I have worked here for a year. The management has no clue what they're doing and often times think they're better than you. They lie to your face about extreme things such as medical leave so that when you come back, you will not be compensated as promised, to even minor things such as paid time off. The training covers everything except your actual job, and because you have no clue what you're doing you often times make mistakes and they treat you as a child. Favourites are always picked instead of hard working employees, and they always promise increase in pay, but they never do. I have taken two extreme responsibilities on top of my regular position and have not seen a dime of compensation though they have told me it's coming. If you come in as a contracted and get hired directly, they drop down your pay. They switch your schedule around without notifying you and ask you to come in on a day off. They lie about overtime, so you think you're doing over time but you're not, it's standard pay. And to top it all off, they had fired an entire project in Sarasota just so that they could hire 80 more people in El Paso Texas. They do not care about you or your life. They literally said "if you're not here we don't get paid, so be here everyday" the clock in time is 9am and I clocked in at 8:58am and was berated in front of the entire floor for clocking in two minutes early.
Management is fu of hypocrisy. I was told not to wear a specific pair of pants to work when they were wear
ProsDecent exterior off setting
ConsThey committed every sin imaginable and wag their finger in your face to blame it on you
As of the time of this review, I am currently employed with CapGemini. Overall, as an entry-level position, I have little to complain about. The hours are grueling and the attrition rate is high, but the job is anything but dull, and the learning acquired has been phenomenial for the time involved.
Because CapGemini is a consulting company, the experiences with them can vary wildly depending on the client and the position applied for. In this case, I have been employed as a software developer, primarily coding core java. While balancing requests and demands from different managers and client representatives, my daily work consists of phone calls, handling updated requirement documents, helping handle bugs and production issues, coding, regression testing, guiding new code iterations from the development to UAT to staging phases, release management, and remaining on call into the night.
The worst part about the job is the fact that the development team is understaffed and overworked, and generally gets pre-empted from its own tasks. Deadlines are very relative, as tasks pile up faster than they can be handled, and CapGemini's nature as a company means it has to be *very* careful in negotiating with its clients unless it risks deadlock in a new hiring process, or otherwise jeopardizes its engagement.
The most enjoyable part of the job is getting to code, and the skillsets learned to work on it. I learned a lot about practical application of Java RMI, cluster communication AP
11 Yrs. IT experience in delivering optimal results in testing projects
• Managed Project Estimation, Initiation, Preparation, Execution and Closure
• Experience in planning, designing, developing and deploying testing strategies for large-scale Web applications, Product and Client/Server systems
• Strong understanding of various SDLC process like Waterfall, iteration, Agile, Scrum, RUP Models
• Expertise in analyzing Functional and Design Specifications. Creating Use Cases and identifying Test scenarios to ensure adequate Test coverage.
• Extensive knowledge in Manual and Automated testing using tools such as HP ALM and Telerik Test Studio.
• Excellent experience in verification and validation of complex business processes.
• Hands on experience in writing complex SQL queries
• Proficiency in preparing Test Environments and setting up Test Data.
• Experience in UAT planning and conducting Pre-UAT sessions.
• Excellent experience in Triaging, Prioritizing and Assigning defects.
• Extensive experience in defining Acceptance Criteria, identifying Test Metrics, preparing Test Reports and presenting Test Progress Reports to the management
• Arranging and conducting trainings (Technical and Non Technical)
• Active member of Innovation Team (Prepared Prime Ready Recokner, Applying TDR Approach, Cards Repository, Knowledge Champion for TSYS)
• Prepared PRIME Recokner, document that translating PRIME knowledge to Cards Domain Knowledge
• Prepared Test Repository with estimating the reusability factors
• Experience in setting Test Factory
Technical Support Specialist | Houston, TX | May 30, 2021
Subpar training and little to no support
For starters, the training is minimal at best. I was shown the barest of basics before I even had my tools and access to do my job and was rushed in to production after a week and a half. To say the least I was not prepared to support even half the issues brought to me to resolve and personally I’m not a fan of the trial by fire method of learning.
