Catholic Charities

Working at Catholic Charities: Company Overview and Reviews

Catholic Charities
Catholic Charities
2942 reviews
Catholic Charities Ratings
Average rating of 2942 reviews on Indeed
3.7Work-Life Balance
3.3Pay & Benefits
3.2Job Security & Advancement
Alexandria, VA
11 to 50
$25M to $100M (USD)

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Overall Reviews at Catholic Charities

Counselor | Jacksonville, FL | Mar 7, 2020
I used to wake up with a smile in my face to go to work
When I got hired at CCB Jacksonville FL, I was the happiest of the persons in the world. I quickly fell in love with my position and it became an addiction, I was needing my job, I was praying for weekends to fly by so that I could make it to work the next Monday. Loving what you do is the most wonderful experience ever. But what I didn't know was, that even though i loved my job and the job i had to do, i haven't even seen the real face of my company. I was so focused in my clients and how rewarding it was that i never realized how miserable really is working for these people until we were forced to move to a different location and we all mixed up . Out of the blues one day CCB woke up to the news that we were moving to a new building , there chaos started. I am not going to tell you the entire story because i hate going so deep into details, but i thank God we moved so that I could see the real face of the ones moving the threads. How full hypocrisy they are, no love or compassion for the employees, how can you say you can put "compassion into action" when you don't start from your own house? we were moved like puppets and everything was like: you take it or leave it. We were forced to believe everything was the good of the office or everything was going to be better, when to the contrary, there is no one single positive thing coming out of this moving but the fact that my eyes were finally open so that I could see the real face of the people that I have been working for. U
Case Manager | Bronx, NY | Nov 3, 2021
The workers who place their heart and soul into assistance clients in need.
I had worked for Catholic Charities for over 11 years, as a case manager my goal was to assistance all clients in all the areas needed. I would say that I had done my job above and beyond for anyone who came for services, I can also say I assisted my co workers as a team player. But I experienced some unkind feed back from those in charge. I once was told if I did not take a position offered to me at a different site I will be without a job and at one point while working I was told that I did not know how to write or did not know how to work the contract which I never lost within the years I worked in this company. I also experience some cold emotions when hospitalize and really needed comfort from family and friends, my site supervisor had told my co workers to not bother me or call, visit which my co workers told that they wanted to reach out but was instructed not to. The work is not easy but when you care for people and want to help it becomes easy however the pay is not enough for all the work and effort that a worker put in. One more thing individuals in charge need to recognize that the workers are adults not children; some not all ready think they can treat and talk to their employee's with demands, talk to an individual as they have no education. I have a bachelor's in psychology and was underpaid. I felt that I kept the contract assigned to me running never lost not one contract a matter of fact they gave Catholic Charities more contracts due to my work ethics with
ProsEvery two years it would staff day out of the office, events food, dance, some would get awarded for their work but only the chosen one's!
ConsSometimes flexibility with work schedule, small celebrations, short breaks.
Intake Specialist | United States | Aug 2, 2012
It was a privildge to work there
I worked at Catholic Charities Programa Hispano in Canby, Oregon for two time periods. The first time I worked there I was looking for any type of volunteer opportunities here in the Portland area. I had just moved here from Idaho. I had briefly worked at Red Cross in Pocatello, Idaho and I was just casting my net looking for my niche. I went to an organization called Volunteer Connections here in Clackamas County and they had just received a request from Catholic Charities for a bilingual volunteer the previous day! I had minimal Spanish language skills at that time but my skills increased geometrically when I started doing intake at my job there. I did many things during my time at Catholic Charities and I when I left them to go back to Clackamas Community College to work on my degree in Human Services (I got an associates in Social Work) I ended up going back to the same job at Catholic Charities to do my practicum for one of my courses! There was no 'typical day' at that job. However, my duties included doing intake, interpreting, researching services for clients and general office work- mailings, xeroxing, answering phones and filing. I also attended Hispanic cultural events and went out to the 'campos' with my boss to deliver food and clothing. I enjoyed working with my supervisors who were very good mentors and were very helpful in educating me on the cultural values of our clients and helped me build my Spanish skills. I used to sing a Spanish song to them "Paloma
Prosi was in an "spanish immersion work environment"
Consi can't say there were any cons
Case Manager | Fort Walton Beach, FL | May 14, 2020
Very disorganized company to work for
This company is very disorganized and the program’s rules/regulations on how the position should be done changes daily. The Head Supervisor is clueless as to how the company is run. When he asks and you offer suggestions/ideas, to your face he is on board with making them happen, but then behind your back he insults the suggestions and doesn’t even attempt to apply them. When you attempt to speak with the position supervisor, he is always unavailable. He ignores your phone calls or tells you in person that he can’t talk to you because he has a meeting and can’t be bothered (even though he often sits in his office by himself with the door open and no one ever shows up). He’ll send you a hundred emails a day with instructions on what you should do with your day even though you as the case manager are in charge of your own schedule/duties. When you ask him for advice on how to handle a situation or a client, he often has no clue and suggests you figure it out on your own. The case managers are expected to wear many occupational hats (counselor, realtor, moving company, house cleaners). As a CM you are required to find client’s homes (many have criminal records and/or evictions which make it difficult to find Property Managers to overlook a bad background check and rent to the client), and move heavy furniture into disabled clients homes by themselves (not exaggerating). The CM are expected to be on call 24/7 and are required to answer any client’s calls no matter what time of t
Receptionist/Administrative Assistant | San Jose, CA | Jun 3, 2013
Great experience working with a Non-Profit Organization
I started at Catholic Charities as an intern working in the Behavioral Health department. I assisted the Intake Coordinator and my duties were filing and copying, and data entry. As my internship ended a job opening came up as a Receptionist and I applied and got it. My typical day started as I arrived for work the first task that I had to do was to help with the Immigration services. I was responsible for signing clients in and helped them fill out their applications while the person in charge of the Immigration services would arrive. Once 9am would come I would turn on the phones and start answering a high volume of phone calls and transfer calls and also answering any questions regarding the services our organization had to offer. During my shift I would greet clients and checked them in while they signed in. Once 5pm would come the doors would lock and I was responsible for opening the door to let clients in who would come for group/therapy sessions. I checked in clients and collected payments. Before my shift was over I would clean up the reception area. From Receptionist I moved to become Administrative Assistant for the Older Adult Services department with the Behavioral Health Department for Drug, Alcohol, and Mental Illness. I was assistant to the Supervisor in that department and my duties included, answering phones, filing, copying, faxing, data entry and medical billing using the UNICARE system. Working for Catholic Charities I learned so many skills that I did no
