Working at Chick-fil-A: Company Overview and Reviews

20796 reviews
Chick-fil-A Ratings
Average rating of 20796 reviews on Indeed
3.8Work-Life Balance
3.1Pay & Benefits
3.5Job Security & Advancement
Atlanta Georgia, United States
5,001 to 10,000
$5B to $10B (USD)
Restaurants, Travel and Leisure

Popular jobs at Chick-fil-A

 Average SalarySalary Range
5237 salaries reported
per hour
3731 salaries reported
per hour
1916 salaries reported
per hour
2410 salaries reported
per hour
998 salaries reported
per hour
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 58108 reviews
Health Care
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Stock Options

Chick-fil-A Reviews

Popular JobsTeam MemberCashierTeam LeaderCustomer Service Associate / CashierFront End AssociateCrew MemberCookKitchen Team MemberManagerFront of House Team MemberCustomer Service RepresentativeBack of House Team MemberShift LeaderPrep CookShift ManagerSupervisorTrainerAssistant ManagerDirectorCertified TrainerTeam TrainerFood Preparation WorkerKitchen ManagerFood Service WorkerDirector of MarketingDirector of OperationsServerHost/CashierWarehouse LeadFast Food AttendantGeneral ManagerDirector of TrainingHost/HostessServer/CashierSales AssociateAssociateDining Room SupervisorLine CookCashier/SalesGuest Service AgentCook/DishwasherSenior Team LeaderTeam SupervisorKitchen WorkerChick fil aCashier/StockerLead CashierDriverHospitality ProfessionalStore ManagerAssistant DirectorChefDishwasherRoom AttendantDelivery DriverFront of House ManagerOperations ManagerFry CookHospitality Team MemberTraining ManagerFood Service AssociateCrew LeaderKitchen SupervisorManager in TrainingDirector of CateringMarketing AssistantPerformerMarketerOwner Operator DriverRestaurant ManagerRestaurant StaffOrder TakerTeam AssistantFOHInventory ManagerCoachKitchen AssistantNight ManagerSpecialistTraining CoordinatorAssistant LeaderCleanerCustomer Service Team LeadDirector of Human ResourcesHost/ServerMarketing InternRegisterUnit DirectorBackroom AssociateCatererGrill CookAssistant Store ManagerCashier/BaggerCatering AssistantCatering ManagerHandlerRetail Sales AssociateStockerTeam CaptainAssistant General ManagerBreaderCatering CoordinatorHuman Resources ManagerMascotSenior DirectorFood RunnerHospitality ManagerLaborerLine Cook/Prep CookArea LeaderClerkExecutive DirectorHouse ManagerOffice ManagerStore DirectorCocinero/aCook/ServerCulinaryDining Room ServerFood ManagerJefe de equipoMaintenance PersonBack of HouseClosing ManagerCustomer AssistantCustomer Service ManagerDirector of Customer ServiceInternManagement TraineeSalesSenior Sales LeaderTruck DriverAssemblerAssistant SupervisorBOHCaptainCoordinatorDevelopment DirectorDirector of FinanceFreight Team AssociateHelp Desk AnalystKitchen HelperSection LeaderVolunteerAdministrative DirectorDirector of FacilitiesDirector of QualityFront Desk AgentFrontlinerHospitality LeaderLead CookLead TrainerManager On DutyPrepRegional DirectorSeasonal AssociateService ManagerStaff MemberStudent WorkerTeam DriverTraining SpecialistUnloaderAmbassadorBusserCook/PrepCorporate TrainerCounter ClerkCounter ManagerCustodianKitchen StaffMarketing CoordinatorMarketing ManagerNight Team MemberOffice AdministratorOrder AdministratorProduction ManagerProduction WorkerSafety DirectorSenior Director of OperationsAramarkAssistantAssistant CoachBack of House WorkerCashier/ClerkCloserCulinary ManagerCulinary SpecialistDirector of AdministrationFOH GeneralFacilities ManagerFast Food ManagerFryerGreeterHead CookJanitorLeadLead SupervisorLeadershipLeadership Development ProgramLobby AttendantMachine OperatorManaging DirectorMember Services RepresentativeOffice AssistantOpenerOperations AssociateOperations InternOperations SupervisorOutside Sales