Do NOT take the scheduler/representative position!! You will regret it!!!
I worked in the scheduling department for 1.5 years, and I will tell you that it was the most stressful, unrewarding work I've ever done in my life. Eaton made very well sure to slap the term 'customer representative' in the title of the position so they can pay you as little as possible.
My entire tenure there, they refused to adequately staff the department. near the end of my tenure, we were at half staff...
the instant you clock in, the phone rings, and the instant you hang up the phone, it rings again. you are on the phone the entire day.
Eaton preaches that they provide 'world class customer service' and that is how they differentiate themselves in the market. That is a straight up lie! We were so short staffed my entire tenure, I would have to take emergency calls, promise the customer that we would get someone out to their site within our obligated contracted times, and than hang up the phone knowing very well we weren't going to make the time. It was a constant battle just to stay afloat. the work load placed on us was completely unmanageable, and management did not care at all.
We were promised pay raises at our one year mark, and when the time came for the pay raises, Eaton announced that they would postpone the pay raises. Needless to say, we never got one. Not even an inflation raise. So by the time I quit, I was making less than when I started.
During the holiday period, every other department on our floor got a big christmas bonus except the scheduling dep
In several ways I am satisfied with my position at Eaton, it has given me great growth opportunities and I have learned a few new methodologies since joining over 12 years ago. I’m going to mention several things I’ve encountered and one that shocked me when I found out and I believe it to be true.
Each year in the aerospace sector and most others we receive orders of hiring freezes and or lay-offs. Something is seriously wrong with the forecasting at the top that each year firefighting occurs. The result is, running a plant/department on a shoestring which in turn results in poor customer service and nonconforming product being shipped to customers. The plants that supply product to the 787 program are poorly staffed. Eaton looks at the staffing levels as this is what must be done to keep shareholders. The other side of the equation is that these parts go on airplanes, now the 787 is grounded due to Eaton product from a poorly staffed plant.
Another contributing factor to poor product quality/performance is the fact that in many of the Eaton Aerospace plants employ people in design and process/manufacturing engineering positions that are not degreed engineers. Many of these people are the department manager, I think this is more prevalent in the manufacturing engineering discipline and it is in design engineering. The majority of the customer complaints and product malfunctions typically are the result of inadequate processes developed by non-degreed manufacturing engineer
This is a massive corporation and operates like one, which means, things are terribly inefficient and move very slowly. That being said, a career can be made here if that is what you choose. My experience has been that this is a place where some people take advantage of the opportunities, others do not. I suppose that can be said about any workplace.
So, the benefits are actually pretty decent. The insurance is UnitedHealthCare and is pretty good. There is tuition reimbursement up to about 5k a year. Standard vacation of about two weeks your first three years. Many different little perks like paid time off for a new baby, fitness reimbursement program, etc. just to name a few. Where this organization lacks terribly are the hourly pay rates for the various production related positions. At the Arden facility, there was a recent adjustment to the wages to make them more competitive, but they are still lacking. When the average rent in the area surrounding the plant is a thousand a month and the starting pay is about 15/hr, you do the math. The salaried positions pay well, though, if you can attain one. Having a degree is greatly valued here and it doesn't matter what that degree is, you will be leaps and bounds ahead of those who don't, despite any experience you may have. We are talking manager level positions being possible with no type of business degree necessary. Speaking of management, they are mostly good folks. I do believe that most of the leadership he
Prosrelaxed environment, good people, stable, many perks
ConsIneffectively managed, lower hourly pay rates, old school production methods
an okay place if you are looking to work at a manufacturing environment plant
This if for LA office (near glendale). If you do a great job, keep ur head down and follow what management wants then this place is okay. Also, this place can be fun when you find the group of workers that makes the place worth spending your time in. There are many hard working people in the office and they deserve a ton of amazing credit for what they do. Some workers even give back to help other colleagues (just amazing! love those people). Those are the ppl that the office should always pay attention to. Then you have some people in management lacking great leadership. Sure, anyone can lead and be put in leadership positions due to their great work or education or who they know. They may have a leader title, but they can also lead the culture to the cr*pper with how they treat and talk to others. As shared by the majority of people, workers typically enjoy working for leaders that lead by great examples, not by putting ppl down, bullying by the way they talk/treat others or simply just not know how to manage ppl. Some mgrs get promoted into management because they are great individual achievers. Senior management believes when promoting a person, someone who is a great worker, can be a great manager. Most cases they are right (about 80% of the time). But for the other 20% of the time, senior management, like anyone else, can make errors/mistakes in judgement call. Example: leadership FAILING to provide adequate training for new supervisors or FAILING to recognize that a s
What to truly expect as an Eaton employee (does not apply to temps)
When you get hired on you do not get to choose the department you work in. They will put you wherever the need is.
If you wish to move to another department you have to wait a whole year.
