CIOX Health

Working at CIOX Health: Company Overview and Reviews

CIOX Health
CIOX Health
2.8
1660 reviews
CIOX Health Ratings
2.8
Average rating of 1660 reviews on Indeed
2.9Work-Life Balance
2.5Pay & Benefits
2.3Job Security & Advancement
2.4Management
2.6Culture
Headquarter
925 North Point Parkway Suite 350 Alpharetta, GA 30005
Employee
10,000+
Revenue
$500M to $1B (USD)
Industry
Health Care

Popular jobs at CIOX Health

 Average SalarySalary Range
Customer Service Representative
163 Salaries reported
$15.94
per hour
$7.25-$30.75
Medical Records Clerk
114 Salaries reported
$14.80
per hour
$7.40-$22.50
Records Specialist
4 Salaries reported
$30,500
per year
$15,000-$46,000
Area Representative
8 Salaries reported
$15.25
per hour
$7.60-$24.25
Field Technician
14 Salaries reported
$16.77
per hour
$8.35-$25.20
Salary Satisfaction
39%
Of the employees are satisfied about their pay
Based on 1525 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

CIOX Health Reviews

Popular JobsCustomer Service RepresentativeField TechnicianInformation SpecialistROI SpecialistMedical Records ClerkSenior Customer Service RepresentativeMedical Records SupervisorProcessorCoding SpecialistMedical TechnicianQuality Assurance AnalystRecords SpecialistChart Retrieval SpecialistClient ServicesArea RepresentativeCall Center RepresentativeCustomer Service SupervisorImaging SpecialistRegional ManagerClient RepresentativeData Entry ClerkHealth Information Management ClerkSite CoordinatorArea SupervisorCollectorHealth Information TechnicianManagerMedical RepresentativeROI SPECIALISTRegional DirectorSchedulerSenior Client RepresentativeSite SupervisorSupervisorTeam LeaderTechnical Support SpecialistAnalystAuditorCall Center SupervisorCall RepresentativeClient Services SpecialistClinical Data AbstractorField Service TechnicianFront Desk AgentHIM SpecialistMedical ReceptionistOutbound AgentOutbound AssociateOutbound Call Center RepresentativeOutreach AgentPatient Care TechnicianRepresentativeSenior Information SpecialistSenior Operations ManagerSenior ProcessorACSSADMINAccount AnalystAccountantAccounts Receivable ClerkAccounts Receivable ManagerAdmin AgentAdministrative AssistantAerotek ContractAgentAnonymousArea ManagerAssistant ManagerBilling AnalystBusiness Intelligence ManagerCHPCSR1Call Center ManagerCare SpecialistCilent rep.Clerical WorkerClerkClient ManagerClient Services AssociateClinical DirectorCoding AnalystCoding Consultant OutpatientCollection RepresentativeCollections SpecialistContractor Cancer RegistryCsr1Customer RepresentativeCustomer Success ManagerData Center TechnicianDemand ManagerDirector of MarketingDoes it matterEMR AgentEscalation SpecialistEscalations TeamFaxFax ProcesserFeild TechnicianField EngineerField RepresentativeFormer SupervisorFormer memberGeneral exceptions specialistHEALTH ADMINHealthcare Customer Service RepresentativeHelp Desk AnalystIT SupportIT TechnicianImaging ClerkInbound AgentIndexerIndexingInformation Systems TechnicianIntake ManagerIntake SpecialistInventory ManagerLeave of Absence CoordinatorLoggerMIMMachine OperatorMailroom ClerkMedical SchedulerMember Services RepresentativeMultiple PositionsN/AOffice ClerkOnboarding ManagerOnsite Retrieval CoordinatorOperations AssociateOperations