RepresentativePackagerPrep LeadSales RepresentativeSenior ManagerServer/TrainerSystems AdministratorTechnical Support SpecialistTraining LeaderAssociate DirectorAssociate ManagerAttendantBaggerBoard MemberBoards WorkerChick-Fil-ACounter Sales RepresentativeCustomer Care SpecialistCustomer Relations RepresentativeData Entry ClerkDeveloperDirector of EventsDirector of MaintenanceEverythingExpeditorExperience MakerFloor SupervisorHouse SupervisorLine LeadLine SupervisorManaging MemberOperational ManagerOperatorOwnerPrep personProductionRetail Assistant ManagerSalad PrepSales DirectorService AssociateSetterSocial Media ManagerTraineeTraining AssistantUtility WorkerActorAdministration ManagerAdministrative AssistantArea SupervisorAsistente de cocinaBOH LeaderBack End DeveloperBack of house workerBagger/StockerBiscuit MakerBrand AmbassadorCajero/aChickfilaCommunity Relations DirectorCounter AttendantCounter HelpCounter PersonCounter StaffCustomer RepresentativeCustomer Service SupervisorCustomer Service/Sales RepresentativeCustomer SpecialistDessert makerDining StaffDirector of Dining ServicesDriver TrainerEntry Level ManagerExpediterFloor ManagerFood Service DirectorFood and Beverage ManagerFront Desk ReceptionistGeneral WorkerHead ChefHead CoachHospitality ChampionHuman Resources CoordinatorHuman Resources SpecialistIT AnalystIntern ManagerLeadership TeamMarketing RepresentativeMonitorNone yetOperations AssistantOperations CoordinatorPrep PersonProduction DirectorProfessional DriverProject CoordinatorProject ManagerQuality Control ManagerReceptionistRecruiterRunnerSales and Marketing ManagerSandwich MakerSanitation WorkerSenior Operations ManagerService and HospitalityShift CoordinatorSocial Media SpecialistStudent ManagerStudent SupervisorSupply Chain SpecialistTeam CoordinatorTraining LeadTraining SupervisorWarehouse Workercaahiercashier-2nd mile serviceASISTENT.MANAGERAccount RepresentativeAccountantAccounting CoordinatorActivity LeaderAdminAdministrative CoordinatorAdministratorAdvertising CowAdvertising DirectorAgentAll SkillsAll around employeeAlmost every positionArea LeadArea ManagerAssembly OperatorAssist in assigning work positionsAssistant CookAssociate General CounselAssociate TrainerAssoicateAsst.manager forChick-fil-A 10years.Auxiliar de cocinaBACK OF HOUSE LEADERBACK OF THE HOUSE WORKERBOH (Back of House)BOH (Back of House) GeneralBOH LeadBOH/FOHBack Of HouseBack Of House, GeneralBack houseBack of House GeneralBack of House LeadBack of House StaffBack of House, PrepBack of house generalBack of the houseBack of the house generalBackboardsBackhouseBacklineBakerBeyond the RestaurantBig/fohBoard OperatorBoardsBoards-Back of HouseBoards. Boh leader/ regular employeeBoradsBrand ManagerBreader (Fried Chicken)Breakfast ManagerBreederBusiness AdministratorBusiness Development SpecialistBusiness Office DirectorCall Center RepresentativeCamp CounselorCapital Heights, MDCasCash ManagerCashieerCashier SupervisorCatering SupervisorCertified Leader/Opening LeaderCertified trainorChampionCheesecake FatoryChef ManagerChic fil aChick Fil AChick Fil A employeeChick fil a EmployeeChick fil a selfie serve teamChick-fil-AChicken CookChicken DropperChicken beaterChickfila employeeCleaning TechnicianClerical WorkerClinerClosing CoordinatorCo-directorCold PrepCommunity DirectorConcerigeConnections CoordinatorConnections TeamConnections teamConsultantContract AnalystContract ParalegalContractorCook teamCore MemberCost ManagerCounter AssistantCourtesy AssociateCowCrew ManagerCsshierCuratorCustomer Service Account RepresentativeCustomer Support RepresentativeCustomer serviceDay Time WorkerDelivery DirectorDepartment SupervisorDesign ConsultantDevelopment CoordinatorDevelopment InternDevelopment ManagerDevelopmental