Chick-fil-a

Working at Chick-fil-a: Company Overview and Reviews

Chick-fil-a
Chick-fil-a
4.0
19034 reviews
Chick-fil-a Ratings
4.0
Average rating of 19034 reviews on Indeed
3.8Work-Life Balance
3.2Pay & Benefits
3.5Job Security & Advancement
3.5Management
3.9Culture
Headquarters
Atlanta Georgia, United States
Employees
5,001 to 10,000
Revenue
$5B to $10B (USD)
Industry
Restaurants, Travel and Leisure

Popular jobs at Chick-fil-a

 Average SalarySalary Range
5459 salaries reported
$12.67
per hour
$7.25-$20.70
5349 salaries reported
$11.59
per hour
$7.25-$19.30
2336 salaries reported
$12.16
per hour
$7.25-$19.25
1831 salaries reported
$12.27
per hour
$7.25-$20.00
1394 salaries reported
$10.54
per hour
$7.25-$18.60
Salary Satisfaction
52%
Of the employees are satisfied about their pay
Based on 40611 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Chick-fil-a Reviews

Popular JobsTeam MemberCashierTeam LeaderCustomer Service Associate / CashierCookCrew MemberFront End AssociateKitchen Team MemberManagerCustomer Service RepresentativeFront of House Team MemberShift LeaderBack of House Team MemberPrep CookShift ManagerSupervisorAssistant ManagerTrainerDirectorCertified TrainerTeam TrainerFood Preparation WorkerKitchen ManagerDirector of MarketingFood Service WorkerDirector of OperationsServerHost/CashierWarehouse LeadGeneral ManagerDirector of TrainingHost/HostessFast Food AttendantServer/CashierSales AssociateAssociateDining Room SupervisorCashier/SalesCook/DishwasherGuest Service AgentSenior Team LeaderTeam SupervisorLine CookChick fil aKitchen WorkerCashier/StockerLead CashierStore ManagerChefDishwasherRoom AttendantHospitality ProfessionalDriverCrew LeaderOperations ManagerFront of House ManagerFry CookAssistant DirectorTraining ManagerFood Service AssociateDirector of CateringKitchen SupervisorManager in TrainingHospitality Team MemberMarketerPerformerMarketing AssistantRestaurant ManagerOrder TakerRestaurant StaffInventory ManagerKitchen AssistantNight ManagerOwner Operator DriverTeam AssistantTraining CoordinatorAssistant LeaderCoachCustomer Service Team LeadMarketing InternRegisterUnit DirectorCatererDelivery DriverGrill CookHost/ServerSpecialistAssistant Store ManagerBackroom AssociateBreaderCashier/BaggerCleanerHandlerRetail Sales AssociateCatering CoordinatorCatering ManagerDirector of Human ResourcesFOHHuman Resources ManagerMascotSales RepresentativeTeam CaptainAssistant General ManagerCatering AssistantHospitality ManagerLaborerOffice ManagerStockerExecutive DirectorFood RunnerHouse ManagerLine Cook/Prep CookSenior DirectorClerkCook/ServerCulinaryMaintenance PersonStore DirectorArea LeaderBack of HouseClosing ManagerCocinero/aCustomer Service ManagerDining Room ServerDirector of Customer ServiceFood ManagerInternJefe de equipoManagement TraineeSenior Sales LeaderAssemblerAssistant SupervisorCaptainDevelopment DirectorFreight Team AssociateSection LeaderAdministrative DirectorCustomer AssistantDirector of FacilitiesDirector of FinanceDirector of QualityFront Desk AgentFrontlinerHelp Desk AnalystHospitality LeaderKitchen HelperLead CookSeasonal AssociateService ManagerStudent WorkerTeam DriverTraining SpecialistTruck DriverUnloaderVolunteerAmbassadorBusserCook/PrepCoordinatorCustodianKitchen StaffLead TrainerManager On DutyMarketing CoordinatorMarketing ManagerOffice AdministratorPrepProduction ManagerRegional DirectorSenior Director of OperationsStaff MemberAramarkAssistantBOHBack of House WorkerCloserCorporate TrainerCounter ClerkCounter ManagerCulinary ManagerDirector of AdministrationExpeditorFOH GeneralFast Food ManagerFryerGreeterHead CookLeadLead SupervisorLeadershipLeadership Development ProgramLobby AttendantMachine OperatorManaging DirectorMember