This is going to be long. A quick summary: Circle K was the worst job I've ever had. I consistently felt unsafe, unappreciated, I got screwed over multiple times, and I still have yet to be paid mileage from the training classes I attended nearly six months ago. The pay is not worth the work, and this job was severely detrimental to my mental health.
Job Work/Life Balance was terrible. Compensation/Benefits: I didn't stay long enough to qualify for benefits, and as mentioned above, I have yet to be compensated for mileage to attend training classes 160 miles away.
Job Security/Advancement: I did not stay long enough to advance, but from what I understood it was fairly easy to advance and receive raises.
Management: For the most part, I liked all the management I interacted with. I had one manager who wasn't great as a manager, but she was young and she was trying.
Job Culture: Everyone I interacted with was polite at the least, and I made a couple friends. But the work schedule was such that I spent most of my time alone.
I interviewed for Circle K during the summer. During my interview, they let me know they needed an overnight person. I tried to give not-so-subtle hints that I didn't want to work overnights, but I did explicitly tell them during the interview that I could not work overnights during the school year. They agreed, and it was mentioned that they would likely have more employees by then to adjust the schedule.
It took three weeks for my background check t
The store that I worked at was an absolute mess with rude, lackadaisical employees and management and a very high turn over rate. the store management changed multiple times in the first few months with my hiring manager showing up at 3am, leaving his keys and telling the brand new third shift guy he just couldn't do it anymore and left, he was offered a promotion shortly after this, which says a lot. the pay is very low compared to other companies, starting at 8.60, 9.00 with experience, and the promise of UP TO .70 cents after 90 days if you do a good job. They were in the process of replacing everyone at the store in the hopes of turning the store around, but when they pay is so low it is very hard to find good people who will show up and work, we mostly got the scraps of those who couldn't handle working at mcdonalds or wal-mart, and management does little to nothing in terms of holding people accountable because they have so few applicants that the hiring pool was limited and finding a replacement was difficult.
The one benefit of the high turn over rate is that if you do show up and work and do a good job it is a great place to move up into a management position as people were always quitting or getting arrested for theft or failing police stings, I was hired in january, i was an assistant manager by april. as an assistant manger I was tasked with doing pretty much everything the store manager should be doing, including bank deposits, payroll, scheduling, tracking l
Lowest paying job I've ever had. Wal Mart pays more.
I work the graveyard shift (10pm - 6am) five nights a week, usually starting my week on Friday night.
The customers are usually high, drunk, and rude between the hours of 10pm and 2am, which are the hours I am allowed to sell beer, in compliance with Oklahoma state laws.
The MIT was plucked off the street, has no prior management experience, and doesn't know how to do his job. He is always between 15 and 30 minutes late on Monday morning and I usually do not get off work until around 6:30 because he isn't ready to get on his register. The other managers are lazy and have to call the other area stores daily to be informed about their job duties.
When I moved here from my training store, I cleaned the coffee, cappuccino, and fountain drink machines thoroughly because ALL three had drink residue that looked months old and in the coffee machines, there was mold starting to grow. I also stocked the cooler fully because there was nothing stocked and I trashed most of the "grocery" items because they were months out of date (the eggs especially). When I have my two days off, or am scheduled to work at a different store, nothing gets done. I always have to spend two days re-stocking the cooler and trashing expired merchandise. All three drink machines aren't cleaned unless I am there and do it.