Service WorkerDidnt workDidn’t have oneDine-InDining Room ManagerDirect Service ProviderDirector of Business DevelopmentDirector of CareDirector of CommunicationsDirector of Food and BeverageDirector of PeopleDirector of People & CultureDirector of Product ManagementDirector of Public RelationsDirector of RecruitingDirector of Sales and MarketingDirector's AssistantDisc JockeyDishwasher/BusserDistributorDon't have oneDouble tree hotelDriver AssistantEMPLOYEE, CHICK-FIL-AEmerging LeaderEmployee ServicesEmployee TrainingEmployee, Night staffEmployee/ lobbyistEmployment SpecialistEncargado/a de cajaEncargado/a turno/aEngineering ConsultantEngineering Program ManagerEntry Level Technical SupportEnvironmental ManagerEvent CoordinatorExperienceExpert knowledge and abilitiesExpoFOH LeadFOH WorkerFOH and BOHFOH/BOHFOH/GeneralFacilities AssistantFacilities TechnicianFacility CoordinatorFacility SupervisorFellowFelt like no oneField StaffFill in for all positions as neededFinancial AnalystFine Dining ServerFirst job!FlexFloor StaffFood ClerkFood PrepFood PreperationFood TechnologistFood industryFranchiseeFront End DeveloperFront End ManagerFull Stack DeveloperGoodGraphic DesignerGroup LeaderGruntGuyton, GAHR ConsultantHair StylistHall ManagerHead breaderHead of Customer ServiceHeadset LeaderHealth Unit CoordinatorHeart-of-HouseHelperHigh School TeacherHospitality ExpertHospitality ManangerHospitality RepresentativeHospitality TeamHospitality leaderHospitality professionalHostessHostess/BusserHourly EmployeeHsbHuman Resources AssistantHuman Resources Business PartnerHuman Resources GeneralistI also learned to lead by exampleI've had 2 jobIndependent ContractorInformation SpecialistInnovation ManagerInsiderInspectorInstructional AideInstructorInventory AssociateInventory CoordinatorInventory LeadInventory SpecialistI’m not sure JobJunior CashierJunior Operations ManagerKassiererKaybar WeiseKicthen prep supervisionKitchen StewardKitchen memberKitckenKitcken handLP night shiftLead Lead BreaderLead ClerkLead DriverLead WorkerLead and trained other employeesLeader in TrainingLean Six Sigma SpecialistLevel 1 LeaderLiaisonLine OperatorLoader/UnloaderLobbyLobbyistLocatorLogistics AssociateMachine WorkerMaintenance AssistantMaintenance DirectorMaintenance ManagerMaintenance SupervisorMaintenance TechnicianManagrMarketing ExecutiveMarketing SupervisorMaterial HandlerMember, SkillsUSA at CMTHS, 1 yearMentorMerchandise Flow Team MemberMesero/aMesquiteMidland, TXMonkey Junction FSUNaNight LeadNight Shift LeaderNight Shift employeeNight SupervisorNo work experienceNoneNothing yetNutriologo/aOJTOPERATIONAL LEADEROffice SpecialistOffice WorkerOperario/a de producciónOperating Room ManagerOperational LeadOperational LeaderOperational StaffOperations AdministratorOperator TraineeOvernight AssociateOvernight ManagerPOS RepresentativePainterPalm Coast, FLPantry ChefPart-time, Multiple PositionsPart-time/Full-timeParticipantParty HostParty HostessPerdue FarmsPersonal AssistantPersonal TrainerPhotographerPorterPosition LeaderPosition leaderPositional LeaderPrep BOHPrep leanPrep tablePreparation CookPreparerPreperationPreschool TeacherPresenterPrimary MotPro StaffProduce AssociateProduction AssistantProduction AssociateProduction LeadProduction worker/aProgram ManagerProject AdministratorPromoterQuality AnalystQuality Assurance ManagerQuality Control SupervisorQuality CoordinatorRed shirtRefereeResponsabilidad en mi trabajo y dedicaciónResponsable del entrenamientoRestaurantRestaurant KitchenRestaurant LeaderRetail Customer Service RepresentativeRoad ManagerRoom Service ServerSafety CoordinatorSafety SpecialistSafety TrainerSalad PersonSales ClerkSales ExecutiveSales InternSales ManagerSales and Service AssociateSalespersonSandwich