SupervisorOutboundOutreach WorkerPPQA Urgent/ Special RequestPatient Access ManagerPatient Accounts RepresentativePayroll SpecialistPlannerPricing AnalystProject ManagerProvider Practice Coding ConsultantQuality Assurance AuditorR.O.I. SPECIALISTROI AnalystROI Specialist, CSRRecords ClerkRecords CoordinatorRelease ManagerRelease of Information RepresentativeRemote emrRoI SpecialistRoi SpecialistRoi specialistScan SpecialistSecurity AnalystSenior Coding SpecialistSenior ManagerSenior Regional ManagerSenior Sales SpecialistSenior Software EngineerSenior System EngineerSite LeadSite ManagerSoftware EngineerSr. Fax ProcesorSupport SpecialistTechnical SupportTechnicianTelecommunications EngineerTemp Aerotek AgencyTemp to PermTravel Medical Chart RetrievalVendorVice PresidentVice President of Operations
All LocationsAbington, PAAlpharetta, GAAlton, ILAnderson, SCAnn Arbor, MIAppleton, WIAthens, GAAtlanta, GAAuburn, WAAugusta, GAAustin, TXBaltimore, MDBattle Creek, MIBend, ORBentonville, ARBloomington, INBoston, MABountiful, UTBowling Green, KYBuffalo, NYBullhead City, AZBurnsville, MNCamp Hill, PAChapel Hill, NCCharleston, SCCharlotte, NCCharlottesville, VAChicago, ILClearwater, FLCleveland, OHColorado Springs, COColumbia Heights, MNColumbia, SCColumbus, OHConcord, CACooperstown, NYDanville, ILDetroit, MIDickinson, NDDuluth, MNDurham, NCElk Grove Village, ILEverett, WAFarmington, CTFayetteville, ARFlint, MIFlorence, SCFort Lauderdale, FLFort Myers, FLFort Wayne, INFort Worth, TXGainesville, FLGarland, TXGlendale, AZGreen Bay, WIGulfport, MSHarker Heights, TXHauppauge, NYHenderson, NVHershey, PAHibbing, MNHigh Point, NCHoopeston, ILHouston, TXHuntsville, ALIrving, TXJackson, MSJacksonville, FLJanesville, WIJasper, TXJerantutJoliet, ILKalamazoo, MIKansas City, MOKinston, NCLafayette, LALakeland, FLLargo, FLLayton, UTLeesburg, FLLehigh Acres, FLLexington, KYLittle Rock, ARLivingston, NJLogan, WVLong Island, NYLos Angeles, CALynchburg, VAMacomb, MIMadison Heights, MIMadison, WIMarlton, NJMemphis, TNMiami, FLMilwaukee, WIMinneapolis, MNMonroe, LAMount Sinai, NYMount Sterling, KYMunster, INNashville, TNNashville-Davidson, TNNatchitoches, LANeenah, WINew Orleans, LANew York, NYNewport News, VANixa, MONorcross, GANorfolk, VANovi, MIOklahoma City, OKOlathe, KSOmaha, NEOrange Park, FLOrlando, FLOverPalatka, FLPalm Beach Gardens, FLPembroke Pines, FLPennington, NJPensacola, FLPetersburg, VAPhiladelphia, PAPhoenix, AZPhoenixville, PAPittsburgh, PAPlainsboro, NJPortland, ORRaleigh, NCRaleigh-Durham, NCReading, PARemoteReno, NVRichmond, VARiverside, CARochester, MNRochester, NYRockford, ILRogers, ARRoswell, GARoyal Oak, MISacramento, CASaint Ann, MOSalem, MASalem, ORSalt Lake City, UTSan Antonio, TXSan Bernardino, CASan Diego, CASan Jose, CASandy Springs, GASarasota, FLShawnee, KSSouthaven, MSSouthfield, MISouthwest, PASparta, TNSpokane, WASpringfield, MOSt. Louis, MOStanford, CAStaples, MNStatesboro, GAStillwater, MNStone Mountain, GATacoma, WATallahassee, FLTampa, FLTeaneck, NJTempleton, CATownship of Hamilton, NJTucson, AZTulsa, OKTumwater, WAVancouver, WAVictorville, CAWaco, TXWashington, DCWaynesville, NCWest Hills, CAWest Palm Beach, FLWest, TXWeston, WIWhite Plains, NYWilliston, NDWorcester, MAYuma, AZZanesville, OH

