Estee Lauder

Working at Estee Lauder: Company Overview and Reviews

Estee Lauder
Estee Lauder
1162 reviews
Estee Lauder Ratings
Average rating of 1162 reviews on Indeed
3.8Work-Life Balance
3.8Pay & Benefits
3.6Job Security & Advancement
New York, NY
More than $10B (USD)
Consumer Goods and Services

Popular jobs at Estee Lauder

 Average SalarySalary Range
Beauty Consultant
21 Salaries reported
per hour
18 Salaries reported
per hour
Makeup Artist
10 Salaries reported
per hour
Retail Sales Associate
24 Salaries reported
per hour
Sales Associate
16 Salaries reported
per hour
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 696 reviews
Health Care
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Stock Options

Estee Lauder Reviews

Popular JobsBeauty ConsultantMakeup ArtistCounter ManagerBusiness ManagerAssemblerRetail Assistant ManagerSales AssociateAssistant ManagerFreelanceMaterial HandlerProcess OperatorStore ManagerCustomer Service RepresentativeDirectorMake-up ArtistManagerAccount CoordinatorAccount ExecutiveArtistAssistant Store ManagerCompounderCosmetics ManagerCounter Sales RepresentativeExecutive AssistantOffice CoordinatorSales RepresentativeAdministrative AssistantConsultantDesign DirectorDirector of FinanceDirector of ProcurementEducation ManagerExecutive DirectorFreelance ArtistIntern ManagerLaborerLine AssemblerProcurement ManagerProduction SupervisorRetail Sales AssociateSales ConsultantSupervisorSystems AnalystTrainerASR TECHNICIANASSOCIATEAccount ManagerAccounts Payable ClerkAdministrationAnnapolis - Clinique FreelancerAnonymousArtwork ManagerAssistant to the ManagerAssociateAssociate ManagerAssociate ScientistBack-up workerBeaBrand ManagerBrand SpecialistBusiness AnalystBusiness ConsultantBy Kilian FreelanceChange ManagerClinique Business Leader MLCContractorCoordinatorCounter ManagerialCounter PersonCountermedewerksterCustomer Support RepresentativeDelivery ManagerDesignerDesktop Support TechnicianDevelopment DirectorDirector of Business DevelopmentDirector of EngineeringDirector of Financial Planning and AnalysisDirector of Information TechnologyDirector of MarketingDirector of OperationsDistribution ClerkDistrict ManagerEducation CoordinatorEmployeeEnvironmental Health and Safety OfficerEnvironmental TechnicianEstilistaEvent CoordinatorExecutiveFactory Line AttendantFactory WorkerFinance ManagerFinancial AccountantFinancial AnalystFinancial Reporting ManagerFloor SupervisorForklift OperatorFreelance ArtistryFreelance ExpertFreelance for CliniqueFreelance/Cosmetics/FragranceFreelancerFulfillment AssociateFull time keyGeneral ManagerGlobal Communication PR ApprenticeGlobal Project ManagerGuideHelp Desk AnalystHuman Resources Business PartnerHuman Resources CoordinatorHuman Resources ManagerInnovative Technology CoopIntegration ConsultantLine AttendantLine device/mezzanine attendantLocation ManagerMaintenance AdministratorMaintenance TechnicianManpowerManufacturing EngineerManufacturing SupervisorMarket SpecialistMarketing AdministratorMarketing CoordinatorMarketing InternMechanicMechanical EngineerMemberMerchandiserMicrobiologistNetwork Security EngineerNew Product Development ManagerOperations InternOperations ManagerOperatorOrder ProcessorPackerPacker/ShipperPayroll ClerkPrecess OperatorPresidential AssociateProcess ManagerProcessorProduction CoordinatorProduction InternR&D EngineerReceptionistRegional ManagerRegional Sales ManagerRetail ManagerSafety CoordinatorSales CoordinatorSales DirectorSales ExecutiveSales Operations ManagerSalon Development PartnerSeasonal AssociateSecurity GuardSenior Account CoordinatorSenior DeveloperSenior Event CoordinatorSenior ManagerSenior Technical SupportSenior Warehouse WorkerSenior Web DeveloperService TechnicianShipping and Receiving ClerkSortingSpecial Events ConsultantStocker/ReceiverStrategic Capability Building AssociateSupply Chain SpecialistSwitchboard OperatorTeam SupervisorTechnical OperatorTechnical SupportTechnicianTerritory SalesVideo EditorVisual Manager
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Overall Reviews at Estee Lauder