That brings me to the second major issue, support. You have a limited time to work with cases and are required to work with your leaders and second tier support except you spent most of your time waiting for responses, hunting for internal support articles, or being told to just google the answer. All of this leaving me lost and confused.
Finally communication is a struggle. Since date of hire I struggle to get things answered or sent in properly because I was constantly being juggled between 3-5 points of contacts only for nothing to be completed and had to start the process over again. It’s more confusing because there feels like there is no structure and you’ll never truly know who you need to communicate to for ever the situation need to be handled or discussed.
Overall, it’s been frustrating, which is a shame because I was really excited for this role and thought I was going to learn new things to further my IT career but instead I feel mostly lost in the dark with no help to guide me to success.
ProsEasy interview process, Fairly nice people, Easy going clients, Fair enough pay for Help Desk support, and Its Work from home
ConsThe Remote training doesn’t cover the majority of issues you will face, Lack of support or guidance, Lack of clear communication between staff and leaders, and there seems to be a High turnover rate.
There's plenty to like about working at Capgemini, but I believe it's honestly about the luck of the draw as to which assignments you get as to what your potential for a stable future is. There are good things, but also plenty of things that could be so much better.
A typical week starts early on Monday morning with a flight to your customer's site. You'll arrive close to 9am if possible and work a full day, at least until 6 pm if not a little later. Mondays are the worst day of the week, so typically I would head to check into the hotel, get an hour of down time, have dinner at the hotel and go to sleep. Tuesday and Wednesday are similar without the early morning flight and there tends to be some social time after work if you've got a good team. You leave the customer site on Thursday night and travel back home. Depending on travel schedule and flight delays, I have arrived as late as midnight or even the next morning. Fridays are spent working from home and tying up loose ends from the week.
The internal training is disorganized and of marginal quality and there is no support for external training. At one point I even paid for my own external training to retool my skills only to be told that I didn't have the experience necessary to do a job. Very poor communications means that you are isolated from the company and from your coworkers. The number one skill needed to succeed here is the ability to meet people and build every internal relationship that you can
Conspay for your own lunches, there is no effective training.
My normal days at work starts with attending the morning meetings with the managers at Ally Bank or Third party vendors who are involved with the DR drill projects - After which I usually modify and update the project plans related to these DR excecise - AS a DR project Manager that every minute details are being covered thus I usually conduct follow up calls to ensure that all the aspects of the upcomimg drills are covered - The learning aspects of this assignment are vendor negotiations and management - Since all the 3rd Party applications in the Ally Consumer Portal site are outsourced - thus I have deal and work with the various vendor groups that render services to Ally - This includes interacting with the Release, Transition , Event and finally the Account Manager of the 3rd Party vendor - Along with this I have to interact with the Ally Business Team - to ensure that all the needed functionalities are catered for the ultimate approval of the projects. Since as a DR consultant I work independently thus I report CapGemini mangement about the progress of each project there is not much involvement from their in my daily operations. My co-workers are okay and we have a very formal relationship - The hardest part of the job is to get all the needed information for a cohesive output but I enjoy the challenge because I enjoy dealing with various groups and sometimes bring them all in one table to iron out the differences - Especially when pending releases or deployments pose h
Great company to work for. Very good pay, and great place to learn and build on current skills.
Typical days were working lots of hours getting our client, Yamanouchi Pharma up and running in new corporate office.
I learned a great deal there dealing and working for all levels of management, including the CEO. We were responsible for the set up of the office spaces as they expanded. My skill set greatly improved due to this job, not only technically, but organizationally, and professionally as well.
My management both in Cap Gemini and the client, Yamanouchi were 2nd to none. They were fair and knowledgeable. Also some of the nicest, most engaging and unassuming people all the way to the CIO.
The hardest part of the job was the very long hours, but living close by and not being married at the time did not make it an issue. The only other thing to be said was that they merged and moved to Chicago. Something I could not do at the time.
