Discover Financial Services

Working at Discover Financial Services: Company Overview and Reviews

Discover Financial Services
Discover Financial Services
2796 reviews
Discover Financial Services Ratings
Average rating of 2796 reviews on Indeed
3.8Work-Life Balance
3.9Pay & Benefits
3.6Job Security & Advancement
Riverwoods, IL
$5B to $10B (USD)
Banks and Financial Services

Popular jobs at Discover Financial Services

 Average SalarySalary Range
Customer Service Representative
37 salaries reported
per hour
Full Stack Developer
92 salaries reported
per year
Data Scientist
90 salaries reported
per year
Account Manager
7 salaries reported
per hour
Software Engineer
40 salaries reported
per year
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 2322 reviews
Health Care
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Stock Options

Discover Financial Services Reviews

Popular JobsAccount ManagerCustomer Service RepresentativeSenior Account ManagerCollection AgentProject ManagerCollection RepresentativeCredit AnalystFraud AnalystAnalystSenior Collection RepresentativeCoachLoan SpecialistAccount SpecialistManagerTeam LeaderFraud InvestigatorLoss Prevention OfficerSenior Credit AnalystSpecialistAgentSenior Collection AgentAccount RepresentativeSenior Account SpecialistCustomer Service ManagerSenior ManagerLoan ManagerBilling AnalystAssistantSenior AssociateSenior Customer Service RepresentativeSenior Loan SpecialistSenior UnderwriterSenior AnalystAssociateCall Center RepresentativeCollection ManagerCollectorRisk ManagerCustomer Care SpecialistFraud Prevention RepresentativeRecruiterRisk AnalystAdministrative AssistantBusiness AnalystCompliance OfficerProduct OwnerSenior CollectorSupervisorData Entry ClerkExecutive AssistantSenior Collection ManagerUnderwriterConsultantCredit SpecialistCustomer Relations RepresentativeCustomer Service SupervisorDebt 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to Vice PresidentExecutive DirectorFRAUD PREVENTION REPFacilities EngineerFacilities ManagerField MarketerFile ClerkFinance InternFinance Project ManagerFinancial AnalystFinancial Reporting ManagerFitness SpecialistForklift OperatorFraud PreventionFraud Prevention RepFraud prevention, collections.Fraud/ClaimsFront Desk ManagerFrontlinerFull Stack DeveloperGeneral ManagerGlobal Project ManagerGraphic DesignerGroup ManagerHadoop DeveloperHardship DepartmentHead of Project ManagementHelp Desk AnalystHome EquityHuman Resources Business PartnerHuman Resources RepresentativeHuman Resources SpecialistIT Project ManagerIT TechnicianInside Sales RepresentativeInspectorInstructional DesignerIntegration ConsultantIntegration EngineerInternal Communications ExecutiveJanitorJava DeveloperJewelerJunior Account ManagerJunior UnderwriterKey account managerLawyerLead ConsultantLead EngineerLead RepresentativeLead, AnalyticsLean ManagerLean Six Sigma SpecialistLiaisonLoan AcquisitionsLoan AssistantLoan CounselorLoan Servicing SpecialistLoss Prevention ManagerMachine OperatorMailroom ClerkMaintenance Tech IIIManagement AccountantManagement ConsultantMarketing AnalystMarketing ConsultantMaterial HandlerMortgage Loan OriginatorMortgage SpecialistMuti-Function ServicingNetwork AdministratorNetwork ConsultantNew AccountsNew Accounts Advanced VerificationNew Product Development ManagerOccupational Health NurseOffice ManagerOperations AnalystOperations InternOperations ManagerPackagerPatient CoordinatorPaymentPersonal AgentPersonal Banking ManagerPersonal Banking RepresentativePersonal Loan AquisitionPmoPortfolio RemediatorPortfolio Verification AnalysisPre-Delinquency, CollectionsPrincipalPrincipal ArchitectPrincipal Product ManagerPriority SerivesProduct SpecialistProduct SupportProduction AssociateProduction WorkerProgram AssociateProgrammerProject AnalystProject LeadProofreaderPublic Affairs SpecialistQuality Assurance ManagerQuality Control SupervisorROCCRecruiting CoordinatorRecruitment ManagerRelease EngineerReporting RepReprésentantResearch AnalystRetention ServicesSSRSales ClerkSales Support RepresentativeSales and Marketing ManagerSchedulerSecurity SupervisorSenior Account ExecutiveSenior AccountantSenior Accounting ClerkSenior Accounts AssistantSenior AdministratorSenior Art DirectorSenior Billing SpecialistSenior Business AssociateSenior BuyerSenior CoordinatorSenior Corporate RecruiterSenior DeveloperSenior Director of MarketingSenior IT AuditorSenior IT ManagerSenior Information Security AnalystSenior InspectorSenior Internal AuditorSenior Java DeveloperSenior ManagrSenior Operational ManagerSenior Operations ManagerSenior Product SpecialistSenior Program SpecialistSenior Programmer AnalystSenior Project ConsultantSenior Quality Assurance AnalystSenior Quality Assurance ManagerSenior Reporting AnalystSenior Sales LeaderSenior SecretarySenior Software EngineerSenior SpecialistSenior Support AnalystSenior Systems AnalystSenior Talent 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Overall Reviews at Discover Financial Services