Make-up Artist | Orlando, FL | Jun 27, 2018
My Years with Estee Lauder
I have enjoyed working in my different capacities for 13 years for Estee Lauder in Orlando Florida. I have worked with the best Account Executives, Account Coordinators, counter Beauty Advisors and especially, our fabulous MUA team in Orlando. I have learned a lot during this time. I have enjoyed meeting and working with the many talented women and men who have been members of our Freelance Make Up Artistry team. A typical day at a store event would involve meeting customers and introducing Estee Lauder products, whether it be at a National MUA event or just in store for any event the counter may have. I enjoyed meeting many wonderful and passionate women during my days in store. It was always a pleasure to do a consultation and know that my undivided attention was being given to someone who needed to feel special or wanted to learn more about taking care of her specific needs while sitting in my chair. I have made many lifelong friends during my tenure as a freelance MUA. The Beauty Advisors at the various stores work very hard to make these events a success on all levels. I believe the most enjoyable part of my job is that I made a difference in someone's life for less than an hour in my chair. We all need to feel special at times and how better than to have someone pamper you and truly listen to what you would wish for? The hardest part of the job, at least for me, was standing for 5-7 hours per day at each event. It does get tiresome and difficult. Ho...more
ProsGreat colleagues, product training and gratis products for personal use.
ConsSometimes lull in events/hours in different seasons.
Business Manager | New York, NY | Nov 8, 2019
Extremely intelligent, dedicated people wherever you go at The Estee Lauder Companies.
High pressure, reasonable hours, extraordinary people, and style. Perfect place for the ambitious who are also values oriented as this is a very focused, classy high stress work environment. Not enough can be said about the people who work in The Company, as they tend to be creative, adaptive, extremely intelligent and well dressed. The benefits are better than industry standard and the perks are excellent if you like cosmetics, parties, and museums. The work day for corporate or branded personnel begins by 9:00 AM and usually ends by 6:00 PM. Groups within departments are usually run by Executive Directors or Vice Presidents who tend to do the hiring and all of whom are sharp, no nonsense people who lead by example. Management style differs from group to group within departments; work place culture also varies from brand to brand to some degree. The hardest part of working at The Estee Lauder Companies (ELC) comes in the first month as you will be lucky if you get one or two weeks to ramp up to speed before you are dropped in the deep end of the pool, so to speak. If you can keep your head while learning on the job then you will most likely do very well. I recommend that you wear ELC cosmetics to interviews and DO NOT wear brown suits (if you get hired ask about the brown suit ban and someone will explain).
Material Handler | Melville, NY | Jun 2, 2019
Hostile prison type work environment with temporary employees almost outnumbering permanent employees
Management couldn't care less. You cannot take your uniform home. Security will check to make sure as you exit. 5 weeks and I still haven't received a locker. Took almost a month to get mandatory forklift training. Took 5 weeks to get my own login/password for WMS. Temporary employees hate permanent employees and will work to sabotage and undermine permanent employees, especially if you are a new permanent employee. You will be surrounded by dozens of temporary employees who have been working there for YEARS with no benefits. Permanent employees hate the new employees because the new employees are given shifts that reduce the available over time (hence the Wednesday to Sunday shift). Jobs that are posted are not available when you interview. Serious lack of communication in management. They will send you out for training and when you arrive for training the trainers will send you home because management failed to confirm the appointment. 30 min lunch break and one 15 minute break, but it takes 5-10 minutes to walk through the facility. Avoid job offerings for the Melville plant. You will regret it.
ProsGood benefits package with tuition reimbursement. Decent pay.
ConsPoor communication, hostile environment, prison type atmosphere, short breaks.
Administrative Assistant | New York, NY | Jun 12, 2019
Management is the worst. Unless you are an executive you have no advantages in this company. If you are lucky and have a good Manager who wants you to succeed then you are in a bad way. HR is the pits, the absolute worst ever, particularly if you are a person of color they are not not helpful, again unless you are an executive at the company. No job security- they don’t care about how long you have been working there. Management will stab you in the back in a heartbeat. Their vision statement is a joke - they don’t apply that to working with one another, and or providing a better working environment and culture. CEO is a nice man but has no idea what is happening at the most basic environment in his company; after all he is only ever shown the good in fancy corporate presentations. Therefore is completely unaware of the real culture in the company cause everyone is on their best behavior or risk a write-up/termination if you anger/unset your boss.
ProsGreat benefits and insurance