The most enjoyable part was working with everyone I did, the work environment was always light, but we worked hard. Also the great amount of knowledge I was able to take away from working there proved invaluable. Lastly, we did some travelling throughout the year to cities around the US to support the growing Pharma Sales force, which was always a lot of work, but a great deal of fun.
ProsGreat work environment, people and learning experience
ConsClient moved to Chicago and our group got laid off due to no accounts available in the NJ/NY area
the skills that i have learned in the short years that worked with very little training g
no one actually cares about you there accept for your fellow employees. The leads care because management will rip them a new one otherwise. & HR is nonexistent. You're better off applying for HR yourself to be able to get answers. . Managers, supervisors, and leads are just as clueless when it comes to information. it's about the money. they say that they are going to help you find a job, that is a lie, they are like all other companies. They are greedy and don't care about there employees, its gonna have its lies catch up soon enough. The company promises that they will keep after you got let go from the contractor from covid-19. You ask how long to find a job, They tell you there is no time limit to find a job. then they tell you maybe 2 or 3 weeks. after looking for about 2 weeks, they tell if you can't find a job in a week they are getting rid of you. Is that the way a company should treat it employees during covid-19 This is such a sad company and I don't even know how it functions to this day. don't work for this company or you could be looking for a new job without giving you a chance to find one.
ProsMeeting new people, acquiring skills
Consbad management, sketchy, all around just terrible and no loyalty to it hard working employees, while catering to the brown noses that are lazy and don't care about the company
When we come in, we start the day checking all the email for all the projects. After checking the email, we will work on the important issues that we get requests for. And then we will check for any new requests for storage or Unix issues. As the day progresses we will get more and more requests for storage provisioning and many alerts for Unix machines. When we get Alerts we jump on them and fix the alerts and then we take care of the remaining requests. We also work with Vendors for the issues that we can not address (like hardware replacements etc..).
And during the day, if we get any free time, we spend that time for reading. We usually set goals for the year and we will work hard to reach those goals. We usually write at least one certification a year.
And we put a goal to learn at least one new technology.
Coming to management, I say that the team that I work for is the best team that I came across so far. They teach me everything that I don;t know, they back me up in case of any issues that I deal with. They help in every aspect.
The hardest and fun part of the job is the issues that we deal with. Every time that we come across an issue, I learn a new thing. But I will need to work extra hours, but that is fun. And the project that we work on, they are real complex project with many Peta Bytes of storage and hundreds of servers.
10 Years of experience in Banking and Financial Services
Strong 9.10+ years of global experience in delivering high performing enterprise applications in banking and financial Services sector .During the stint, I have witnessed the different phases of SDLC i.e. System analysis, Business analysis and Project execution.
• System analysis involves the analysis of feasibility of technical solutions, implications and documentation.
• Business analysis experience involves various cycles of requirement analysis, elicitation, gathering, management and communicating to different business stakeholders involved into business process.
• Project execution experience involves project planning, project scoping, project charter document, and project information document and project status report.
In addition to this, I have gained sound knowledge on Banking domains like Cards and Payments (Origination, servicing, dispute processing, clearing, settlement , reconciliation and collection etc) Lending/Mortgage and Deposits while working on leading core banking packages like Finacle, Vision plus, MortgageServ, HOGAN (CAMS II,ILS). I have rich onshore experience on implementation of various core-banking product in NA, Europe and APAC regions.
Bad experience working with Capgemini, consider only if needed salary slip than carrer
I joined as a Carrer with Capgemini(IGATE). Good training provided as a fresher for 3 months. After training l1 exam posted to FS services project.
