DoorDash

Working at DoorDash: Company Overview and Reviews

DoorDash
DoorDash
3.4
8627 reviews
DoorDash Ratings
3.4
Average rating of 8627 reviews on Indeed
4.0Work-Life Balance
2.6Pay & Benefits
2.6Job Security & Advancement
2.7Management
3.1Culture
Headquarters
HQ: San Francisco Local Corporate Offices: Mountain View, Los Angeles, Chicago, Boston, Washington D.C., New York, Austin, Phoenix, Denver, Toronto
Employees
5,001 to 10,000
Revenue
Unknown
Industry
Internet and Software

Popular jobs at DoorDash

 Average SalarySalary Range
18 salaries reported
$20.00
per hour
$7.25-$37.25
4 salaries reported
$17.50
per hour
$8.75-$26.25
552 salaries reported
$13.79
per hour
$7.25-$22.90
6 salaries reported
$16.50
per hour
$7.45-$28.00
8 salaries reported
$18.38
per hour
$7.50-$32.45
Salary Satisfaction
38%
Of the employees are satisfied about their pay
Based on 51058 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

DoorDash Reviews

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All LocationsAberdeen, MDAberdeen, NCAbilene, TXAbingdon, VAActon, MAAcworth, GAAda, OKAdams County, COAddison, TXAdrian, MIAirport Road, WYAirway Heights, WAAkron, OHAlamogordo, NMAlbany, GAAlbany, NYAlbany, ORAlbertville, ALAlbuquerque, NMAlexandria, LAAlexandria, VAAlgonquin, ILAlhambra, CAAliquippa, PAAliso Viejo, CAAllen, TXAllen Park, MIAllentown, PAAlliance, OHAloha, ORAlpena, MIAlpharetta, GAAlton, ILAltoona, PAAltus, OKAma, LAAmarillo, TXAmes, IAAmesbury, MAAmherst, MAAnacortes, WAAnaheim, CAAnchorage, AKAnderson, INAnderson, SCAngola, INAnkeny, IAAnnapolis, MDAnn Arbor, MIAnniston, ALAnoka, MNAntelope, CAAntioch, CAApache Junction, AZApex, NCApopka, FLAppleton, WIApple Valley, CAArcadia, CAArden Hills, MNArdmore, OKArlington, TXArlington, VAArlington, WAArlington Heights, ILArtesia, NMArvada, COAshburn, VAAshdown, ARAsheboro, NCAsheville, NCAshland, KYAshland, ORAshtabula, OHAthens, ALAthens, GAAthens, OHAthens, TNAthens, TXAtlanta, GAAtlantic City, NJAuburn, ALAuburn, 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OHFranklin, WIFranklinton, NCFrederick, MDFredericksburg, VAFreehold, NJFreeport, NYFremont, CAFresno, CAFridley, MNFriendship, TNFriendswood, TXFrisco, TXFullerton, CAFulton, NYGadsden, ALGainesville, FLGainesville, GAGainesville, VAGaithersburg, MDGalax, VAGallatin, TNGalveston, TXGardena, CAGarden City, MIGarden City, NYGarden Grove, CAGarland, TXGarner, NCGary, INGastonia, NCGeneva, OHGeorgetown, TXGermantown, MDGilbert, AZGilbertsville, PAGillette, WYGilroy, CAGlen Burnie, MDGlen Cove, NYGlendale, AZGlendale, CAGlens Falls, NYGloversville, NYGolden, COGolden Valley, MNGonzales, LAGoodyear, AZGoshen, INGraham, WAGranbury, TXGrand Blanc, MIGrand Forks, NDGrand Island, NEGrand Junction, COGrand Prairie, TXGrand Rapids, MIGrandview, MOGranite City, ILGrants Pass, ORGrass Valley, CAGrayson, GAGreat Bend, KSGreat Falls, MTGreeley, COGreenacres, FLGreen Bay, WIGreencastle, INGreeneville, TNGreenfield, INGreenfield, WIGreensboro, NCGreensburg, PAGreenville, KYGreenville, NCGreenville, SCGreenville, TXGreenwich, CTGreenwood, INGreenwood, SCGreer, SCGresham, ORGrosse Pointe, MIGroton, CTGrove City, OHGrover Beach, CAGulfport, MSGulf Shores, ALGurnee, ILHackensack, NJHackettstown, NJHagerstown, MDHamilton, OHHammond, INHammond, LAHampton, VAHamtramck, MIHannibal, MOHanover, MDHanover, PAHappy Valley, ORHarbor City, CAHarker Heights, TXHarrisburg, PAHarrisonburg, VAHartford, CTHartford, WIHartford City, INHartselle, ALHartwell, GAHarvest, ALHaslet, TXHattiesburg, MSHaverhill, MAHawthorne, CAHaymarket, VAHayward, CAHazard, KYHazlet, NJHazleton, PAHemet, CAHenderson, NVHendersonville, NCHendersonville, TNHermitage, PAHerndon, VAHershey, PAHesperia, CAHickory, NCHicksville, NYHighland, UTHighland Mills, NYHighlands Ranch, COHigh Point, NCHigh Ridge, MOHilliard, OHHillsboro, ORHilton Head Island, SCHinesville, GAHiram, GAHobbs, NMHoffman Estates, ILHoliday, FLHolland, MIHollister, CAHolly Springs, NCHollywood, CAHollywood, FLHoltsville, NYHomestead, FLHomosassa, FLHonolulu, 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BCWhitby, ONWhitehorse, YTWhite Rock, BCWindsor, ONWinnipeg, MBPlacé (53)BelfastOverNone, PiemonteAngelesCaintaClark Freeport ZoneDavao CityManila