PreparerSandwich PrepperSchedulerSecond MileSelf EmployedSelf ServeSelf Serve workerSelf serve Senior Camp CounselorSenior ConsultantSenior CookSenior Director of RecruitingSenior Java DeveloperSenior Kitchen ManagerSenior Lead EngineerSenior Project CoordinatorSenior Quality Assurance EngineerSenior Sales ProfessionalSenior Shift LeaderSenior SupervisorSenior Systems AdministratorSenior Team AssistantSequencerSerrverServe EmployeeService CoordinatorService TechnicianShift WorkerSocial Media CoordinatorSocial Media InternSous ChefSsDT1Staff AccountantStaff AssociateStaff EmployeeStaff ManagementStewardStock ManagerStocking AssociateStudent AssistantStudent InternSubject Matter ExpertSupervisor/aSupply Chain ManagerSupport ManagerSupport SpecialistSystems AnalystTOS LeadTableau DeveloperTalent CoordinatorTalented and Motivational LeaderTeaching AssistantTeamTeam AdministratorTeam MeamberTeammate chick fil aTean MemberTechnical LeadTechnical Support AnalystTechnicianTechnician TraineeTechnology AnalystTechnology ConsultantTellerThe CowTraffic ControllerTraining LEADTraining MangerTraining expert Training others to lead the storeTrannierTranslatorTutorUnemployed looking for workUnit LeaderUnit SupervisorUniversal WorkerUnknownVideographerWarehouse AssociateWas never really toldWindowWork ExWorkforce ManagerWorking Class DogWorks ManagerX-ray Technicianback of houseboardsboh generalbreadercachaishierchicken makerfohfood crevicefood souceshand out food to the guestshospitality professionalkey playerkichten stafflevel 3love field airportprep and hand wash dishesprep personprep presonserving
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City, NCElizabethton, TNElizabethtown, KYElk Grove, CAElkin, NCElkton, MDEllicott City, MDEllijay, GAEllisville, MOElmhurst, ILElmhurst, NYEl Mirage, AZElmwood, LAEl Paso, TXEl Segundo, CAEmerson, GAEmporia, VAEncinitas, CAEncino, CAEnfield, CTEnglewood, COEnglewood, NJEnid, OKEnnis, TXEnterprise, ALErie, PAEscondido, CAEssex, MDEssington, PAEstero, FLEuclid, OHEufaula, ALEuless, TXEvans, COEvans, GAEvansville, INExeter, PAExton, PAFairburn, GAFairfax, VAFairfield, CAFairfield, OHFairfield, TXFairhope, ALFairlawn, OHFairless Hills, PAFairmont, WVFair Oaks, VAFairview Heights, ILFairview Park, OHFallbrook, CAFalls Church, VAFargo, NDFarmingdale, NYFarmington, CTFarmington, NMFarmington, UTFarmville, VAFayetteville, ARFayetteville, GAFayetteville, NCFeather Sound, FLFederal Heights, COFederal Way, WAFindlay, OHFircrest, WAFishers, INFive Points, ALFive Points, OHFlagstaff, AZFlemington, NJFlorence, ALFlorence, KYFlorence, SCFlorham Park, NJFlorida, NYFlorida City, FLFlorissant, MOFlower Mound, TXFlowery Branch, GAFlowood, MSFoley, ALFolsom, CAFolsom, PAFoothill Farms, CAFoothill Ranch, CAForest Hill, MDForest Park, GAForestville, MDForney, TXFort Bend County, TXFort Bragg, NCFort Collins, COFort Lauderdale, FLFort Mill, SCFort Myers, FLFort Oglethorpe, GAFort Payne, ALFort Pierce, FLFort Smith, ARFort Walton Beach, FLFort Wayne, INFort Worth, TXFort Wright, KYFountain, COFramingham, MAFrankfort, KYFranklin, TNFrederick, MDFredericksburg, VAFreehold, NJFremont, CAFresno, CAFriendswood, TXFrisco, TXFullerton, CAFulshear, TXFulton, MDFulton, MOFultondale, ALFuquay-Varina, NCGadsden, ALGaffney, SCGainesville, FLGainesville, GAGainesville, TXGainesville, VAGaithersburg, MDGallatin, TNGalveston, TXGambrills, MDGandy, FLGardena, CAGarden City, NYGarden City, SCGardendale, ALGarland, TXGarner, NCGary, INGastonia, NCGautier, MSGeorgetown, KYGeorgetown, TXGeorgiana, ALGermantown, MDGermantown, TNGilbert, AZGlastonbury, CTGlen Allen, VAGlen Burnie, MDGlendale, AZGlen Mills, 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City, TNJeffersontown, KYJeffersonville, INJensen Beach, FLJersey