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Working at Capital One: Company Overview and Reviews
Capital One
8328 reviews
Capital One Ratings
4.0
Average rating of 8328 reviews on Indeed
| 3.9 | Work-Life Balance | |
| 4.0 | Pay & Benefits | |
| 3.4 | Job Security & Advancement | |
| 3.5 | Management | |
| 3.9 | Culture |
Headquarter
1680 Capital One Dr.
Mclean VA, United States 22102
Employee
10,000+
Revenue
More than $10B (USD)
Industry
Banks and Financial Services
Website
Popular jobs at Capital One
| Average Salary | Salary Range | |
|---|---|---|
Senior Software Engineer 1952 Salaries reported | $149,641 per year | $73,000-$246,000 |
Software Engineer 2 Salaries reported | $75.00 per hour | $37.50-$200.00 |
Data Engineer 2 Salaries reported | $70.00 per hour | $35.00-$200.00 |
Customer Service Representative 44 Salaries reported | $14.44 per hour | $7.25-$22.10 |
Ambassador 84 Salaries reported | $16.73 per hour | $7.25-$30.80 |
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 5901 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts
Overall Reviews at Capital One
Data Engineer | Chicago, IL | Dec 31, 2019
Great environment and opportunity to work in cutting edge technlogy.
Great environment and opportunity to work in cutting edge technology.
Senior leadership is very tech-savvy and has a great vision for the company. Capital One has long term view of the investments they make in technology and people.
ProsFreedom, flexile work culture.
ConsNo leadership in Chicago
Senior Administrative Assistant | Glen Allen, VA | Dec 26, 2019
I would not recommend
Promotion is not given to African Americans. There is an extreme amount of favoritism. I have nothing else positive to say so I choose to say nothing else.
Principal | Plano, TX | Feb 26, 2020
Lower pay than industry but treat their employees well
Role required to be on call 24/7. There was a lot of interaction with other banks, retailers, and law enforcement while assigned to the credit card investigations unit.
Loan Coordinator | Plano, TX | Nov 16, 2019
Need more opportunities for advancement.
Need more opportunities for advancement in the future, and more policies in place, to support work life balance.
More open door policies for employees to give feedback.
Customer Service Representative | Glen Allen, VA | Nov 15, 2019
Capital One is a fantastic company to work for.
Capital One is a great employer to work for. There are many opportunities for advancement. The pay and benefits are competitive which provides great compensation to its employees
Senior Loan Coordinator | Plano, TX | Nov 14, 2019
Productive and excellent benefit package
Capital is a great company however job security was always talked about within the mortgage department in meeting with mgmt. on which way the company will move forward in the mortgagte department. It is very difficult to advance or grow within the company.
Anti Money Laundering Analyst | Wilmington, DE | Nov 3, 2019
Great place to work
A great company to work for. If relocation didn’t pull me away I would still be working there. Had some personal issues at the beginning and were very understanding and willing to work out a schedule that would benefit both parties.
Invoicing Manager | Delaware | Dec 16, 2019
Excellent Culture and benefits, compensation and internal movement could be better
Great culture and benefits and overall fun place to work. Disappointing internal movement and salary policies as I was offered a position 3 levels higher but with no increase in salary or level. Very disappointing knowing i was good enough to get the job but not be paid or be on the same level as my co-workers. My only suggestion would be to change internal policies around movement. If an employee is valued enough to be offered a position at a different level no matter how high up then give them that respect and pay them accordingly.
Communications Consultant | Richmond, VA | Nov 8, 2019
Great facilities
Progressive company. I have had several contracts for various roles at Capital One. Flexible work schedules is a nice perk. much appreciated. It is difficult to get a meeting space as all the buildings are quite crowded.
Network Operations Technician | Rolling Meadows, IL | Nov 7, 2019
Great work environment with a strong emphases on growth and development
If you have a strong work ethic, can easily grasp new technologies, self motivated, and enjoy working with talented people/teams...this is the place for you!
Questions And Answers about Capital One
How are the working hours at Capital One?
Asked Jun 28, 2016
Hours vary depending on your department. I work in Fraud and my hours and 8am-5pm
Answered Nov 26, 2019
For us, contract security it was unpleasant hours, we had to work weekends and spent over 2 hours to commute to work, no parking paid, work for 5 hours a day
Answered May 8, 2019
What is the interview process like at Capital One?
Asked Jun 28, 2016
1st was a phone interview with recruiter, 2nd was a phone interview with a associate, 3rd was a series of video interviews with 5 people on the team you'll be working with (1 hour each with 15 min break between each)
Answered Mar 4, 2020
For the work from home position, I filled out the application, got an email to do a recorded interview video about 2-3weeks later. After the recorded interview (1 week later)received an email from recruiter stating they were interested in continuing the interview process. Next I did an informal over the phone interview with recruiter who then said that I’ll have one more live webcam interview where they ask about 5 situational questions (STAR) and 5 behavioral questions (some questions were tough)... 3 days later was notified I got the job.. working from home, virtually. Finally they do background and fingerprinting, have you fill out confidentiality agreements, etc. if everything checks out you get your start date
Answered Feb 25, 2019
How long does it take to get hired from start to finish at Capital One? What are the steps along the way?
Asked Jun 28, 2016
Here’s how it goes. Fill
Out an app and usually take an assessment if it’s your first time applying, if the recruiter for the job likes your app and resume they will send you an online video interview it’s just you answering behavioral based questions like you’re on face time, if that goes well the recruiter will call you- times on this can vary I’ve waited weeks to the next day , they will talk about what the position is and pay and ask if you’re still interested if so they will tell you the days and times available to come in for an interview with a hiring manger, you will have a 1:1 interview in a small room typically on the floor you would be hired on they will ask you 4 behavioral questions that they want answered in the STAR method. After the interview is over they will tell you a time frame to hear back from the recruiter about the position” the hiring manager told me it could be up to two weeks, however the recruiter contacted me the next day and offered me the position. Just be prepared for your interview and answer the questions correctly- the more details the better. I was also given a tour after my interview of the call center
Answered Oct 24, 2018
When I applied to be a customer solutions specialist it took about 2 months after applying to get a response for an interview. After the interview, I received a job offer the next day.
Answered Oct 16, 2018
How long does it take to hear from recruiters after taking an assessment?
Asked Sep 8, 2016
2 weeks and that was only from locating recruiters email and sending a request for a response.
Answered Oct 13, 2018
2 weeks, really depends on how urgently the position needs to be filled.
Answered Sep 7, 2018
What is the most stressful part about working at Capital One?
Asked Jan 23, 2018
The Favoritism
Answered Mar 12, 2020
Management and how much you are expected to do
Answered Dec 28, 2019