ProsBecoming wearer of all hats by learning so much from different departments in the organization
ConsCounty lay offs
Crisis Counselor | Villa Park, IL | Feb 16, 2015
Productive work working with the clients.
Catholic Charities is a wonderful organization to work for, I believe that the agency's mission is straightforward "We are a faith-based organization providing service to people in need and calling others of good will to do the same" and it represents Catholic Charities perfectly. I currently work at a homeless shelter provided though this agency. My typical day at work is working with clients, data entry work, answering the 24 hour hotline phone, handling concerns that may arise at any given time. Since starting to work in March of 2012 as relief staff, part time staff and now full time staff, the learning has been on going throughout the years, I have personally grown up, become more assertive and am much more confident about my work, however, their is on going training, webinars, speakers and a variety of other things. The management I have personally had to handle while working at the shelter has been, reminding clients about their chores, cooking, completing their daily AM and PM counseling sessions, again I believe I have become much more assertive and as long as I am respectful to the clients, I believe I get respect back as well. I feel as though I have a variety of co-workers, we are all very different but we are all here for the benefit of the client, I love that we all network and share out idea, regardless if they are the same or different as long as we are all in agreement that it will benefit the client (s). The hardest part of my job is seei
ProsThe pros about my job is working with clietns.
ConsI don't have anyhting as a con to say about Catholic Charities.
Housing Specialist | Saint Paul, MN | Aug 15, 2020
Do Not Work Here
I've debated whether or not i wanted to post this, but I will. This place was the worst job I have ever had. The organization itself is not organized. Upper management were burned out and did not care about effectively helping the people who lived in the shelter. There is complete disconnect between the resources and how they're being used to help residents that have mental health issues and addiction issues. Meaning they're not particulary involved with helping the clients stay on top of their medication. So, It's not unusual to sit at your job and watch a mentally ill resident fight with a vending machine or cops being called constantly. There are residents there that sell and distribute meth and they are never on their way of getting kicked out. I felt a sense of pride when I was offered a job there because I thought I would be hired on to help make a difference. What I got instead was the opposite of helping. Intense policing of residents, defecated trailed hallways, fights I occasionally broke up, used to the smell of meth,being called racial epithahs by residents. The work culture is toxic. It's filled with people willing to throw eachother under the bus in order to be seen favorably by upper management in hopes of getting a promotion. Lets talk about promotions! Only people who are favorites to managment are promoted! Not necessarily the hardest working, the most reliable or the most compassionate. Things are barely communicated within shift changes and am often l
Conspay, lack of safety, lack of education on your job.
Advocate | Harbor, OR | Sep 7, 2019
So much Potential Sad work environment
I have worked for Catholic Charities for a while. When I first started I loved the place! It was awesome and I felt like I finally worked somewhere that I had support. After I while things changed for me. There was clear favoritisms among staff and clients. Everyone even newer staff could see the cliques. I began to feel pushed to the side and unimportant. Higher ups would always choose side in certain situations and in these cases they would side with their friends. I felt as if I couldn't go to certain people about issues with other employees because they were all friends and I felt as if the conversation would not be confidential and would get back to that person. It saddens me to feel the way I felt because I really enjoyed working there when I first started. When it comes to client services it seems as if staff are only willing to help client they like. If a client is outspoken or somewhat of a "problem starter" then staff dismiss them and will not do anything to help that person. I do understand clients can be hard but we are there to help them so why would we push them away because they are difficult? Staff are sent rude emails from higher ups when they are to stand up for themselves. If you are outspoken about your feelings are how you feel you are being treated then you are watch closely and you fear that you will be let go. This place is hard but that is because you work in crisis. I give it 3 stars for "job work/life balance" because I don't feel that it is dif
Program Coordinator | Saint Petersburg, FL | Oct 26, 2015
Stressful but rewarding
Interacted daily with scheduled clients and many walk-ins. Communicated with many outreach programs to assist clients. Responded to emergency assistance needed outside of clinic and within. Solicited with current and potential financial supporters. Scheduled public speaking engagements at various community organizations, churches and schools. Learned how to create and initiate new programs. Learned about the needs in community and agencies available as well as lack of assistance available to clientele being served. Manage 1.5 employees and 15-20 volunteers which included health educators and a doctor. Co-ordinated with local schools to have students come to center for a day as outreach program and assist with assigned chores. Volunteers and staff were required to attend staff meetings and ongoing education as required. Most difficult part of job was maintaining an approx. $250.000 annual budget. Most of the funds to support the clinic I acquired thru mailings. Public speaking and fund raiser events which included an annual Wine Social and Silent Auction hosted at a local hotel. Many times I worked 14-21 days straight doing fund raisers and speaking. However the rewards were many and priceless. I managed to raise enough money the first year to purchase an ultrasound machine to do ultrasounds. We saw many women and families receive the assistance need and to make positive changes in their life. Many completed school. Some when on to nursing school,others started their own
ProsAble to serve and grow the clinic
ConsLacked support from main organization
Case Manager | Long Beach, CA | Jun 25, 2021
Please do your research and read the reviews before working here.
First let me start by saying the management is the issue. Im speaking on the Long Beach location. They are unorganized, unprofessional, disrespectful, they talk down and belittle you, they set high expectations but don't provide the necessary support or proper training to be successful, they are verbally abusive, the case load is extensive because the turn over rate is HIGH which simply means they can't keep employees because the work environment is toxic. People either quit or get fired within a 3 months time. The only safe employees are the ones who've had longevity at the location (seniority). The ulterior motive at this organization is to keep the group of employees there and new comers are under strict scrutiny. The people who worked her are related. They don't hold themselves accountable for the mishaps that take place, instead they'll blame you. They double talk and they are partial when it comes too assisting the clients. Certain clients they decide not to help because they're considered "crazy" but will turn around and help someone else because they like them (favoritism). (Yes, the clients are judged and talked about behind their back). You will be talked about to other employees and openly disrespected and talked AT during meetings. NO respect whatsoever. Coming into this job, it seems wonder but I was under false pretense. More of the bad outweighed the good. I only enjoyed my clients, and giving food to the homeless. I pray the management changes their ways.
ProsYou can help yourself to the food distribution if need be. Memorable clients and success stories.
ConsShort breaks, not enough pay for the work load, unhealthy work environment, NO training, being mistreated and disrespected.