City, NJJersey Village, TXJohnson City, TNJones, OKJonesboro, ARJonesboro, GAJoplin, MOJoppa, ILKachina Village, AZKalamazoo, MIKalispell, MTKannapolis, NCKansas City, KSKansas City, MOKathleen, GAKaty, TXKearney, NEKeller, TXKemah, TXKendall, FLKennedy, CAKenner, LAKennesaw, GAKenosha, WIKenwood, OHKernersville, NCKerrville, TXKettering, OHKeyser, WVKeystone, FLKildeer, ILKilleen, TXKing, NCKing of Prussia, PAKingsland, GAKings Mills, OHKingsport, TNKingsville, MDKingsville, TXKingwood, WVKinston, NCKirby, TXKirkland, WAKissimmee, FLKnightdale, NCKnoxville, TNKutztown, PAKyle, TXLacey, WALadson, SCLady Lake, FLLafayette, INLafayette, LALaGrange, GALaguna Hills, CALaguna Niguel, CALa Habra, CALake Buena Vista, FLLake Charles, LALake City, FLLake Elsinore, CALake Jackson, TXLakeland, FLLake Mary, FLLake Park, FLLake Park, GALakewood, CALakewood, COLakewood, WALake Worth, FLLake Worth, TXLa Mesa, CALa Mirada, CALancaster, CALancaster, PALancaster, SCLand O' Lakes, FLLane, SCLanghorne, PALanham, MDLansdale, PALansdowne-Baltimore Highlands, MDLansing, MILantana, FLLa Plata, MDLa Porte, TXLaredo, TXLargo, FLLargo, MDLas Cruces, NMLastrup, MNLas Vegas, NVLauderhill, FLLaurel, MDLaurel, MSLaurens, SCLaurinburg, NCLavonia, GALawrence, KSLawrenceville, GALawton, OKLayton, UTLeague City, TXLeander, TXLebanon, TNLee's Summit, MOLeeds, ALLeesburg, FLLeesburg, GALeesburg, VALees Summit, MOLehi, UTLeland, NCLenexa, KSLenoir, NCLenoir City, TNLevittown, PALewisburg, TNLewis Center, OHLewisville, TXLexington, KYLexington, NCLexington, SCLexington-Fayette, KYLiberty, MOLilburn, GALima, PALincoln, NELincolnton, NCLinden, NJLinthicum, MDLinthicum Heights, MDLionville, PALithia Springs, GALithonia, GALititz, PALittle Elm, TXLittle River, SCLittle Rock, ARLittleton, COLivingston, TXLocust Grove, GALogan, UTLoganville, GALombard, ILLone Tree, COLong Beach, CALong Island, NYLongmont, COLongview, TXLos Angeles, CALoudoun 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Overall Reviews at Chick-fil-A

Team Member | Reading, PA | Jan 10, 2020
Very Difficult job!
I enjoyed being Cook at Chick fil A, I worked here for just about a year. I did leave for personal reasons, but over I was very clean and quick at my job, I felt i was taken advantage of my skill. I was promised a different position, I was never given that opportunity in Advancement, reason being they loved my speed of breading. To give a simple story, I started as a breaded chicken and wasn't properly trained right. As you start in this company, You have two weeks in training, that is you learn the fundamentals of the kitchen. It was easy, yet it took me to learn the basic kitchen in three months, even before I state, "I want to learn properly "I love being effective at what I do. not knowing over the course of three months I was trapped in the breading area, the poor excuse was no one really liked doing it, not even the manager would step up. That the first thing, As I progressed in working a bread for chicken, I pled to change my position, Most the managers I worked for, gave me the dirty, hard jobs. I didn't get discouraged right away, I thought this what is like to start from the bottom and work my way up. As I plowed my way taking everything that was given to me, that most people didn't want to do in the kitchen, some of the managers started to talk down to me, even to the point of threatening me over, questioning to do the right thing while working there. Yes, I reported them, yet I had meetings with the head manager hearing him say "They had similar issues with his
ProsFun at times, Flexible hours If head manager allows it
Consunder paid for the work you do, Stuck in positions if your well at it. Overly barring on the body.Only 15min break every 5hrs.
