Great Job for young workers trying to break aviation industry but travel does wear on you if you have home responsibilities.
Worked in the inflight division for Delta Air Lines. Training can be intense for those just coming off the street without any aviation experience but they do have a strong system of training. After your 8 week training, you will have a choice of base cities across the nation but seniority and open slots will play a part in that so usually east coast bases are usually open. (NYC, ATL, DTW,MSP,BOS)
I highly suggest that you move to the city that you are based in if you are not familiar with the commuting lifestyle. The proabation is six months on the line to make sure you can show up on time and self manage yourself on these flights.
Training ties you really close with your co-workers so it can feel like flying with friends but in the inverse is if you don't get along, three day trips can be torture. Holding the schedule you want can take time to learning the bidding system and having the seniority to hold the trips you want. Be prepared for the first two years to basically flying weekends and holidays. (3-4 days a week).
If you keep your record clean, showing up on time and making sure you are good with your passengers and co-workers, management is only a supportive role with HR issues that arise. But because this position is non-union, there is a lot of grey area of metrics that can change. Staying up on your work rules will be crucial.
Aviation is diverse so you can jump to different departments and special assignments that can turn to a different career that you didn't e
The bottom line, working for Delta, you WILL be taken care of!
If you are one of the few lucky individuals to become employed by Delta Air Lines, you WILL be well taken care of. The compensation and benefits are second to NONE. I can say without hesitation that I'm a pretty greedy individual, and I ALWAYS want more, but working for Delta I was truly satisfied with every paycheck. In addition to my base pay, I received per diem, time away from base pay, performance bonuses, and customer feedback survey incentives. I can't speak for the thousands of other positions within the company, but as a flight attendant, you'll be hard pressed to find better pay. I was more than happy with my wages. Being honest, I can say that the work/life balance of a flight attendant, well, there really is none. Everything is based on seniority, so be prepared to work nights, weekends, holidays on a regular basis. At some point I lost track of days of the week, dates, etc. This type of position requires a special commitment, and I can say unequivocally, if you are married, with a family, this is probably not the job for you. If you are young and single, with no attachments, a better job there is none. Where else can you travel the world, literally, and get paid a kings ransom to do it?
ProsThe pay, the benefits, and being able to travel the world on the company's dime.
ConsYour life is no longer your own. Work/life balance? There is none.
If you hate a 9-5 and working from a cubicle I say this is the job for you!
If you hate a 9-5 and working from a cubicle I say this is the job for you! Coming from someone that's done it, it's definitely refreshing. However, I will say Covid has affected the way I feel about this job. Overall, the aviation industry has taken a hit as a whole which the world has been able to see through the news and social media. With all of this being said, I used to look forward going to work and getting to explore a new city or country but now all I hope for when I step on a plane is to get home without being screamed at or a black eye. The benefits are great and the culture is a very family oriented one, the pay can use some work but it's still competitive to other airlines. Covid is slowly becoming something we're all learning to live with because it doesnt seem to be going away any time soon so I will say that I do have hope things will slowly normalize and passengers will have a less aggressive demeanor towards all staff. Once federal mandates get flexible and airfare rises back up again I would say its worth the shot on joining the team.
Prosflight benefits, discounted/free perks with partnering companies, health benefits, good retirement plan, profit sharing bonuses
Consinconsistent & hard/unflexible schedule as a junior in the company, emotionally draining, long work days
Worked as a contractor at the Atlanta corporate headquarters. One of the best companies I've worked for that truly cares about its employees but I didn't enjoy the department I worked for or the team I worked with due to a toxic culture in that one area. Lots of hype about how much people love the "Delta culture" but what people really mean is they love the flight benefits that let them travel the world for next to nothing. Really great company overall but lots of room for improvement in so many different areas.
ProsBest CEO ever, great campus with lots of conveniences, exciting working for a top company, constant free food, fun employee events, travel lifestyle that comes with working for an airline, loved meeting people from all over the world
ConsDelta doesn't recognize tens of thousands of contractors contributions to record breaking profits, many unhappy workers sticking around to keep flight benefits, workaholic culture on my team, only favorites get promoted, unqualified and incompetent managers companywide, racism and workplace bullying, company's public image doesn't match how they really are, strongly dislikes employees having an opinion
Senior Software Engineer | Eagan, MN | Aug 6, 2019
A company that fights progress
Entered this position excited to contribute to whatever project they wanted me to work on as a Sr. developer, but was put on a team working with software developers who haven't brushed up on their software development lifecycle standards in 10+ years.
If you want to experience the following software development practices, then Delta is a great place to work!