1. Work life balance is worst and depends on client, we should work in shifts with one way free cab facility and no shift allowance (depends on manager)
2. Deceits and appreciation given on contract basis
3. Capgemini is providing services to banking financial services but internal finance team is very bad
Eg: I joined as a fresher and after 1 year anniversary appraisal, got my appraisal completed and increased hike letter with 2 months delay and Capgemini paid 1 month salary more as "PERFORMANCE BONUS" and fooled all the employees stating it is paid by mistake and only arrear pay is paid and revoked transaction back
2. STUATORY BONUS: Given to employees for their best performance in project who was nominated by manager. But terms and conditions applied on this like employee has to stay in organisation for 1 year or else it will be taken back in final settlements
3. ARREAY PAY: Employee is paid variable pay for 3 months (Jan to Mar) in month of June and from March Capgemini updated new policy as arrear pay is not applicable from April 1 to certain grades of A B, and if employee resigned on next year of Jan the arrear pay of 1 year back is also revoked back
4. SHIFT ALLOWANCES: Employee is tagged with new time tracking application called Empulse where system has too many internal issues where it will track an e
ProsConsider only for better hike if experienced (Not good for freshers)
ConsNever expect hike, work more hours, don't ask for learning opportunities, appreciations on contract basis, Be aware of terms and conditions before getting appreciated by managers
Capgemini (November 2011 – Feb 2014 2014) – Problem Manager Team Leader / Problem Consultant.
Responsible for implementing the Problem Management area on a busy, high profile government account, putting in place processes, procedures and working practices to agreed SLAs whilst managing a team of 5 Problem Managers.
Completing review and amendments to internal processes and procedures to bring in line with current climate, and the organisations Global Processes.
Regular engagement with key stakeholders on both an internal and external basis, maintaining excellent working relationships with both client and resolving teams alike. Providing regular, detailed communications around investigation progress to all key stakeholders.
Managing anywhere from 10 to 50 Problems simultaneously with over 150 resolver teams; Internal, Client, and 3rd Party.
Trend analysis, Pro-Active trending and forecasting for client benefit, with recommendations being made for service improvement.
Advanced use of Excel in the manipulation of data to provide high level reporting solutions to both Senior Management and client alike.
PDP’s, appraisals, direction, disciplinary meetings, and Training Matrices.
Maintaining and reporting in a concise manner, both SLA and KPI agreements in line with contractual obligations. Also reviewing on a regular basis in a bid to consistently improve service value to the client, and enhance their experience.
Ho lavorato alcuni anni in Capgemini. In merito alla retribuzione, ai benefit (pc, cellulare, welfare) , ai buoni pasto (7 euro)non mi posso lamentare. Il rapporto con i colleghi è quasi sempre stato collaborativo e ho trovato anche delle brave persone.
Tuttavia, ritengo che aziende come queste, al netto dei bei discorsi proferiti dal management volti a far credere che la persona sia al centro, invece siano l'emblema dello sfruttamento 4.0 del mondo del lavoro di Oggi. Zero rispetto e considerazione.
Ad abboccare a tutto ciò sono nuove leve, neolaureati alla prima esperienza di lavoro. La maggioranza di loro proviene dal sud e non ha scelta: o accetta di venire al nord a fare stage di 2-3 mesi e poi a prendere il primo stipendio da 1300 euro e lavorare in giro per l'italia o oltre le 8 ore canoniche , oppure nulla.
Ingenuità all'ennesima potenza.
Inoltre, spesso le persone vengono prese e solo successivamente allocate su progetti. Quindi il rischio è che molti vengano assunti e si ritrovino per settimane in ufficio a non fare nulla, ad intristirsi ed annoiarsi e a domandarsi cosa ci facciano li ,senza che nessuno li consideri se non i primi giorni. Poi, poichè l'obbiettivo dei manager è allocare risorse, appena c'è un nuovo progetto e un posto vacante ecco che vi inseriscono una delle risorse libere, anche se queste non hanno necessariamente le abilità, le competenze per poter svolgere quella mansione. Successivamente puo tuttavia capitare che si venga giudicati inad
Het is een bedrijf waar je bergen met goud wordt beloofd, maar uiteindelijk niets wordt nagekomen. Zelfs hun all you can learn concept is misleidend, dat terwijl zij een eigen academy hebben.
