Overall Reviews at Capstone Logistics, LLC
Warehouse Worker | Lacey, WA | Jun 6, 2019
Do not apply.
They lie to you from the start. I and many other employees were told that the average associate gets 40-50 hours a week, have no incentive cap, no mandatory overtime, great benefits, the whole nine.
The average work week is you getting assigned to either order fill for outbound (where you get a whole five minutes worth of training/explanation of how to work the RF guns, which lockout or crash constantly) and are immediately expected to meet production standards, or you are assigned to inbound receiving where you unload incoming trucks, where you find out just how worthless their "incentive" actually is.
They explain their inbound incentive as "the faster you get it done, the more money you make", which is pretty standard for warehouses. The fact is, however, you make less money trying to make incentive than you do if you just work hourly.
For example, if you get a trailer with one SKU (one product) and there are 250-400 of this product on the trailer, Capstone charges their hosting company (in this case, Home Depot) something along the lines of $120 for the truck. After their cut, there is about $70 for the employees (I say employees and not employee because you will always be assigned a partner). If you unload the truck in an hour, they tell you you made $35/h (which in most cases, you will never unload one in that time frame), two hours is $17.50/h, etc. The problem is with the number of teams they have per day and how few trucks they have incoming on a regular ba...more
Leadman | New York State | Jul 1, 2019
Before applying, Read this review
I am someone who has worked many different roles with Capstone, including management, so I can give an accurate review, or shall I say a big warning to anyone considering giving the company a shot. Capstone is constantly looking for help and has listings here and all over at all times, that's the first red flag to anyone not familiar with the company. Here is the inside scoop to breakdown why the turnover rate calls for Capstone to continuously look for help.
Money: It's one of the main reasons we work, right? Well here is how it works at Capstone, it's a job where you actually make LESS money as time goes on. The reason being is Capstone is third party, meaning they are contracted out work by distribution centers etc. Most of the work is production based pay, which is what Capstone tries to sell you on, the more you do, the more you make. The problem is, each time the contract is renewed, Capstone has to outbid other companies to stay in that building. So what happens is, Capstone pays a higher rate to the partner for each truck done. The money gets split 3 ways: Capstone, the partner and you. Each contract renewal benefits the partner. I was doing roughly the same amount of work, yet within an 8 year span and a few contract renewals in between. I was making $2,000-$5,000 less per year with each contract renewal. Also, they have a loophole with the hourly positions, such as selecting they will screw you over on as well. They will pay you "$19 an hour" to select, until you...more
ProsIt's a job
ConsI could write a book on the Cons of the company
Order Picker | Lathrop, CA | Sep 6, 2019
Working here was good, but a lot of employee mistreatment and bad managing caused downhill.
**SHORT READ FOR ANYONE IS LOOKING TO APPLY, DO NOT BELIEVE THE RECRUITMENT APPLICATION, AS A STARTING EMPLOYEE YOU WILL NOT BE MAKING $600-800/WEEK**
I have been a very solid employee here at Capstone for over two years. I have done order selecting, unloading, cherry picking, transporting and coaching/training. Working here is honestly not that hard once you get used to it and familiarize yourself with patterns, except for the fact that the partnered company would treat you as if you're inferior and Capstone's management is usually very bad. There is a huge turnover rate simply because the pay is not worth the work a majority of the time. The job is usually Monday-Friday with some overtime on Saturday, but the only downside is the huge flip-flops and last minute change-ups on whether or not you have to come in. Sometimes you won't even find out you have work on mandatory OT on Saturday until the end of the shift Friday.
Working at Capstone you get paid a base rate (minimum wage) + incentive for being more productive. You will never make less than the base rate but can make good money here off the incentives (but not that good). Home Depot plays a lot of favoritism and often tries to give their own employees (who don't get incentives) good orders to pick while leaving a lot of clean-up/bad tags for Capstone. A lot of wave jumpers or cheaters using the computer to do ONLY doing good orders and skipping around bad orders for everyone else to do. Some Home Depot employees ...more
ProsM-F job with good hours, coworkers are cool, weekly pay.
Consmanager is awful, partnered company treats you badly, last minute mandatory OT, no holiday pay.