Overall Reviews at DoorDash

1.0
Driver (Independent Contractor) | Dallas-Fort Worth, TX | Jan 20, 2022
Terrible.. don't do it unless desperate or your only alternative is fast food and retail. Effective income is $8/hr.
This job is high stress, though not the worst I've ever heard of. It's a different kind of stress, though. The rating system is also unfair and lopsided. Disclaimer: This information is a couple of years old, so it might be different now. But I doubt it's much better. It's also very mindless, menial, and pointless. Within 1 week you'll learn and figure out probably 90% of what you need to know, and in 2 weeks, 99%. If you like work where you actually think and figure out problems, this is not a good job for you. The PAY: When the ads actually did say "up to $16-17/hr." they aren't lying. But it's filled with a lot of caveats. The average is $12/hr. in gross, pre-tax income. Even if you follow all the tips and ideas to make the most of it, when you do the math, you'd be lucky to make $8/hr. in the end, overall. One thing will eat away at income right away - gas is the big one. I estimate about 15% of the gross income was used up on gas. Another thing will eat away at income right away too.. taxes. It doesn't work the way it does for regular W2 jobs. There no income tax deduction, so even if you make only $1,000 for the whole year, you're supposed to pay income taxes on that. In addition, because you're an "independent contractor" you'd have to pay the employer portion of SS & Medicare tax as well, doubling this to 13.6%. Even if you take tax deductions based on mileage, which you'd be entitled to, the rate will still be around 15-18%. This assumes a povert
ProsTruly flexible scheduling for you not the employer, occasional windfall tips, very low barriers to entry, all route information is shown before each order, something you can do while waiting for the next time you can sell blood plasma
ConsVery low pay after taxes, no workers comp on the way to pick up an order, tight delivery deadlines, they assume all restaurants are fast food even steakhouses, DevOps approach to programming so sudden unannounced downtime can happen any time, pizza delivery and other in-house delivery pays much better and usually has less ambitious deadlines
3.0
Dasher | Hurst, TX | Jun 18, 2019
Its just a side gig, you absolutely need a fuel efficient car to make wide profits
First, let me thank doordash for being a thing. working for them has helped me get extra money for that new game or some extra grocery's or that extra bit of money for a bill and such. if you put in the time you can make a small handful of cash. HOWEVER, you MUST, have a fuel efficient car to see wide profits, im talking 27-30+ mpg city driving type of car to see good profits. This is because doordash does not pay for your gas, wear and tear. Management- management isnt really a thing since the app tells you when you can work and open schedules. you can ''dash now'' if its busy in your area otherwise you have to wait until the area turns red. the only interaction with management was when i first started when they sent out a survey asking dashers what they thought, apparently alot of them said the pay was bad. so doordash corporate went ''face to face'' with dashers and asked these questions again and sent everyone a email saying ''nobody in person said the pay was bad so issue is resolved'' Pay- You can expect a delivery to AT LEAST give you $5, i have gotten 4.60$ delivery's before too, the higher end is 6.80$ - 9.00$ i usually can do 2 orders per hour, if they give me something to add to my current route 3-4. the most iv done in one hour was 5 orders. ill explain why these are so low later. doordash on busy nights offers ''bonus pay'' but these have caveats, like accept 80% or more orders (meaning you cant decline but 1-2 orders in your dashing time)
ProsQuick cash, cash out every monday for free, instant transfer opens after 50 orders for 1.99.