The neighborhood that the store is located in is so bad that the out side restrooms are locked from 3pm - 9am. The store has been robbed, with the clerk being held at gun point, fou
ProsFree fountain drinks on and off the clock, free roller grill food on and off the clock, full-time hours, tuition assistance
ConsLow pay, lazy co-workers, unsafe store location, amount of waste, lack of training, schedule inconsistencies
I have been employed with the company going on 5 years. I was hired as a CSR, by the second year asked to be an Assistant Manager, then 3 years later actually finished training for assistant. I then later asked out Market Manager at the time if I could be promoted and join their MIT program because I was ready to move forward with my career with this company. I had my interview to become a store manager, he wasn't going to put me through MIT training since I have been doing management work for the last year. I also stepped in for a month when my manager went out for a heart attack. I was at the time just waiting for a store to open up to be promoted. In December of 2012, we had a realignment with new MArket managers, and new Reginaol Directors and of course we got the one that has only been employeed with circle k for a short time and the MM was a total you know what. NO one liked her, she ran things way differently than I have ever seen in the 5 MM I had worked for. A few months go by, I was working as hard as I normally did,even being pregnant worked harder than mangement and the employees there. I asked my new MM about the stores because we had several stores in our district open up, and no one was working in them as a manager. She told me since I am not flexible enough to her, i can not move forward with the promotion I was promised a year ago by a different MM. MInd you, I have been working the same shift, same hours, same days for almost 5 years. All of a sudden i neede
Low Pay, No Breaks, No discounts, No Training for Advancement
A typical day at work consists of standing 8 hours ringing up customers purchases which consist mostly of the fountain drinks for 86 cents and 75 cents for refills, gas purchases, chewing tabaco, cigarettes, chips, energy drinks, btl sodas, constant purchase of Lottery tickets, etc. No lunch breaks, No bathroom breaks, No any breaks. If you need to use the restroom you have to run to the bathroom and get back to the register asap. You are required to clean both restrooms that are used as public restrooms. Yard crews come in all day to use the microwave and bathroom, So consider how nasty they get. The men use the women's restroom on a daily basis because the men's rr is always in use. You are required to clean all areas of the store, replenish hot dogs, Cook and prepare kalaches and place in warmer. On my shift I have to cook 2 batches of 4 different types of kalaches. You also have to make and keep 4 different coffees fresh during the shift. Stock the dairy cooler and large beverage cooler daily. Clean and stock the condiments daily. Stock all cups, straws, lids. Clean and stock the Cappuccino machine and constantly take the machine apart because it gets clogged up. Wash containers for use of hot dogs to store in cooler. Check on bathrooms every 2 hrs. Sweep the parking lot and inside of store. Take garbage (4) out of inside of store, Empty garbage cans (6) outside by pumps and doors. Stock and restock tobacco products, count and sign in vendors and products all du
Customer Service Representative | Clermont, FL | Jul 12, 2012
The life a Circle K.
After punching in I fill the milk case because it is usually empty. Go to the registers and ask if there has been anything new to report. Start working on shift change, making sure all registers is counted and reports for each credit card and lotto machine as well as money orders are printed. Start pulling cartons of cigarettes for stocking later. Then start filling all empty holes in the cooler and dairy cooler, making sure the all soda as well as beer are stock and ready for the customer. Next start pulling all inside trash, stack the trash in the back for later to be brought to dumpster. Stock cups, straws, and lids, during all this time making sure that you service the customer at the register while continuing to clean. Pull the mop bucket out back and fill it with hot water and floor soap for later. Sweep floor then start breakfast routine. Start coffee, microwave breakfast sandwiches and start putting hot dogs and tornados on grillers. As each job is being completed at the same time as well as continuing to service the customer at the register once all the jobs for breakfast are completed. I start by taking out the trash, and then start mopping the floor. Check the shelves to organize any products miss-placed by customers. Then start on day close shut down all pumps, consolidate and count all drawers as well as reports. Turn pumps on then start stocking cigarettes and snuff. Manager arrives for beginning of 1st shift and does a quick run through to make sure everything
Prosfree soda, short conversations with customer. 2 weeks vacation in 2 years.
Consno lunch, no sick time, not a living salary, raises don't meet cost of living increases.
Interact with and serve hundreds of regular customers in the capacity of grocer, bartender, bookie, gas attendant, banker and barista.
Clean and stock store as customer volume allows, at slower locations it's entirely possible to find yourself looking hard for something to do if you're on the ball with keeping the store up.
Remain ever-conscious of safe cash handling procedures and personal safety policies.
Get to know co-workers and store community a little better every day. Cumulatively, the invariable result is some lifelong friendships.
Managerial duties are numerous little things (depending on how much your manager is willing to delegate) that will provide an excellent overview to retail management in general. You can walk away from this position with some excellent resume bullets if you are proactive in accepting responsibility and producing results.
Management and co-workers is a mixed bag. Given payroll limitations and work conditions, neither will be remotely cream of the crop, but the work culture is one that potentially finds gems in the rough and puts a little polish on them. I've seen a man with no diploma rise to manage several stores, and better than most degree holders I would add. If you don't look the best on paper yet, but know you have something that others don't, Circle K may be a good starting point.
The hardest part of the job? I would have to say the nagging worry that tonight might be the night that I become the victim of v
ProsThe opportunity to become part of a close knit "family", the opportunity to get to know the local community, work experience.
ConsPotentially a very dangerous place to work, low pay with very little opportunity for advancement, in salary, and for most, position.
Great place for entry level looking for advancement.
Circle K is a great place to work if you are looking for competitive advancement. There is always room to move up the ladder, if you are willing to do all the work for minimum pay. I worked my way up to Store Manager. My favorite thing was just learning. I love to learn new things, and I love being challenged. I was lucky enough to have managers that were willing to feed that eagerness to learn. I was never too worried about the pay, anything below Store Manager is pretty much as close to minimum wage as possible (even assistant and bonus assistant manager). Being young, that did not matter to me, I just wanted experience.