Order Picker | Schodack Landing, NY | Jul 2, 2019
Do not work here
Do not work here. Apply for the home company instead or go somewhere else. I am saying that purely for you benefit. The work is beyond hard and stressful. They do not pay you for any breaks. You will never receive a raise or paid time off. Imagine doing some of the hardest work you can imagine day after day for years and never receiving a raise? Do you want a fulltime job that doesnt pay you for 15 min breaks? Paychecks are consistently not correct as well. They will litteraly not promote you to a trainers or lead position because they want you doing the hard work and will give the position to someone else with much less experience and time with the company, simply because it's more cost effective to keep you doing the hard work aka completing contract hours, rather than rewarding you for you detication and hard work by giving you a better position. This is a big reason why this site is a failure. They have people in training and lead positions who aren't suited to teach people or just have poor leadership qualities period. You will watch someone who consistantly doesnt show up for work or takes breaks more than they work earn a promotion over you. You have absolutely nothing to look forward to with this company at this site other than order picking. It is the only job they do at this warehouse. And I promise you picking orders all day long from day until night will eventually make you want to quit or you will become ill or too tired to come to work and considering they offer...more
Forklift Operator | Saint Charles, MO | Mar 6, 2019
It’s Not Worth It
I’ve been a lumper twice. You don’t make an hourly rate. They pay you for training which is ten dollars an hour. After the first week you are on your own. You have to know how to operate a dock stocker and pallet jack in one week. After your first week you make commission for the rest of your time there. I myself was at 16.11 when I left. It’s true in the reviews these trucks pay a flat rate on LOGISTIC trucks and on CASH trucks you can add charges. Pinwheel, double stack, blocked pallet, and re stacks. However, you can only charge once on all of them but re stacks. Meaning you have to re stack a pallet because the wood is broken of there is damaged product.
To boil down the commission, some days you would make 50 dollars the next day you could make 200 dollars. You can get a logistic truck that has 1600 cases, breaks down to 81 pallets, and that truck only pay 40 dollars. Then that very truck take you 3-5 hours (Especially IF YOUR NEW and unfamiliar with the job) You could get a logistic truck that has 3000 cases but only breaks down to 40 pallets. That truck would pay around 70 dollars. Why do you ask? Because a logistic truck is a flat rate between the lumping service, the company Capstone is contracted to, and the driver/food company.
You also have days where it’s slow and you have to wait for trucks to come into the yard. You may do 1-3 little trucks and the boss will tell you to go home. You will have days where you get overwhelmed with a seafood truck that has 4...more
ConsCommission, very physical
Order Picker | Schodack Landing, NY | Jan 25, 2019
Look for a better job, if you need one for a couple weeks maybe
Okay so I've worked here for years. I can only speak for this location specifically but I have been here quite a long time and know that alot of the things I'm going to explain are consistent accross all of Capstone's contracted sites. My site only deals with selecting, so most of what I regarding work flow apples to that. Managment is another issue that seems to be a capstone problem nation wide.
I have worked at my site for 3 years. My attendance is the best of any employee working at this site. I work overtime consistantly hardly ever take a day off perform at very high rates consistantly and do my best to help new employees.
All of this has anointed to nothing in terms of advancement. They pick people with far less experience and work done for the company for training and lead positions simply because you are too good of a workwr not to be on the floor doing actual work. There are absolutly no paid time off whay so ever. One week of vacation per year. Other than that, if you arent working you aren't getting paid. There are performance incentives bit the standards are superhuman. There are maybe 3-4 people who work here physically capable of performing at the rate required to actuallyake a living here, I'm one of them and beleive me, your killing yourself. You deserve far more. Far more than what your paid. As far as management goes, there is a new supervisor every couple months. But everyone of them will lie to you. You always have money missing from your check and when...more
ProsFlexable with attendence
Packer | Garden City, GA | Mar 13, 2019
Resigned from the company due to poor Managment
When you start with the company and are learning the ropes they pay you 12.36 then when you actually get passed that point you earn 8.50 with production bonus. The major issue is at the counter they give you cube tickets for trailer's that can be 300 to 1200 depending on the ticket you can tell if its heavy bulk or light small boxes.
The way they handle the pay rate is if you get 60 cases an hour you will receive the 10.50 that they say on there job app but in fact isn't the correct pay rate which is 8.50. Most times new hires are stuck in bulk where getting the 60 cases an hour is nearly impossible due to no help stacking the freight of boxes which weigh 100 - 200lbs each having to stack them 9 feet high. Where as the little boxes you can easily do 100-300 an hour which is 16.00-25.00/hr.
