Typical day at work, for me; I come in a few minutes early, clock in, count my registers money to be sure it is at its correct amount, open the register, let the other cashier leave. In between checking peoples items out I clean the counter off, wipe the screen, de-germ the phone, and sweep the floor in the service area. I also walk around the service area but keeping it in sight for any customers, and re stock and straighten any areas I can.
While I scan and bag I also try to offer people our rewards cards to avoid any write ups. I be sure to scan everything correct, make sure all is bagged in an organized fashion with nothing crushing anything else. I attempt to make small talk while keeping the customers needs in mind ( such as if they have their own bag or wish to get only $1.00 bills back ). Since I am the level of cashier that I am, I also am able to do returns for customers, where I have been able to keep customers happy with their experience even if they are not happy with the product.
Again in between these encounters, I count the sodas in the machine that need to be re -stocked, I try to empty and re bag the trash if it is full to save time at the end of the night, I take my breaks when needed, I write off anything broken or returned if need be. Some days, I also help create sticker prices for marked down items or items recently shipped. There are also occasional times I answer a phone call for Biglots.
At the end of the night, I count down the register to the corr
Depending on your store managers and coworkers the job can be quite laidback and enjoyable with little stress, Not to be mistaken for being an easy job. what i mean is if you have management that doesn't ask where you are or what you're doing every couple minutes and coworkers that constantly depend on you for lifting or doing their job.
depending on your taste the sporadic atmosphere of juggling customers needs and performing store task may or may not be a favorable position.
The customers range anywhere from pleasant to downright infuriating and for multiple different reasons, they will constantly ask you questions you've already answered expecting a different result and will call for a manager or ask other employees behind your back, and try to haggle you on prices like they're on a TV show.
stocking and unloading truck is a bittersweet experience, you get away from customers and spend a few hours unloading freight which is pretty satisfying work that keeps you occupied, unloading furniture and water pallets can be a nightmare however and requires good balance of strength and technique at times.
Working furniture is pretty straightforward but requires lots of time to familiarize with common questions, where stock is kept, which stock is which, and working with/loading up said stock. depending on the situation you may be left by yourself to load up dining tables and heavy recling sofa's but usually if the schedule is done correctly another physically adequate coworker
I worked at the Big Lots in Round Rock, Texas. A typical day at work can range from being hectic to relaxed. It depends on the amount of customers in the store. Generally, the work environment is relaxed. At this job, I learned how to use the cash register with an electronic Point Of Sales system. I also learned how to handle stress in a quickly paced environment due to the days that we had a lot of customers. The days go by quickly when there are lots of customers. Generally, the management will know if the day is going to have heavy foot traffic because of holidays or the 20% off days for buzz club members, so they'll put in more hours for other people so that you aren't the only cashier available in times of a busy store. Even if there's a randomly busy time during the week, there's always a second till open so that someone else can hop on a help manage the crowd. The management I worked with was mostly friendly. There was one manager that was kind of a pain. She got there after me and had a problem with giving people their breaks. If you tell the store manager about problems with other management (obviously don't complain just to complain), he'll get right on top of that. I did, and I had no problems with getting my 15 minute break after that. The co-workers are pretty great there. They include everyone and they like meeting new co-workers. Most of the workers there are teenage-college age kids. the furniture manager and the assistant managers are a bit older, late 20's t
Pros20% off all items in the store, flexible scheduling, a raise after working there for a year, friendly co-workers, great managers
Consstanding all day, having to ask everyone if they have a "buzz club membership", hounding people to get a "buzz club membership" if they don't already have one
A decent place to work. A little overworked and a little underpaid, but a great boot camp for learning retail skills.
Big Lots was not a bad place to work or a bad employer. As with any retail store setting, pressure could be high, you are perpetually understaffed and the only thing consistent about the shift hours is that they are erratic. It is not conducive to a regular M-F banker's hours lifestyle. It can make it very hard if you have school age children.
The fact that the stores are open 364 days a year (Christmas Day is the ONLY observed holiday) makes having any kind of social life very difficult. Vacation times with family are very difficult to obtain as most holidays are big sales event times and taking time off during these times is blacked out. A manager can not take off ANY vacation time between October and January... period. Again, that is the nature of big box retail.
Benefits are normal. Full-time and management have access to decent and reasonably priced health insurance. Full-time and management receive 2 weeks of vacation time per year, with one week added for every 5 years, capped at 4 weeks. The employee discount, which is available for nearly all merchandise, including sales and clearance, is a surprisingly large 20%. This, coupled with the wide variety of household items, food and furniture sold at already low prices, make it a very nice and well-used discount.
