Discover Financial Services

Working at Discover Financial Services: Company Overview and Reviews

Discover Financial Services
Discover Financial Services
3.9
2796 reviews
Discover Financial Services Ratings
3.9
Average rating of 2796 reviews on Indeed
3.8Work-Life Balance
3.9Pay & Benefits
3.6Job Security & Advancement
3.5Management
3.9Culture
Headquarters
Riverwoods, IL
Employees
10,000+
Revenue
$5B to $10B (USD)
Industry
Banks and Financial Services

Popular jobs at Discover Financial Services

 Average SalarySalary Range
Customer Service Representative
37 salaries reported
$16.58
per hour
$7.85-$27.50
Full Stack Developer
92 salaries reported
$147,413
per year
$73,000-$237,000
Data Scientist
90 salaries reported
$120,178
per year
$60,000-$181,000
Account Manager
7 salaries reported
$15.25
per hour
$7.60-$22.90
Software Engineer
40 salaries reported
$111,625
per year
$55,000-$168,000
Salary Satisfaction
69%
Of the employees are satisfied about their pay
Based on 2322 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Discover Financial Services Reviews

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CoordinatorRecruitment ManagerRelease EngineerReporting RepReprésentantResearch AnalystRetention ServicesSSRSales ClerkSales Support RepresentativeSales and Marketing ManagerSchedulerSecurity SupervisorSenior Account ExecutiveSenior AccountantSenior Accounting ClerkSenior Accounts AssistantSenior AdministratorSenior Art DirectorSenior Billing SpecialistSenior Business AssociateSenior BuyerSenior CoordinatorSenior Corporate RecruiterSenior DeveloperSenior Director of MarketingSenior IT AuditorSenior IT ManagerSenior Information Security AnalystSenior InspectorSenior Internal AuditorSenior Java DeveloperSenior ManagrSenior Operational ManagerSenior Operations ManagerSenior Product SpecialistSenior Program SpecialistSenior Programmer AnalystSenior Project ConsultantSenior Quality Assurance AnalystSenior Quality Assurance ManagerSenior Reporting AnalystSenior Sales LeaderSenior SecretarySenior Software EngineerSenior SpecialistSenior Support AnalystSenior Systems AnalystSenior Talent Acquisition SpecialistSenior Tax AssociateSenior Technical SupportSenior TesterSenior Web DeveloperSenior WriterService AssociateService to High ValueSharepoint AdministratorSharepoint ConsultantSoftware ArchitectSoftware Engineer InternSoftware Engineering ManagerSpeech AnalyticsSr.ManagerStaff ManagementStaff ManagerStaffing SpecialistStore ShopperStrategic Project ManagerStudent InternStudent Loan Processing and CollectionsSupport Services ClerkSystems AnalystTeam AssistantTeam TrainerTechnical LeadTechnical Project ManagerTechnical SupportTechnical WriterTechno Functional LeadTelemarketerTelephone RepresentativeTerritory ManagerTest ManagerTo get a card memberTrainerTraining AssistantTransaction ProcessorTreasury AnalystUnit ManagerUnix AdministratorUpc centerUser Experience DesignerVice PresidentVirtualization EngineerWeb DeveloperWeb ManagerWireless Supportaccount manangeraquistionsexempt employeefraud preventionmultiple job functions

