Working at CSC: Company Overview and Reviews

CSC
3.5
1733 reviews
CSC Ratings
3.5
Average rating of 1733 reviews on Indeed
3.5Work-Life Balance
3.3Pay & Benefits
3.0Job Security & Advancement
3.2Management
3.3Culture
Headquarters
Employees
1,001 to 5,000
Revenue
Unknown

Popular jobs at CSC

 Average SalarySalary Range
1 salary reported
$550
per week
$200-$900
45 salaries reported
$81,316
per year
$40,000-$122,000
6 salaries reported
$70,193
per year
$35,000-$106,000
1 salary reported
$40,000
per year
$20,000-$60,000
4 salaries reported
$13.25
per hour
$7.25-$19.90
Salary Satisfaction
47%
Of the employees are satisfied about their pay
Based on 1140 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

CSC Reviews

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Overall Reviews at CSC

1.0
Systems Analyst | Pittsburgh, PA | Apr 4, 2016
More Holes than Swiss Cheese
Anyone who has worked at CSC --- current and previously HATES it there. This is going to be my honest review. If you meet anyone who has ever worked there, you will hear the same thing. On the interview, they will promise you things and never follow through. I left my previous position because I was advised I would gain more experience in Unix, Archiving, System Admin and there would be continuous training opportunities and classes available. But the truth was this wasn't the case. I sat around for 6 weeks doing nothing because they had issues with obtain access. Either paperwork was submitted on time, at all or not together at one time. For months, I had no clue what I was suppose to be doing. It was never clear what their expectations of you were. I loved my coworkers, but everyone was under managed and given little direction on what our work was. They fired all the legacy workers that were suppose to train us. They were either let go before we got there or in the middle of our training. Training was then left in complete and you were forced to figure out how to do your job, even if you didn't have access to some of the servers or knew what program they used to generate tickets. People were thrown on on-call without little noticed and up to weeks at a time. You are not permitted to work from home unless it was approved by a manager and most cases if you were on-call and were up throughout the night, you are expected to drive to the office the following morning.
ProsCo-workers
ConsNo Work from Home, On-Call, Management, Wage, Expectations
4.0
Operations Supervisor | Fort Worth, TX | Jun 13, 2012
Productive call center with flexibility
Monday's are very busy for the CSR's and Management; I would say all management staff helps taking calls to help our call volume. Tuesday - Friday are busy as well; however, there are times that are slow and management can spend time with CSR's, providing feedback, one on one's, or short/brief meetings as time allows. I have learned quite a few along the way as a Supervisor. Patience and working under pressure are top in the call center enviroment, but working to see team results is great at the end of the month. Managing daily tools in the Command Center, to keep an eye on the call volume and employees going on breaks & lunches has helped manage abandoned calls. The management team and co-workers are great, every supervisor has their style of managing their team and I have learned some techniques from them, and work with several to get reports done. The hardest part of the job, well, I think it is found in every job and daily routine, which is multi-tasking. Knowing what or where to start is the important decision to take at the beginning of your shift. The most enjoyable part of my job is that I get to work with both the customer and my team. I like to assist customer on the phone when their is a high call volume so my team can also see that I am willing to help them out by taking calls if necessary. I also take supervisor calls which have taught me to be more knowledgeable of the content and my job. My CSR's are the ones that motivate me to continue demonstrating support a
Prosmon-fri job, flexibility, rep's
4.0
Business Support | Alexandria, VA | Sep 28, 2012
starter; enjoy the team experience; positive interpersonal skills; organized, resourceful, flexible and have the ability to work independently and col
Responsible for a wide variety of Operations activities supporting program management and often served as the focal point for office workflow • Identified and assisted business operations in implementation of new business processes • Responsible for meeting minutes, contact lists, expeditiously locate information • Responsible to train Task Order Managers in maintaining budget and Established and maintained official project files for project deliverables and established procedures to increase efficiency for Task Orders while identifying opportunities to automate or modify • Acted as liaison between senior management and subcontractors, vendors, and customers as required • Participated in weekly management meetings in providing updates to management in manager absences • Worked directly with the project managers to ensure the proper number of staff and salaries accurate depending on size of budget • Briefed new hires at weekly orientations, provided passwords, individual training after clearance • Acted as regional envoy for Lotus Notes e-mail processing, recreating and termination of accounts • Coordinated various staff and subcontractor personnel actions • Audited and tracked Electronic Time Entry System (ETES) on a weekly basis by running weekly reports to verify appropriate time was charged to the correct projects • Tracked status of projects and Task Orders and ensured responses to deadlines were met • Arranged for travel and tracked expense reports for reimbursements
