising Associate | New York, NY | Dec 30, 2019
Faltering with employees but great for customers and the public eye
Definitely not the best place to work. If you work hard it's only a 50% chance you actually move up in the company. Easy job depending on where you land and what ypur knowledge of your areas are Its a plus to know many things
ProsBenefits when full time. (Vacation, health benefits, travel expenses, tuition compensation)
ConsGetting full time is not easy nor is it based on how hard you work, Sometimes unsanitary and dusty depending on location, favoritism is heavily involved, metrics and goals are unreachable unless you haggle customers (something you shouldn't be doing).
5.0
Installer | Wichita, KS | Mar 23, 2020
Short Review
It is a great place to work. I only left due to a better opportunity. They have a TV with consoles in the break room to relax. Being out in the field as an agent was truly rewarding
5.0
Computer Technician | Woodlawn, MD | Mar 11, 2020
Perfect
Everything was good no real issues. The staff and management were great and got along, the discounts were good. It was a consistent learning experience, it worked well around my school schedule and served as great secondary employment. The pay was what I expected.
ProsEverything
ConsI wish I was paid more or had more advance in a shorter time frame
4.0
Supply Chain Analyst | Richfield, MN | Oct 3, 2019
Productive and fun workplace!
There Is never a dull moment, which makes the day go by faster. The day is pretty much busy from the time you log on until clock out. Especially during the holiday season.
5.0
Customer Service Representative | Danvers, MA | Jan 26, 2020
Loved it
Loved it until new management took over and it’s all political and who you know. I loved My first boss who was promoted to district after he left it went downhill
5.0
Phone Representative | Meriden, CT | Jan 3, 2020
Good for Knowledge, bad for placement!
When you work as a Computer Sales Associate, you also had to take care of Mobile Electronics( sometimes without prior knowledge). During Black Friday was mandatory twelve-hour shifts. Sometimes they would make you sell a different department without any help for anyone. When you get time to learn about the products from the vendors was interesting because it would be completely new and exciting!
5.0
Team Leader | Daytona Beach, FL | Dec 23, 2019
Family Oriented
They understand family and work balance, competitive pay and great benefits, training and knowledge is top of it's field. Always listening to employees on how to improve
4.0
Customer Service Representative | Danvers, MA | Jan 23, 2020
Some stores better than others
Overall Best Buy is a great company to work for. They have PTO and sick time even for part time employees. They are very understanding of religious/personal needs. The health insurance offered to full-time employees is reasonably priced. There is plenty of room to grow/expand your skill-set with the company. However, from what I've observed there is more focus on numbers than employees. Employees can be lazy/call out often, but as long as they get credit card apps/protection plans they keep them/pay them more. Starting employees make more than long-time employees and it's difficult/impossible to have your pay adjusted. They hire you for one job but expect you to do another one in addition without more pay. For example, sales employees randomly scheduled for an overnight truck night or checkout employees suddenly are shifted into counting the safe (a manager/lead job). According to many I've spoken with, not all stores have these issues.
3.0
Retail Customer Service Representative | Conway, AR | Nov 19, 2019
Good Job
okay pay, trained well, great customers, competitive, some immaturity among the staff. thank you for taking the time to read my review so that i can now meet the word limit required.
3.0
Customer Service Associate / Cashier | United States | Feb 10, 2020
great employees
best buy was a an amazing experience . however the only thing that i disliked was the managers. its all about numbers and sell sell sell. not about building you a career or supporting you.
Prosdiscounts
Consmanagement

Questions And Answers about Best Buy

What is the work environment and culture like at Best Buy?
Asked Jun 11, 2016
If u are on the managers good side u are ok but if they dont like u they will make ur work day miserable till u quit. I have heard that from a gm directly. They want to keep turn over low so they can bonus better so if u quit it doesnt hurt them.
Answered Aug 28, 2019
Awful. High stress environment with unrealistic expectations for employees. Being verbally and emotionally abused by clients while being underpaid.
Answered Aug 25, 2019
Do u get paid once or twice a week at best buy
Asked Oct 18, 2016
Fridays every 2 weeks
Answered Aug 15, 2019
Once every other week
Answered Jun 3, 2019
What benefits does Best Buy offer?
Asked Jun 15, 2016
Everything
Answered Nov 16, 2018
401K, part time health help, full time norm. benefits
Answered Feb 15, 2018
Do they drug test?
Asked Dec 23, 2016
Yeah they do. I got offered a job as an advanced technician. Florida.
Answered Mar 4, 2020
Yes. I was tested for warehouse distribution center position.
Answered Sep 25, 2019
How long does it take to get hired from start to finish at Best Buy? What are the steps along the way?
Asked Nov 23, 2016
They take way too long to call after you apply. I’d been through several interviews with other companies and already had accepted another offer by the time they called me. And good luck trying to call them first.
Answered May 1, 2019
About 2 weeks from first interview to start date.
Answered Apr 26, 2019