Overall Reviews at Discover Financial Services

5.0
Risk Analyst | New Castle, DE | Dec 26, 2019
Great place to work
Friendly work environment, work at home opportunity, room for advancement, college reimbursement program. Learned customer service skills and how to analyze credit. Great management team. Enhanced people development and communication skills. Learned alot about regulations and compliance laws.
2.0
Marketing Intern | Riverwoods, IL | Jan 30, 2020
Well paid but horrible culture
Discover wants to be an innovative fin tech but is mired in a poor culture, employees who don’t strive for more, and poor management. Pay is great but it’s a trade off for bad culture.
5.0
Software Engineering Manager | Deerfield, IL | Dec 3, 2019
A good place to work
Discover Financial Services is a good place to work. It is located in Deerfield IL and has a downtown office. Discover mainly focuses on the Cashback Bonus It cards but others like the Miles card is available.
4.0
Senior Marketer | Riverwoods, IL | Dec 2, 2019
Great focus on work-life balance
Very busy work schedule that has a great work-life balance. Pays attention to benefits including nurse services for parents. Very clear performance review process. Encourage back-to-school and allow work schedule adjustments.
5.0
Principal Architect | Riverwoods, IL | Nov 5, 2019
Best company to work for
Best work-life balance Best work culture flexible work from home policy better management 25 days PTO 8 percent 401K match latest technologies compensation can be better
5.0
Senior Business Analyst | Chicago, IL | Dec 1, 2019
Discover and Asurion
It was great working atmosphere. Everyone helped you achieve full potential and it was a great opportunity to learn new things from colleagues and new projects
3.0
Customer Service Representative | Phoenix, AZ | Apr 17, 2020
a fun environment for young new workers
I feel that the gave me enough tools to succeed in the call center industry and let me grow out of my shell as a young adult. Grateful that i had the opp
3.0
Fraud Analyst | Salt Lake City, UT | May 4, 2019
Good and bad
I loved the culture that discover had created however the management team was lacking, the career paths they offered to promotion was almost non existent and nearly impossible to qualify for, and they flag you hard for even the smallest infraction, the compensation is very generous though including great healthcare coverage, on site gym and doctor and great food options, the company itself out forth a lot of effort for its employees however the salt lake cite in my opinion is not managed by in a way that promotes employee retainment, if you dont perform exactly how they ask even if you get the same results than your not what they want.
5.0
Retention Specialist | West Valley City, UT | Oct 19, 2016
Great company all around, great incentives given to employees, daily games to motivate employess, fun enviorment.
One of the best company to be a part of, my experience with discover Card gave me my knowledge on how to accompany a retail Bank and get along with all team members, sharing teamwork, getting daily job done.
ProsDaily games to motivate employees, great bonus, offer free lunch etc, best team for the week gets tickets to movies or giftcard to restuarants, great company knows how to motivate for emplyees.
ConsNone
3.0
Loss Prevention Officer | New Albany, OH | Aug 15, 2014
Very high pace but morall was not part of that.
Logged in phone system and computer systems, take inbound calls from customers. Fixed problems, reissue credit cards, all maintence of customers credit cards issues.
ProsExcellant Health Plans and Prescription Plans
ConsShort Breaks and Lunch, Company wanted Customer Service Reps to sell Discover products

Questions And Answers about Discover Financial Services

If you were in charge, what would you do to make Discover Financial Services a better place to work?
Asked Mar 27, 2018
Create an environment where employees are growing their careers in an environment that is engaging and employees have a voice!
Answered Dec 19, 2020
Get a better bonus plan in place
Answered Nov 30, 2020
What is the work environment and culture like at Discover Financial Services?
Asked Aug 13, 2016
Rhe environment is extremely stressful and hostile. Things are politically motivated and not confidential.
Answered Apr 1, 2019
I am a full grown woman with children and grandchildren. Not the type that would want to be in a high school environment.
Answered May 16, 2018
Are pay raises given? If so, how often?
Asked Oct 15, 2016
Raises need to be given to tenured employees. After a while they are capped out and cannot get raises.
Answered Apr 1, 2019
Depends on tenure and department
Answered May 9, 2018
What tips or advice would you give to someone interviewing at Discover Financial Services?
Asked Jul 11, 2018
Don’t interview unless you want to be stressed out everyday going to work
Answered Feb 9, 2020
Be friendly, clear, and confident. Be prepared to talk heavily about work experience/ successes and failures.
Answered Jan 23, 2020
What questions did they ask during your interview at Discover Financial Services?
Asked Jul 7, 2016
What kind of experience do you have? Why are you wanting to leave/why did you leave your current/previous employer? What type of pay are you seeking?
Answered Aug 8, 2020
Job experiences, situation based questions
Answered Jun 5, 2020