Overall Reviews at Cigna
I loved working for Cigna
Cigna is a great employer they take care of their employees and promote diversity and good work life balance I've been with them for almost 30 years and if it wasn't for business changes I'd still be working at Cigna
Lots of employee resources
Ok benefits, good people to work for. Could use better training and communication. Definitely company need come first - hard to balance life and work.
Don’t work here
Seriously, don’t go any apply. They make it seem promising and like they want you to succeed but really they trap you, don’t care about you or how you are treated they care more about call volume and that’s it. An absolute nightmare trying to move up. Please, spare yourself.
I began working with the company right after graduate school and I have learned an immense amount about the healthcare field and healthcare business. I think that there are a lot of different opportunities available to people with a variety of experiences and backgrounsd
Wonderful experience--until Agile management took over.
Cigna is a fine company and my first 2 years there were very rewarding. However, in the past year the company was reorganized and Agile management took over. A grave error, in my judgement. Everything became deadline oriented and stressful. Your calendar is burdened by Agile meetings instead of time devoted to your job and career development.
Senior Customer Service Representative | Horsham, PA
| Nov 8, 2019
Productive Work Place
Overall the work is manageable, high volume call center can get hectic at times. Great sense of diversity in the office and coworkers are usually in good spirits. Biggest negative about this place is the Poor management!
Great company with a stable environment
Cigna is a great company! Stable, fun environment. Easy going and great employees/managers. They have a keen sense of business management and improving life's balance.
Pay &Benefits are great but not worth the mental stress
Management is a joke . They claim they care about the employees but they don’t. If it doesn’t benefit them they could careless. Metrics are a complete joke.
ConsMetrics, management are a joke.
Customer Service Representative | Houston, TX
| Nov 5, 2020
Not a fun place... if you dont have a life...work here.
It's not for everyone...mainly true workaholics. It's not living, it's working for a surviving there since the pay isnt the best either and no vacation time ever approved in 7 years or more.
ProsExtra hours-sure (sarcasm smile)
ConsNo real lunch break, unless you call a 20 min lunch. Being micromanaged, just for geting up to go to the restroom...no ma'am.
Support in working independently
As a contractor at Cigna I was able to perform my responsibilities independently with minimal oversight. I had the ability to work remotely when necessary. More often than not the work week was 50 - 60 - hours but compensation was for 40 hours. Some discretionary compensation time off as a balance.