ConsLow pay, ALOT of gas needed, no help paying for gas, merchants take their sweet time.
1.0
Dasher | Cincinnati, OH | Jan 23, 2019
Driving your car and picking up deliveries is easy but....
If you want an authentic Review from someone who works full time here, please read. I’d highly recommend that you stay as far away from this job as possible. PAY RATE: After factoring in gas, miles, overall wear & tear, time of delivery, etc. you are only making $6-7 per hour. You will only receive 1-2 deliveries an hour on certain days. You will NOT get paid for sitting around waiting for a delivery. The app has a ton of bugs so it’s likely you will experience a situation where you need to complete an action and will not be able to such as calling a customer or swiping to complete a delivery. CUSTOMER SUPPORT: Every time something goes wrong, you have to contact Customer support and EVERY SINGLE PERSON is foreign. Customer Support speaks broken English and it’s very difficult to understand them when in a stressful situation. In certain situations, DoorDash Support is unavailable so you have to just attempt to figure the issue out on your own. SCHEDULING: You used to be able to adjust the time and schedule yourself to work hours based on your particular life style. As of the New Year you can only schedule yourself to certain time blocks of 2-4 hour shifts (Some are literally 30 minutes to an hour). Most of the shifts are designed around boosted pay so you aren’t able to get in on the money. This is because DoorDash doesn’t want to pay you far wages. And if you are lucky enough to schedule during a boosted pay period, all it’s doing is covering the gas mone
ProsAble to work by yourself as your own boss.
ConsPay is fairly low after factoring in overall car care, Customer Support is very hard to understand especially when you need it most, Scheduling is an absolute mess, Taxes may cause a lot of stress if you are not doing them properly
2.0
Delivery Driver | Oakland County, MI | Jul 11, 2018
Definitely has its positives, but also has its negatives.
Let me start off by saying that the support staff you call when you're having an issue, are by far the most polite, nice, upbringing, helpful people I've ever had contact with. They're always concerned about what's going on and how to resolve any issues for you. They're very understanding and actually make effort to make sure you're happy. I could keep going about that topic so I'll just move on. I apologize for the long review, but it's worth the read. I do enjoy the fact that I make my own hours. If I don't feel like going, I don't. If I need a little extra cash just to get me by; I can go for a few hours and end my dashing session when I made enough. The best part is that I can decide how much money I want to make. I made 500 dollars in a about four days. The downside to that is, you literally have to go all day. (Well depends on how much an order is, or if you're dashing in "peak hours"... which is also an upside.) Which leads me to my next topic. Gas. (Have you seen those gas prices lately?) Sometimes you sit for long periods of time with no orders. Sure you could sit with the car turned off, which I've done too. But in my personal opinion, I get more orders while driving around aimlessly in the area I'm dashing in. ( Never go to the "hot spots", they're useless... trust me I've tried so many new ways to try to get orders) Which of course takes gas. Sometimes I make less dashing that day, than what I put in my gas tank. So just depends on you and what you c
ProsMake your own hours. Pay depending.
ConsDown time. DailyPay gone. Gas wasted.