Services RepresentativeNight Team MemberOffice AssistantOpenerOperations InternOperations SupervisorOrder AdministratorOutside Sales RepresentativePackagerPrep LeadSafety DirectorSenior ManagerServer/TrainerSystems AdministratorTechnical Support SpecialistTraining LeaderAssociate DirectorAssociate ManagerAttendantBaggerBoard MemberBoards WorkerCashier/ClerkChick-Fil-ACulinary SpecialistCustomer Care SpecialistCustomer Relations RepresentativeData Entry ClerkDirector of EventsEverythingExperience MakerFacilities ManagerFloor SupervisorHouse SupervisorJanitorLine LeadLine SupervisorOperational ManagerOperations AssociateOperatorOwnerPrep personProduction WorkerSalad PrepService AssociateSocial Media ManagerTraineeTraining AssistantUtility WorkerActorAdministration ManagerAdministrative AssistantArea SupervisorAsistente de cocinaAssistant CoachBOH LeaderBack End DeveloperBack of house workerBagger/StockerBiscuit MakerCajero/aChickfilaCommunity Relations DirectorCounter AttendantCounter HelpCounter PersonCounter Sales RepresentativeCounter StaffCustomer RepresentativeCustomer Service/Sales RepresentativeCustomer SpecialistDessert makerDeveloperDining StaffDirector of Dining ServicesDirector of MaintenanceDriver TrainerEntry Level ManagerExpediterFloor ManagerFood Service DirectorFood and Beverage ManagerFront Desk ReceptionistGeneral WorkerHead ChefHospitality ChampionHuman Resources CoordinatorHuman Resources SpecialistIT AnalystIntern ManagerInventory SpecialistLeadership TeamManaging MemberMarketing RepresentativeMonitorOperations AssistantOperations CoordinatorPrep PersonProductionProduction DirectorProfessional DriverProject CoordinatorProject ManagerQuality Control ManagerRecruiterRetail Assistant ManagerRunnerSales DirectorSales and Marketing ManagerSandwich MakerSanitation WorkerSenior Operations ManagerService and HospitalityServing AssistantSetterShift CoordinatorStudent ManagerStudent SupervisorSupply Chain SpecialistTeam CoordinatorTraining Leadcaahiercashier-2nd mile serviceASISTENT.MANAGERAccountantAccounting CoordinatorActivity LeaderAdminAdministrative CoordinatorAdministratorAdvertising CowAdvertising DirectorAgentAll SkillsAll around employeeAlmost every positionArea LeadArea ManagerAssembly OperatorAssistant CookAssociate General CounselAssociate TrainerAsst.manager forChick-fil-A 10years.BACK OF HOUSE LEADERBACK OF THE HOUSE WORKERBOH (Back of House)BOH (Back of House) GeneralBOH LeadBOH/FOHBack Of HouseBack Of House, GeneralBack houseBack of House GeneralBack of House LeadBack of House StaffBack of house generalBack of the houseBack of the house generalBackboardsBackhouseBacklineBenefit SpecialistBeyond the RestaurantBoard OperatorBoardsBoards-Back of HouseBoh leader/ regular employeeBoradsBrand AmbassadorBrand ManagerBreader (Fried Chicken)BreederBusiness AdministratorBusiness Development SpecialistBusiness Office DirectorCall Center RepresentativeCapital Heights, MDCash ManagerCashieerCashier SupervisorCatering SupervisorCertified Leader/Opening LeaderCertified trainorChampionCheesecake FatoryChef ManagerChic fil aChick Fil AChick Fil A employeeChick fil a EmployeeChick fil a selfie serve teamChick-fil-AChicken CookChicken DropperChickfila employeeCleaning TechnicianClerical WorkerClinerClosing CoordinatorCo-directorCold PrepCommunity DirectorConcerigeConnections CoordinatorConsultantContract AnalystContract ParalegalContractorCook teamCore MemberCost ManagerCounter AssistantCourtesy AssociateCowCrew ManagerCuratorCustomer Service Account RepresentativeCustomer Service SupervisorCustomer Support RepresentativeCustomer serviceDay Time WorkerDepartment SupervisorDesign ConsultantDevelopment CoordinatorDevelopment InternDevelopment ManagerDevelopmental Service