ConsHorrible management staff, a bunch of snakes in the grass. The pay rate is below market value.
New Product Development Manager | Trevose, PA | Jul 23, 2018
A great place to grow
I have learned a lot about both myself and how to operate a business. A workday consists of getting your job done, whatever it takes. Every situation is unique. They put me in a position to succeed as a manager, and I have. I have learned how to run a successful business, how to treat people with respect while getting the job done appropriately and on time. The workplace culture is family oriented, with valiant attempts at a positive work/life balance. The hardest part of the job is understanding the developments and intricacies of products before they get to the manufacturing site. The most enjoyable part of my jobs is the relationships that I have built over the years with my teammates.
ProsWork/Life balance, paternity initiative (20 weeks), relationships, opportunities to make your career what you want
ConsSalary accelerations, ever changing rules, education for specific jobs
Operations Intern | Philadelphia, PA | Aug 10, 2018
Productive and Motivational workplace
My time at Estee Lauder was the most pivotal experience to my career that I have had in any workforce. My management during the internship strived to help me learn the in's and the out's of the manufacturing industry, but also wanted me to see the passion behind the work as well. With tours of a few manufacturing brand sites by Estee Lauder, getting to experience working at the Philadelphia office as well as the high paced New York office, I felt like I was given opportunities that I couldn't have gotten at many other companies as an intern. The hardest part at my time at Estee Lauder was not a negative; it was learning to drown the nervousness and build my confidence to open myself up during conference calls, meetings, and when presenting to associates from other parts of the world.
ProsManufacturing site tours, outstanding management
Senior Event Coordinator | Miami-Dade County, FL | Jan 19, 2019
Great Environment to Work
I learned so much in my position as a Special Events Coordinator for Clinique in Travel Retail. This was a great opportunity for me in my career in cosmetics. To have the opportunity to work with marketing department, sales team and education department in planning Special Events was a highlight in my career. It was exciting; and it was fun to bring Special Events to consumers throughout the Americas. By doing so, I was devoted to " bring the best to everyone that I touched" whether it was a consumer, beauty advisor, management staff or someone on the street. Learning to communicate (learning a new language) and work with others in different countries was a great learning experience.
ProsGreat working environment, benefits, and salary healthcare, dental vision
Conssometimes very long hours, especially when traveling out side the USA
Retail Assistant Manager | New York, NY | Aug 21, 2018
Unfair and poorly managed
If you are working for a company for over 10 years you expect to keep your pay, when your show closes and they force you to take a position somewhere else that is now no longer equivalent to yours, not by any choices or actions you made, but because they refused to attempt to put you in one of the several open positions at other stores with open equivalent positions for some reason, that's never been explained. You're now treated like you know nothing and you know more than you're literal entire management team. It's disgusting how they treat you now that Estee bought out MAC, vile and sickening.
ProsAmazing discount, Gratis, Free Replenishment 2 twice yearly, fun environment, current, trendy
ConsUpper mgmt no longer cares, Gratis almost taken away & in some cases is, if you get it, they make up rules "you were out sick, you were on leave, They didn't send enough"
Business Analyst | Melville, NY | Jul 13, 2018
No Micromanaging and Accomplishments are Recognized
Love working for ELC, hope to stay here for a very long time. Best Managers I have ever worked with even across multiple departments. They treat you as a an adult and don't micromanage you. Sad to say that some companies treat their employees like children watching over them every second and not trusting them to complete tasks. This is not the case at ELC. My role has flexible hours and the ability to work from home on specific days so the work life balance can not even come close to other companies. Benefits, holidays, and vacation time are the best around. You are praised for doing a good job and feel like you are part of something good. Thank you ELC!
ProsFlexible hours, work from home, benefits, discounts, student loan assistance
ConsOutsourcing/Job Security
General Manager | New York, NY | Nov 6, 2019
Great Reputable Company loses good people
It was a great experience in the beginning, as the nature of retail changed and the competition heightened in the area and with the emergence of online shopping becoming more dominant, the culture of the company changed. It worried less about the quality of people that were joining the company it didn't spend enough time listening to the employees that had been through the changes and were making recommendations for things to improve. Rather than reinvest in education and building current teams, they were outsourcing and looking for ways to find fault in why business was down on the people rather than the bad business decisions. Overall I saw many good people leave, and many people stay because it is a reputable company... and that's it.