2.0
Delivery Driver | Columbus, OH | Jun 2, 2022
Great freedom and flexibility, not worth it unless you are already financially stable
My above review summary/title begins with a clause in affirmation of how being a Dasher is advertised, and the latter statement is very much at odds with how Dashing is advertised. Despite the freedom and flexibility inherent to the job experience, the reality is this is a money-making opportunity only for people who already have a very reliable car and who live close to high-earning or otherwise very generous neighborhoods/areas. Your car must be in great condition at the beginning of the job or you may find that repairs simply from driving all day for Doordash cost more than you earn. If you do not fit all of these hidden requirements, you may find yourself not breaking even, and actually losing money on Doordash, but those are not the only hidden expenses or restrictions to your work opportunities as a Dasher. It can get you in a lot of trouble one way or another if something happens and you were dashing without rideshare/delivery insurance, which can be quite a bit more than a regular auto policy, further restricting Dashers' ability to make money from the job. Even if none of these prevents a Dasher from losing more money to time and expenses not compensated (neither time spent waiting for orders nor gas mileage is compensated) than they earn, it is likely because the Dasher lives somewhere that magically does not have long construction projects or other events that jam traffic beyond what base pay or tips can make up for, or even more likely that the Dasher is massive
2.0
Dasher | Atlanta, GA | Jan 6, 2019
Try to find a better job.
I worked here for two weeks, but it looks like at the end of my second week I have to quit. I had to return an order to a restaurant. I was driving down the road with the phone and it said I had arrived. Anyway, I did not see the name of the apartment complex listed, just an address. I went to the lettered building the person texted me. I went to the number in that building that was texted me. It was the wrong person and place. I left, went to four other complexes, which were all the wrong ones. Addresses were sometimes hard to see on the roadside or signs (except for one), but I did not receive the name of which complex it was, just a street address. I was tired of texting the customer again and I'm wary of calling people bothering them after several tries. Why did she or doordash not tell me the name of the apartment complex? Why wasn't it appearing or listed on my app? So eventually I had to drive 1.5 miles back down the main street and return food to the restaurant where the lady looked annoyed at me. Was circling around in my car like an idiot. The gate code given did not work at any of the gates. Was out walking around in a dark creepy apartment area in the middle of night. A high dude smoking a joint came and told me how to exit. Had a gate crash on top of my vehicle. Wish someone would hire me for a real job. Burnt a lot of gas, which is expensive, not complaining about the pay, it was great for extra cash, but this is not going to work out. Just no, no, no, no. There
ProsFun watching the money you just earned pop up on the app. More orders on Holidays and Evenings.
Consdangerous driving arises from use of app and phone, expensive gas fill ups, incomplete directions.
5.0
Driver | New Jersey | Jan 26, 2021
Very flexible job. Work smart, and set clear goals
Considering the skills needed to successfully work at this job and its redundant nature, Doordash pays very well in comparison to similar jobs on the market. The experience you will get highly varies on the market in which you work with, with densely populated suburban areas/edge cities usually being the best areas to work at for Doordash. You are your own boss; You choose where you want to work, where you want to work, how long your shift will be, and how many or which deliveries you wish to complete while working. That being said, if you want to be successful at this job, you need to hold yourself accountable and create clear goals that you wish to accomplish during your work week. Schedule yourself ahead of time if you want to work the times you want, otherwise, you will be stuck working short shifts and/or at inconvenient times. The offers that Doordash sends can be low at times, considering the amount of miles needed to travel to complete the delivery, the base pay, and how much the customer tips, if they decide to. If you feel that the distance required to travel and the amount of time the delivery will take to complete is not justified by the payout, remember that Doordash does not require you to accept every offer. Some restaurants will not have the food ready by the pickup time, and you will find yourself waiting past the promised delivery time. Sometimes, restaurants can't keep up with the demand or don't have the adequate resources to complete the order in the tim
ProsFlexible schedule, great work-life balance, you are your own boss, good pay, you can work anywhere
ConsYou have to pay taxes to the IRS on your own, app crashes, lots of wear and tear on your car
1.0
Driver | Los Angeles, CA | Jan 12, 2019
Doordash Drivers are totally used by the company and lied too!
