When I was hired, we went through 3 DSM's in just as many months. I was training. I was fairly new to store management, so it was difficult for me to really learn enough to be effective in that time. By the time we actually got a permanent DSM and I was able to get real training, I found out she was was just lucky with her advancement and had no real skill outside of the basics. She happened to of gotten a brand new store in a great upper-class location and grew with the store itself. I understand that location isn't everything, but it sure helps when you're admittedly 20 years old when you become a SSM. She was extremely sexist. She gave my male counterparts an unfair advantage and MUCH higher pay. I found out after I was in my position for 6 months that I was the lowest paid SSM in the district by about $10k/yr! I was fairly young (24) and new so I was hoping that would increase with time in service and improvement on my store, but it never did! The pressure just got worse, hours got longer, goals got higher, but pay never got better even though my performance was exceptionally improved on what the previous years numbers were. No wonder my store couldn't keep a SSM for the 5 years before I started. When I finally had enough and quit, they offered my position to an existing SSM in the district with a lower preforming store and gave him a $10k/yr raise just to take my store in a remote location. He bragged about this to the customers every time I went in to the store after I
Pros30% employee discount.. uhhh... thats it.
ConsTerrible upper management, impossible goals, unfairness amungst employees, impossible goals and working conditions.
I was hired as an Assistant Manager at one of the smaller stores but have worked in 3 locations total and was given about 34 hours a week (full time there is 30 hours).
Most stores are staffed with the store manager, maybe 1 full-time assistant manager and 1 or 2 part time assistant managers as well as a few part time sales associates. Basically the bare minimum to keep payroll.
Management was awful across the board. Biggest complaint. Store managers are paid salary instead of hourly, which meant they always played the system... Left early almost daily or called one of us in earlier than our scheduled time so they could leave early... but still got paid for it. All other positions are hourly and require clocking in & out.
Assistant managers are expected to do almost exactly the same workload as the store manager for a fraction of the pay on top of also getting the short end of the stick when it comes to shifts on the schedule. The managers avoid working weekends like the plague and always try to give themselves opening shifts any other day of the week.
If you're doing an opening shift, it's commonplace to be alone for about 5-6 hours, yet company policy states that you should never CLOSE alone (which means an associate will show up at around 3 or 4pm until store closing with you)... makes no sense. A weird way to save on payroll? Theft was obviously an issue since it was just you most of the day. They also had unrealistic expectations of what you're supposed to
Proseasy, good employee discount
Consmanagement, pay structure, low pay, high turnover
I was an assistant manager, but regardless of what position you are, the company requires you to profile the customers based on their behavioral patterns, clothing, and others in order to prevent theft. The company stresses shrink onto their associates way too much and they don't want to spend money on theft preventive techniques. Not only that but the way that they trained me really sucked. My coworkers would either tell me to just figure it out on my own or tell me that they had already explained it to me (keep in mind my hours were about 10hrs a week every weekend and I was taking 17 college credit hours) so I would forget a lot. I had a lot of questions because I like to do things right the first time but after a while they would get frustrated with me. It took me six months to get my keys because my manager did not think I was prepared but once I got my keys she said that I was doing great. From the very begining, they were doubtful of me and it sucked. Also, the company does not give the store enough hours for multiple employees to work, for ex, I was the only employee working open shift from 9 am to 2 pm (we aren't allowed to leave the store but you have to take bathroom breaks so I would sneak to the back when no one was around). You have to multi-task BIG TIME and they don't pay enough for that. I would also have to close on my own at times and it was awful because I was expected to clean the entire store, close the registers, count safe money, sometimes put up signs
The people at Famous are a reliable and pleasant bunch. Hours are flexible and are decent. The work is quick-paced and fairly competitive but over all a great place to work. Not overly stressful.
For a Sales Associate the daily work load would entail working with the customers, making sure the store is cleaned and visually pleasing. We are expected to put out new product and make sure people have an easy time understanding the layout of the store. We ring out the customers and have a generally pleasant experience in our store so they have a reason to come back.
