Overall Reviews at Farmers Insurance Group
2.0
Recruiter | Agoura Hills, CA | Jun 24, 2020
Set in their ways
Company lives on its name it does not change with the times or appreciate their employees. The company tries to sell you a bill of goods about how successful they are but they forget about technology and moving to the 21st century
ProsName recognition
ConsOld technology, a lot of politics does not not respect its employees.
4.0
Auto Appraiser | Phoenix, AZ | Jan 26, 2020
Room to grow
I felt like supervisors gave workers good direction and support to advance. Feel training was adequate and work life balance was good. As a claims adjuster the commercial department was great to work in.
2.0
Senior Claims Representative | Scottsdale, AZ | Feb 19, 2020
Secure Job but Poor Management
Offers good compensation including benefits, however the expectations are high and involve very long work days which do not allow for a work life balance. Management is inconsistent- some managers are supportive and knowledgeable while others are unqualified for their position.
3.0
Customer Service Representative | Studio City, CA | Jun 9, 2020
Every Farmers Office has their own owner
Your experience at Farmers Insurance is based off of the owner for that location. The one I worked for was unpleasant, didn't pay well and was disrespectful to clients and employees.
Proswork experience
Consterrible management
4.0
Claims Representative | Los Angeles, CA | Oct 7, 2019
Productive work environment
I learned a lot. I did applicant's work for 25 years, and i learned all about the medical liens/providers, medical fee schedule. Employer level of investigations, taking depositions. Lien Unit
ProsPrices allocation by points
ConsGreat Benefits
4.0
Appointment Generator | San Antonio, TX | Nov 13, 2018
It was a pleasant experience for someone very new to the industry.
I was employed on a split shift basis to place outbound calls for the agent from my home, so that he may meet with potential customers and possibly save them money and offer more coverage. At the time the position was a great experience but I ended up not liking working alone from home.
ProsGreat Agent to work for.
Consnone
2.0
Customer Service Representative | Kennewick, WA | Aug 2, 2017
unstable work, lay off's, stressful
Unstable work, layoff's, Hardly any benefits offered. Stressful, extremely busy and demanding. Not much of a chance for advancement. Dealing with angry customers. Most positions are commission based with sales goals.
ProsMost agents easy to work for
ConsUsually will have to obtain insurance licenses
5.0
Customer Service Representative | Twin Falls, ID | Oct 20, 2015
Great place to work
Fun and friendly work environment! I was always excited to get to work every morning. Loved getting to know the customers and help them with their insurance needs.
ProsNice coworkers
ConsNone!
1.0
Claims Representative | Oklahoma City, OK | Oct 8, 2020
Benefits are great but the work is extremely stressful
Very stressful job. Do not recomend it. Claim handing in a call center environment. No one is ever happy. The worst job ive ever had in my life. The money isnt worth it.
ProsFlexible schedule, Flexible benefits
ConsThey pile work on you so fast that its hard to breathe, Getting yelled at over the phone daily gets very old.
4.0
Claims Associate | Olathe, KS | May 12, 2020
The different job/career possibilityes throughout the company
I loved working at Farmers. There are many different kinds of career options while working there. They offer a very extensive compensation package and flexibility to work from home as needed, is a great benefit.
