CHEP

Working at CHEP: Company Overview and Reviews

CHEP
CHEP
3.2
504 reviews
CHEP Ratings
3.2
Average rating of 504 reviews on Indeed
3.2Work-Life Balance
3.4Pay & Benefits
2.9Job Security & Advancement
2.9Management
3.1Culture
Headquarters
Sydney, AS
Employees
501 to 1,000
Revenue
$5M to $25M (USD)
Industry
Consulting and Business Services

Popular jobs at CHEP

 Average SalarySalary Range
75 salaries reported
$16.96
per hour
$8.45-$26.05
35 salaries reported
$15.92
per hour
$7.95-$23.90
41 salaries reported
$17.21
per hour
$8.60-$25.85
8 salaries reported
$17.19
per hour
$8.55-$25.80
13 salaries reported
$18.58
per hour
$9.25-$28.80
Salary Satisfaction
46%
Of the employees are satisfied about their pay
Based on 1289 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

CHEP Reviews

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HousekeeperHouse ManagerHuman Resources Business PartnerHuman Resources SpecialistIT Project ManagerIT TechnicianInside Sales RepresentativeIntegration ManagerInternal AuditorInventory LeadJefa de Equipo de Créditos para EuropaJefe de mantenimientoJovem AprendizJunior Account ManagerJunior AdministratorKierownik projektu / Project manager (m/k)Lead HandLiaisonLine LeadLoader/UnloaderLogisitics ManagerLogistics PlannerLíder de ProduçãoLíder/a de servicios compartidos de recursos humanosMaintenance EngineerMaintenance ManagerManager (m/w/d)Marketing managerMaster/a data managementMillwrightMontacarguistaNutriologo/aOffice ClerkOperario/a de producciónOperations AdministratorOperations CoordinatorOperations managerOuality controlOuiOutreach SpecialistPallet MakerPallet SortorPallet herstellerPeer EducatorPlan ManagerPlant OperatorPracownik produkcji (m/k)ProProcurement AnalystProcurement SpecialistProduct AnalystProduct CoordinatorProductionProduction AssociateProduction ForemanProduction SupervisorProgram ManagerPurchaserPurchasing AssistantQuality SpecialistREPARADOR DE PALES EUROPEOSRapairReceptionistReceptionist/Administrative AssistantRecruitment ConsultantRepresentanteRepresentante ComercialResponsable Comptable (H/F)Responsable Stocks (H/F)Responsable de recursos humanosRetail Sales AssociateRisk AnalystRéceptionniste (H/F)Réparateur polyvalentSales AnalystSales AssociateSales DirectorSales and Marketing ManagerSaw roomSecretario/a comercialSenior Financial AccountantSenior Logistics AnalystSenior ManagerSenior Procurement AnalystSenior Sales ManagerSenior Supply Chain SpecialistSenior TechnicianService ClerkService ManagerServicio al clienteShipper/ReceiverSite AdministratorSite LeadSolutions ManagerStaff AccountantStagiaireStagiaire (H/F)Strategic Accounts SupportStripper/strip dockStudent ConsultantSupervisor de OperaçõesSupervisor de ProduçãoSupervisor/a de logísticaSupply Chain AnalystSupport Coordinator (m/w/d)SurveyorSystems AdministratorSystems AnalystTarimero/aTeam leaderTechnical SpecialistTechnicien de Maintenance (H/F)Technico-commercial (H/F)TimberTransaction CoordinatorTravailleur en Construction Générale (H/F)Treasury LatamUnloaderUtility WorkerVolunteerWarehouse AssociateWarehouse LeadWarehouse SupervisorWork Experience PlacementXYard Workerasset managementit leadtear downthec maintenancewashbayÉlectromécanicien (H/F)
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Overall Reviews at CHEP