3.0
Network Engineer | Augusta, GA | Aug 11, 2012
Working for CSC was on par for most corporations
Just like many other large companies the executives act like they care, but then tend to not really support their workers. In my experience, I came up with a couple of process improvements to make the job easier and even save the company money and never received any type of accolade. They sure did take credit for a job well done from the government when it came time for awards though. The executive management never made a huge push for follow on work in Augusta, was rarely around to show support, and ultimately lost a great team of engineers to other companies. Being a highly experienced (and highly educated) engineer, the hardest part of the job was hearing that management made calls that were bad decisions because they failed to ask the knowledgeable workforce for input and then having to go back and redo work to correct the errors, or worse, having to implement the poor decision when it was known to be incorrect (because it was commanded even after telling them why it was wrong) and then later having to go back and do the rework. (How dare you usurp my authority and decision making... Really???) Communication was horrible to say the least. The overall project was a success and was very profitable, but not because of upper management. Hard work and innovation from the engineering staff saved the project, but we'll never see a penny in bonus. We got a 2 weeks severance package... (Thank you for your 2-1/2 years of hard work. You made us a huge pile of cash. There's the door
Prosi really can't think of any... made a few friends from those i worked with...
Conspoor management styles, poor communication, small allotments for raises
4.0
Senior Business Analyst | Columbia, SC | Dec 20, 2014
Demanding and fast paced environment
Creativity, hard work and results were highly valued and expected at Computer Sciences Corporation (formerly Policy Management Systems Corporation or PMSC). This allowed me to excel and advance in responsibilities and job titles to the point where I was the go to person for the products I was responsible for. I was able to start as someone who was a novice at understanding computer software and Property and Casualty insurance to becoming an expert senior analyst through hard work, attending classes offered by the company and by communicating and learning from others. The thing that I loved and also disliked was the requirement to travel to customer locations around the USA and Canada to communicate and document the customer's needs. The travel was at times extensive, lasting weeks or months, which required time away from my family and young children. It was because of this that I decided to leave the company to become a stay at home parent. The needs of my three children, especially my middle son with high functioning autism, required more assistance to help him become successful in middle school, high school and his early college years. He had many physician appointments, therapist appointments and needed a full time advocate to work with his teachers, design his 401k plan and schools to assure he was getting the best education and environment for his growth as a student and person. Now that he is a Junior at The College of Charleston, he is well on his way to becoming a
ProsOpportinity and challenges
ConsExcessive travel at times.
2.0
Business Analyst | Falls Church, VA | Feb 18, 2014
I’m not impressed
Over many years of being with this company, I have grown quite a bit, establishing a wonderful network of friends and co-workers. The company allows some employees to work from home which is great for both parties... the company gets more 'bang for their buck' and the employee has a better work/life balance (for the most part). The company has been going through a massive organizational transformation. I agreed with the org transformation because it was VERY top-heavy. However, the old and new upper management is being paid and compensated ridiculous amounts of money to ‘ensure’ that lower level employees (the real worker bees) do all the work. The company has laid off thousands of people, yet they turned around and hired tons of new people. There are pros and cons about that… one major cons is that the new upper management does not stick with dead-line and keep changing requirements and business rules at the last minute, but still expect lower level employees to jump through all kinds of hoops to meet the new changes. The new upper management does not listen to the more experienced employees (those who are left) who are actually knowledgeable and provide solid suggestions and recommendations. Management’s primary focus is on saving a buck rather than retain valuable and knowledgeable people. Management is going out of their way to provide more programs and focus on upper management, than on lower level employees (‘worker bees’). I have to say, there are just a few
5.0
Infrastructure Specialist | Merrifield, VA | Mar 10, 2014
Support and maintain the Timekeeping system (Kronos) for Transportation and Security Administration (TSA) consisting of 5000+ timekeeping terminals, 5