All positions except store manager are hourly with all management being full-time. Assistant managers are 40 regular hours and 5 hours of overtime, guaranteed and mandatory. Associate managers
I spent nearly 2 years at Big Lots from the time that I was 17 and still in high school until I finished my first semester of college. I then moved on to another job and double the pay. It was a no brainier!
The job itself involved a lot of variety for me personally. I started off running the cash register. That was probably my least favorite job at Big Lots. I was given an opportunity to do store recovery and quickly excelled. Since I did a good job at recovery, I was taken off of the registers completely until the holiday rush came. I also spent time with the furniture department, helping them with assembly and loading furniture for customers.
At the end of the night, since I worked until close, I ran the dustmop and sweeper on the floor and stocked the soft drink coolers.
My favorite job there was working with the stockroom staff, labeling products, reboxing them and stocking the shelves. Many hours spent listening to Big Lots Soft Hits Radio and talking to my co-workers. The day flew by in the stockroom. I loved it.
I knew that it was time to leave when management wanted to promote me to being a janitor. One night at closing, a manager came to me asking if I'd be willing to tackle a "situation" in the women's rest room. I opened the door and saw feces sprayed everywhere. No joke. So, I went and grabbed a bottle of Clorox from the stock room and a mop and bucket. I dumped some Clorox to kill the smell for a few minutes while I grabbed the pine sol. I cleaned th
Prosco-workers, life experience, job experience, employee discounts
From a Furniture Associate- then Furniture Manager's perspective:
If you would like to work during the day and get cross trained enough to become part of the furniture team, your job, by the book, is supposed to only be to clean up furniture, keeping it well organized and spotless; while talking about and selling furniture to customers. In a lot of cases this has made my day enjoyable.
Unfortunately, the company now (in the last half of 2015) relies on the overnight team to build your displays. Due to lack of hours and pay it is hard for a store to maintain an overnight team. The team that the store does have will spend all of its time on freight, and in most cases forget about furniture. Displays then are left to be built by a furniture associate during what little time they have. The company's inventory system is horrid - leaving a lot of customers unhappy with our "Take home today - but it's out of stock" motto. Depending on where you live and work, the district level and up managers may or may not be great to work with. When there are problems they try to fix a bad situation in a constructive way. They are, however, constantly overridden by the higher corporate heads; those of which who believe in a fire, then replace to retrain model. In most cases a decent day in work depends on the overall team. If the store has a bad team, it will become nothing but problems indefinitely. Note that my specific store had management fired due to a lower
Proscan be challenging in a fun and productive way.
I began cashiering as temporay during holidays. My original store manager allowed me yo pick up hours and I showed him I was reliable and hard working. He put me up for advancement very quickly. I began in the furniture area and excelled at signing up rewards members and selling protection plans for furniture. I was rewarded with gift cards to Big Lots. When he decided to venture elsewhere once he felt was wrongly over looked in advancenent, he pushed for my advancement. I enjoyed the customer interactions daily, and the commodity of fellow employees. I also enjoyed being able to assemble furniture and being heard and my ideas being considered and weighed. Unfortunately in some areas my personality and standards of behavior clashed with others as well as fellow management, that cliques became obvious and favoritism. I tried to maintain best I could but being pulled away from my duties to finish or completely do others made me fall behind, and then the attitudes toward me and snide comments boiled me that I on 2 occasions exploded and stood up for myself and the facts at hand whether it was up against multiple managers and the new store manager. I was very embarrassed and even though I had the controversial conversations in appropriate area away from customers, I still felt embarrassed and as if I were in the wrong. The manager i replaced went on maternity leave and ig Lots had me in a temporary status as furniture lead. I was made to wait for longer than originally defined a
First off the pay was bad..... Not $400.00 every two weeks bad but worst. I got paid $45 to $150.00 dollars a week. that's about 350.00 a month correct me if I'm wrong and that's if I was lucky enough to get all $150.00 for every week. I got paid nothing! I was unable to buy anything or pay any bills to be honest my money went to paying bills. When I first started working there I thought the low pay was how we started off then it would pick up. I was worng! When I first started working there they had me on the register. They didn't train me properly (This was my first job) So I wasn't sure how things worked or what I was suppose to do. I was put on stock for awhile but I was taken off soon after. Then I was thrown on fronting and faceing. They were trying to find the best fit for me. So I worked 3 hours a day. I asked for more hours but I was denided. Me and the other people who worked the same amount of hours I did all got denided the same as me... so I thought anyways till I found out they were working the register for some of the cashiers and working stock some nights. That was when I realized I was getting paid the least out of all my coworkers. So I asked for more hours. This did not sit well with the hiring manager who was never there. When he was there he threaten to give me even less hours if I didn't liked what I got. So I told him I'll just find a new job and he was ok with that. Out side of the bad pay the managers were like bullies and held grudges. One of my cowo
ProsNothing... The DM was nice...