Je wordt aangenomen voor een bepaalde functie, maar wordt geplaatst op de wijze wat hun uitkomt in geld! Je hebt het niet voor het kiezen, je kunt niet iets beoefenen waar jij voor kiest of wilt. Het gaat er alleen om dat je geld binnenhaalt voor de organisatie, doe je dit niet dan begint de hell. Tevens moet je zelf 'proactief' bezig zijn voor het vinden van een opdracht, dat terwijl er geen opdrachten zijn voor de functie waarin zij jou aannemen. Zodoende wordt je ergens neergezet om geld te genereren voor de organisatie. Starters worden neergezet als medior/senior zonder enige ervaring om geld binnen te halen. De mate van ontwikkeling is zeer beperkt als je wordt neergezet op opdrachten waar je niets te zoeken hebt.
Laat je ook niet misleiden door het aanbod van een vast contract. Ze maken namelijk misbruik van mazen in de wet waardoor ze je heel gemakkelijk wegzetten. Het lease reglement is tevens ook misleidend. Je krijgt namelijk een mobiliteitsvergoeding en moet vervolgens alle kosten (lease, tankpas & bijtelling) zelf betalen, ondanks het betalen van de tankpas en bijtelling krijg je 30 prive kilometers per dag.
Tot slot laat je ook niet misleiden door de gouden bergen die worden beloofd door de recruiters, want ook deze zijn onjuist. Je zult deze beloftes ook nooit schri
ProsVerschillende etnische afkomsten, veel young professionals
Travailler à Cap gemini dans le département Design et création, appelé Darestep, a été une expérience riche de rencontres et m'a permis de tisser des liens professionnels solides. J'ai également eu l'opportunité d’accroître mon réseau de manière considérable. Ce que j'ai apprécié sur le plan humain, est d'avoir une multitude de ressources autour de moi, facilement accessibles. Il en était de même pour mes collaborateurs qui pouvaient me consulter en direct, que ce soit pour un icon à produire rapidement, ou pour une maquette d'avant-vente sur le feu. Un immense open-space s'étalait sur 2 niveaux, réunissant toutes les compétences et tous les profils nécessaires aux différents projets. Cela permettait beaucoup d'interactions. J'ai pu nouer des liens d'amitiés forts durant cette période. J'ai aussi beaucoup appris à CapGemini notamment sur le plan du process. Au début, j'avoue que j'avais un peu de mal à travailler de façon structurée. Aujourd'hui j'ai conservé cette habitude de traçabilité dans la gestion d'un projet. Le métier premier de CapGemini est l'ingénierie, et j'avais le sentiment qu'en tant que créatif je pouvais être, en quelque sorte, une pièce rapportée. Je venais du monde des agences de communication, et la différence dans le mode opératoire m'a tout de suite frappé. Ce que j'ai retenu avant tout, c'est que les ingénieurs et différents intervenants prenaient tous part à la collaboration sans établir de hiérarchie. La parole de chacun était prise en considératio
Working as Project Coordinator, managing multiple projects providing solutions to a leading client.
Provided solutions to various clients based on ITIL V3 process oriented delivery.
Responsible for planning, execution, monitoring, control and closure of the solutions provided to various clients.
Current Role includes coordination between Production Support Team, Front Office Clients and 3rd party vendors.
Managing Project Teams (development & testing team).
Currently responsible for coordinating between various Teams (IT/Infrastructure Management/Networking Teams) for managing the Infrastructure requirements of the project.
Managing multiple teams, sizing up to 17 team members including Technical and Testing team.
Contributed in setting up of new project, including recruiting the Technical/Testing team internal/external.
Responsibilities include mentoring and reviewing the performance of the team.
Performed Role of Release Management Process Coordinator ensuring Release Management process is applied in the most appropriate manner possible within the project.
Providing Progress reporting in form of Status Reporting to the higher-ups.
Currently managing three migration/upgradation projects for an esteemed client “General Motors (GM)”.
Managing work involving .NET 4.0, Java, Oracle PL/SQL, Linux Scripting, Microstrategy, Cognos.