1.0
Repair Technician | Charlotte, NC | Jan 21, 2021
Hard work that’s very unappreciated.. Temporary job at best with the current management and team leads there.
The place is dysfunctional, employees are never treated fairly. Favoritism has definitely been shown to only few and certain people during my time there. Some people can get away with things that others won’t. Very tiresome job, tedious work conditions. Management is terrible. You will be fired, it’s just a matter of time before you’re getting written up for the most pettiest of situations. Atmosphere there always seemed dull, and you can never do enough to please the staff even when u go over and beyond. Always new and a lot of times unnecessary implements being added that further insures you being fired. Prison style tactics are used, I definitely felt like an inmate while being under the current staff there. Only 5 days of PTO every 365 days of the year until you’ve been there for 5 years. Rarely hear about anything positive you do, only the negatives. They have great employees that work hard but always seem to get fired for something. I’ve gotten fired for something that I was never written up for, not even a verbal warning (during the pandemic). Not only that, they didn’t fully explained why they fired me or what day the incident occurred that they were firing for. They have a don’t care attitude about what you say or think, your opinion will not matter at all. They will let u come to work knowing that their gonna fire u when u get there for something from the day before instead of relieving you the day of the incident. Probably because they are wrong for the actions bei
ProsBenefits are decent
ConsBad atmosphere, management is terrible and will definitely fire you no matter how dedicated you are to the job, very hard work that wears on your body, No climate control in the warehouse, and they don’t treat you like a decent human being more like you’re a machine
5.0
Recovery Specialist | Denver, CO | May 10, 2019
Excellent company to work for.
CHEP is an excellent place to work. The health care benefits are the best there are. Being a self starter is a must as this job will require you to maintain your area of responsibility with limited supervision. I locate company assets and return them to CHEP Service Centers. I do this by developing relationships with customers. I maintain account health and supply chain initiatives by conducting regular customer site visits. I maintain account health by ensuring the CHEP value is understood by the customer and I provide timely feedback to ensure overall account health is achieved for each location in my territory. I help the customer resolve issues by education and I deliver a consistent message to the customer on the CHEP value proposition, which improves customer retention and loyalty. I work with Business Development Managers (BDM) and Extended Service Managers to identify opportunities to expand current business by demonstrating cost savings and benefits of using CHEP to the customer. I have conducted several investigations and recovered thousands of dollars of company assets. I work independently in my home office and handle my own expense reports. My case load is approximately 2700 clients in 2 states (CO, WY).
ProsThis is a salary position. The pay is comparable to other jobs in my area.
ConsUpward movement is limited
4.0
Regional Manager | Scarborough, ME | Mar 9, 2021
Steady and Consistent; Incredible room for growth.
I started at this company at the most entry level position with literally zero warehouse/industrial experience and no college education. I was continually given opportunities to learn more aspects of the business. My manager noticed how hard I was working, and after just three months, I was moved into a higher paid position. The opportunities did not stop there. After 6 months in that new position I started going to other locations to help train people who did my same job. It wasn’t long after that I was offered an opportunity to relocate to a new state and manage a new facility. Since then I have travelled all around the country, helped create corporate policies, open new locations, and generally give my input to senior level leadership and have them actually listen to me and take my ideas seriously. All because they were willing to take a chance on someone with no credentials or experience. Now, I hold a corporate level position. I travel the country to help people learn, grow, and and improve workplace conditions at almost 30 locations. I went from zero experience to having a genuine career in a field I enjoy. And even though I still do not have a college education, the company would help reimburse me if I chose to pursue one.
ProsOpportunities, job security, benefits.
ConsThe work is physical and the warehouses are dusty.
1.0
Forklift Operator | Temple, TX | Feb 16, 2019
Double standard workplace FULL OF chaos and Disorganization