Everyday I learn something knew. Before I came to Famous, I didn't know anything about sales or shoes. Now I can give people advice about which running shoe is the best for the treadmill or pavement. Now I can view people and learn a little bit about them by just looking at their shoes and show them what exactly they are looking for without having been asked. I know that is a bit presumptuous but it works all the same. I've learned about inserts and what excellent enhancements the give to your back, feet and neck.
The management is great. They are like family to me. We are all respectful to each other while still having fun. They take the initiative when a stressful situation is taking place. The follow protocol and make sure, that when a stressful situation arises, the customers are still taken care of.
The hardest part of the job is maybe some of the customers. Some of them are rowdy and impatient and
Average Place of Employment, productive, decent job for getting through school
A typical day at work depends on the season - if it's the busy Summer Season, the day involves a large focus on customer service and keeping the store straight and tidy. In the Winter, there are far fewer customers, so days are filled mostly by tasking (straightening boxes, filling accessories, racking/filling shipment).
I have been lucky as far as coworkers and management, as they have, for the most part, been very friendly and easy to get along with. It is relatively easy to communicate with them if there is a problem, a scheduling conflict, or I need tips on how to improve my performance. I've had some amazing managers that have taught me a lot, both as a worker and a growing person. I know some of these people will remain good friends despite the different roads we may take and I am grateful to have met them.
I would have to say the hardest part and the most enjoyable part of this job are the same thing - interaction with the customers. It can be difficult to assess just what a customer is looking for, and with the occasional language barrier, it can be a little frustrating for all parties involved. However, there have been some customers who have brightened my day with a joke or engaged me in a conversation as I helped them find what they needed. Those are the people I look forward to encountering each day.
The biggest thing that this job has taught me is how to come out of my shell. When I first started, I was terrified of approaching a customer and my voice was w
Experience is dependent on which store you are located
If you are lucky enough to work under a functioning management system, then the experience with Famous is extremely rewarding. I had worked under several managers and helped out at several stores. I was able to learn that each store ran differently depending on the manager. Some stores were so horrible you had to wonder why that manager still had a job. Others were so magnificent you had to wonder why they were in such a low-volume store.
I had one boss who would give you the benefit of the doubt and would communicate to you when you weren't on the straight and narrow. This boss would clearly tell you that they couldn't tell you NOT to do something, but they wouldn't recommend it. While the other boss that I had was more of a snake in the grass. Boss #2 was very by the book and you have no clue just how much trouble you were in until after this boss had had full discussions with HR. Not saying that Boss #2 is a horrible person or boss, just that for all the talk of personality, Boss #2 certainly wasn't willing to use that knowledge to better communicate with you on your strengths and weaknesses. Boss #1 almost had too much faith in people. Boss #2 had very little.
The company as a whole can be contradictory. One week they cut your payroll to barely having coverage, then the next week you find that they spent some of their savings on bag stuffers that 85% of the customers wouldn't care about. And the technology is inferior. Mobile equipment would have issues every day (in se
there was all positive and really no negative i enjoyed it from start of the shift to end of the shift
work was fast paced also it was more like a labor job which i perfer as far as the induction line i learned how to work all basic warehouse skills with different machines and tools managemant was awesome they were very proffesional but at the same time understanding and thourough about how to do the job induction was my favorite job cuz i like to move alot when i work my body was constantly in motion which made my work shift go by faster everyone i came in contact with were very nice people there was no inappropriate conversations or moods from people it seemed like everyone was a team player for the most part. overall id give a 10 out of 10 i liked working for the company very much. i wish the temp agency i who placed me there let me stay there or at least kept me there longer. i was only there for 3 months just getting comfortable then the agency moved me to another assignment. the other assignment was terrible and i did not like it at all compared to famous. please hire me again i think i will be a great and valuble employee as well as bring in more money to the company. hardest part was the lunches were only 30 min. as opposed to an hour. i found my self often rushing back to work without finishing my food. but that was only when i left to the fast food down the street. i usually brought my own lunch so it wasnt to much of an ordeal for me. i was only late 1 or twice in my 3 months there. and only a few minutes. other than that lucnch was cool too. please con
Prosenvironment was positive good co workers and everyone was proffesional. etc
Good place to work if you like to get paid to work out
A typical day at Famous Footwear would depend on the volume of work for the day, if it was busier I would allocate cases of shoes into the warehouse using a handheld scanner. If it was a slow day they would send me to whichever department had the most work to do which would consist of replenishing product for the pickers, picking pairs of shoes, packing cases of shoes to be shipped and loading or unloading trailers of cases of shoes.