I started working for Doordash in May of 2018. I made 1100 deliveries in that time. My Acceptance rate was 90+ % and completion rate 100%. My customer service rating was 4.5-4.7 regularly. My on time deliveries was 84%. I worked in the valley in Los Angeles. Every glitch their driver app had we as drivers were penalized. They promise a bump in pay if you met certain criteria over the hours highlighted. They would send you on ridiculous drives and if you turned them down you would not get the bump in pay. The customer service for drivers they provide is mostly lip service. If the app crashes and you are not compensated correctly they will not fix it. They promise to email you or call you back and they do not. They do not vet the restaurants at all. I have waited as much as 2 hours to pick up an order only because they threatened me to wait and I was new. They had promised to compensate me but I got zero. The restaurants in some cases are always late with your order waiting for 30 plus minutes of your time and not being compensated. Many of the 30 minute waits are basically the same restaurants and they do not process your order when they get them but when you arrive. If you complain to Doordash and the restaurant you will be "Deactivated". Many of these restaurants are habitually late over and over. Doordash turns a blind eye and you are not compensated. You will receiver bad reviews even though it is through no fault of the driver. If you choose to turn dow
Prosset your own hours
ConsNot a reputable company for their drivers, treated poorly, Your time and compensation is wasted, so many more.
3.0
Crew Member | Indianapolis, IN | May 24, 2019
Relaxing, Yet Stressful
A typical day can go one of two ways: 1.) You're busy as can be and absolutely cash out. or 2.) It's slow and tedious and you make about what some folks make in an hour. It's a fun job at first - in fact, it's fun to just explore the possibility of having absolute freedom over when and where you work. You're always mobile, moving from place to place, so it's a nice change of pace from working in a single building all day long if that's what you're accustomed to. In terms of management, you're really just limited to the offshored jobs of folks you can't understand too clearly when you talk to them over the phone. There's not really a "workplace culture", you just kind of meet other "Dashers" along the way and sometimes converse with one another. The hardest part of the job I'd say is all the cons that come along with it. Nothing is particularly "hard" about this job. You go in, get the food, go out, bring it to who ordered it. It's that simple. The only problems you can run into are the following: - Receiving an order, showing up to the restaurant and there's no order there - Frequent app crashes - Frequent app issues where the servers go down and nobody can sign in or mark orders as complete - Poor "management" by means of contacting the "help" department which does, quite literally, almost nothing besides reassurance - It can be insanely slow at times - sometimes you can't even sign in to do any orders because some areas are just not bu
ProsWork whenever/wherever you want
ConsCan be slow, stressful, not a lot of availability, frequent app issues
3.0
Dasher | Mesa, AZ | Feb 19, 2019
Dashers need visibility on how we actually make money!
Ok folks. I've been doing this for 2.5 years in the heat of Arizona. I usually do this for about 25-30 hours per week as a single father who also works another 40+ hour job. So, suffice to say I've got a very good handle on how this all works. I'll give the positives first so as not to sound like a Negative Nancy... 1. You can work "pretty much" whenever you want 2. The pay per hour is comparable to other delivery companies now that they are having some peak time bonuses (although when they have these bonuses in an area, the amount of business that you get is usually lessened by quite a bit) ex: 2 deliveries @ $5 each or 1 delivery at $10 3. You can adjust your schedule, much like Uber/Lyft. 4. Customer service in Pakistan is pretty nice.... Ok that's about it. Obviously flexible $ is what this is all about. But "how do you make those dollars" you may ask! Well, Doordash says that they "guarantee" $1 + your effort bonus (not specified) + 100% of your tip that the customer gives you. My question is... if us dashers are usually getting $5-$7 on an average for each delivery and on the Doordash site, they prompt customers to pay $3-$5 for their tip initially.... WHERE IS THE EFFORT BONUS AND HOW IS IT CALCULATED????? I'm not about to believe that no one is paying a tip here. So where is all of this money going? At least when you're working in sales, you know how your commission is calculated so that you can focus your effort on a specific area. I'v