ConsManagers are bullies, low pay, coworkers were rude, a lot of gossip, special treatment to some, I was acused of stealing money from the register, the list goes on
Store managers and employees were awesome people. My coworkers were good spirited. The store itself was well kept and had a hard-working team unless they were new. The new employees tended to slack off and drag the team down by calling out and since there is only one person in each section (floor, register, and furniture) plus management so if anyone calls our everyone is in disarray with no back up when needed.
I learned that the company doesn't care about its workers and they just want the bottom dollar. I also learned people will get very creative, obsessive, and spend hours taking up your time just to steal from your store. And how to identify fake money.
The largest complaint I have is the schedule is downright unfair. See the schedule is Saturday to Sunday and one week at a time. You never know if you are free so you can never make plans. Which is why people call out so often. The schedule updates a day or two at most before the start of a new work week. People call out because people don't live to work, they work to live but the company acts like your life is your job. Which by the way provides no benefits and will not hire full time.
Responsibility is one thing, you have to have a job. You have to work hard, work with people you don't like, accept rules you don't want to obey, and in general be an adult but that does not mean you should feel guilty for wanting to do more than pray you get the day off. And for those who say "Oh just request the day off". Lif
Pros20% Off Discount
ConsSchedule does not update till the day before and only has one week at a time, low and unstable hours, high expectations with low pay
Assistant Store Manager | Aurora, IN | Oct 27, 2021
Very Toxic Work Environment
I started with Big Lots as their Furniture Sales Lead, and after about 8 months, I was promoted to the Assistant Team Lead (Assistant Manager). The pay was so-so, but not nearly enough for all of the tasks that Big Lots expects you to perform.
If you expect to work in a healthy environment where your leaders are supportive and provide you with all the tools necessary to do your job, then this is not the job for you. I would like to say that I learn fairly quickly, so I was able to figure out some of the things that were not readily available to me by the Store Manager; however, it truly depends on how you learn best if learning on your own will work or if you really need that one on one at first.
My work/life balance was completely destroyed during the COVID-19 pandemic, as people were quitting left and right, and there is no hiring solution to get people into the company. Big Lots does not pay their cashiers well, and they aren't allowed to accrue more than 29 hours in a week. This makes hiring extremely difficult because no one can live on those hourly wages, and its hard to compete when companies everywhere are giving sign-on bonuses and higher pay rates starting out. McDonalds pays more on the hour and offers more hours per week, and its hard to compete with other companies around you for employees when there is such a gap in potential earnings. Because of the shortage of leads and cashiers in the store, I worked for 22 days straight with no day off to speak of. Durin
ProsRegular Customers are always delightful, the actual work itself can be fun if you have the right team, benefits are decent
ConsExpensive benefits, work/life balance, pay, treatment of others, company integrity is null, company has no organization, staffing
Questions And Answers about Big Lots
How often do you get a raise at Big Lots?
Asked Oct 4, 2020
Answered Dec 6, 2022
Once a year
Answered Dec 3, 2022
What is the best part of working at Big Lots?
Asked Dec 27, 2019
Literally nothing. Speaking as a manager the company runs its stores like a sweatshop. I have been unable to take any vacation time in two years. It is impossible to hire people with the terrible starting rate they offer. Rarely does anyone get a raise beyond 50 cents annually. If you love yourself do NOT work at big lots
Answered Aug 14, 2022
Big lots has a great community. However they do not pay their employees or managers enough, which results in not having enough employees and a turn around.
Answered Jun 23, 2022
What is the promotion process like at Big Lots?
Asked Mar 29, 2021
Yearly discussion with the boss on your performance
Answered Nov 28, 2022
Answered Nov 28, 2022
What is a typical day like for you at Big Lots?
Asked Mar 16, 2020
Very upbeat, managing customers, doing sale contracts, and helping cashiers and helping vendors signings.