Overall Reviews at Discover Financial Services
Risk Analyst | New Castle, DE | Dec 26, 2019
Great place to work
Friendly work environment, work at home opportunity, room for advancement, college reimbursement program. Learned customer service skills and how to analyze credit. Great management team. Enhanced people development and communication skills. Learned alot about regulations and compliance laws.
Marketing Intern | Riverwoods, IL | Jan 30, 2020
Well paid but horrible culture
Discover wants to be an innovative fin tech but is mired in a poor culture, employees who don’t strive for more, and poor management. Pay is great but it’s a trade off for bad culture.
Software Engineering Manager | Deerfield, IL | Dec 3, 2019
A good place to work
Discover Financial Services is a good place to work. It is located in Deerfield IL and has a downtown office. Discover mainly focuses on the Cashback Bonus It cards but others like the Miles card is available.
Senior Marketer | Riverwoods, IL | Dec 2, 2019
Great focus on work-life balance
Very busy work schedule that has a great work-life balance.
Pays attention to benefits including nurse services for parents.
Very clear performance review process.
Encourage back-to-school and allow work schedule adjustments.
Principal Architect | Riverwoods, IL | Nov 5, 2019
Best company to work for
Best work-life balance
Best work culture
flexible work from home policy
25 days PTO
8 percent 401K match
compensation can be better
Senior Business Analyst | Chicago, IL | Dec 1, 2019
Discover and Asurion
It was great working atmosphere.
Everyone helped you achieve full potential and it was a great opportunity to learn new things from colleagues and new projects
Customer Service Representative | Phoenix, AZ | Apr 17, 2020
a fun environment for young new workers
I feel that the gave me enough tools to succeed in the call center industry and let me grow out of my shell as a young adult. Grateful that i had the opp
Fraud Analyst | Salt Lake City, UT | May 4, 2019
Good and bad
I loved the culture that discover had created however the management team was lacking, the career paths they offered to promotion was almost non existent and nearly impossible to qualify for, and they flag you hard for even the smallest infraction, the compensation is very generous though including great healthcare coverage, on site gym and doctor and great food options, the company itself out forth a lot of effort for its employees however the salt lake cite in my opinion is not managed by in a way that promotes employee retainment, if you dont perform exactly how they ask even if you get the same results than your not what they want.
Retention Specialist | West Valley City, UT | Oct 19, 2016
Great company all around, great incentives given to employees, daily games to motivate employess, fun enviorment.
One of the best company to be a part of, my experience with discover Card gave me my knowledge on how to accompany a retail Bank and get along with all team members, sharing teamwork, getting daily job done.
ProsDaily games to motivate employees, great bonus, offer free lunch etc, best team for the week gets tickets to movies or giftcard to restuarants, great company knows how to motivate for emplyees.
Loss Prevention Officer | New Albany, OH | Aug 15, 2014
Very high pace but morall was not part of that.
Logged in phone system and computer systems, take inbound calls from customers. Fixed problems, reissue credit cards, all maintence of customers credit cards issues.
ProsExcellant Health Plans and Prescription Plans
ConsShort Breaks and Lunch, Company wanted Customer Service Reps to sell Discover products