Managed Global Reporting Solution (GRS), providing reporting solution to clients based on their requirements using two reporting tools (Crystal Reports
Responsável pela divisão de atividades e monitoramento de SLA, atuando como team líder do setor de contas a receber engagement Bunge. Acompanhamento eficiente nas áreas atendidas da empresa e ouvidoria ao cliente. Também é responsável pela resposta eficaz ás solicitações, problemas e necessidades especiais de clientes. Trabalhar em conjunto com a equipe e empresa, em busca da excelência no atendimento aos clientes. Experiência em trabalhar com indicadores chaves de performance. Conhecimento de avaliações de desempenho e desenvolvimento de pessoas. Buscando no cliente um feedback do trabalho prestado pelo BPO, relatando sugestões de melhorias, críticas e apontando questões envolvendo as operações de negócios, elevando para o cliente as devidas soluções cabíveis sobre seus questionamentos, proporcionando um maior conforto para o cliente sobre o serviço prestado. Constante busca de melhorias com finalidade em mais resultados com eficazes de recursos, cumprindo rigorosamente os prazos em entregas descritas em contrato. Monitorando o fluxo dos pagamentos de clientes, baixa e reembolso de saldos, analisando os pagamentos em duplicidade, indevidos e providenciar processo de reembolso aos clientes. Tratamento de duplicatas em Cartório / Serasa, monitorar e realizar manutenções e contabilizações nas contas dos clientes referente aos recebimentos de valores ocorridos. Avaliação de problemas de recebimentos de valores dos clientes e ações corretivas, levantamento de documentos pertinent
Not a great place to work but good for immigrants new to the country to start
Where do I begin? This is most likely the worst company I have ever worked for. It was actually good for the first year or two then it slowly sunk deeper into a downward spiral.
First off, if you are looking for a fair opportunity to advance yourself and make a name for yourself, don't come here unless you are an IT person. This is not the job for you. At least not the GTA operations. The international side of this company is fantastic and I commend that part of the business but the Canadian operations are terrible.
You need to be either a friend or related to the two people in charge (GTA) to advance and to get a raise or a decent review. If you do get a raise it will be below the cost of living. Pretty sad.
Secondly, I have never in my life seen managers or team leads be so biased or take things so personally. Acting vindictive and not behave in a professional manner. They will make your time here miserable. Does not help that the main person who is in charge has no clue as to what's going on and how the floor is being run. So many issues. So little space to write about it.
Toxic environment with so many that spread gossip and lie about others. I have seen so many people leave here. Amazing employees and were nice people get put through the ringer. I couldn't believe it until it happened to me. The turnover rate the past few years has been staggering. You would think that would give a clue to upper management to investigate and do something but nothing ever happens. So you
Questions And Answers about Capgemini
What questions did they ask during your interview at Capgemini?
Asked Jul 17, 2016
They never came to my zoom interview I waited 2 hours
Answered Nov 15, 2021
I thought the entire interview process was a joke. Only general questions to verify what is on your resume.
Answered Jul 14, 2020
If you were to leave Capgemini, what would be the reason?
Asked Mar 16, 2017
As others have mentioned here, terrible work-life balance. While on a client engagement you have to be online from 2:00 AM PST, for those uninterminable online meetings with offshore (India) , then head to the client site all day, then evening, more work, until late at night. Constant politics, you always have to be selling yourself to projects leads. Understaffed, overworked. High-Turnover.
Answered Jul 14, 2020
Lay Off due to lack of closing proposals for new work
Answered Aug 26, 2019
If you were in charge, what would you do to make Capgemini a better place to work?
Asked Jan 22, 2018
Raises and I would give the opportunity to advance based on merit.
Answered Feb 9, 2022
I would start with fixing the culture. Being in technology, which is ever changing, I believe there is no real focus to up-skill and cross-skill employees. Also, there needs to be better HR policies - for the most part people do not even have a dedicated HR partner. There was no objectivity in any performance evaluations and it all came down to how someone (in a powerful position) feels about you.
Answered Aug 12, 2020
What is the interview process like at Capgemini?
Asked Jul 14, 2016
Never got interviewed waited over 2 hours
Answered Nov 15, 2021
It was all done via Skype due to COVID 19.
Answered May 9, 2020
What is the vacation policy like at Capgemini? How many vacation days do you get per year?