Working at Chick-fil-A: Company Overview and Reviews

15642 reviews
Chick-fil-A Ratings
Average rating of 15642 reviews on Indeed
3.8Work-Life Balance
3.2Pay & Benefits
3.5Job Security & Advancement
Atlanta Georgia, United States
5,001 to 10,000
$5B to $10B (USD)
Restaurants, Travel and Leisure

Popular jobs at Chick-fil-A

 Average SalarySalary Range
Kitchen Team Member
6718 Salaries reported
per hour
Team Member
4744 Salaries reported
per hour
1726 Salaries reported
per hour
Customer Service Representative
2736 Salaries reported
per hour
Front of House Team Member
1700 Salaries reported
per hour
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 13078 reviews
Health Care
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Stock Options

Overall Reviews at Chick-fil-A

Cleaner | Germantown, MD | Dec 10, 2019
Not a good place to work at all.
Managers don’t care about employees, they care more about customers than their own employees. Also many managers are just flat out lazy and sit all the time, getting mad at the younger kids.
Cleaner | Meridian, MS | Oct 15, 2019
Chick-fil-a is a productive business. They are accepting,polite,friendly workers.
A typical day at work was always busy and welcoming . I learned to be a team effort set my pride to the side when faced with difficulties. I believe the corporation was well organized and managed to keep everything together. The business is christian based and close on Sunday's as a result. The hardest part of the job was growing and learning to accept constructive criticism for my benefit and those around me.Seeing a satisfied customer and growing in my work ability.
Cleaner | College Station, TX | Oct 13, 2019
Fast Paced
A typical day is 8 to 12 hours of being constantly on your feet. It was rare that I was able to sit down. However, there were positives:some of the managers were nice and reliable, and I really liked all of my coworkers
ProsDiscounted Food
Consshort breaks
Counter Manager | Aurora, CO | Mar 8, 2020
its a very fun and caring environment
We serve and treat people how we want to be treated. We are not in the chicken business per se, but the people business. We care about making someone else's life positively impactful
Guest Service Agent | Flower Mound, TX | Jan 1, 2020
great company
I enjoyed working for the company. Great experience and friendly people to work with. Only wish they would have health benefits. I would recommend this company.
Facility Supervisor | Santa Barbara, CA | Jan 3, 2020
My overall experience was good but there were a few issues that I would have addressed differently
The overall experience and training was amazing. I truly enjoyed the operator. A new director of Ops was hired without the proper background check and it turned out that he was a bad fit for the company. I have been offered a job at a new store in El Segundo for Chick-fil-A. But before I start I would like to see what else is out there
Quality Control Manager | Jacksonville, FL | Nov 12, 2019
Generally like most other Fast Food Establishments
Because most locations are independently owned and operated, the culture and benefits vary between each. Both I have worked for have had decent and very poor senior management and inconsistent policies and between the two locations, morale has been bad because of this.
Caterer | Waxahachie, TX | Jan 7, 2020
Great place to work
Great place to work, a christian based restaurant, the only workplace that I know that I am allowed to pray anytime with coworkers. Directors are very attentive and very supportive with team members.
Professional Driver | Queen Creek, AZ | Nov 27, 2019
Loved the Customers, Not the Staff
Working at Chick-fil-A was an experience I really enjoyed. I made many meaningful connections with customers and was overall positive in my work experience. Unfortunately, the culture can be difficult because of how much time you spend with fellow team members. The managers were wonderful, but it was hard to always have cordial relationships between staff.
Customer Service Representative | Houston, TX | Mar 11, 2020
It's a place that helps you make a quick buck
It really depends which one you work at but its best for people that are starting to learn how to work cause it teaches you to be a good multi task and a fast work environment

Questions And Answers about Chick-fil-A

If you were in charge, what would you do to make Chick-fil-A a better place to work?
Asked Jan 9, 2018
Change the rate of pay to be more fair It’s typically not I’ve worked for 4 different operator’s and only one was really fair in his he paid snd trrested his employees
Answered Apr 3, 2020
I would give everyone a raise
Answered Mar 27, 2020
What tips or advice would you give to someone interviewing at Chick-fil-A?
Asked Apr 29, 2017
Be yourself. Talk to them like they are a friend. Ask as many questions as you can think of. Pray about it.
Answered Mar 11, 2020
Just be you, it's hard to pretend to be someone. When hiring managers interview with you they are looking for genuine responses and a honest conversation. Try to think outside the box and surprise them with innovative ways you'd resolve or fix an issue. And last but not least, be confident in your answers. We want you to feel empowered in am interview just like you will be empowered to make each guest feel at home and safe at Chick-fil-A someday.
Answered Mar 10, 2020
What is the work environment and culture like at Chick-fil-A?
Asked Jun 16, 2016
All stores are owned by different people, to know what it is like you must work at the store first.
Answered Nov 13, 2019
I found it to be very toxic from the start. Supervisors did not make time to train people correctly. I was hired with 9 other people and when the week was over, I was the one who continued to come back. I left after a month because I saw no indications of management caring if employees had the supplies, tools, ingrediants they needed to do their jobs. The people that did nothing got paid the same if not more than those that worked like dogs. Hard work/workers were NEVER appreciated.
Answered Oct 31, 2019
How long does it take to get hired from start to finish at Chick-fil-A? What are the steps along the way?
Asked Feb 25, 2016
It took me 2 days to get hired at Chick-fil-A
Answered Aug 23, 2019
It took me about a month for the entire process. I originally applied on indeed. I had a phone Interview, then 3 onsite interviews with the hiring Director, senior Director, and finally the operator all in the same day.
Answered Jul 19, 2019
What benefits does Chick-fil-A offer?
Asked Feb 25, 2016
It depends on your store owner, each CFA is different! Mine in Mcdonough does 100% break food for any shift you work, if you work a double you get meals for each shift, if you work 2 hours you still get a meal. We get 50% off any time we come in outside of work. We get 25% on catering orders.
Answered Oct 4, 2019
Literally nothing except a free meal after 4 hours if you’re under 18, if you’re over 18 then you could be working like 6 hours without a break, and it’s only 30 minutes. we aren’t allowed to have shakes, ice coffees, oj, milk, or cookies either. They are honestly very cheap and couldn’t care any less about their employees.
Answered Jun 26, 2019