Overall Reviews at CIOX Health

3.0
Medical Records Clerk | Little Rock, AR | Mar 25, 2020
Not Worth the Pay
Definitely not worth the pay. Mislead at interview about job responsibilities. More responsibilities than discussed. Not really many opportunities for advancement or pay raises. Work overload with no financial compensation to accommodate. Job would be much better if the starting pay was AT LEAST $15 or $16 an hour. Little to no management on site for support or help. When one employee calls in, it leaves double work load on the present employee to make operations run. Would highly recommend more on-site employees to accommodate work loads and coverage for call ins.
2.0
Inventory Manager | Alpharetta, GA | Dec 23, 2019
Lack of work/life balance with top-heavy management
CIOX, in general, is a split company with different priorities coming from different directions. There is a lack of work/life balance as well as a very top-heavy organization.
ProsFlexibility, great team environment in certain areas
ConsNo Work/Life Balance, Overworked employees, lack of consistency across the organization as well as congruence.
5.0
Senior Customer Service Representative | Tampa, FL | Jan 16, 2020
Great Place to Work
Working in a hospital setting and interacting with patients and their families to help them accomplish what they need in a very trying time for them is very rewarding.
3.0
IT Support | Alpharetta, GA | Mar 26, 2019
Opportunity
CiOX Health gave me the opportunity to further my skill set and my career.I was in a totally different field of work and I was able to showcase my drive and skills at CiOX Health, formerly Healthport.
1.0
Customer Service Representative | Raleigh, NC | Sep 30, 2019
Terrible Management
My supervisor was the worst , and she cared nothing about her employees. She was very nasty and expected me to get my work done with no lunch. Rude and very unprofessional!!! Temporary job !!!
3.0
Medical Technician | Tampa, FL | Dec 11, 2018
Records Analyst and Medical Records Technician
Of all the companies I worked for in Florida this had been my favorite. Unfortunately the company was sold and the upper management did not allocate the resources to keep the department in compliance with HIPAA. We were constantly short of staff and they did not hire on permanent employees but temps, The entire department of 7 full time and six temps were all let go there was no opportunity for upward mobility although there was a very good work environment and good benefits
ProsFrienly environment with low stress until the very end
ConsNo upward mobility what so ever
3.0
Patient Access Manager | Jasper, TX | Oct 25, 2018
Ciox a good place to work
Ciox is a good company if you are organized and dont mind doing repetitive work. A typical day is heavy in phone calls from requestors, Dr offices, hospitals, law offices and heavy on patient walk in .
Prosno micromanaging
Consrepetitive.
2.0
Client Representative | Alpharetta, GA | Nov 5, 2019
Learn the work and Do the work
Learn as much as you can about how the systems work, if the friends of the VP don’t like you your out of there! Pay attention, show up, be productive. They only care about your numbers.
3.0
Client Services Specialist | Iowa | Sep 25, 2019
Unprofessional
Management changes constantly, lack of communication with employees, high turn around, low work volumes which sends employees home, not much of a professional office setting,
5.0
Field Technician | Phoenix, AZ | Apr 6, 2019
I found CIOX a great place to work.
Sometimes I found it could be stressful. But really enjoyed the job none the less. When I started in 2015 I wondered how I would ever get to know all the different EMR's but most offices are very friendly and you just ask what your looking for and they show you. After a few months you've got it. Management and supervising team are always there for you, helpful and understanding.l can't wait to be able to return.
ProsFlexiability
ConsNo work December January and Feburuary

Questions And Answers about CIOX Health

If you were in charge, what would you do to make CIOX Health a better place to work?
Asked Oct 14, 2016
Communication and proper training seems to be the biggest issue with most of reviews, so I would start there. I am sure that work challenges are different in job locations just as the culture of the people employed. That’s also something to look at if you’re CEO or manager. I would actually have too be on hand to make a better evaluation to suggest Possible improvements.
Answered May 24, 2020
First & foremost acknowledge and reward my employees, implement an open door communication policy, always remain professional, be respectful and considerate of others, acknowledge, accept, and resolve office conflicts in a fair respectful manner, hold weekly team meetings, develop a work flow strategy allowing my team the time they need to get the work done within the allotted time therefore helping to reduce high stress environments, have all staff trained correctly by either myself or someone I approve of that I feel has enough expertise to do the job thoroughly and accurately as miscommunication and inaccurate information would not be tolerated as I would need my entire team on the same page with accurate information flowing through the entire team. I would also have quarterly reviews for my employees to go over performance, also have the annual review at which would be used to go over their overall performance and to include a pay raise if appropriate.
Answered May 15, 2020
What would you suggest CIOX Health management do to prevent others from leaving?
Asked Mar 25, 2017
Stop talking down to employees, especially hard working ones! Really look into your management they severely need training. Understand your employees are people with actual lives and families.
Answered Feb 29, 2020
This Company has to be vanished someday! Government has to take action!!! That’s a criminal treatment inside this CIOXHEL ! Stand up people don’t go over that place ! Don’t contribute to that kind of treatment letting good people leaving !! Forcing to leave without anything! Stop!!!
Answered Sep 27, 2019
How did you get your first interview at CIOX Health?
Asked Jul 13, 2016
I know this is hard to believe but I was never really given an interview. Over the telephone a recruiter initially asked me a few questions to confirm my availability, rate of pay okay, if I had available and reliable transportation and willing to take a drug & background check. Next, the recruiter sent me 4 questions to answer via on line, and then forwarded my answers to Ciox. 2 days later, I received an email from Ciox thanking me for verbally accepting the offer for the job. I do not know if this is their typical way of hiring.
Answered May 11, 2019
I applied twice , scheduled an interview online twice and both times interview was canceled, with no explanation, really unprofessional.
Answered Jan 31, 2019
What tips or advice would you give to someone interviewing at CIOX Health?
Asked Feb 6, 2018
Don’t take the job the little bit of money that you’re underpaid is not worth it.
Answered Feb 9, 2020
You’re better than this company. Do not settle and find something else.
Answered Feb 6, 2020
What is the best part of working at CIOX Health?
Asked Nov 23, 2019
Flexibility with schedule
Answered Apr 20, 2020
The flexible schedule and the variety of work and locations.
Answered Apr 5, 2020