WorkerDine-InDining Room ManagerDirect Service ProviderDirector of CareDirector of CommunicationsDirector of Food and BeverageDirector of PeopleDirector of People & CultureDirector of Product ManagementDirector of Public RelationsDirector of RecruitingDirector of Sales and MarketingDirector's AssistantDishwasher/BusserDistributorDon't have oneDouble tree hotelDriver AssistantEMPLOYEE, CHICK-FIL-AEmerging LeaderEmployee ServicesEmployee TrainingEmployee, Night staffEmployee/ lobbyistEmployment SpecialistEncargado/a de cajaEncargado/a turno/aEngineering ConsultantEngineering Program ManagerEntry Level Technical SupportEnvironmental ManagerEvent CoordinatorExpert knowledge and abilitiesExpoFOH LeadFOH WorkerFOH/BOHFacilities AssistantFacilities TechnicianFacility CoordinatorFacility SupervisorFellowFelt like no oneField StaffFill in for all positions as neededFinancial AnalystFine Dining ServerFirst job!FlexFloor StaffFood ClerkFood PrepFood TechnologistFood industryFranchiseeFront End DeveloperFront End ManagerFull Stack DeveloperGoodGraphic DesignerGroup LeaderGruntGuyton, GAHR ConsultantHair StylistHall ManagerHead CoachHead breaderHead of Customer ServiceHeadset LeaderHealth Unit CoordinatorHeart-of-HouseHelperHigh School TeacherHospitality ExpertHospitality ManangerHospitality RepresentativeHospitality TeamHospitality leaderHospitality professionalHostessHostess/BusserHourly EmployeeHsbHuman Resources AssistantHuman Resources Business PartnerI also learned to lead by exampleIndependent ContractorInformation SpecialistInnovation ManagerInspectorInstructional AideInventory AssociateInventory CoordinatorInventory LeadI’m not sure Junior CashierKassiererKaybar WeiseKicthen prep supervisionKitchen StewardKitchen memberKitckenKitcken handLP night shiftLead Lead BreaderLead ClerkLead DriverLead WorkerLead and trained other employeesLeader in TrainingLean Six Sigma SpecialistLevel 1 LeaderLiaisonLine OperatorLoader/UnloaderLobbyLobbyistLocatorLogistics AssociateMachine WorkerMaintenance AssistantMaintenance DirectorMaintenance ManagerMaintenance SupervisorMaintenance TechnicianManagement AssistantManagrMarketing ExecutiveMarketing SupervisorMaterial HandlerMentorMerchandise Flow Team MemberMesero/aMidland, TXMonkey Junction FSUNight LeadNight Shift LeaderNight Shift employeeNight SupervisorNo work experienceNoneNone yetNothing yetNutriologo/aOPERATIONAL LEADEROffice SpecialistOffice WorkerOperario/a de producciónOperating Room ManagerOperational LeadOperational LeaderOperational StaffOperations AdministratorOperator TraineeOvernight AssociateOvernight ManagerPOS RepresentativePainterPalm Coast, FLPantry ChefPart-time, Multiple PositionsPart-time/Full-timeParticipantParty HostParty HostessPerdue FarmsPersonal AssistantPersonal TrainerPhotographerPorterPosition LeaderPosition leaderPositional LeaderPrep tablePreparation CookPreparerPreperationPreschool TeacherPresenterPrimary MotPro StaffProduce AssociateProduction AssistantProduction AssociateProduction LeadProduction worker/aProgram ManagerProject AdministratorPromoterQuality AnalystQuality Assurance ManagerQuality Control SupervisorQuality CoordinatorReceptionistRed shirtRefereeResponsabilidad en mi trabajo y dedicaciónResponsable del entrenamientoRestaurantRestaurant KitchenRetail Customer Service RepresentativeRoad ManagerRoom Service ServerSafety CoordinatorSafety SpecialistSafety TrainerSalad PersonSales ClerkSales ExecutiveSales InternSales ManagerSales and Service AssociateSalespersonSandwich PreparerSandwich PrepperSchedulerSecond MileSelf EmployedSelf ServeSelf Serve workerSenior Camp CounselorSenior ConsultantSenior CookSenior Director of RecruitingSenior Java DeveloperSenior Kitchen ManagerSenior Lead EngineerSenior