I worked the Lines and unloaded trucks at a very fast pace... considering I was the best operator picked out of 14 candidates at time of hiring. I went from being the Best Operator to being Wrongfully Terminated after two short months. Management is very poor and would rather fire you than to resolve issues. Leadman snatched the keys from my forklift demanding I go look for Another job, I almost got hit by another lift driver who was on the short list for recklessness and None of these incidents were ever reprimanded. Instead of dealing with these issues the manager elected to fire me over a petty write-up of not releasing dock. I'm currently collecting Unemployment Benefits because of All the Disorganization, Chaos and Refusal to confront the Real Issues at this workplace. EVERYDAY is some New Rule/Policy that's ever changing and Sometimes you will not even know about it until they write you up. New Leadman and New supervisor don't mind losing good employees just to make a name for themselves. Pallet builders will yell at you over pallets and management will not diffuse the hostility.
ProsGood Opportunity to collect Unemployment Benefits
ConsPoor Management, Hostile Workplace, Constant threat of Write-ups, No Guaranteed 40 hour workweek
4.0
Plant Manager | Hazelwood, MO | Feb 23, 2015
CHEP Knows How To Retain Employees
From the day I was hired at CHEP, they made me feel like a person and not a number. They are good listeners and don't pull punches if something is endangering a relationship with a customer or the safety of the employees. They have a great package for enticing good people like benefits, higher than average wages, on-going opportunities and a great work environment. In 2011, CHEP merged the container division with a small company that they purchased called CAPS. I was told that after I helped transitioning the company to the CAPS location in Michigan, that I was going to be offered a great position with them in Michigan. I did my research on CAPS and found that they were not in alignment with the same values and retention planning that CHEP was. They did not treat employees with the same respect and in some cases, they went the exact opposite on the way the deal with employees and situations. So I turned down the offer. Did not want to move that far from family to deal with a company that seemed to be the opposite of what I am looking for in a workplace. CHEP, on the other hand is a place that if you get in, you will not regret it.
ProsBenefits, family oriented, keep you wanting to come back everyday
ConsNot too good at evaluating and understanding companies they purchase
2.0
Systems Administrator | Orlando, FL | Feb 22, 2019
Horrible IT Dept. Conditions
CHEP uses a firm out of India to hire its IT Staff but that firm hires another firm to find it's staff. Problem is the firm Chep hired is literally 99.9% all Indian and they all stick together, totally bias, and will rotate you out within 3 months unless you are part of their Ping Pong click. I have confirmed this with 4 others who worked there and all contacted me regarding this as a heads up. Problem is I don't play Ping Pong. The people at CHEP who are with CHEP were wonderful. The IT Desk on 3rd floor management is horrible. I had to work closely with my co-worker whom did all the training, and showed me everything. The manager did nothing regarding training, policies and procedures, meetings, and then has the audacity to complain about performance after telling me to pick up the prior terminated employee's tickets that had outstanding SLA times from 3 weeks out. Then lied to upper management about my leaving on personal reasons which was an outright lie, then changed it to performance to cover himself. Other than this traffic is horrible getting out at 5pm.
ProsClean breakroom, clean bathroom, nice CHEP employees, great environment outside of IT
ConsThe IT Dept. on the 3rd floor management, Won't last more than 3-6 months max
3.0
Quality Control Inspector | Cedar Rapids, IA | Dec 6, 2020
Painful
I worked there for 11 months. Started out building, moved to QC and was placed on custom and plus side depending on quality issues. Was on the safety committee and even became a temporary Team lead until they hired someone to take the spot, I would have took it if my point weren't so high but it came as a spit in the face when I even had to train them how to be the team lead. Afterwards I moved to become the janitor and was fired for taking my break with everyone else cause they had me on a cleaning schedule on which at that time I was meant to be mopping floors. The city turned off the water that day but I was confronted by a higher up and was sent home. Called corporate about the situation and they sided with the higher up. Its been a few years now and I have even tried to reapply cause of my profound knowledge of being there and I have been denied everytime. Must be nice retiring people who have been terminated for being drunk on the job and risking the safety of other employees and not the people whos best interest was making Chep a better work environment. J.B.
ProsLoved that job
ConsBetter be ready for everyone being up in your face, Either deal with it or dont work here cause this job aint for the weak
3.0
Office Manager | Knoxville, TN | Oct 17, 2017
Very fast paced and stressful at times