ProsGood Work/Life Balance
ConsPoor Pay, Poor Communication
3.0
Dasher | Canada | May 22, 2022
Intelligence artificielle de l'application pourrait être améliorée
Énorme flexibilité d'horaire. Problèmes d'application Dasher et incongruités dans la logique de fonctionnement. Exemples qui surviennent: -Le restaurant est en retard sur la préparation de la commande, c'est le livreur qui a un retard. Parfois, les gens au restaurant sont débordés, il y a une longue file et beaucoup d'attente. Ce n'est ni la faute du resto, ni la vôtre. Vous paraîtrez tout de même en retard! Pendant que vous attendez, vous n'êtes pas payé. Ce qui fait que si les gens sont désorganisés dans la cuisine, pendant qu'ils gagnent un taux horaire garanti à chaque heure, (même minimum), ça vous empêche de gagner de l'argent. -Vous ramassez une commande et une 2e apparaît, si la 2e n'est pas préparée, votre 1ère sera en retard, malgré votre bonne volonté. Impossible de cuire une pizza en 1 minute, mais l'application n'en tient pas compte. Vous refusez la 2e commande, votre taux d'acceptation baisse, vous acceptez et attendez, c'est l'évaluation du respect des délais de livraison qui en souffrira. -Vous livrez une commande d'un commerçant mais des articles sont manquants et le sac est scellé par des "stickers": vous risquez de perdre du temps au téléphone, soit avec le client, soit avec le support Doordash. Si vous avez accepté une commande entre-temps, vous ne pourrez pas aider le client dans un délai raisonnable malgré toute votre bonne volonté car vous êtes occupé avec l'autre commande. Vous risquez donc d'avoir une mauvaise évaluation. C'est le genre de p
ProsFlexibilité immense pour les horaires
ConsPériodes creuses où les revenus sont en-dessous du salaire minimum
1.0
Dasher | Ontario | Aug 24, 2018
One of the worst managed company
I have worked for Door Dash for about 4 months now and almost reach 300 orders. I can tell you guys that this company really poorly managed. But the most important question is, how is the pay? Well I can tell you that you get pay 64 cents (for one whole order after gas) to at best $1 per mile your drive + tips. I am not joking, 64 cents...The app AI is pretty bad, once it required me to drive 25 miles (40 km), after the calculation minus the gas and time, I get pay 64 cents. I accepted the order so I can contact customer support to yell at them. Well...to reason with them politely. They said the paid is automatic and is fair. I asked them to take the dash away from my app, I am not driving 1 hour to make 64 cents. The gas price was at 139.9 for regular at that time. After the Dash is canceled, it massed up my bonus on my other payments!!! There is a thing call "Rush Hour Bonus". It is very everyday. Sometimes is +$2.5 to +$5 on top of the guarantee pay. Let's say the app ask you to go to a restaurant, it is going to tell you the distance of the drive plus the pay for that dash. Let's say it is $10, the bonus is $5 You get $15+$1+tips, sound not bad right? But there is a catch, you have to accept 80% of the order to get the bonus. So that day I have 3 orders from 11am to 2pm. I finished my 2nd dash at 1:57pm and It was all good till then.....Right after I finish my 2nd dash, I hit confirm, a new dash came and it was the "drive 40+km and get pay 54 cents order". I had the cu
ProsWork whenever you want
ConsBad pay.

Questions And Answers about DoorDash

What is the best part of working at DoorDash?
Asked Nov 23, 2019
No stress of having to interview for the job, flexibility of hours, good pay (I always average no less than $25/hr., usually $30), great as a second job and a full-time one, peak pay incentives, and being your own boss.
Answered Oct 2, 2022
The flexibility is amazing. The low base pay and the gas is not.
Answered Jul 4, 2022
What is a typical day like for you at DoorDash?
Asked Mar 21, 2020
I can choose when to start work and work when I want. I usually start at 11:00 am work through the lunch hour until about 6:00 or later 7:00 pm, taking breaks whenever I want.
Answered Feb 3, 2023
You need to schedule your planed hour to work, the work is to pick up orders and deliver it, but sometimes you need to wait more time that is supposed at the shops.
Answered Jan 31, 2023
What is the promotion process like at DoorDash?
Asked Oct 7, 2020
There are none
Answered Jan 31, 2023
There is none
Answered Jan 31, 2023
What is the work from home policy at DoorDash?
Asked Dec 10, 2020
Theres not 1. The job is driving orders.
Answered Jan 31, 2023
Cool
Answered Jan 31, 2023
What benefits does DoorDash offer?
Asked Aug 24, 2018
Incentives, bonuses
Answered Jan 31, 2023
Flexibility
Answered Jan 2, 2023