Project CoordinatorSenior Quality Assurance EngineerSenior Shift LeaderSenior SupervisorSenior Systems AdministratorSenior Team AssistantSequencerServe EmployeeService CoordinatorService TechnicianShift WorkerSocial Media CoordinatorSocial Media InternSocial Media SpecialistSous ChefSsDT1Staff AccountantStaff AssociateStaff EmployeeStaff ManagementStewardStock ManagerStocking AssociateStudent AssistantStudent InternSubject Matter ExpertSupervisor/aSupply Chain ManagerSupport ManagerSupport SpecialistSystems AnalystTOS LeadTableau DeveloperTalent CoordinatorTalented and Motivational LeaderTeaching AssistantTeamTeam AdministratorTeam MeamberTeammate chick fil aTean MemberTechnical LeadTechnical Support AnalystTechnicianTechnician TraineeTechnology AnalystTechnology ConsultantTellerThe CowTraffic ControllerTraining LEADTraining MangerTraining SupervisorTraining others to lead the storeTrannierTranslatorTutorUnit LeaderUnit SupervisorUniversal WorkerUnknownVideographerWarehouse AssociateWarehouse WorkerWas never really toldWindowWork ExWorkforce ManagerWorking Class DogWorks ManagerX-ray Technicianboardsboh generalbreaderchaishierchicken makerfood crevicefood souceshand out food to the guestshospitality professionalkey playerkichten stafflove field airportprep and hand wash dishesprep personprep presonserving
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NCWilson, NCWilton Manors, FLWinchester, VAWinder, GAWindermere, FLWingate, NCWinside, NEWinston-Salem, NCWinter Garden, FLWinter Haven, FLWinter Park, FLWinter Springs, FLWinterville, NCWoburn, MAWolf Creek, ORWoodbridge, NJWoodbridge, VAWoodland Hills, CAWoodstock, GAWoodstock, ILWorcester, MAWylie, TXWyncote, PAWyoming, MIWyomissing, PAXenia, ILYorba Linda, CAYork, PAYorktown, VAYoung Harris, GAYoungstown, OHYpsilanti, MIYukon, OKYulee, FLYuma, AZBeecroft NSWScarborough, ONToronto, ONCourt, BEKennZaragoza, Zaragoza provinciaArnoldShenstoneFront, PiemonteÅChangi

Overall Reviews at Chick-fil-a

1.0
Team Member | Reading, PA | Jan 10, 2020
Very Difficult job!
I enjoyed being Cook at Chick fil A, I worked here for just about a year. I did leave for personal reasons, but over I was very clean and quick at my job, I felt i was taken advantage of my skill. I was promised a different position, I was never given that opportunity in Advancement, reason being they loved my speed of breading. To give a simple story, I started as a breaded chicken and wasn't properly trained right. As you start in this company, You have two weeks in training, that is you learn the fundamentals of the kitchen. It was easy, yet it took me to learn the basic kitchen in three months, even before I state, "I want to learn properly "I love being effective at what I do. not knowing over the course of three months I was trapped in the breading area, the poor excuse was no one really liked doing it, not even the manager would step up. That the first thing, As I progressed in working a bread for chicken, I pled to change my position, Most the managers I worked for, gave me the dirty, hard jobs. I didn't get discouraged right away, I thought this what is like to start from the bottom and work my way up. As I plowed my way taking everything that was given to me, that most people didn't want to do in the kitchen, some of the managers started to talk down to me, even to the point of threatening me over, questioning to do the right thing while working there. Yes, I reported them, yet I had meetings with the head manager hearing him say "They had similar issues with his
ProsFun at times, Flexible hours If head manager allows it
Consunder paid for the work you do, Stuck in positions if your well at it. Overly barring on the body.Only 15min break every 5hrs.