I got along with most of the co-workers in my department as well as the other departments. There were a few workers that didn't carry their own weight which frustrated me a little but I didn't let it get to me too bad. As far as my supervisor goes I thought that he could've given more positive encouragement to the employees that actually worked and did their jobs well because I would always surpass the quota and get stuff done quickly and efficiently and there was only a handful of times when I was told I was doing a good job. And lastly the department leads would rarely do any work and would just sit at their desks and there were a few instances where they would be asleep at their desks
I would say the hardest part of the job was in the summer when it would get very, very warm and uncomfortable inside the warehouse to the point where they would have to move us downstairs and give us a third brake to cool down. Another aspect that I didn't like was that my supervisor was way too number driven, like no matter how hard you were working he wanted
A normal day would involve following around customers, picking up after them, and scouring the aisles for something to do. During the day, business would have its highs and lows. With only two or three people on a shift at a time, when the store would get busy, it would be like a Walmart on Black Friday. On the other hand, when business was slow, the store became mind-numbingly boring. My manager's selfish tendencies of taking two-hour lunch breaks or sitting in the back to "check his email" didn't help either. Also, he would only tell you what to do and tell you that you did it wrong, he would seldom do a task himself, and when he did it would be of sub-par quality. I distinctly remember being scolded by a more experienced co-worker for what he thought was my doing, but rather it was the manager's doing. My co-workers were nice people, they were not the type of people that I would necessarily hang out with outside of work, but they made putting up with the manager more tolerable due to the shared dislike for his mannerisms. The job itself was not hard, rather, it was boring. The thing that would have made this job more worth it would have been having more than 12 hours a week. Going to college during the year, I wanted to work over the summer in the hopes of having ample spending money during my next year at school, but I never got above 20 hours a week, and at one point, I considered quitting due to the lack of hours. There weren't many enjoyable parts, other than the day t
Working at a shoe store is different than I imaged it would be. While you are in the apparel and fashion business, you are also dealing with an issue of people's comfort and health. There are times people will confide in with you at a level that makes you feel like a health care provider and you can really feel you have made a difference in someone's day-to-day life. Or, if they are getting shoes for an event, like a wedding or a funeral, you may feel a great connection with the person on some level that is different, I think, than in a job where you are just selling something like jeans. For these reasons, I have really enjoyed working at Famous Footwear and consider it one of the best jobs I've had.
During a typical shift, you will be very busy. You will either be engaging with the customers, or else you will be straightening the store, or putting out merchandise. There is always something to do!
The two downsides I really see in the work day are these: there is a whole lot more theft than I would have thought, so you will have to be ever vigilant to LP. And the second is that Famous challenges its employees to make sales goals each day, including accessories and insoles goals. Depending on how your manager is, you can have a lot more stress and pressure about meeting those goals than you would have thought!
Overall, I think it can be a very positive place to work, but you will definitely have to enjoy working with people.
ProsExcellent discount on merchandise (30%)
Consmore pressure than you'd think for selling shoes!
Questions And Answers about Famous Footwear
How often do you get a raise at Famous Footwear?
Asked Dec 11, 2020
Answered Jan 26, 2023
Answered Jan 24, 2023
What is the promotion process like at Famous Footwear?
Asked Aug 31, 2021
Answered Jan 26, 2023
Applying for the position, speaking to your supervisor and then an interview with district manager.
Answered Jan 14, 2023
What is the best part of working at Famous Footwear?
Asked Mar 1, 2020
Answered Jul 3, 2022
Answered Jul 1, 2022
What benefits does Famous Footwear offer?
Asked Aug 3, 2016
Answered Jan 8, 2023
30% of shoes
Answered Jan 4, 2023
What is a typical day like for you at Famous Footwear?
Asked Mar 18, 2020
Productive and satisfying
Answered Dec 30, 2022
It was fixing organizing shoes helping customers and doing register