Support and maintain the Timekeeping system (Kronos) for Transportation and Security Administration (TSA) consisting of 5000+ timekeeping terminals, 50,000 employees and 97 Windows 2003 servers. • Provide tier 2 support and Interfaced with customers, remote filed technicians and network operations groups to resolve issue with Timekeeping terminals • Manage the daily operations and provide leadership, vision, and management for the Timekeeping system • Employ v7 ticketing system to manage and track support calls and resolutions • Patch, test, maintain and improve Timekeeping system for security, high availability and disaster recovery • Analyzes logs files , servers performance, services and use vendor documentation and Work force central (WFC) database to help identify problem/resolutions • Manage and resolve service outages by monitoring server resources and services and create root cause documentation in case of system failure • Troubleshoot and resolves outages as a result of network connectivity or cabling • Support new terminal installations or replacements and update helpdesk’s dashboard site used to monitor and provide tire 1 support • Troubleshoot issues for Kronos Terminal using Windows Support Tools such as device manager, system monitor, Regedit and MS-DOS commands
3.0
Account Manager | Wilmington, DE | May 22, 2021
Nice place to work and nice facility but a nonsensical incentive plan.
It's a nice physical place to work. Incentive pay is not based on talent or amount of work but the luck of the draw. In the sales environment, the employee with the most sales is not necessarily the person earning the most incentive. Companies are assigned to employees regardless of size or volume and incentive is based not on how many sales you make but how many times the company that you sold uses the product. If you were given companies with lower volume or need to reach out to, by default, your incentive will be lower even after signing more on than the highest paid rep. Standing in the department is based on the amount of product usage your client has since that is how management is judged yet the sales rep has no control over that factor and that usage determines who gets to remain employed there. There is no scale of progression in the particular department I was in and the only way to move ahead would be for someone else in a higher position to leave so it could be filled. The only possible way to move ahead then would be to go to another job/department. When interviewing for another position in the company, I was told that most of the people in that department are young. When declined for the position, I was given the overqualified routine and told they didn't want me in the position because I would be bored..
ProsNice building. Shuttle to take to parking.
ConsLack of training or guidance. Hard work and dedication is not recognized.
3.0
Corporate Controller | Falls Church, VA | Dec 27, 2012
Undergoing painful but somewhat necessary change
Intially, the company appeared to be well-run with a viewpoint to rewarding loyalty and providing opportunities for advancement. My immediate supervisors have always treated me with respect and some have utilized my talents better than others. I have a good working relationship with the entire controller team (I support the Controller and approximately 20 others) as well as file SEC disclosures for the Controller group and the legal department. My typical day consists of reviewing my 50+ emails as well as my manager's emails looking for action items and meeting requests. I converse with all levels of employees from top executives on down and with employees around the globe. I schedule meetings, monitor my manager's calendar, make travel arrangements, generate expense reports, act as a liason for global finance and administrative training program for finance employees, etc., etc., etc. The most stressful part of the job is re-working my executive's calendar to accommodate last minute changes (but I get it done with grace). The most enjoyable part of the job is knowing that my executive relies on me to keep his calendar fluid and to bring to his attention items that need immediate attention.
Proscan't think of any -- other than i know how things operate and i like the people i work with.
Consbenefits changing, colleagues losing their jobs, generally difficult place to work at the moment
5.0
Desktop Support Technician | Fort Worth, TX | Sep 16, 2015
CSC is a great company!
We are Located Where Our Clients Need Us In addition to our headquarters in Falls Church, Virginia, USA, and with major offices across the globe, our 70,000 professionals serve clients in more than 70 countries. What We Do CSC is a global leader of next-generation information technology (IT) services and solutions. Our mission is to enable superior returns on clients' technology investments through best-in-class industry solutions, domain expertise and global scale. View our company profile infographic. We Do Amazing Things We are often asked, "What is it that you do?" We tell them, humbly and yet truthfully: we do amazing things. We help solve big challenges. Technically complex, mission-critical challenges. Watch our video, which brings to life a few of those challenges through four short case studies. Or, read from a list of hundreds of our client success stories. Fifty+ Years of Success It started with two men who had a dream. From the moment CSC was born on April 16, 1959, ingenuity has been a driving force behind our success. Explore our rich history. Our Management Team Our senior management team has an average of 25 years of domestic and international IT experience and a strong history of business, academic and technological accomplishments. Financial Performance CSC reported revenue of $12.2 billion for the 12 months ended April 3, 2015.