Dining Room Supervisor | Kernersville, NC | May 13, 2022
Great Staff & Poor Management
As, former employee I came to Chick-fil-A to earn money to benefit in family income, & financial dues in school. As, well to learned great job skills along the way. When I first started things were going great so far. I gotten to know my co-workers. I learned skills how to handle ill-mannered guests, make drinks, code communication, & teamwork. The management did great benefits giving breaks, free food when we leave at times, great pay, fun events for employees. They trained on the basics like delivery order outside & inside, cleaning up, drinks, stocking, etc. However, after awhile the management or team leaders. Started seeing me as the janitor, when taken notice on my quick work ethic in cleaning the lobby or dining room. Besides, stocking supplies & carrying food to guest waiting outside, or making drinks at the front counter. I would work alone most the time. There are few times work with a partner. I felt me & my partners were being used as maids. Constantly, mostly tending to tables, stocking sauces, wiping down trays, bathroom, or garbage. I would pick up all the trash from the inside & outside. I despise doing the trash was almost always overflowing across the restaurant. I used to go to the dumpster by self in the dark. Until, I suggested would be safer to go with a partner. I would be so happy to be on another position than cleaning up. I wish the management & teams leaders would train everyone. In all the positions, just in case of emergencies. It just seems like
| Topeka, KS | Jun 28, 2018
(Maybe) Don't Work Here
I worked with chick-fil-a for quite a few years, so I feel as if I can give a good idea on how it is to work there, or at least how it was in my location. tldr: Really fast paced, somewhat stressful, and can be bad depending on your store. The job was really wonderful before our chain got their own store. I was able to get to know all of my managers, becoming good friends with a few of them. The work was hard, but it was very fufiling, knowing that you and your teammates were working hard to the same goal. Everyone (mostly) got along and was able to communicate very effectively. Finally, the job promised great benefits and talked about how they support their employees on whatever path they might choose in life. At the time, I thoroughly enjoyed my job and was glad to have it. I pursued leadership within the store (I was asked beforehand if I would want to) because I really believed in the motives of our restaurant. We wanted to be the best at what we did, while not forgetting that PEOPLE were the reason we worked. Before getting our store, I was able to make meaningful relationships with customers, and serve them with the respect they deserved. A lot went downhill after we got our new store. The first reason that made me leave was my experience of moving up. Now, even though I was asked if I wanted to move up in the company, management/my boss would constantly put it off. These were the people, including my boss, that I respected and thought I had good rela
Team Member | Edmond, OK | Sep 5, 2020
I worked their for a week and one day, here's why.....
I got the job relly quckily. I applied and got a call from them that day which made me really excited and got an interview. Then, the next week, I got training split up into two days. Five hours the frist day and three hours the next. I got free food both days which is really nice and made freinds with my soon be co-workers. It was a lot to learn but I hoped I would remeber it all. So my first day of work was really rough. To sum it up, one of my co-workers was being made fun of for them being a little slow and even costumer were joining in too. I was working out in the heat so I asked for water. They only allow chick fil a large cups outdie becuase of COVID. They did not have water near the food running area. There was one water jug near the drive thru. I asked the manger in charger for water a number of times and to be ignored. I know they are bussy with making everything run smoothly, but I think taking care of your empoloies is important too. As I was working, I felt like I was getting weak and dizzy outside in the heat. When I came home, I found out I had a minor heat stoke. I drank a lot water and made sure to take care of myself. As the week went on, I tried to drink as much water as I can. I still contied to get heat stokes. I brought it up with a shift leader and thing got a little better but it was still not going too well. I also had one manger that kept making me feel lazy when I working really hard to the ponit my health was not doing to well. All in all, I had
ProsFree Lunch, college scarship after 6 months
ConsShort break, working out in the heat, quick training
Shift Manager | Surprise, AZ | Jan 1, 2021
You’ll meet some of the best and worst people
When I first started working there, the environment seemed to be generally positive and it seemed like the team worked well together. However, that only lasted for a few months. As time starts to pass, you start to notice how corrupted things really are. In my first week, a team member who was leaving (had worked in the front of house) had warned me that the management was terrible. At the time, I didn’t really see what they were talking about, but it eventually all made sense. The management does not care about you. At all. All they care about is taking advantage of people, mostly teens, to make them as much money as possible without regard for how much stress and how many issues there are at the place. The managers have absolutely no empathy or morals. They most definitely do not follow the culture that Chick-Fil-A promotes and they do not hold their managers accountable for their behavior. They do not hold qualities that are supposed to be in leaders such as treating team members with respect and paying them accordingly. The place gets extremely busy, but they will not provide you with the necessary resources or staffing required to work a shift without feeling intense stress. They do have opportunities for advancement, but to get to that point you can not disagree or criticize anything management says or do, no matter how plainly clear it is that they have done something wrong. They allow their managers to talk to team members like trash and keep people on their managemen
ProsYou get one free meal each shift.