I worked with the company for over 13 years. When I started our branch only sold about $35,000 a week in product, but during my time there we grew to having weeks of $150,000. So the work changed and got much busier. Our company was bought by another so all of the company policies and procedures changed. This made things more difficult at times to actually do my job properly without upsetting customers. I learned many skills during my time with the company from payroll systems, Microsoft programs, hiring and training. Even though I ran the office, and at times did multiple jobs (Assistant plant manager or plant manager when they were fired or moved on somewhere else) customer service was always extremely important to me. I enjoyed helping customers and also had good relationships with the employees because I felt it was important to get to know them. The hardest part of the job was trying to fit a 45-50 hour a week job into 40 hours. I did like that because I was there so long that I got 5 weeks paid vacation and 6 paid holidays.
ProsBenefits, paid time off
ConsHealthcare changed
1.0
Logistic Coordinator | Orlando, FL | Jul 7, 2019
Poor Management Taken to a New Level
Absolutely, hands down the worst management (and manager) I have ever encountered in over 25 years of employment. Favoritism and nepotism are the norm there. If you show up every day to work, you are in the minority and not valued. The employees with the worst work ethic, who lack the skills and experience to do the actual job (which is overlooked by management because they are friends, friends of friends or like "Star Wars") are valued the most. My manager would complain about his employees to their peers right in front of me. Very unprofessional behavior. He also had zero Logistics or management background. Again, it's all who you know. For a company that proclaims diversity, they fail miserably. They only like people with the same mindset. If your opinion differs, they don't want to hear it. Managers will go out of their way not to include certain employees and make it very obvious. How can you run a company based on friendships only? Answer...you can't. Period.
ProsJob was fine
ConsToxic management
4.0
Operations Representative | Bardstown, KY | May 20, 2012
Good Place to work
CHEP is a good company. A typical day consisted of visiting the service centers. I conducted product quality audits, sanitation audits, train personnel, managed finished product inventories, audited product rotation and raw material inventories, and communicated with the management groups regarding customer issues or compliance issues that arose. I would also handle any logistics issues that would arise. Met with the plant manager and discussed the visit and any issues that were found. I would discuss action plans to resolve the issues. If the issue was repeated from visit to visit then I would get the regional manager involved to make sure that actions were taken to resolve the issue on a more consistent basis. I worked independently within my territory. My territory included Indiana, Ohio, Kentucky, and Tennessee. The hardest part of the job was covering 9 facilities in 4 states. It required a lot of time on the road and away from family. I really enjoyed the independence of the job.
4.0
Production Coordinator | Trafford | Feb 16, 2014
Great colleagues
A typical day at work tends to consist of dealing with customer queries via email or phone (predominantly via email). The queries tend to vary and can be anything ranging from a simple order cancellation/new order request to setting up a new standing order and system training. We also receive internal queries from field based colleagues, account managers, national account managers and retailers. Another part of our day consists of transport planning and ensuring the service offer runs as smoothly as it can. As this was a new project when I started in 2011, I had to learn everything about the job on day by day basis; I learned how to prioritise my workload, organise and manage multiple and varied requests, train new members of staff as well as creating system user guides for internal and external use. I get on extremely well with my co-workers and we're a very close-knit team. We have always communicated and worked well as a team but as we were without a team leader for a big part of last year, we learned to communicate more and supported each other on all aspects of the job. I would say, we've become even stronger. Management of the team however has not always been great. We do not always have support from our team leader or manager and are often left to our own devices (we were without a team leader for several month last year and no assistance offered). The team leader and management can sometimes be hard to approach as well. Most of all I enjoy dealing with custome
ProsGreat team members.
ConsTeam Leader difficult to talk to/relate to.
4.0
Clerk | Homebush Bay NSW | Aug 4, 2021
Productive and fair place to work.
I was only there for a short time and so the time I was there I was learning one particular job which was data entry of the receipts from the delivery guys who delivered the pallets to the various customers, etc. So I was basically doing the same thing every day. I really enjoyed how CHEP taught/advised us about the other departments and what they did in the company, and how they fitted in. They took us around and showed us, as well as introduced us, to the other people in those departments. The guy teaching us also took us to head office to meet the CEO and we had lunch with him. He advised us of a pyramid "action" system, where if someone had a question or complaint, the first person would put it in the system, it would then go to the correct department to be actioned. If it wasn't actioned in a certain time frame, it would then be escalated to someone higher up, etc. And eventually it could even get right up to the CEO if no one did anything. But I'm sure people made sure that didn't happen. Workplace culture was fine on the whole. The only thing that I didn't like was that there was a gentleman in my department that liked to listen to the radio whilst doing data entry. That wasn't so much the problem, it was the station he liked to listen to. It wasn't to my liking (some loud, metal music channel, I prefer classical), and as he had been there longer, we weren't allowed to change the channel to something else, which I found very unfair! Had I stayed longer, I would have m