Questions And Answers about Estee Lauder

What tips or advice would you give to someone interviewing at The Estée Lauder Companies?
Asked Sep 5, 2016
I would attend every customers with a great smile n full confidence n build the customers for a life long user of Estee lauder✨
Answered Aug 3, 2018
Nothing Good luck. All jobs are being outsourced or moving to the city.
Answered Apr 24, 2018
What would you suggest The Estée Lauder Companies management do to prevent others from leaving?
Asked Mar 18, 2017
The lack of mobility to grow in the company (Miami office) makes it harder for people to stay.
Answered Aug 27, 2019
They need to stop firing employees for foolish reasons and stop with the constant reorganization. It's ruining the company.
Answered Nov 20, 2018
What is the pay like? Do u make any commission?
Asked Oct 21, 2016
Seems like things haven’t changed, I worked for Estee Lauder in 2003 and the pay was $10.00 per hour without commission, plus you were required to meet your sales goals. You would get a verbal warning and then your final warning in about a 2 week period. It was all about numbers. Training needed improvement as well.
Answered Feb 7, 2019
I'm in KY and work for a retail company, Stage Stores: Peebles, Beals, Stage, Royal Palais & Goodys. I am a smaller store so, we just have one Lauder Counter Manager and one Clinique Counter Manager. We get paid $10.50 an hour (this is counting a raise we got before Christmas) and we get 3% commission. I know we are severely underpaid compared to most.
Answered Mar 30, 2018
If you were in charge, what would you do to make The Estée Lauder Companies a better place to work?
Asked Mar 29, 2018
I would make breaks either longer, or add another shorter break. This more so goes for the assembly workers. Sitting on a line for hours can be fun and an easy pay, but also doing one thing for hours can get a little boring. Usually they will have job switches to avoid this, but sometimes if it is either too slow or busy, a person could be doing the same thing for an entire shift with only a ten minute break.
Answered Mar 29, 2020
Better project management frameworks, more dedicated PMOs and clear process maps to help move projects along
Answered Nov 25, 2019
What is the dress code for working estee lauder counter?
Asked Feb 28, 2017
Can can wear open toe shoes not flipflops
Answered Apr 12, 2019
We must be in an official Estee Lauder uniform and follow dress guidelines strictly.
Answered Nov 3, 2017