ConsManagement does not treat you with care or respect, long hours that are extremely stressful
Cashier | New York, NY | Feb 6, 2019
Poor work environment at this location
We all know that chick-Fil-a is a southern based company, but it shows at this location. There is NO COMMUNCATION between upper level management, and the rest of the staff other than a plethora of passive aggressive e-mails which are randomly sent without warning or notice. The e-mails are heavy and filled with information that should be discussed during staff meetings, however they are not. There are no staff meetings. The turnover Rate here is ASTOUNDINGLY high, with an average of 2 voluntarily resignations per week. With reasons from poor management, to mistreatment, to the disrespectful nature and attitudes of the Operater and the directors. The operater encourages her team to use militance as delegation, which often leads to at least one director, standing directly behind us as we fulfill our duties. Being sure that no one steps out of line and ready to delegate the next task to whomever he see’s fit. (Very slave master-ish). At any given moment you’re job can be taken from you for many frivolous reasons, such as, giving out too many sauces, dragging your feet while walking, failing to ask permission to use the latrine, or if the operator simply does not like you. I’ve seen these things happen with my very own eyes. I’ve heard that other Locations are not as bad as this one, however it’s become increasingly hard not to tell. Simply put, the employees here aren’t treated as though they are an essential part of the business. We’re treated like slaves, who should be greatfu
ProsFree lunches.
ConsLack of respect for employees, no communication, passive aggressive behaviors, no appreciation
Cook/Server | Duncan, OK | Jul 31, 2014
Friendly work enviroment
A typical day for me usually starts at 7 when I wake up and get my work clothes on, I have a name badge and a swipe badge for our time clock. I generally arrive at 8:30 a.m. and begin getting everything in order for opening at 11:00 a.m. We make tea, lemonade and stock what was used the night before. We set up all the cutting boards and get supplies from our store room. We also make sure there are enough salads and fruit cups to start the day, if not we put those together. After we open we have two people in the front taking orders and handing them out as well as making drink as needed. In the back we have two-three people, one breads our chicken and cooks it, a second person, generally our manager of the shift, will prepare sandwiches and nuggets in boxes and the third person makes fries. Closer to the end of my shift we begin doing our daily shift duties which include but are not limited to: Dishes Pulling frozen chicken to thaw Filleting thawed chicken for cooking the next day Sweeping and mopping our areas for next shift Cleaning up any messes that happen on morning crew Squeezing lemons for juice if none is in the walk-in Checking off all duties on our daily cleaning/chore list. Around 5 p.m. is when I clock out and go home. The biggest thing I have learned while working at Chick-Fil-A is patience and listening skills. More often than not a customer has no idea what they really want. They like to have time to decide and also exercise their right to change th
ProsOne free meal a day, Bathroom breaks when needed.
ConsSmall area
Team Member | Philadelphia, PA | Mar 22, 2021
Great place to work with plenty of hours offered
Working at Chick Fil A has its ups and downs. The store I worked for had many nice people and a great team! I can’t say that I disliked anyone really. Some days are extremely busy, with long lines lasting all day, stressed employees, and being short handed on other coworkers. I like to keep a positive attitude so I never let this stress me. Some days are quite slow yet steady at other times. I’ve seen many people come and go, not that it bothers me. Overall it was a nice experience at Chick-Fil-A. If you are a good hard worker or someone who is very in need of a job, this could be the place for you. Don’t let my review hinder you from applying. However being a parent with a family and children, this definitely isn’t somewhere I want to be working the rest of my life. The fast food industry isn’t for the faint of heart. Long afternoon/evening shifts with no time to schedule appointments during the week(must be scheduled 2 weeks in advance), no time to spend with the kids; coming home late when they’re already asleep. Being a parent, that saddens me. My original availability for working mornings to afternoons was changed. Forgot to mention, the store hours are always changing depending on the needs of the business, they can open earlier and close later etc. and it is probably the busiest food establishment in the Airport! An important thing to mention is that call-outs are taken very seriously, as most jobs should take them seriously. I rarely ever called out during my time th
ProsProfessional Management, Free Lunches, a 15 & a 30 minute break, Good Pay
ConsHome/Work Life Imbalance, Covid “scares”
Talent Coordinator | Clemson, SC | Jun 22, 2020