ProsGenerally nice people to work with.
ConsHaving the radio on in the room. I prefer quiet when I work.
4.0
Analista de Logística | Louveira, SP | Aug 29, 2012
Empresa multinacional de médio porte; dinâmica; com salarário satisfatório e ambiente agradável para se trabalhar.
A CHEP do Brasil é uma Empresa Multinacional de médio porte que oferece salário compatível com o do mercado; possui um ambiente agradável de trabalho com pessoas capazes e que realizam além de suas funções, trabalho em equipe gratificante; oferece plano de carreira mas em algumas Áreas da Empresa este "plano" deixa a desejar, ficando o funcionário na mesma função sem visualizar promoção. A CHEP é uma escola, oferece aos seus funcionários ótima aprendizagem e o prepara para o mercado de trabalho.A mesma oferece refeição no local. Iniciei na CHEP em 2004 com a função de atendimento aos clientes e distribuidores, para agendamento de coleta do ativo da empresa; contrato de fretes para a realização destas coletas (logística reversa), a CHEP fecha contrato com cliente (ex: Unilever;P&G...) e estes clientes efetuam a paletização de seus produtos nos paletes da CHEP, para direciona-los aos seus distribuidores e estes devolvem o produto a CHEP; trabalhei na Área de Asset Management e em seguida Logística, sendo promovida de Assistente para Analista com a função de efetuar a pontualidade (porcentagem) de coletas atendidas, avaliando as transportadoras e buscando solucionar os problemas no caso de atraso ou não atendimento das mesmas (SAC); no setor atual de Planejamento, atendo os clientes programando as entregas dos ativos da CHEP, analisando o prazo; estoque nos Centros de Serviços Regionais da CHEP; efetuando as transferências entre estes CSR´S e incluindo as reclamações no canal de
Prossalário adequado; dinâmica; ambiente de trabalho adequado.
Consdistância casa/trabalho; não possui ônibus fretado e falta de cargos para gerar promoção.
2.0
Becario | Madrid, Madrid provincia | Aug 1, 2016
Mucha decepción
(Perdonad si hay faltas ortográficas. Soy extranjero y aprendiendo el idioma todavía.) He estado en esta empresa como becario. Chep me ha decepcionado mucho. Por parte de RRHH no he recibido ninguna ayuda, ningún consejo. Este departamento era muy mal organizado y no está buscando talentos sino empleados baratos (sobre todo becarios). He visto como han despedido a gente, que llevaban mucho tiempo en la empresa que, por mi punto de vista, han hecho un muy buen trabajo porque tenían un sueldo bastante alto en comparación con los que llegan de nuevo. Chep ha hecho esta gente enseñar a "los nuevos" todo lo que saben, simplemente para después poder quitarles de su puesto. Eso me parece una falta de respecto y de la humanidad. De las entrevistas que he tenido dentro de la empresa no he recibido ningún feedback por parte de RRHH. En mi último día me sentía simplemente como un recurso que ya no hace falta. Me han hecho firmar el finiquito y ni me miraban, ni decían adiós. No creo, que he hecho un mal trabajo, porque mis compañeros me han dado buen feedback y no querían que me vaya. El trabajo que he hecho no era el de un becario sino de un empleador normal. Al principio tenía una corta introducción en el puesto pero pronto me han dejado solo pidiendo estudios a menudo. No he recibido casi ninguna ayuda. Tenía que confiar en mis compañeros que, por suerte, han sido muy amables y me ayudaban cuando hacía falta. El ambiente es bueno. Hay gente de todas las partes del mund
ProsBuen ambiente
ConsRRHH muy enfocados en encontrar gente barata

Questions And Answers about CHEP

How often do you get a raise at CHEP?
Asked Dec 6, 2020
Every 90 days
Answered Jan 18, 2023
Every year
Answered Jan 3, 2023
What is the promotion process like at CHEP?
Asked Jul 4, 2022
its all about what you learning themore you learn the faster and further youll get
Answered Jan 23, 2023
There are none
Answered Dec 28, 2022
What is the best part of working at CHEP?
Asked Dec 5, 2019
Nothing
Answered Jun 15, 2022
Endless overtime and paid weekly
Answered Jun 2, 2022
What is a typical day like for you at CHEP?
Asked May 3, 2020
Stressful work environment… horrible management
Answered Jan 4, 2023
Skeleton crew
Answered Dec 15, 2022
What is the most stressful part about working at CHEP?
Asked Apr 20, 2017
I would say that from experience that the summers are quite difficult if you are not used to the heat pleanty of hot in there and remaining hydrated is difficult however it becomes a chore for yourself drink lots of fluids.
Answered Jul 28, 2019
Having to see the overpaid, cowardess onsite manager first thing in the mornings
Answered Oct 21, 2018