Great job for someone wanting to enter the health care field entry level if you have no dependents
BioLife (plasma centers in general) is a great opportunity for adults who want to get their foot in the door for health care. It is entry level and you can start in any area: reception, medical history (poking fingers, taking temps, etc), sample processing (freezer work, storage, taking samples from plasma units), phlebotomy (sticking donors, monitoring venipuncture sites for donors).
Training is very in depth and the work is very much technical. If you can read and follow standard operating procedures and are able to self critique and grow, you will thrive in this work.
That being said, you will be micromanaged on various levels. Upper management are on site and very resourceful when you need guidance. They try to keep an open line of communication with lower management.
Lower management are spread thin. They are expected to cover the entirety of the donation floor, usually by themselves, upon occasion there may be two leads. This leaves phlebotomists struggling to find assistance if that leader is in a reaction or unavailable.
The front half of the center (medical history and reception) are often left waiting for upwards of 10 minutes if they have issues. If a donor has an issue that needs management, the front of house is typically last priority.
The turnover is VERY high. Many people do not make it more then half a year outside of management. They implement a strike system for tardies, occurrences, etc. it’s on a rolling calendar so many people struggle with keeping
ProsHealth care, benefits are decent, entry level, giving back to patients, you learn to multitask, helps you work under pressure
ConsBreaks are often forgotten, micromanaging, culture is toxic, technicians are pushed to train in different areas even if they don’t feel comfortable
Not worth all of the time and effort that you will put in for the little care and professionalism management shows in return.
The Job Experience
The job offers a lot of opportunity with no compensation in return. You only get a raise for learning how to do VPs and then if you move up. The issue with this is you will learn so much more and have the opportunity to learn so much more with nothing in return. The opportunity to become a trainer is there for you (if the supervisor likes you) with absolutely no pay raise or compensation for that choice. This opportunity will also not help you move up, as they will move someone up less experienced than you and give them the training that you already have. The game of favorites is spoken of by all employees and the person who will argue this is the center manager, who to most feel is strongly disconnected from the employees he promised to make a change to. For what you are doing, what you are working with, and the effort you put in, the job is not worth the stress. One thing to note is as a part timer, they have no problem working you past your shift well over 8 hours without giving you lunch.
You have your upper management, management, supervisors, and lead techs. Honestly outside of two really amazing managers and the lead techs; upper management, management, and the supervisors could honestly care less for the employees. Most will address you with an attitude and majority as a whole will gossip about employees and show them little respect. Most of the time they are in their offices with about 10% to 20% being on the floor and helping. The t
ProsNurses give amazing advice, the other employees (not management) will train you when management won't
ConsManagement (Supervisors, and Center Manager included), Not knowing when you are going home, overworked and underpaid, communication
If you like a fast paced work environment, this is the place for you. Lots to learn and lots to do. Highly regulated industry and a lot of domestic and foreign regulatory organizations to keep happy.
I like this job because of the regular donors who come in and many of my coworkers. I enjoy the developing relationships and I am proud to be working in an environment that actually helps people.
With regards to donors, we all understand that donors come in for various reasons and mainly because they need some money. However, our primary reason for being there is to collect plasma that is used to save lives. When someone is deferred it is not becuase they are being picked on, singled out, or disrepescted. It is because we have to think about the person who will eventually receive the medication/treatment the plasma is turned into. No, that pimple on your arm or that runny nose or that higher temperature is not a big deal to you, but if it was your child depending on the medication, wouldn't you want to make sure it was collected from someone who is comepletely healthy?
At our center we have a lot of great, friendly, fun employees. However, the biggest employee issues we have (and these issues do impact donor wait times and team morale) are 1. employees complaining to donors when they do not like a process or decision implemented by the management team, 2. employees arguing with whoever is supervising the floor, 3. employees purposely go slow to avoid work (not talking about ne
Prospretty good pay, plenty of overtime, plenty of advancement opportunities
First of all, let me apologized with this lengthy review, but I want to make sure future candidates sees this, as some of you might be considering leaving your current job to join Biolife.
-Schedule: Unless you are part of management or the lead, you are not guarantee 40 hours even as a full-time employee. You will be lucky to get 35 hours a week as a full-time employee. The only day you work 8+ hours are Monday and Saturday, but since you're not getting 40 hours, those Saturdays are not overtime pay and regardless if you work days-or-not, you will have to come in at 7am on Saturday and work until close. Chances are also, if you are working a Monday on that week, you'll get Saturday off and vice versa.