3.0
| Topeka, KS | Jun 28, 2018
(Maybe) Don't Work Here
I worked with chick-fil-a for quite a few years, so I feel as if I can give a good idea on how it is to work there, or at least how it was in my location. tldr: Really fast paced, somewhat stressful, and can be bad depending on your store. The job was really wonderful before our chain got their own store. I was able to get to know all of my managers, becoming good friends with a few of them. The work was hard, but it was very fufiling, knowing that you and your teammates were working hard to the same goal. Everyone (mostly) got along and was able to communicate very effectively. Finally, the job promised great benefits and talked about how they support their employees on whatever path they might choose in life. At the time, I thoroughly enjoyed my job and was glad to have it. I pursued leadership within the store (I was asked beforehand if I would want to) because I really believed in the motives of our restaurant. We wanted to be the best at what we did, while not forgetting that PEOPLE were the reason we worked. Before getting our store, I was able to make meaningful relationships with customers, and serve them with the respect they deserved. A lot went downhill after we got our new store. The first reason that made me leave was my experience of moving up. Now, even though I was asked if I wanted to move up in the company, management/my boss would constantly put it off. These were the people, including my boss, that I respected and thought I had good rela
2.0
Team Member | Edmond, OK | Sep 5, 2020
I worked their for a week and one day, here's why.....
I got the job relly quckily. I applied and got a call from them that day which made me really excited and got an interview. Then, the next week, I got training split up into two days. Five hours the frist day and three hours the next. I got free food both days which is really nice and made freinds with my soon be co-workers. It was a lot to learn but I hoped I would remeber it all. So my first day of work was really rough. To sum it up, one of my co-workers was being made fun of for them being a little slow and even costumer were joining in too. I was working out in the heat so I asked for water. They only allow chick fil a large cups outdie becuase of COVID. They did not have water near the food running area. There was one water jug near the drive thru. I asked the manger in charger for water a number of times and to be ignored. I know they are bussy with making everything run smoothly, but I think taking care of your empoloies is important too. As I was working, I felt like I was getting weak and dizzy outside in the heat. When I came home, I found out I had a minor heat stoke. I drank a lot water and made sure to take care of myself. As the week went on, I tried to drink as much water as I can. I still contied to get heat stokes. I brought it up with a shift leader and thing got a little better but it was still not going too well. I also had one manger that kept making me feel lazy when I working really hard to the ponit my health was not doing to well. All in all, I had
ProsFree Lunch, college scarship after 6 months
ConsShort break, working out in the heat, quick training
2.0
Shift Manager | Surprise, AZ | Jan 1, 2021
You’ll meet some of the best and worst people
When I first started working there, the environment seemed to be generally positive and it seemed like the team worked well together. However, that only lasted for a few months. As time starts to pass, you start to notice how corrupted things really are. In my first week, a team member who was leaving (had worked in the front of house) had warned me that the management was terrible. At the time, I didn’t really see what they were talking about, but it eventually all made sense. The management does not care about you. At all. All they care about is taking advantage of people, mostly teens, to make them as much money as possible without regard for how much stress and how many issues there are at the place. The managers have absolutely no empathy or morals. They most definitely do not follow the culture that Chick-Fil-A promotes and they do not hold their managers accountable for their behavior. They do not hold qualities that are supposed to be in leaders such as treating team members with respect and paying them accordingly. The place gets extremely busy, but they will not provide you with the necessary resources or staffing required to work a shift without feeling intense stress. They do have opportunities for advancement, but to get to that point you can not disagree or criticize anything management says or do, no matter how plainly clear it is that they have done something wrong. They allow their managers to talk to team members like trash and keep people on their managemen
ProsYou get one free meal each shift.
ConsManagement does not treat you with care or respect, long hours that are extremely stressful
1.0
Cashier | New York, NY | Feb 6, 2019
Poor work environment at this location
We all know that chick-Fil-a is a southern based company, but it shows at this location. There is NO COMMUNCATION between upper level management, and the rest of the staff other than a plethora of passive aggressive e-mails which are randomly sent without warning or notice. The e-mails are heavy and filled with information that should be discussed during staff meetings, however they are not. There are no staff meetings. The turnover Rate here is ASTOUNDINGLY high, with an average of 2 voluntarily resignations per week. With reasons from poor management, to mistreatment, to the disrespectful nature and attitudes of the Operater and the directors. The operater encourages her team to use militance as delegation, which often leads to at least one director, standing directly behind us as we fulfill our duties. Being sure that no one steps out of line and ready to delegate the next task to whomever he see’s fit. (Very slave master-ish). At any given moment you’re job can be taken from you for many frivolous reasons, such as, giving out too many sauces, dragging your feet while walking, failing to ask permission to use the latrine, or if the operator simply does not like you. I’ve seen these things happen with my very own eyes. I’ve heard that other Locations are not as bad as this one, however it’s become increasingly hard not to tell. Simply put, the employees here aren’t treated as though they are an essential part of the business. We’re treated like slaves, who should be greatfu
ProsFree lunches.