The sad part is even being in the facility long enough to watch as hundreds of people come and go, still heavy amounts of favoritism in the workplace by management. Tried to ask about being a member of the travel team but was told no on multiple occasions.
The part that possibly got under my skin the most was had asked for professional recommendations of management to get into another job and they had agreed, but instead turned around and started throwing heavy cube orders all major bulk then pulling you off to the side and giving write up's and warning's on top of more writeup's. Instead of the recommendations they gave the worst possible reviews they could have given a...more
Conspoor pay, Favortism, Jealousy, Drama
Unloader | Mira Loma, CA | Mar 3, 2019
An honest review
I'd give it .5 or 0 stars if I could. I know this is a long one, but bear with me. Anyways, In SoCal's region, work is definitely there, long hours as promised, as are breaks (as nonexistent as they feel) but I'd suggest you get a certification in anything else to earn more than what capstone would ever offer you. They paid at a flat 11.00/hr. There was hardly any training, I had to figure out techniques to move faster and smarter to produce more so I can make a little extra. On my first day they literally just briefly told you the job description and paired you with anyone that was free. There is incentive pay (however it depends on the site) sometimes you'd have to complete a container in a certain amount of time and at another site you'd have to have your whole unloading team unload a certain amount of boxes by the hour to increase your pay. So your wage could go up, there were just ridiculously high requirements to make it. Management is incredibly biased to veterans to favor their success by giving them easier containers to finish with other veterans, and give newer unloaders the tougher ones with NEW unloaders. The whole game is figure out how to be quicker. By the way, when an unloader strains themselves by running non stop to the point where they finish a container wheezing and sweating, a 1 cent (I wish I was kidding) incentive bonus is the ultimate spit in the face. Give the newbies a break by actually training them Capstone. Pair them with veterans so they can lear...more
ProsCoworkers are great, and opportunity for higher pay I guess
ConsShort breaks, management
Gap Filler | Winchester, VA | Aug 25, 2018
Productive and laborious workplace
My experience working for this company was relatively good. It was my first job out of high school and it paid well. My supervisors and manager were kind and instructive. While they did enforce the rules well they also made a point to care about your personal well-being and safety. A typical day consisted of frequent radio communication and cooperation with your fellow Home Depot employees. Working together you were expected to successfully load several trucks with pallets and various products to meet the specified weight requirements.
The most important thing to remember at this job is to never stop moving. Your pay relies on your production. This point, in particular, was probably the hardest part of this job. Ninety percent of the time you are unloading a cart into one of your assigned trailers. The other ten percent is comprised of radioing pallet loaders and communicating with cart builders in an attempt to keep your designated area flowing smoothly. Thus, the more carts you unload into your trailers, the higher your production rate will be at days end.
The most enjoyable part of this job was probably their system of instant gratification. At the end of each day, you found out your production percentage. Some days my percentage was low and others, I surpassed even the most seasoned of employees.
Overall, I am grateful to have worked in a warehouse setting. I learned much about myself including how I perform under pressure in a cut-throat environment.
Shift Leader | Woodburn, IN | Jun 10, 2018
I spent 2 years here
This is a job that will teach you the value of money. Very hard work but can be fun if you have the right mindset. If you want to challenge yourself mentally and physically this is a place for you. This place will hire anyone because people frequently quit on there very first day. I made good checks and horrible checks. You have to keep track of all your loads because management makes a lot of mistakes when it comes to paying you what is owed. Your pay not only depends on you but also depends on how well you can finess the union workers that bring you tires to load. Does not pay hourly only by how many loads you can put out.If they decide they don't like you you make no money. If you can get them to like you you can do well but that's only if you have what it takes to endure the blood and sweat. This is a man's job and if you want to work in the summer better bring at least 4 to 5 shirts because by the time your done with one load that pays 20 bucks you will be soaked. This place has helped me really appreciate a dollar and also where i am today. I am proudly the best employee that my current company has. I have to be honest and say its because of what i went through at capstone that has made me who i am today as far as my work ethic goes. I would love this to be my sons first job when he turns 18. This place is so physicle it makes your addrenelan pump. That's the part i miss, unfortunately its not a place to grow old with, its a place that will get you through if you have...more
ConsYour paycheck all depends on people who sometimes dont want to work