5.0
Professional | Hyderabad, Telangana | Jan 12, 2015
IT company
 Ensure that all Incidents are addressed within SLA response and sending out the Critical Alerts for such Incidents  Monitoring the complete work flow to avoid any SLA miss and  Monitoring the Service desk team and their activities  Chairing bridge calls for coordination with clients and technicians  Ensuring that there is continues follow up done with the support team to save SLA and to provide complete resolution to the customers  Actively manage the monitoring and resolution of breached jobs with 2nd and 3rd line sup-port groups.  Produce metrics for service performance and customer satisfaction both on a regular and an ad hoc basis  Implement the required changes in the process and train the technicians on the same  Attending DSR calls and calls with Clients  Participate in the escalation process, involving senior delivery team both within CSC and at the customer side.  Actively monitoring the Quality of the work and auditing the Incident tickets and sharing the feedback with the agents.  Generating reports on timely basis for Queue Status and metrics through Excel and remedy tool  Managing the Leave tracker for the associates and helping them to maintain their metrics and goals  Helping new team members to understand and learn the process  Arranging Required training sessions for the team  Encouraging and supporting the team to work as a Team and deliver the best results  Handling escalations and Positively delivering the feedback to th
4.0
Technical Lead | Hyderabad, Telangana | Nov 5, 2012
CSC : Wonderful place to start your career with.
Hi, CSC is a great workplace supported by fun at work activities and several Team building excercises time to time. My typical day at work begins at 8 A.M. in morning with checking my schedule for the day, importants messages, emails etc. Soon after which I have a 15 mins. Team meeting to discuss n prioritize the work for each one of us in the team . This is followed by work and fun together . We (including Team and I) actually enjoy our work , as the work culture in our project is wonderful and helps us maintaining our own Productivity. I usually have lunch around 12:30pm - 1 pm. , followed by 10 mins. walk during which , I usually discuss the progress done so far for the designated work for the day. Continuing with rest of the work , little later in the day we have another 15 mins, meeitng to discuss once again in the team about the status and issues & concerns / Risks. I usually have calls with the other stake holders ( Sr. manager / Share services group )during end of day . After giving conlusion to the work compelted for the day , Sharing the status to Sr. managers and stake holders, I work on my TO DO list for the next day , so that I am aware which work is moving up the priority and needs more attention next day. Learning :- Patience, Passion , Resource management , Assertion are few things which play a vital role in my work . HOw to organise the work and complete it on time is something which I learnt while I actually tried doing multitasking in couple of my pro
Proswonderful people with intelligence, softskill trainings, recreational activites, occasional gatherings
Consstretching out sometimes whole nights which could really be avoided
4.0
Senior Product Specialist | Noida, Uttar Pradesh | Jul 8, 2014
CSC Job Profile
Role & Responsibilities : • To design, develop, and deploy/Implement SMS/SCCM solutions that cater to the customer’s requirements. ( Includes Onsite visit - US, UK and Asia) • Develop architectural/functional design document based on existing examples or new requirements. • Create local prototype, or proof of concept, to test solution. • Work closely with Operations Managers to ensure proper service delivery and timely response to escalations. • Communicate progress and plans at appropriate levels of detail to all involved groups via clear and timely communication • Work as part of the wider project team, contributing to the success of the overall engagement by ensuring that those components under his/her own direct responsibility meet the overall project requirements and timescales • Coordinate with various IT departments and teams and other Service Delivery entities on multi-dimensional issues to ensure specific service delivery is addressed. • Produce detailed project plans and schedules for all major activities, regularly monitoring and reporting progress • Analyze and provide projections on volume trends and resource requirements well in time for the support organizations to gear up for the change • Proactively identify areas of risk/potential issues/problems and put plans into place to manage and control these and to achieve workable solutions • Ensure the project deliverables are appropriate for their purpose and comply with agreed standards • Definin