Risk Analyst | New Castle, DE | Dec 26, 2019
Great place to work
Friendly work environment, work at home opportunity, room for advancement, college reimbursement program. Learned customer service skills and how to analyze credit. Great management team. Enhanced people development and communication skills. Learned alot about regulations and compliance laws.
Marketing Intern | Riverwoods, IL | Jan 30, 2020
Well paid but horrible culture
Discover wants to be an innovative fin tech but is mired in a poor culture, employees who don’t strive for more, and poor management. Pay is great but it’s a trade off for bad culture.
Software Engineering Manager | Deerfield, IL | Dec 3, 2019
A good place to work
Discover Financial Services is a good place to work. It is located in Deerfield IL and has a downtown office. Discover mainly focuses on the Cashback Bonus It cards but others like the Miles card is available.
Senior Marketer | Riverwoods, IL | Dec 2, 2019
Great focus on work-life balance
Very busy work schedule that has a great work-life balance. Pays attention to benefits including nurse services for parents. Very clear performance review process. Encourage back-to-school and allow work schedule adjustments.
Principal Architect | Riverwoods, IL | Nov 5, 2019
Best company to work for
Best work-life balance Best work culture flexible work from home policy better management 25 days PTO 8 percent 401K match latest technologies compensation can be better
Senior Business Analyst | Chicago, IL | Dec 1, 2019
Discover and Asurion
It was great working atmosphere. Everyone helped you achieve full potential and it was a great opportunity to learn new things from colleagues and new projects
Customer Service Representative | Phoenix, AZ | Apr 17, 2020
a fun environment for young new workers
I feel that the gave me enough tools to succeed in the call center industry and let me grow out of my shell as a young adult. Grateful that i had the opp
Fraud Analyst | Salt Lake City, UT | May 4, 2019
Good and bad
I loved the culture that discover had created however the management team was lacking, the career paths they offered to promotion was almost non existent and nearly impossible to qualify for, and they flag you hard for even the smallest infraction, the compensation is very generous though including great healthcare coverage, on site gym and doctor and great food options, the company itself out forth a lot of effort for its employees however the salt lake cite in my opinion is not managed by in a way that promotes employee retainment, if you dont perform exactly how they ask even if you get the same results than your not what they want.
Retention Specialist | West Valley City, UT | Oct 19, 2016
Great company all around, great incentives given to employees, daily games to motivate employess, fun enviorment.
One of the best company to be a part of, my experience with discover Card gave me my knowledge on how to accompany a retail Bank and get along with all team members, sharing teamwork, getting daily job done.
ProsDaily games to motivate employees, great bonus, offer free lunch etc, best team for the week gets tickets to movies or giftcard to restuarants, great company knows how to motivate for emplyees.
Loss Prevention Officer | New Albany, OH | Aug 15, 2014
Very high pace but morall was not part of that.
Logged in phone system and computer systems, take inbound calls from customers. Fixed problems, reissue credit cards, all maintence of customers credit cards issues.
ProsExcellant Health Plans and Prescription Plans
ConsShort Breaks and Lunch, Company wanted Customer Service Reps to sell Discover products

Questions And Answers about Discover Financial Services

If you were in charge, what would you do to make Discover Financial Services a better place to work?
Asked Mar 27, 2018
Create an environment where employees are growing their careers in an environment that is engaging and employees have a voice!
Answered Dec 19, 2020
Get a better bonus plan in place
Answered Nov 30, 2020
What is the work environment and culture like at Discover Financial Services?
Asked Aug 13, 2016
Rhe environment is extremely stressful and hostile. Things are politically motivated and not confidential.
Answered Apr 1, 2019
I am a full grown woman with children and grandchildren. Not the type that would want to be in a high school environment.
Answered May 16, 2018
Are pay raises given? If so, how often?
Asked Oct 15, 2016
Raises need to be given to tenured employees. After a while they are capped out and cannot get raises.
Answered Apr 1, 2019
Depends on tenure and department
Answered May 9, 2018
What tips or advice would you give to someone interviewing at Discover Financial Services?
Asked Jul 11, 2018
Don’t interview unless you want to be stressed out everyday going to work
Answered Feb 9, 2020
Be friendly, clear, and confident. Be prepared to talk heavily about work experience/ successes and failures.
Answered Jan 23, 2020
What questions did they ask during your interview at Discover Financial Services?
Asked Jul 7, 2016
What kind of experience do you have? Why are you wanting to leave/why did you leave your current/previous employer? What type of pay are you seeking?
Answered Aug 8, 2020
Job experiences, situation based questions
Answered Jun 5, 2020