When the building closes, this does not mean you get to leave right away. Since there are donors who loves to come in after the door closes we have to wait for the last donor to finish, before you can start your closing duties and go home. Closing duties are set from 1-7, with 7th being the last is usually the last to leave while the others get to leave first. Closing duties varies every day, but you will be surprised as how some always get to leave first and some always stuck being last.
-Break: This is how break works here: You come in at the start of your shift -- about an hour later -- they start break. This wouldn't be an issue, but this is the only break you'll get unless you're working Monday and Saturday, where you'll get a 30 minutes unpaid lunch also. Break a
ProsClose to home for me, interacting with the donors
ConsBreak, management, overwork, schedule and environment
Consider this place a stepping stone of sorts; you can work here and earn a paycheck, but that's about it. A sense of fulfillment or value quickly fades away after a year once you're doing the same thing over and over day after day. If you have any other skill of endeavor you'd like to pursue, work on that while you're here and leave ASAP.
You'll be on your feet walking up and down the building for 8+ hours a day and not allowed to sit on anything or lean because of "professionalism" and your measly 5 - 10 minute break or lunch isn't even mandatory since there are no labor laws protecting you. You can spend the entire day there without any sort of relief.
While job advancement is usually immediately available and the only source for a decent pay raise, training is at the discretion of management so if you're not one chosen from your group of new hires, you'll be left months behind while one single golden child is pushed too rapidly through other training to get them in a certain position in the left amount of time possible.
The company is extremely strict about their metrics and numbers relative to other centers. Unfortunately though, the center here is one of the worst in the nation. Processing times are astronomically high, yield is dismally low, and the center is probably number one in the nation for employee turnover. Even transfers from other centers who have come down to help have entirely left BioLife after their experience with our management team. While not
ProsGreat 401k and insurance, meet many people, laboratory experience
ConsMonotony, Breaks are luxuries, On your feet 8+ hours a day, hours cut regularly, 2% raise per year, terrible management team
I worked for this company for over a decade and had my fair share of ups and downs. Progression was difficult if you ever showed an inkling of anything your superior did not like - personal things, lifestyle choices, appearance, ideas and most of all - speaking your mind. Having a free will and expressing your thoughts and opinion will only hold you back, as a majority of the ones who progress are either programmable drones or suck-ups. The best thing about this job is the benefits. This is something that is noted on many occasions by the employer, however, we live in a time where we want things now and such benefits do not play in to the workplace environment.
What kept me around was my will to never give up, and I wanted to climb the ranks so that I could improve the environment and culture for my co-workers of past, present and future. I wanted to help improve the image of the company and have people actually like their job, but this was more than an uphill battle. The company's goals are relentless and more is always wanted, with less resources. This may be standard for most companies, but you cannot successfully do such things if you are not keeping the employees happy.
It is extremely hard, fast, busy work for the production floor workers. I was in these positions for the bulk of my tenure, before making it to management. My goal and desire was to help reshape the center I was in, and eventually the company as a whole to bring back the pride employees have, with
ConsRelentless Expectations, Goals, Unstable/Inconsistent Company Goals
You will be made to feel this place is awesome to work at when you first start here but think again. You will immediately see the difference after a month of being here. Management is horrible. They don’t give a cr*p about you. Some members of management do legit care but they can’t do much when higher ups control them. All they care about is numbers and stats. If you are having a bad stick day they say they will help out and put you somewhere else if you are cross trained in different areas but when you ask they just say do your best and won’t move you. That’s a donor safety problem in my opinion. They tell us we don’t have nearly enough donors but we feel extremely overworked and understaffed constantly. I don’t know what we would do if we had the amount of donors they want us to have. We work hard but are always made to feel like we don’t. You get overwhelmed, stressed, and need help but they won’t give it to you. Supervisors have power trips and are rude and controlling to employees. Nurses are incompetent and I wouldn’t trust them with my life at all if I was in a hospital setting. If you look at reviews for most centers you can see a clear pattern. Almost everywhere has the same complaints. Literally they all are almost word for word the same. Only reason I really stay is because it’s hard to find work right now where I live and the benefits are pretty good for me to have. This place is making my stress levels way too high and my health so much worse. You are constantly
Let me start by saying that Biolife is not a clinic/hospital, it is a plasma donation center. They are open six days a week and are only closed on Sunday. The only holidays you have off are Thanksgiving, Xmas and New years. The other holidays are open as schedule ... and chances are a regular full day.
The standard work day for a phlebotomist(s) is to hooked the donors to the plasmapheresis, perform venipuncture and in short, babysit the donors until they're done with their donation. You spent all day on your feet until your break time; however, breaks are very limited. Breaks are given between the first 2 hours of your shift, paid 20 minutes break, seems fair right? No, because this is your ONLY break of the day unless you're working 8 hours then you'll get an 30 minute unpaid lunch.