Questions And Answers about Catholic Charities

What is the promotion process like at Catholic Charities?
Asked Nov 13, 2020
Answered Jan 30, 2023
There is none
Answered Jan 29, 2023
What is the best part of working at Catholic Charities?
Asked Nov 22, 2019
Work from home
Answered Jun 29, 2022
Nothing at all one of the worst places to work
Answered Jun 22, 2022
If you were in charge, what would you do to make Catholic Charities a better place to work?
Asked Jan 13, 2018
Look into the Senior Middle Management. Supervising from the zoom meeting is not effective. Front line workers are working hands on with clients. leadership have favorites and unfairly promoting their favorites.
Answered Aug 8, 2021
Stop the toxic culture
Answered Jan 14, 2021
What is a typical day like for you at Catholic Charities?
Asked Apr 22, 2020
Not pleasant at all
Answered Nov 29, 2022
Great supervision and supervisors, great work life and personal life balance
Answered Nov 18, 2022
Why did you leave your job at Catholic Charities?
Asked Mar 16, 2017
Was tired of getting more work added to the never ending list of things I was required to do with no support and useless trainings. No opportunity to get a raise, veteran staff and new staff get paid the same or nearly the same. Upper management is a circle of friends and they only ever promote within the circle.
Answered Sep 4, 2021
The management was awful!!!!! I wanted to work there because I believed in the mission statement. The management had a click and if you didnt fit in you was treated terrible.I realized Ba is all about money. They cared nothing about residents and there needs. The place had many rodents , bugs flying and dirty. All staff was allowed to work from home but when they seen they had to hand out food donations they lied on me to have a reason to make me work 1/2 day 2 days a week i was not allowed to work from Home.I wouldnt recommend anyone to work there. If you love to help people this is not a good job at all. I think H.R should not have friends working together. if catholic charitiestogether want caring people and cares about mission statement they need to check management allowing outside people come in the facility and rob these old aging residents from there money. Yes they brought outsiders in to help but yet they was robbing them.
Answered Aug 25, 2020