ConsLack of respect for employees, no communication, passive aggressive behaviors, no appreciation
5.0
Cook/Server | Duncan, OK | Jul 31, 2014
Friendly work enviroment
A typical day for me usually starts at 7 when I wake up and get my work clothes on, I have a name badge and a swipe badge for our time clock. I generally arrive at 8:30 a.m. and begin getting everything in order for opening at 11:00 a.m. We make tea, lemonade and stock what was used the night before. We set up all the cutting boards and get supplies from our store room. We also make sure there are enough salads and fruit cups to start the day, if not we put those together. After we open we have two people in the front taking orders and handing them out as well as making drink as needed. In the back we have two-three people, one breads our chicken and cooks it, a second person, generally our manager of the shift, will prepare sandwiches and nuggets in boxes and the third person makes fries. Closer to the end of my shift we begin doing our daily shift duties which include but are not limited to: Dishes Pulling frozen chicken to thaw Filleting thawed chicken for cooking the next day Sweeping and mopping our areas for next shift Cleaning up any messes that happen on morning crew Squeezing lemons for juice if none is in the walk-in Checking off all duties on our daily cleaning/chore list. Around 5 p.m. is when I clock out and go home. The biggest thing I have learned while working at Chick-Fil-A is patience and listening skills. More often than not a customer has no idea what they really want. They like to have time to decide and also exercise their right to change th
ProsOne free meal a day, Bathroom breaks when needed.
ConsSmall area
3.0
Team Member | Philadelphia, PA | Mar 22, 2021
Great place to work with plenty of hours offered
Working at Chick Fil A has its ups and downs. The store I worked for had many nice people and a great team! I can’t say that I disliked anyone really. Some days are extremely busy, with long lines lasting all day, stressed employees, and being short handed on other coworkers. I like to keep a positive attitude so I never let this stress me. Some days are quite slow yet steady at other times. I’ve seen many people come and go, not that it bothers me. Overall it was a nice experience at Chick-Fil-A. If you are a good hard worker or someone who is very in need of a job, this could be the place for you. Don’t let my review hinder you from applying. However being a parent with a family and children, this definitely isn’t somewhere I want to be working the rest of my life. The fast food industry isn’t for the faint of heart. Long afternoon/evening shifts with no time to schedule appointments during the week(must be scheduled 2 weeks in advance), no time to spend with the kids; coming home late when they’re already asleep. Being a parent, that saddens me. My original availability for working mornings to afternoons was changed. Forgot to mention, the store hours are always changing depending on the needs of the business, they can open earlier and close later etc. and it is probably the busiest food establishment in the Airport! An important thing to mention is that call-outs are taken very seriously, as most jobs should take them seriously. I rarely ever called out during my time th
ProsProfessional Management, Free Lunches, a 15 & a 30 minute break, Good Pay
ConsHome/Work Life Imbalance, Covid “scares”
1.0
Talent Coordinator | Clemson, SC | Jun 22, 2020
Regrettable
A typical day would include standing in your position for 8 to 9 hours doing one job only. Breaks were short, you technically get 30 minutes, however, you are told to clock out immediately to break while you still might have to wait another 10-12 minutes for your break food, giving you a total of 18-20 minute break time during an 8 to 9-hour shift. Employee break food discounts fluctuate dramatically depending on previous weeks of food waste cost. When I started it was $8, then it went to $6 and eventually $4. Sometimes you wouldn't get any employee discounts for a break. I learned that the leadership role I was initially hired for was actually superficial. Because the restaurant was strictly on survival mode, as far the day to day operations, my role in leadership didn't truly mean anything until daily operations had improved, which didn't happen in the time I was there. Essentially what I learned was that this Chick-fil-a needed warm bodies in one place doing one job and that team members and leaders are treated as expendable. There was little to no transparency or trust between management and team members. Communication was poor at best. The operator was very paranoid and was completely and even embarrassingly out of touch with his employees and the restaurant as a whole. The best word I can think of to describe management, especially the operator, is asinine. Shift leads were often overworked and frustrated, like the rest of us, and left confused about changing policies a