HR will "say" you will start out on day shift but what they don't tell you before you get hired is they will immediately bump you to second or even third shift after 60 days and there will be nothing you can do about it.
You will have to wait until your clock in number gains enough seniority over someone else's on a different shift in your department until you can move. Could take months or years depending on your department.
Pay is very good!
Start out back in 2018 was 14.25. It went up to 15.45 after I had been there a year because of the new contract they sign every 5 years. So every 5 years your pay will be affected depending on the voting outcome. Other things like time off will be affected as well.
You cannot use doctors notes!
This is very important because if you or your family has alot of health issues. You will run out of points and will be fired. They are VERY strict and do not care about your health issues or surgeries.
You cannot get FMLA to help keep your job until you have been there a year.
You only get 20 points a year to use and everyday you call off is 2 points. So you can only call off 10 days of your first year until year two when you get 10 days of vacation time to use instead of using points only.
You will have to work ALOT of overtime whether
I will start with the pros, there are many opportunities to learn new things such as machine operator, welding, assembly, etc. If you happen to be the painter you are left alone for most of the day so if you like to work independently this would be a good fit. Management is really nice for the most part and so are the workers on the production floor. I would have to say I have never worked with such nice people. Now for the cons: Don't make any plans because mandatory overtime is just a blink away I will say if you give them a heads up they're good about giving you time off. Don't get too comfortable in your work station because you will be pulled to pick up the slack of the under staffed assembly shop. Don't make any plans at the end of any month because that's when they expect you be there the most... For the end of the month rush. O if your someone that likes overtime (like myself) be prepared to go back and forth from mandatory to no overtime within minutes. The management and office staff out number the workers and everyone is or acts like they are your boss. Also be prepared for penny pinching like if a tool breaks be prepared not to get a replacement until they have money in the budget to do so. I couldn't get a full face respirator because if was questionable if I needed one even though there is a sign on the paint booth that states full face respirator required. I even brought in my personal paint for a few months until the bought one. I asked for a new/longer air l
ConsManagement, wages, health and 401k, bi weekly pay, various start times.
1. Eaton operates with financial transparency (due to being publicly traded), so financial results are updated frequently
2. Our facility is climate controlled and has updated lighting to make the environment even safer. This brings me to my next point.
3. Eaton does NOT play around when it comes to safety. Doesnt matter if it is financially driven or ethically driven,...they are very serious about making sure employees are safe. They have spent millions upon millions to improve on safety and have cross training frequently on aspects of safety. They also demand accountability at the local level, so teams are created to overlook safety.
4. Work and home life. Some sites will not fall under this but most will. Eaton does try to balance work and life by not forcing a ton of overtime on employees and also with somewhat flexible scheduling.
5. Ethics. I have learned that this is going to be site specific as to what a person sees but Eaton as a corporation absolutely wants workers to do a great job and as the product calls for. This has to be overseen at the local level though so some may have great QC and some may not. The company as a whole tries to update any/all changes that improve the quality of a product long before it will go into action.
1. Wages. While competitive with the market, Eaton does not rise above it. Their wages are not their greatest incentive.
2. 401k. While they have had to make some changes to their end of mat
My job itself was in distribution, which was actually a pretty easy job as far as factory jobs go. I spent most of my time driving a forklift, loading trucks, and running orders through the shipping screen. I also learned how to run for hose assembly, build simple assemblies, and then audit those assemblies.
However, there are some practices that are extremely wrong here. There are start-up shift meetings which means that shifts overlap, however there is almost no communication between shifts, supervisors, and HR. For example, we would end up with people staying over on 2nd even though we ourselves were not allowed any overtime. Another example of the gap in communication is how a supervisor tells you the rules and procedures are one way, then HR tells you it is something different. There is absolutely no clear outline of the absence policy in the handbook as it is extremely vague and unspecific. I inquire to HR about this (which when I did it was almost impossible to get a hold of anyone as that staff rotates night and day) and I am told by an intern that they're aware and working on it. This was 2 months ago, by the way and nothing has changed.
Also, due to this location being the hydraulics sector, and because we ship primarily to farmers, the amount of business changes night and day. One year ago we were cranking out overtime like crazy, and now the possibility of a layoff looms in the balance. They kicked 21 people from a department due to such low business, only
Good people to work with but management needs help
A typical day at work depends on where you are working. Working in Assembly and Wiring require patience of learning the process, but most of the time everyone is very willing to help you learn if you are wiling to listen. The weld department has many standard parts that you can become familiar with - it is just when the boxes come that many are different and you need to be aware of things. The blueprints used can be tricky as Eaton does not have actual weldaments. You are not told exactly what size weld, where or how long - it is all OJT (On the Job Training).
They say that people will quit a place due to management, not because of the job. At this moment, some of the management - including the Plant Manager - are a place that is not so easy to work for.