- being discouraged from having a git repo because "everything should be stored locally until you speak with the more senior developers"
- zero ownership of what you work on
- marking changed code with comments because git diffs are too hard
- have functioning code rejected in code review for no reason
- calling testing a new product regression testing
- obfuscating your way through code review
- not testing when you need to test
- calling integration tests unit tests
- writing 150% unit test coverage
- have large "Agile" planning sessions where your next 8 sprints are laid out
ConsUnrealistic expectations, contractors get no benefits
Customer Service Representative | New York, NY | Jul 30, 2021
Best job i ever had
As a customer service agent you have to be ready to provide exceptional customer service to passengers arriving and departing the airport. Loved interacting with customers. It is a fast pace job at times you do have to be on top of your game to make sure you dont make any mistakes while working a flight. At the end of the day you felt a sense of accomplishment from knowing you were able to do the best you can to get the flights out on time. Smile, look good, and come with positive attitude
ConsIf you are not a people person then maybe CSA is not for you, Some customers can be demanding, stuck up, rude but i learned to just do your job dont take it personal and just try to make them happy, Management can be strict at times but that could be with any job, IROP days are a headache so be prepared especially working for any airline in general, But if you are one who enjoys multitasking and the craziness at times then you will enjoy it
This company positively sets itself apart from other remote teams and from other training-centric organizations in many ways. I've always worked for large companies in communal office spaces, and found this adjustment supremely positive. Productive Power has provided the culture and encouragement my career needed.
Despite being entirely remote, as a team we meet frequently using video chat; I feel close with all the team.
I have not found any cons for myself, unless the pro's I listed would be cons for you - working from home or additional projects outside the role, for example. I will add that as a small and relatively new company, there are sometimes updates to processes and the curriculum, especially with the ever-changing nature of technology; we are required to be somewhat adaptable as a result.
Delta is a great place to work and the rewards are numerous
Delta has a very professional work environment. Management takes their job very seriously and are always willing to help others however they can. As a company Delta takes care of their employees but in return they expect and usually are successful in getting the very best from them. Safety is the top priority with this company with continuous improvement coming in close behind. This company knows that the employees are what makes the difference and does not hesitate to reach them at all levels for their feedback. In return Delta is very generous in rewarding employees for great ideas.
ProsMany opportunities for advancement, good pay and benefits, great people at all levels. would highly recommend working for this company.
I took the package to help out my 12-year beloved company due to pandemic. Until now, I still miss and love the company and the job a lot. It's the best job I had ever had. It gave me a great deal of work schedule flexibility, lifestyle, the top pay along with all the benefits, bonus and incentives. Throughout my entire career at Delta, there was not a moment that I felt mistreated or un-respected. I felt every work day was a new adventure with new interesting people as well as nice and fun co-workers. Not to mention I had the opportunity to travel around the world! Also the management always made me feel much appreciated. Delta gave me the best 12 years of my life and I felt very lucky to work for the company!
ProsTravel perks, great company culture, flexibility, stability, generous pay, bonus and benefits.
Fast paced work environment, seniority based company, growth potential, good max pay salary.
I like working for Delta you can fly free anywhere but on standby so it’s not great for everyone. You do get discounts on flights but only about 20% off. It’s a very fast paced environment and the expect you to learn really fast on the job with little guidance. You have the ability to grow if you like, but if you chose to stay entry level you max out in pay after 10 and a half years at about $32/hour. You must bid for a schedule every six months or less and it goes by seniority so don’t plan on having holidays off for a very long time ( 20+ years).
ProsBefore COVID, profit sharing awesome! Free flights, good benefits and a great 401k plan.
ConsVarying schedule, bidding for schedules, seniority based company so no holidays off for a long time.
During my time in Delta Airlines, it taught a lot of things. My seniors taught me to come out of my shell, and during those times, I get to communicate with different kinds of persons with confidence. I get to be the first one to approach them if they’re having any trouble or not. And with that I have made a lot of friends. I have encountered a mad passenger telling me what’s the point of my job in announcing the Sky Priority lane, I was about to cry because she’s blaming me for not finding her bags that was supposed to come out ages ago, I said my apologies for her not finding her bags immediately and asked her if she wants me to help her in finding it, she said no and just told her friend that it was such a hassle in claiming their bags when they should have it ages ago. I remained calm during those times and the waterfalls came after. It was only my 8th day of work.
