Overall Reviews at ENGIE
Help Desk Analyst | Houston, TX | Mar 12, 2019
I want to rate this company as a good one, because the people there trying to make a difference are amazing.
If you can become a full time employee good luck, there are people who have been sold this lie for the past 5 years.
Unfortunately, the upper head of IT has no clue what she is doing and is failing as a leader, she will flip her decisions from week to week on what is our goals, and other projects fall to the wayside. The help desk is basically the dumping ground for all issues, all technicians do the same functions of multiple departments; a level one technician not only answers phones and does the basic routing and ticketing, but will also be required to do equipment deployment, purchasing for all IT equipment, account admin work, some networking, all functions of a mail room, video conferencing, all mergers and acquisitions or new companies, etc.
IT is never steady state and is constantly on their feet about what other workload will they dump on the helpdesk. There is no actual helpdesk manager and the helpdesk supervisor is primarily a cloud services technician who actively avoids being the supervisor.
This would all be fine with a decent staff level, but as it stands there are 8 Technicians servicing 5000+ users. There is no knowledge base, except information that is emailed to you. I have been here for awhile and on average one technician every two months leaves. I have never seen a turnover rate this high with such a small desk.
Steer Clear! Do...more
ProsGreat people to work with
ConsNo movement in company, no benefits
Direct Sales Representative | Houston, TX | May 8, 2018
Development of sales and proposal presentations, coordinating contract negotiations customer account management with mid-size and large commercial and industrial retail customers both direct and indirect
Responsible for maintaining relationships between GDF Suez and assigned third party Channel partners
Generation of business to meet and exceed a quota, along with post deal support to maintain a customer base
Managed the internal sales deal flow process with multiple internal and external groups
Monitored market changes and updates, specifically for the PJM Mid-Atlantic & Mid-West regions, to provide the most value and knowledge to customers and assigned third party channels
Highly successful in meeting multiple deadlines for pricing and contracting
Within the Accounting Group: Managed monthly commission database for Channel Partners
Loading, and managing each customer’s financial transaction into the accounting database to maintain an accurate ledger for accounting
Responsible for distributing matrix pricing to brokers for the following state markets CT,IL,MA,MD,NJ,NY,PA,TX. As well as execution on contractual agreements.
Chief Revenue Officer | Newcastle, WA | Oct 3, 2018
North Tyneside council.
If you would like no idea of the job role you’re going Into, along with terrible training then this is probably the job for you. Management have no consideration for any members of the team, all feedback from training was negative and you were never given any positive feedback even if you were doing well. There was nothing in my contract about a 6 week probation period where I will sit an exam at the end of it which will determine whether I will be kept on or not. Each week you’re reminded that you’re not safe in the job you’re in, which consisted of sarcastic and nasty remarks from management. I left here on my own accord as it isn’t the job described to me, I was expecting something way more customer service based but it is repetitive boring admin work which will bore you to death and I left my perfectly okay job for this thinking it was a nice and secure position,which is a massive regret as I had the worst experience ever within this company and done nothing but cry every week with the stress and pressure they put onto you. Oh not to mention they mark you incorrectly for not following working practices when they don’t actually have any.
ProsGood hours and pay
ConsManagement, training and the job itself
Technical Competence Advisor | Academy, TX | May 12, 2020
ENGIE : un environnement de travail intellectuellement enrichissant, motivant; une culture d'entreprise orientée co-leadership et collaboration...
Chez Engie, les valeurs sont l'audace, la bienveillance, l'exigence et l'ouverture.
Dans ce monde VUCA, pas de routine, aucune journée ne ressemble à une autre!
Un des mots clés : l'adaptation.
Une des phrases clés : Seul on va plus vite, mais ensemble, on va plus loin !
Les objectifs généraux sont fixés, ensemble, avec le manager.
Si un cadre général de travail existe bien, il faut toutefois faire preuve, en même temps, d'assez de rigueur et de souplesse, d'auto-discipine et d'autonomie et de respect de process et de créativité... dans la gestion quotidienne de son travail.
Autre mot-clé: la confiance. Vis-à-vis des autres et également vis-à-vis de soi-même - pas si facile que cela à gérer lorsqu'on y pense...
Les opportunités de se développer sont présentes, les formations proposées sont nombreuses, des accompagnements collectifs et individuels existent. Mais si l'on souhaite se développer dans sa carrière, il faut aussi accepter d'y investir du temps et de l'énergie.
Une entreprise en plein essort... Bienvenue aux nouveaux collègues !
Billing Specialist | Spokane, WA | Oct 31, 2018
A day at Engie Insight consists of calling to prevent potential utility disconnections by retrieving bills that might have not arrived and discussing extensions. Also, analyzing utility bills with uncommon/unexpected charges. Working with Engie has taught me a lot about utility communications and relationships. Management is very supportive and pushes the team to maintain a positive atmosphere by once a month 1;1's for goals and follow up, sharing company/team statuses and needs. The job of a billing specialist challenges me to keep the upmost organization and constant communication with utilities to prevent negative actions. The best part of this position is keeping direct and open communication with other professional and motivated coworkers to meet end goals.
Billing Specialist | Spokane, WA | Mar 12, 2019
Great Place to Work, Needs to Pay Better
Engie is a fairly decent place to work but the pay is bad. They say in their ads and job openings the pay is compairable, but it's a lie. Data Entry, though they brag about the technology for it, is paid Minimum Wage. I'm a Billing Specialist and I only get less than a dollar more than Minimum Wage. The average wage for my title per Linked In is about $15/hr. Nation Wide. I get $12.88 . Though they have amazing benefits, perks, and job culture, this is the missing piece which would make Engie a fantastic place to work.
ProsSick Time PTO, Relaxed work environment, Perks
ConsLow Pay, Early Work Hours, Constantly Changing
Market Analyst | Spokane, WA | May 1, 2018
Hard to define
I worked remotely on a large data migration project. When that project was completed I was placed on a specialized team which handled the more unique client situations mostly bankruptcy clients. There were many challenges with working remotely. Communication could be difficult without out face to face interface, but we managed. The most enjoyable part of my job was the data migration project. That project perfectly fit my skill set and I had a great relationship with my supervisor.
ProsFlexability in schedules
ConsChalenging sitiation with learning new processes remotely
Billing Specialist | Spokane, WA | Jan 9, 2020
management is terrible. dont expect to work here very long. all they do is tell you your doing it wrong and dont help you fix it.
terrible place to work. all they did was tell me i did things wrong. then never helped me fix it. they have no flexible work scheduling at all. i tried to work later in the day and i was told no because they were giving me a desk partner who worked evenings so i was stuck working the shift they gave me originally. you have someone who uses your desk, so dont have anything personal or it will get stolen.
Project Specialist | Spokane County, WA | Aug 28, 2019
Low pay, not good work.
When working at Engie the pay wasn’t very good. Overtime was a big no no and without overtime it made it almost impossible to get your bills paid. They say they have room for advancement but that’s a lie. Almost everyone that applied for a different position was declined that position because your team leads “needed you” on their team. Overall was an okay experience but they are all about the numbers and the work life balance is just not healthy.
ConsPay, work life balance, managers.
Data Entry Clerk | Spokane, WA | Oct 11, 2019
I love working for Engie. The people and management are incredible. Although the pay can be on the lower end, the company itself is the reason I stay. Their efforts to go green are insane and amazing. Their ability to take care of the workers, and to celebrate and show their love is really the most incredible I’ve ever seen. The absolute only job I have ever been excited to come in for, and the first job I’ve wanted to stay over 2 years with.
ConsSlightly lower pay, but bonuses and raises are very promising