ProsFree food, a hand full of really decent co-workers that you'd want to cheer for, and Sunday's off
ConsManagement, workplace culture, short breaks, expendable
2.0
Team Member | Columbus, OH | Jan 22, 2020
At Least the Co-Workers are Nice
(TL;DR If you don't care about your sanity, go ahead and work here. Otherwise, find anywhere else to work.) Pros: great coworkers Cons: owners, customers, the amount of work expected from you is way more than you have time for or get paid for The owners are idoits who don't know how to run a bussiness. I was told I would be up for a raise from $9 to $10 at the beginning of 2018, however I didn't get the raise because apparently, you had to actually ask the manager to consider you for a raise, it was not automatic. There was one week where we lost 3-4 managers at once becase the owners p*ssed them off. I was informed about mandatory trainings one week in advance. They only scheduled me 3 hours at a time, every single day, right in the center of lunch rush even though I could have worked longer. They own a small shop in the convention center, if they ask you to help run that, SAY NO. They would send me over with 200 sandwiches, and expect that to last the entire lunch (which it of course didn't) where the customers would continually complain that there were no nuggets, fries, strips, or grilled options. As a minor, they were required to give me a break every 5 hours, the second I turned 18, I started going 7-8 hours without a break. These breaks have to be taken in the dining room because the owners don't believe in a break room. Our break room was basically the storage room where they keep catering supplies. The owners never do anything, they just stand behin
3.0
Coordinator | Sandy Springs, GA | Aug 20, 2013
Work to Learn
I enjoy Chick-Fil-A as a quick service restaurant. Over the course of my employment, there were different perspectives that I had the privilege to experience. Initially, as a Team member, where you deal with customer interaction via means of taking orders and expediting food preparation and delivery. As well as handling money and a register. Team members are assigned specific areas such as front counter, head-set in the drive through, window register, a bagger position, and a lobby host/hostess. These positions were crucial for positive CORE 4 interaction with customers. This position reflects, as with any business, how well management is conducting. I moved up in leadership to the Team leader position where initially I continued similar job functions however I had more responsibility with the money count of drawers per register and delegation of team members ensuring that each team member presented the CORE 4 policy. With my experience and eagerness for improvement I moved up to the Coordinator position. Similar to a Team leader, my responsibilities were making sure the Team leaders and Team members were efficient and providing continual CORE 4 policy. I was in charge of the quality of product and service. Restaurant Quality Assessment was an application used on an iPad to assemble a series of tests to check a specific product matching to see if it was meeting the standards for proper health, quality, and packaged properly. The assessment also analyzed the service and appe
Prospositivity, ability to learn, service
Conscommunication, accountability, losing focus

Questions And Answers about Chick-fil-a

If you were in charge, what would you do to make Chick-fil-A a better place to work?
Asked Jan 9, 2018
Get rid of that no tattoo policy
Answered Jul 21, 2021
If anything raises after like so many months. Working there is hard work and if I earned it I could really use that raise. We all can
Answered Jan 27, 2021
What is the best part of working at Chick-fil-A?
Asked Nov 23, 2019
Co-workers are super friendly and very easy to get along with
Answered Feb 13, 2021
I love my job. The operator is amazing, my coworkers are amazing, and the connections we all have are amazing. I’ve made wonderful friendships and I wouldn’t have made them without chick fil a. Not to brag but it’s puts the service in customer service!
Answered Jan 27, 2021
What tips or advice would you give to someone interviewing at Chick-fil-A?
Asked Apr 29, 2017
Be yourself and relax. If you can truly see yourself embodying the CFA spirit and attitude, you should be fine! Good luck to all!
Answered May 26, 2021
I was myself if your not naturally bubbly and entergetic then you may want to try to smile and make a couple jokes.
Answered Nov 18, 2020
What is a typical day like for you at Chick-fil-A?
Asked Mar 17, 2020
Very busy. It can be stressful and mentally demanding at times. Be aware of what you are potentially signing up for as this is the food industry.
Answered May 26, 2021
Fast paced, fun and rewarding
Answered Nov 25, 2020
How flexible are your working hours at Chick-fil-A?
Asked Mar 19, 2020
Pretty flexible, depending on location.
Answered May 26, 2021
Moderately flexible
Answered Nov 25, 2020