My Supervisor taught me a lot of things, it is to be always calm and to have an approachable aura to passengers. To be always alert for things, there was one time, he told me to rush a passenger because he didn’t know himself that this passenger has a connecting flight, so he appointed me to guide and assist the passenger in going to the departure where fast cabs are piled up; to always have the sense of professionalism even though there are people around us that is riling us up, provoking us. Because he said, in every work, I will encounter different kinds of people with different kinds of logic and attitu
Trabalho diariamente dinâmico, busca total na satisfação do cliente e a também o foco sobre novos cliente. Era preciso buscar possibilidade de novos negócios, para isso utilizamos as ferramentas mercadológicas que a Delta Airlines fornecida.
Meu aprendizado se deu em vários pontos, o primeiro foi aprender a manter a fidelidade de meus clientes e isso foi possível por estabelecer um relação profissional mais presente afim de que o cliente se sentisse assessorado sempre que necessário. Um outro ponto que posso ressaltar e a grande possibilidade de Network, a Delta Airlines sempre nos abriu tais possibilidade com participação e seminários, reuniões, feiras......(Reunião da Lide, Amcham e etc....
A parte de diretoria e gerência em geral estava sempre presente, buscando ter um relacionamento aberto e sempre presente quanto as dificuldades profissionais e também de cunho pessoal.
A parte mais difícil foram várias e cada uma com o seu grau de importância. Em se tratando de um segmento que a qualquer sinal de instabilidade já nos deixava em alerta máxima, um problema como os da Torres do WTC em New York foi bastante difícil.
A parte mais simples era o dia a dia, você fazer o que gosta é sempre gratificante e o desafio de vender quando alcançado é perfeito, quando não alcançado, me dá mais energia para o próximo desafio.
ProsViagens, flexibilidade de horário, treinamentos etc
Productive, Educative and a conducive work environment.
Working at Delta Corporation / Delta Beverages was a great opportunity for my life. I will always cherish the years of hard work and mentorship i spent at this great company.The experience i gained, no one can take away from me. Those seven years plus, of experience to me its like an inheritance, which i rightfully own.
One day during a presentation, i learnt from the GM, to be a total business person, who does not only focus on his department e.g Finance for my case), but who must also be concerned about what is affecting other departments, e.g Production, Maintanance, Sales and Distribution, Because at the end of the day the bottle necks along the value chain will have a negative effect on the bottom line, (Operating Profit). From that day i changed and became a great team player with my co - workers. The challenging part of the job was during month ends and Annual Audits where we in Finance had to work longer hours, but that is the nature of the job, i got used and enjoyed every moment.During presentations of our monthly performance, i enjoyed presenting before senior management, and they were always happy for my performance.
During my internship at Delta Airlines Inc. I have learned a lot of administration tasks. My job is similar to a secretary of the employer. I've learned the simple tasks of scanning, printing, and photocopying of documents. Organizing files and encoding important contact information to the database. Preparing reports and analyzing data and availability of flights. Answering outside calls and achieving tasks that are planned for the day. I've learned that all departments are coordinating with each other to finish the tasks on time. The culture comes with the people who works hard and dedicates their life to achieve goals and success as well as representing the company. The hardest part of the job is when you are just starting to learn new things but as you go along it is very much easier to be right on track. The most enjoyable part of the job is with the people you are working with as a team.
ProsFree meals and participation at the events
Questions And Answers about Delta
If applying for the Customer Service Rep. Are you able to work from home immediately after your 16 week training period has ended?
Asked May 10, 2017
The 16 week training with allow me to learn about the company and to gain the knowledge required for me to be good at my job.
Answered Sep 25, 2020
Yes, I would be able to work from home. This would be great for me because I have a young child.
Answered Mar 17, 2020
How long after you applied and took the assessments did you have to wait for them to call you for an interview.
Asked Jul 25, 2016
2 days after the assessment an invite for live video interview
Answered May 16, 2022
Only 48 hours after the assessment for the HireVue interview. It was very fast for me.
Answered Mar 31, 2019
How long after a video interview does it take to receive a call for a person to person interview?
Asked Jan 4, 2017
It should take a day or only few hours.
Answered Sep 11, 2019
My whole process took about 3 weeks from applying online, then on to the video interview, was in training room just like that::: but prior to that I’ve been trying for about 5 years to get into Delta
Answered Jul 10, 2019
How are the working hours at Delta?
Asked Jun 12, 2016
Im off on. Weekends at my fulltime job with 3 days on the weekend. Fri, sat, sun. This is what I'd like to work anyways.
Answered Apr 20, 2019
Do i get 10 to 15 minutes break for 4 to 8 hours working.
Answered Jan 8, 2019
How long the whole hiring process takes? from when you apply to get a phone interview? Assessment?