However, most employees at Biolife are only scheduled to work 7-7 1/2 hours a day, so imagine taking your break the first hour and going the rest of the day without a break. Need to use the bathroom? You'll have to get someone to cover for you. Seems fair again right? No, because the staff are usually shorthanded due to a high turnover rate and when it gets busy, there is no guarantee that someone will cover for you.
At Biolife, you'll work rotating weekends, however, when you're working Saturday—you won't get pay time-and-a-half—because it is your regular work hours and chances are: you are no where near the 40 hour mark to qualify for OT. Which defeats the purpose of working Saturda
ProsBenefits and three day weekend
ConsLimited break, high turnover rate, overwork, working holidays and mismanaged
Started off good, then slowly got stressful and overwhelming
It started as a good job. Co-workers we’re great and trained really well. But because most of the workers were college students, they all eventually left once they graduated. The center then started hiring a lot of new younger people who came in and changed everything. Instead of having those of us who have been working there longer train the new employees, they were having new employees train new employees, so A LOT OF IMPORTANT INFORMATION was missed and eventually were erased. Whenever I try to correct someone they would just tell me that it’s not how they were trained. So I just stopped trying to teach them according to SOP and let them do what they were trained to do. After all… I’m not considered a trainer anyways because in order to train you have to be signed off to train.
Supervisors were leaving and the new supervisors who, pretty much only wanted the money, were getting hired. The new supervisors always get annoyed when asked for help or would make up an excuse so that they didn’t have to help out. A couple of the supervisors would just go and hide in the office most of the time instead of coming out to help.
It can get super busy to the point where donors could be waiting for 15-20 mins jus to get the VP done. Only a few people are trained on certain things so if you have a donor with a reaction and no one around you is trained, it takes a bit to find someone to come take care of it. Also, only certain people are allowed to do the vp on new donors so if your not
ProsBenefits, gifts, great co-workers, great place to step into the medical field
ConsShort breaks, bad supervisors, never off work on time because it can get pretty busy
BE WARNED: After working here, you will leave with clinically diagnosed depression, low self-esteem/self-worth, crippling anxiety, and skills that do not transition well into other companies.
This job is modern day slavery. A typical day at work is stressful before you even clock-in. Fellow employees will be grabbing at you for help the second you walk through the door. Everyone is miserable, which makes the work environment dreadful and hostile. The management model operates under two mentalities: "you live for this place" and "guilty until proven innocent". Management plays favorites. The facility functions like a high school in the sense that there are cliques, brown nosing, gossiping, and sabotaging. Management has inappropriate relationships with subordinates. Those employees get promoted. Having an opinion of any kind or speaking your mind will result in fabrication of events in an attempt to taint your name/work ethic and termination. The workplace culture is extreme emotional and mental bullying. The company values metrics and revenue, you are a cog in the big machine, you are easily replaceable and they will make you feel that everyday.
The hardest part of the job is being forced to smile through it all and being subjected to abuse while still having to operate at peak performance. The most enjoyable part of the job is going home and eventually being able to hand in your resignation letter.
+ 3 weeks of PTO upon hire
+ 2 weeks of sick pay
+ benefits upon
Questions And Answers about BioLife Plasma Services
How often do you get a raise at BioLife Plasma Services?
Asked Feb 4, 2021
Answered Sep 29, 2022
cents on a dollar yearly
Answered Sep 27, 2022
What is the best part of working at BioLife Plasma Services?
Asked Nov 29, 2019
Meeting new people
Answered Jul 3, 2022
Employees are nice
Answered Jun 25, 2022
What is the promotion process like at BioLife Plasma Services?
Asked Mar 16, 2022
Depends on your position if you can get promoted
Answered Sep 16, 2022
A pain in the ass you won’t actually get trained for like 3 months
Answered Sep 5, 2022
What is a typical day like for you at BioLife Plasma Services?
Asked Apr 25, 2020
Answered Sep 21, 2022
Answered Sep 19, 2022
If you were in charge, what would you do to make BioLife Plasma Services a better place to work?
Asked Nov 12, 2019
Proper training with available, qualified trainers. A separate room for training, not in a clustered office with lots of distractions and no one to assist you when you have questions. More computers for training, not shared computers or tablets without secured WIFI. A more professional environment that monitors noise levels. Employees get really loud, making the center look like a “flea market”! Stop over-booking donors when under-staffed to avoid unnecessary stress for the already over-worked staff and eliminate creating rooms for errors. Finally, stop promoting by “favoritism”!
Answered Jul 24, 2021
Value and show appreciation to the employees. Stop trying to act like a cold corporation.