We are a small facility, but one of the top rated and top producing facilities - and yet - the Upper hand continues to try to limit hours and ask for more without understanding that we need those hours in order to do our job effectively and efficiently. Before we had a PM, there was no issue. Now it is always an issue.
Truly, the most enjoyable part of my job is literally the coworkers. They at least keep it real and laugh. Many times we can see the "storm" coming before they want to admit it; and when it does - we all enjoy it and encourage it. They dislike it.
They can cross-train but it depends on the season and what they have going on. It is not an open atmosphere as some are very protective of their
Overall solid company at the corporate and division level. Local level management and supervision lacks depth and experience - i.e. little diverse talent evident in lower & mid level managers and supervisors. Entry level employees advance to positions of authority with no commensurate training – advancement based on longevity and personal relationships verses ability to perform. Profit driven culture negatively impacts personnel, scheduling and process controls are in word only – overtime and supply chain failures are the norm. Personnel management and development is deplorable. Formal training program is non-existent. Organized training lacks substance and is obviously implemented to satisfy corporate requirement (check the box)… For local area residents this company provides a stable “shelter” where little is neither asked nor expected other than routine performance and capitulation to management and supervisory inconsistencies and pique. Workforce is overtly cliquish and exclusionary. Wariness of outsiders, differing opinion, and resistance to change is evident at every level. Overall seemingly advance programs equate to mere eye-wash with little action. Corporate employee survey results repeatedly show workforce dissatisfaction with supervision and methods, while these issues are marginalized, community involvement and non-substantive issues such as environmental awareness are touted. Safety program is reactionary and draconian. Quality program lacks robustness
ProsLack of supervisory experience and personnel incompetency, allows marginal performance to be acceptable, employees self-pace productivity and self-direct daily duties.
ConsPersonnel development is non-existent at the “floor-level”, training is primarily regurgitation of “tribal knowledge” verses developed curricula, safety and quality programs lack robustness and exhibit a high degree of eye-wash verses substance.
A place with utmost office politics at senior level
The Eaton India Center in Pune is a engineering product development center for all the business segments of Eaton and has in past few years grown in numbers in addition to a new site with good infrastructure and labs.
While the center claims to transform from Engineering center to innovation center, nothing as such has changed in terms of content and scope of the work (primarily basic CAD, application engg and platform support) since the leadership remains the same with the same age old orthodox ways of management.
What works here is being politically in inner circle of a few global leaders. While the company pays fairly well, growth does not happen as a function of performance, but a function of the closeness to few decision makers.
A coterie of few experienced individuals (claim to be leaders) who are in the system for 10-15-20 years, manages the show. They act as opinion makers and a conduit to the senior management in providing the intelligence about what's happening on floor.
While they hire good talent (lateral, campus), they are not able to retain and groom the same due to - politics and poor quality of the overall work content that provides minimal learning and growth opportunities.
Managers mostly spend time in meetings or in preparing presentations for 2 level ups who use the presentations to keep further two level ups happy with glorified stories. Most of managers are operations managers, NOT engineering managers, and hence obviously the culture
Pros- Great infrastructure, competitive compensation, employee friendly policies
Cons- All those points in the review summary!
Questions And Answers about Eaton
What is the promotion process like at Eaton?
Asked Nov 19, 2020
It depends on your Qualifications
Answered Mar 25, 2023
There isn’t any
Answered Mar 23, 2023
What is a typical day like for you at Eaton?
Asked Apr 4, 2020
Heavy production work load
Answered Mar 29, 2023
Day shift, Schedule shop in the morning for the 2 shifts 2-3 hours. Place all processing purchase orders 2-3 hours a day. Update status and due dates on work orders 1 hour. Follow up with supplier status and delivery dates and update system 2 hours. Production and sales meetings, Expedite urgent orders 1 hour
Answered Mar 20, 2023
What is the best part of working at Eaton?
Asked Nov 24, 2019
Benefits, and job satisfaction.
Answered May 2, 2022
Answered Apr 27, 2022
How is feedback from management delivered at Eaton?
Asked Sep 6, 2022
In a Respectful manner
Answered Mar 12, 2023
Answered Mar 1, 2023
How are the working hours at Eaton?
Asked Jun 29, 2016
The location I am currently employed at is fairly great. Not like some answers I have read here. Work throughout the week (mon-fri) is normally 8 hour days, depending on the focus factory you work in, you could get mandated 10's. Weekends aren't mandated under collective bargaining agreement so you only work them if you sign up. The weekend hours are different from your weekday hours and you can only work a max of 6 hours on Saturdays and a max of 5 hours on Sundays. Sundays are double time. You are made aware of mandatory over time about a week in advance so plenty of time to prepare and arrange social time/family time.
Answered Jul 9, 2022
A bit too much! They mandate 56 hours a week. 6 days a week. Week after week after week and so on. No work/life balance. Upper management doesn't care.