I also enjoyed my co-workers, I made a few lifetime friends through working there and I am grateful to have met them through Circle K.
I believe the hardest part of my job was, as a Store Manager, I lost my life. Of course, not literally. But I would spend at least 12 hours (if not more) a day in-store, answering phone calls, helping my employees, doing paperwork, preparing for audits, etc. It would not have been so bad, but there is very little gratification. No "good work" from the boss, no pat on the shoulder. Of course this is not something to be expected, but sometimes it would have been nice. Managers do work on salary, so of course anything over your 40 hours is free work. I never met a manager who spent less than 50 in-store per week. I also had a boss that did not alert me when I was doing something incorrect. I thrive on constructive criticis
Circle-K is an average business with high efforts for low return.
Circle-K is like any other stop-and-go gas station from your run of the mill gas pumps to junk food and restricted sales. We take pride in having polar pops and clean bathrooms readily available to anyone that enters the building, we do our best to smile and have the ability to answer any questions you have about the surrounding area to better aid you in your travels, such as finding the proper exit ramp or directing you to the nearest hotel etc.
A typical day at work consists of standing for most of your shift, operating a register and communicating with customers as you complete sales while restocking product and cleaning.
Above all things, I learned every individual you come into contact with has there own definition of customer service, from how you stand to how you approach a customer, from how you scan there items and bag them to how you take and return there change, business is about both parties expectations, not simply what one person reads on paper or believes.
Management and co-workers are the very foundation that determine your working environment, if Management is not strict then expect a team of workers that let there duties slide, if they are stern then expect a tight shift. The more professional and maintained your boss is, the better your store image and heightened sense of work ethic becomes that you'll see from your team.
The most difficult part of the job is actually being able to handle customer complaints through the the customer service they
ProsThe job is easy if you retain all basic training knowledge and can professionally handle customers.
ConsNo lunch breaks, lack of proper staffing, poor pay compared to even other gas stations, sub-par benefits, change for your store is at the mercy of the previous years budget, your manager, and his/her bosses ability to listen and change things around.
Customer Service Representative | Fontana, CA | Apr 15, 2012
When I first started working at Circle K I thought it was a good experience. I learned so much about how hard it is just to be an employee for a Gas Station, its a lot of work. I learned how to handle Food, Fountain Drinks and Coffee ect. in a healthy safe way for the customers. I learn how to deal with a heavy flow of customers, I would call it rush hour since it was after work for most customers. I learned how to deal with customers that weren't having a good day. I learned the schedule when Vendors would come in ship us our shipments of merchandise where we would have to confirm how much an where the Vendor was putting it. I learned how to handle the California State Lottery ticket sales and prize rewards. A typical day at work would be very busy handling customers and their needs and also maintaining, cleaning, presentation of stocking shelves and cooler of the store. Most of the co-workers were nice and respected at the work place, others were more like they did not care and wouldn't put there effort in to the job. It was always battle who was going to do the work from when the Night Shift did not do or Morning Shift. Most times things were left for Evening Shift and that was my shift with three other co-workers. Evenings would be that busiest time for the store.The shift timing made by the manager was horrible everyday, most times evening shift would be left alone for at least two to three hours at the busiest hours while there was so much to do and organize since morni
Prosfree fountaion drinks
Consshort breaks, no breaks, late lunches, poor management
Questions And Answers about Circle K
What is the best part of working at Circle K?
Asked Nov 27, 2019
meeting different people
Answered Jul 3, 2022
Nothing at all
Answered Jul 3, 2022
If you were in charge, what would you do to make Circle K a better place to work?
Asked Oct 20, 2016
Stop hiring outsiders!! Promote from within.there are managers running 2 stores but rather than put more people in M.I.T they hire people from other companies. If there's no way for you to move up what's your motivation?? Some people may wanna keep the same csr position for 20yrs but most won't and shouldnt
Answered Sep 15, 2022
Have more than one person on a shift so one of the people can get things done that need to be done with out having to try to work 3 seconds on something or get just around the corner with out having to come right back for another Customer and of course higher pay and or at least a store discount.
Answered Jul 21, 2022
What tips or advice would you give to someone interviewing at Circle K?
Asked Sep 21, 2016
Be open on what hours that you are willing to work. Communicate!
Answered Jul 19, 2022
Be yourself, don't go overboard with explaining your work experience, keep it short and honest. Be polite and dress casual. The interview doesn't take long and the store is usually busy, so the interview maybe rushed, it's nothing personal, but having prior experience with circle k as well as other gas stations, THEY WANT YOU TO MOVE AND MOVE QUICKLY! You will see that once your hired, Goodluck!!
Answered Jul 18, 2022
How is feedback from management delivered at Circle K?