Working at Dairy Queen: Company Overview and Reviews

Dairy Queen
Dairy Queen
12599 reviews
Dairy Queen Ratings
Average rating of 12599 reviews on Indeed
3.5Work-Life Balance
2.6Pay & Benefits
3.0Job Security & Advancement
Edina, Minnesota
1,001 to 5,000
$1B to $5B (USD)
Restaurants, Travel and Leisure

Popular jobs at Dairy Queen

 Average SalarySalary Range
Crew Member
2138 Salaries reported
per hour
256 Salaries reported
per hour
Shift Leader
264 Salaries reported
per hour
Assistant Manager
168 Salaries reported
per hour
Team Member
188 Salaries reported
per hour
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 8768 reviews
Health Care
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Stock Options

Overall Reviews at Dairy Queen

Shift Leader | Blue Springs, MO | Aug 8, 2019
work place
It was a fairly easy going environment an things weren't done properly which required me to step up and help out an manage more to handle situations and be an mediator.
ProsEasy fast paced
ConsEverything else such as no proper training
Customer Service Associate / Cashier | Huntsville, AL | May 1, 2018
The management of this franchise is terrible for the most part, there are a few gems in there but hardly.
This is a very fun and exciting job, IF you have good coworkers and management. If not, it can be negative. I left this job after being a loyal employee for almost a year due to poor management and just a bad work environment in general. That just happens with a lot of fast food joints sadly. Other than that, its one of the best fast food franchises to be a part of.
Social Media Manager | Bloomington, MN | Jan 13, 2020
Nice office and flexible schedule
I enjoyed my time at IDQ. Good people. Benefits could be better. The office space is beautiful and modern. Made me want to work from the office instead of working remote.
Lead Cashier | Lynchburg, VA | Nov 20, 2019
poor work environment, hard work expected for minimal pay and poor treatment of employees
I enjoyed it the first few months while I was learning the job, but after i had everything down, I was made manager and a lot of the students employed went back to school and quit with no notice and I ended up working over 55 hours per week for 30 days in a row, with no day off, and the work environment degraded after that.
Cook | Keyser, WV | Apr 15, 2019
Great place to work for students
Dairy Queen was very flexible with working with your schedule when you had another job. Family discounts, Free cake on your birthday.It offered a great starting point for students in school just starting their first job. Management was great about letting you trade days if needed for emergencies. Employees were always there to back you up when short staffed.
Prosacross the street from home
Conslong and busy days
Customer Service Associate / Cashier | Lumberton, NC | Mar 19, 2019
Great team to work for. It's a great place to work at especially if you don't have many bills. The hardest part of the job is making the ice cream cones. The most enjoyable part of the job is seeing the look on the customers face walking in Dairy Queen and when their order is ready.
ProsEmployee discounts and great team to work for.
ConsLow Pay.
Customer Service Representative | Princeton, WV | Nov 8, 2018
Awful, please don't work here.
It started out fine, then over the years I have worked here, everyone became more rude and dishonest towards one another. There is a lack of respect between managers and coworkers. You can not move up into management due to it being a private store.
ProsFree lunch.
ConsNo breaks.
Cook | Dripping Springs, TX | Oct 31, 2018
Never been treated son bad in my life
I have nothing good to say about his place. Managers would get in your face to yell at you. Managers talked bad about their customers and their employees.
Customer Service Associate / Cashier | Enterprise, AL | May 14, 2018
fun place to work
i enjoyed my time at dairy queen while i worked there in high school. i left to attend college and got married and moved away. i did get to train all new hires.
Prosfree food
Consshort break time
Cashier | Lenoir, NC | Dec 4, 2019
Love it
Love my job love are loyal customers a people person thank we love dogs be giving them pup cup we are fast with our food fresh. You always have something to do there when you're not busy you go help your co-workers you get things that need to be done clean stock ready for the next person bathrooms need to be done I'll shifts prepworks always needs to be done there's always something to do wherever .you were there's no time for anybody to be standing around we don't get paid to stand around

Questions And Answers about Dairy Queen

What is the interview process like at Dairy Queen?
Asked Jun 27, 2016
The interview process is fast and simple.
Answered Feb 7, 2020
Submit resume, scheduled interview the next day for two days following, hired on the spot and received email with paycom instructions for onboarding (short video and required tax and direct deposit online paperwork). The following week was orientation where I submitted food handlers certification and identification for copies to be inserted into file. Orientation is about thirty minutes of management going over policies and benefits. This is followed by drug test, if you pass, you're then given your uniform and store information. Begin training/work the following week.
Answered Oct 29, 2019
What benefits does Dairy Queen offer?
Asked Jun 27, 2016
NO BENEFITS WHAT SO EVER!!!! Even if you worked overtime you only got paid straight time no overtime pay😡
Answered Nov 12, 2019
50% off food up to $6, excluding deals and combos, for regular grill and chill crew members. 100% off up to $6, excluding deals and combos, for maintenance, shift leads, and management. Management gets hidden bonuses at the end of the year, dependent on sales, etc. No health, dental, vision, or 401K benefits. No paid vacations. State mandated Paid Sick-leave, you receive 1 hour per 40 hours worked. (Washington state)
Answered Sep 1, 2019
How long does it take to get hired from start to finish at Dairy Queen? What are the steps along the way?
Asked Jun 27, 2016
Immediately, because their turn over is so high. The write up and termination box was always crammed full.
Answered Jul 2, 2018
Very easy to get hired, as long as you have a clean background and appear to be a good worker.
Answered Feb 11, 2018
What is the work environment and culture like at Dairy Queen?
Asked Jun 27, 2016
Retalitory, verbally abusive, disrespect toward employees and customers.
Answered Jul 2, 2018
Fun, Up beat
Answered Dec 13, 2017
How are the working hours at Dairy Queen?
Asked Jun 11, 2016
Based on favoritism and retaliation
Answered Jul 4, 2018
5 to close
Answered Jan 26, 2018