Working at CARVANA: Company Overview and Reviews

CARVANA
CARVANA
2.8
378 reviews
CARVANA Ratings
2.8
Average rating of 378 reviews on Indeed
2.7Work-Life Balance
3.4Pay & Benefits
2.6Job Security & Advancement
2.4Management
2.8Culture
Headquarter
Phoenix, AZ
Employee
201 to 500
Revenue
$25M to $100M (USD)
Industry
Auto

Popular jobs at CARVANA

 Average SalarySalary Range
Customer Advocate
110 Salaries reported
$17.88
per hour
$8.90-$26.85
Inventory Associate
116 Salaries reported
$11.47
per hour
$7.25-$17.25
Lot Attendant
31 Salaries reported
$12.03
per hour
$7.25-$18.05
Operations Lead
43 Salaries reported
$120,628
per year
$42,000-$225,000
Production Manager
38 Salaries reported
$76,816
per year
$38,000-$116,000
Salary Satisfaction
40%
Of the employees are satisfied about their pay
Based on 589 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

CARVANA Reviews

Popular JobsInventory AssociateCustomer AdvocateTransporterLot AttendantDetailerTechnicianDriverInspectorAutomotive TechnicianUnderwriterCar HaulerCustomer Service RepresentativeLine LeadTruck DriverInventory CoordinatorLogistics AssociateLoader/UnloaderPainterVerification AdvocateInsurance Verification SpecialistInventory SpecialistLoaderRetail Sales Associate IISenior TechnicianAccounts Payable ClerkAssociateAutomotive DetailerCar haulerCarvanaEmployeeInventoryLogistics ManagerMarket ManagerMoverOperations AssociateOutside AdvocatePhoto SpecialistPhotographerReconditioning AssociateRegistration SpecialistRisk ManagerSales RepresentativeSenior Customer AdvocateShop TechnicianTeam LeaderVerification Representative8 car haulerAdministrative CoordinatorAdvocateAnonymousAuto Body TechnicianAuto HaulerAutomotive MechanicBrake TechnicianClass A Car HaulerCoordinatorCosmetic AssociateCostumer AdvocateCustomer Support RepresentativeData Entry ClerkData ScientistDelivery DriverDepartment LeadDetailDetail AssociateEntry Level Automotive TechnicianField AdvocateFull Time Car-HaulerHuman Resources GeneralistIAIC AssosciateIndentured ServantInventory AnalystInventory POCJunior RecruiterLead DriverLine LeaderLocal DriverLog.Inventory ClerkLogistic CoordinatorLogistics SpecialistLoss Prevention ManagerLot PorterMaster Plasma Center TechnicianMechanicNon-respected OneOfflot RunnerPDI TechnicianPortering ManagerPost productionProduction AssociateProduction ManagerProduction TechnicianProject ManagerQuality Assurance EngineerReceiverRecruiterRegistration Inbox AdvocateRegular EmployeeSTC AdvocateSenior EngineerSenior LeadershipSenior Logistics ManagerSenior ManagerSenior PurchaserSenior Service AssociateService TechnicianShift LeaderTechnician 1Title ClerkTrainerTraining SpecialistTransport DriverVerification advocateVerification ll advocate

