Overall Reviews at Capgemini
Senior Technical Writer | Stamford, CT | Jan 7, 2019
Good Outsource Company
As an Outsource Company, Capgemini was very good. When my contract ended, the HR representative was the best - she was always there when I reached out and always had a kind word; she even looked in the FL location to see if there was a match with my job skills for an internal position. They were also fantastic in helping me prepare for finding another job. They provided a third party to coach in finding a new job and keep me positive. They also provided different webinars for searching new jobs.
On the negative side, my immediate management team was based in India so this made it difficult for management to see the depth of the job I performed.
ProsGreat when contract ended
ConsNot so good with keeping in touch during the whole contract.
Accounts Payable / Accounts Receivable Clerk | Sarasota, FL | Sep 1, 2018
Unreasonable expectations/Poor Communication
Not one person hired on my team had a full understanding of what the position entailed when we started. The management has unreal expectations. After being there two days, they expect you to do work you know nothing about with no training and a computer that isn't functioning or have the software you need installed on it. They are not completely honest in the hiring process. The communication, training and organization was the worst I've ever seen anywhere I've ever been employed. It is not a friendly place. Stress and anxiety are the predominant emotions that prevail. After being there a week, I still have no understanding of what my benefits are or vacation time.
ProsSomewhat flexible schedule
Senior Director | New York, NY | Oct 9, 2018
Poor Management Consulting firm
It is a company made from inorganic acquisition of Kanbay & Igate. Both the old timers are top decision makers and works like siloed groups, small startups with no overall control. No overall direction from vertical owners, no passion for establishing them as core technical consulting company rather more service orientation and billing based. Need to be in client project if you are not blessed by senior management. People who are close to their manager only get promoted. I have never seen a dumb company like this where HR has no role to play if you escalate a poor performance appraisal rating. It is what your manager decides.
ProsBig Name in Financial service
ConsWorks like a poorly managed small IT service firm
Technical Support Specialist | Pensacola, FL | Feb 13, 2020
Not what you'd expect from an international corporation
Other than mandatory training and the site you report to, all your work is for the company you are contracted to. Personally my HR rep was not in my state and was very difficult to have meaningful interaction with. Additionally, the person changed often and I was never notified. At no time did I ever feel like there was someone above my team lead on my side. Our site was a call center, and interaction between the different contracts was almost non-existent. The terms of different teams' contracts meant that we were not all treated the same - i.e. availability of on-site ongoing training or inclusion in extras was not for everyone.
ConsNo possibilities for advancement.
Senior Customer Service Representative | Pensacola, FL | May 8, 2018
A typical day at work is that we help assist policyholders on their policies. Its an incoming call center, but by far the slowest I have ever worked at. Its an awesome environment with some amazing people to work with. I enjoy my time there just because of the environments and the out reach of people. Hardest part of the job is notating accounts while another call coming in, but by far the hardest part. Other than that everything else you will get assistance with and will not be thrown to the wolves. My manager and supervisor are amazing in CNA department. My co-workers are also amazing definitely a family environment.
ProsSlower Call Intake
ConsNo after call work, so you will have to learn to multi-task
Senior Analyst | Indiana | Mar 8, 2019
Productive and a place to grow while having fun
A typical day started with a meeting where the work and schedule for entire day was discussed along with progress done during EST hours by onsite coordinator. Rest of the day was spent carrying out the assigned tasks, having lunch, coffee breaks and attending additional meetings, if any. The day was concluded by sending Daily Status Report to team and management showcasing progress during IST hours.
Being an employee at Capgemini proved to be very fruitful in terms of learning new tools and software while working on projects in distinct domains demanding exceptional skills.
ProsGood management, Festival celebrations, Number of Paid leaves provided
Consulting Manager | Mexico, MO | May 21, 2019
Poor experience in all aspects without any culture of individual respect
I started as a Manager with high positive energy and all my best attitude , but as times went by I saw a culture full of favoritisms, criticism, old people with old spirit and a old management culture with serious lack of service culture and just trying to calm down raged customers due poor services delivery. Also, they don’t care about what you think or where do you want to take your professional career , neither they’re not able to give you 30 minutes for feedback sessions or any senior management advice. I really regret to take this company in my country as a good job experience.
ConsPoorest senior management ever
Enterprise Architect | Atlanta, GA | Sep 27, 2018
Ability to work remotely and better work/life balance!
My experience at Capgemini was very positive in that as a Managing Enterprise Architect, I was allowed to work remotely.
I was also afforded the opportunity to Lead an Infor EAM Project Delivery Team whereby I facilitated advanced Infor EAM functional training that resulted in certification for all team members.
Additional responsibilities consisted of building the NEW Infor Service Line (Practice) and developing relations with internal and external Alliance Partners and Sales Representatives.
ProsWorking Remotely and work/life balance
ConsLimited Project Pipeline
Application Consultant | Houston, TX | Sep 27, 2018
Average environment to work.
Do not see very good management and policies. As per the requirements decision are taken instead well planned in advance.
Average work culture - Management do not have that much activities which keeps employee motivated and keep them engage what they like.
Hardest part- It is very difficult to get release from one project. Sometimes only options left with an employee as to see another job opportunity.
Enjoyable activities- Specially on Friday some events are organized where different people meet each other and share there work experience others. This event has some indoor planned games which is cool.
Technical Recruiter | New York, NY | Dec 1, 2019
Challenging environment, always learning
Capgemini is a challenging environment for recruitment. There are some systems in place they are modifying for onboarding, advertising and communication with Hiring Managers. Its a large organization and anyone that doesn't take initiative in Talent Acquisition department with minimal direction will not last. They do discuss diversity and inclusion, track number of female hires in technology and try to fix the gaps. Overall its a great organization to learn from if you ask the right questions and have the right overseeing manager.