A typical day would include standing in your position for 8 to 9 hours doing one job only. Breaks were short, you technically get 30 minutes, however, you are told to clock out immediately to break while you still might have to wait another 10-12 minutes for your break food, giving you a total of 18-20 minute break time during an 8 to 9-hour shift. Employee break food discounts fluctuate dramatically depending on previous weeks of food waste cost. When I started it was $8, then it went to $6 and eventually $4. Sometimes you wouldn't get any employee discounts for a break. I learned that the leadership role I was initially hired for was actually superficial. Because the restaurant was strictly on survival mode, as far the day to day operations, my role in leadership didn't truly mean anything until daily operations had improved, which didn't happen in the time I was there. Essentially what I learned was that this Chick-fil-a needed warm bodies in one place doing one job and that team members and leaders are treated as expendable. There was little to no transparency or trust between management and team members. Communication was poor at best. The operator was very paranoid and was completely and even embarrassingly out of touch with his employees and the restaurant as a whole. The best word I can think of to describe management, especially the operator, is asinine. Shift leads were often overworked and frustrated, like the rest of us, and left confused about changing policies a
ProsFree food, a hand full of really decent co-workers that you'd want to cheer for, and Sunday's off
ConsManagement, workplace culture, short breaks, expendable
Team Member | Columbus, OH | Jan 22, 2020
At Least the Co-Workers are Nice
(TL;DR If you don't care about your sanity, go ahead and work here. Otherwise, find anywhere else to work.) Pros: great coworkers Cons: owners, customers, the amount of work expected from you is way more than you have time for or get paid for The owners are idoits who don't know how to run a bussiness. I was told I would be up for a raise from $9 to $10 at the beginning of 2018, however I didn't get the raise because apparently, you had to actually ask the manager to consider you for a raise, it was not automatic. There was one week where we lost 3-4 managers at once becase the owners p*ssed them off. I was informed about mandatory trainings one week in advance. They only scheduled me 3 hours at a time, every single day, right in the center of lunch rush even though I could have worked longer. They own a small shop in the convention center, if they ask you to help run that, SAY NO. They would send me over with 200 sandwiches, and expect that to last the entire lunch (which it of course didn't) where the customers would continually complain that there were no nuggets, fries, strips, or grilled options. As a minor, they were required to give me a break every 5 hours, the second I turned 18, I started going 7-8 hours without a break. These breaks have to be taken in the dining room because the owners don't believe in a break room. Our break room was basically the storage room where they keep catering supplies. The owners never do anything, they just stand behin

Questions And Answers about Chick-fil-A

What is the best part of working at Chick-fil-A?
Asked Nov 23, 2019
They have systems in place that help all their employees flow well. As long as you have a positive attitude and are ready and willing to work as soon as you walk through the door, everything should be straight forward. Also, every employee is cross trained in multiple areas to ensure you are always busy and have the tools to help at the drop of a hat. For the most part everyone has a routine or duties or tasks are outlined and understood ( or should be understood) at the beginning of each shift. The environment is extremely teamwork oriented so if you have any doubts ask and do it before anyone notices you are lost or confused.
Answered Jun 29, 2022
Free meals
Answered May 14, 2022
If you were in charge, what would you do to make Chick-fil-A a better place to work?
Asked Jan 9, 2018
Definitely keeps the professional employees with a positive attitude and always willing to help. Get rid of the shift leads with nasty attitudes. Where I work I’ve already put my two weeks in. I’ve been a shift lead for other companies and I work hard but, one thing I will not tolerate is a shift lead raising their voice at me in front of customers.
Answered May 18, 2022
I would evaluate the employees their and keep the ones that are hard working and professional. I would let go of the shift leads with a toxic attitude. And last but not least give reasonable hours out to everyone according to their age and work performance.
Answered May 13, 2022
What tips or advice would you give to someone interviewing at Chick-fil-A?
Asked Apr 29, 2017
Before you interview Be specific and negotiate your wage don't be afraid bc who works for minimum wage anymore. Be honest and speak up and don't be afraid to talk to the shift leads if they are giving you unnecessary attitude if it continues report it. If your in a toxic work environment please find a new job
Answered May 13, 2022
Make sure you are smiling, eye contact is good. Being a friendly and energetic person are pluses> Be yourself and be prepared to answer, "what does my pleasure mean to you?"
Answered May 12, 2022
What is the interview process like at Chick-fil-A?
Asked Jun 16, 2016
2 interviews but just be honest and yourself
Answered Feb 27, 2022
I applied on Thursday and they texted me about a phone interview on Monday. I had my phone interview Tuesday and they wanted a second in person interview on Wednesday, which I got the job on the spot.
Answered Nov 17, 2021
How flexible are your working hours at Chick-fil-A?
Asked Mar 18, 2020
working hours are not flexible at all, had to take on a second job as the pay is terrible, and they were not cooperative with that.
Answered May 15, 2022
I would say flexible but the hours given in my location are ridiculous. They overwork minors and underwork adults. Everything here is a total mess and disorganized.
Answered May 13, 2022