Overall Reviews at CARVANA

1.0
Accounts Payable Clerk | Tempe, AZ | May 25, 2020
Horrible
Values in which no one follows. Management operates by instilling fear. Ultimatums are constant. No consistency in schedule. No upward mobility. Look elsewhere
3.0
Data Entry Clerk | Euclid, OH | Dec 17, 2019
Fun place to work
Productive and fun place to work, everyone get along very well. the brake room have a ping pong table, and basketball court. The company also provide uniform and have in place for employee to get uniform clean.
2.0
Inventory Associate | Blue Mound, TX | Dec 3, 2018
It was a nightmare
Carvana does not help in arbitration cases they just try to get the person who brought the charges to quit...would be a great place if it wasnt for bad management
2.0
Customer Advocate | Tempe, AZ | Apr 5, 2019
Do not work for this company if you value your sanity
This company pretends to be customer-centric but all you do is screw customers after selling them terrible vehicles. Although you are provided training when you start in any position in the company, you work with outside advocates with little to no training and any time you bring that up to leadership you’re made out to be a complainer. Leadership does not take constructive criticism well at all and they promote from within based on nepotism and favoritism and not on performance. Everything is about maintaining an image of togetherness and congruency but under the surface it’s pure chaos. There is mandatory OT and they hand out “points” for lateness and use of unscheduled PTO. Working at Carvana is like working in a fishbowl. Everyone who isn’t in the inner circle is treated like a child and there is no accountability in terms of how the leadership team is handled when they make mistakes. It is a brutally stressful environment and working for this company made me feel like a terrible person. I had to quit just for my own mental health. Please do not work for this company. I know the pay and benefits seem worth it but in the long run they aren’t.
ProsFree food and fun activities
ConsMicromanaging, poor treatment of employees, lack of opportunity for growth, stressful, and overall bad company practice
3.0
Administrative Coordinator | Winder, GA | Mar 24, 2019
Its and okay place to work. No Life balancing and working through the weedays and weekends
Most likely Transporting cars.Learned administrative coordinator. Management is attitude is horrible they favoritism. they watch out for their people
ProsDriving all kinds of cars, learning management
ConsManagement, work more area without pay raise they pick their favorits
3.0
Training Specialist | Tempe, AZ | Mar 23, 2020
Great Values, Good Idea
If you are coming in as an advocate go through that line for promotions. Going outside of the Advocate role, you will lose all of the company values , and your thoughts and opinions on how to better processes will be brushed off. There is no growth outside of the Customer Service departments.
5.0
Line Lead | Cleveland, OH | May 29, 2019
productive and fun place to work with basketball and ping pong
bad fit for those who want to be home on time unpleasant commute for west siders limited compensation packages for skill level and lenel of commitment expected benefits were good
Prosbasket ball and ping pong
Consshort breaks
1.0
Operations Associate | Tempe, AZ | Jan 4, 2020
A disaster
Not worth the mental stress. I would never recommend anybody to work here. There is a childish culture that prevents anything from getting done yet write ups are given when stat goals aren’t met. The management shows absolutely no interest in working with their teams to grow.
5.0
Transporter | Delanco, NJ | Feb 12, 2019
Great Place !
Everything was as promised and everyone did/does as much as possible to help you succeed. For Transporter position you have to understand that it is different than any other trucking job one may have had before! Car hauling takes time to master and in the beginning it is hard to grasp but willing person can become professional and learn it in around 6 month! Ask questions during your interview and make sure what you are applying for is something that you are able to do! Routes and schedule are based on driver seniority so it will take time to get schedule and route you want. If you need assistance both drivers and managers are more than willing to help and assist.
ProsManagement and coworkers and entire company are awesome!
ConsNone so far !
3.0
Logistics Manager | Blue Mound, TX | Jul 23, 2018
Carvana
Decent place to work. Good advancement and pay. They are willing to hire from with-in. So you can advance quickly. They look more towards the final goal.

Questions And Answers about CARVANA

What tips or advice would you give to someone interviewing at CARVANA?
Asked Feb 27, 2018
The Delanco site is very much a boys club. I would say that if you are going to interview and be a part of that culture that in order to be successful you have to remain a part of that boys club. Because once they view you as a threat and or no longer see a uses for you you will be out
Answered Dec 13, 2019
Know what you're talking about be computer savvy I know how to drive all vehicles automatic and standard
Answered Dec 11, 2019
What is the most stressful part about working at CARVANA?
Asked Oct 18, 2016
Driving Manual cars and getting into ubers with strangers.
Answered Jan 11, 2020
There is no stress everybody carries their weight
Answered Dec 11, 2019
What is the work environment and culture like at CARVANA?
Asked Aug 24, 2016
Good work place but management lies they will constantly go back on their word they get you in saying they will put you in the position that you apply for then stick you some where doing something that your not suppose to be doing doing extra gets you no where with this company
Answered Sep 7, 2019
As a car hauler don’t expect to enjoy the holidays, Christmas, Easter, Thanksgiving and 4th of July. They may give you your Birthday off but these holidays are work days for us. Carvana used to be about family on the holidays but they have lost sight of that.
Answered Jul 10, 2019
If you were in charge, what would you do to make CARVANA a better place to work?
Asked Nov 3, 2019
Just about nothing. The Management is great!
Answered May 29, 2020
Replace all up management and take away bonuses for upper management.
Answered May 22, 2020
What questions did they ask during your interview at CARVANA?
Asked May 28, 2019
- Customer Service Experience - Personality Assessment while interviewing (Smile) - Start Up Culture
Answered Apr 20, 2020
They didn’t ask any questions. They explained the job and all the requirements and things you should expect.
Answered Feb 17, 2020