ProsGood Work Environment
5.0
Team Leader | Hyderabad, Telangana | Nov 20, 2013
summary
• Over all 8 years of total experience in data warehouse solutions in ETL and BI Reporting. • 7+ years of experience within Cognos BI Suite (8.X\10.X) \TM1 9.5\Transformer 7.3\8.x\10.2. • Strong experience within Cognos solution design implementation, demonstrating high level of responsibility throughout the full life cycle development. • Possess handful experience in all phases of Software Engineering including Requirement Analysis, business operations, Design, Development, Testing and Deployment. • Proficient in Cognos10.x\Cognos8.4 FM Modeling, Query Studio, Report Studio and Analysis Studio. • Have strong experience on Relational\Dimensional model designing using FWM. • Experience in Cube modeling using Transformer 7\10.x. • Work effectively with other team members by sharing best practices for the project implementation. • Have excellent exp in Cognos Administration, Content Management and User access using by Access Manager\LDAP. • Have good exposure on BI\BIA, Active reports of Cognos10.x. • Experience in scheduling\Jobs, deployment of packages and implementing Cognos Security. • Have good experience in Development projects including development components, peer review, creating unit test plans and performing unit testing. • Worked on model Design and proto-type Application development, performance testing, user training and project support. • Have strong knowledge of ETL\BI methodologies\DWH process. • Have the ability of project document preparation at
5.0
Sap Basis Consultat | Hyderabad, Telangana | Apr 21, 2014
SAP Basis Consultant
• Basis Support for ECC5.0 and 4.7E on AIX using Oracle 11G as Database • Oracle Upgrades from 10.2.0.4 to 11.2.0.2.0 and from 11.2.0.2 to 11.2.0.3. • Applying Support packs on the ABAP and Java systems, Oracle Interim Patches • Transport management with 3rd party software (Transport Express) • Kernel Upgrades • System Refreshes • Backup Administration using Tivoli Server Management (TSM) • Client Administration • User administration by PFCG and LSMW. • Transport Management System Administration • Performed DB activities like Index compression and Index rebuild • XI administration which includes transports, SLD configuration, system performance and system refresh. Deployment of software’s using SDM on SAP recommendation. • Generating and uploading Certificates in XI(ANZ), SLD Refresh, PGP Administration • Applying VeriSign certificates for XI, BW and FILO systems, Webdynpro systems. • Troubleshooting XI and BW related Problems • Enterprise Portal Administration • Preparation of performance reports/Capacity planning/Windows/Remedy reports on monthly basis. • Driving the housekeeping activities, Index compression and Oracle upgrades in the Team. • Given support to the GSAP Optimization project (Hardware migration for GSAP systems)that includes the below tasks a) Make sure there was successful backup on source system b) Communicate backup team and tape ops team to make sure that the tapes are available in target location in on time for the successful restore.

Questions And Answers about CSC

How long does it take to get hired from start to finish at CSC? What are the steps along the way?
Asked Aug 23, 2016
I Really Don't Mind The Uniform It Makez Me Fill Like I Belong To A Company And Felt Welcome
Answered Jul 30, 2019
It took two days to get hired after a face to face interview.
Answered Jan 10, 2018
How are the working hours at CSC?
Asked Jul 10, 2016
Full-time, and varies depending on the role
Answered Nov 25, 2017
8-12 hrs a day
Answered Feb 15, 2017
How did you get your first interview at CSC?
Asked Jun 19, 2016
Employee referral
Answered Sep 21, 2019
Through the computer merchant
Answered Jan 11, 2017
What is the interview process like at CSC?
Asked Jun 19, 2016
They will ask you do you like working in all weather conditions? Do you have good Customer Sevice skills? Ate you willing to work in a very busy work environment? Are you able to stand on your feet for at least 8 hours. Do you have any physical disabilities?
Answered Jul 30, 2020
Two people interviewed me at the same time.
Answered Mar 29, 2020
What questions did they ask during your interview at CSC?
Asked Jan 21, 2017
Are you familiar with juveniles and security
Answered Jul 6, 2022
What would you do,if you see a person that had too much to drink?
Answered Jul 30, 2020