Farmers Insurance Group

Working at Farmers Insurance Group: Company Overview and Reviews

Farmers Insurance Group
Farmers Insurance Group
3.6
4498 reviews
Farmers Insurance Group Ratings
3.6
Average rating of 4498 reviews on Indeed
3.6Work-Life Balance
3.4Pay & Benefits
3.1Job Security & Advancement
3.3Management
3.4Culture
Headquarter
Corporate Headquarters: Farmers Insurance 6301 Owensmouth Ave. Woodland Hills, CA 90010
Employee
10,000+
Revenue
More than $10B (USD)
Industry
Insurance

Popular jobs at Farmers Insurance Group

 Average SalarySalary Range
Insurance Agent
84 Salaries reported
$15.49
per hour
$7.25-$30.25
Customer Service Representative
271 Salaries reported
$14.71
per hour
$7.25-$24.05
Insurance Producer
50 Salaries reported
$14.21
per hour
$7.25-$23.70
Agency Owner
3 Salaries reported
$36.50
per hour
$7.25-$81.85
Customer Service/Sales Representative
73 Salaries reported
$15.91
per hour
$7.50-$26.50
Salary Satisfaction
61%
Of the employees are satisfied about their pay
Based on 2802 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Farmers Insurance Group Reviews

Popular JobsCustomer Service RepresentativeInsurance AgentClaims RepresentativeAgency OwnerClaims AdjusterOffice ManagerSenior Customer AdvocateAdjusterInsurance ProducerReceptionistAdministrative AssistantAgentProducerAuto AppraiserSales RepresentativeSenior Claims RepresentativeOffice AssistantClaims AssociateClaims ManagerLicensed AgentFarmerAgency ManagerInsurance SpecialistManagerSenior Claims AdjusterAgent AssistantTelemarketerSecretaryClaims SpecialistSenior UnderwriterService AdvocateUnderwriterAccount ManagerBusiness ConsultantCall Center ManagerDistrict ManagerFront Desk AgentSales ProducerSenior Customer Service RepresentativeSupervisorAccount ExecutiveAgent/OwnerAssistantCustomer AdvocateCustomer Service/Sales RepresentativeDistribution SpecialistIndependent AgentMarketing ManagerOffice AdministratorReceptionist/AssistantRecruiterSenior Claims SpecialistTrainerAssociate AgentAttorneyBilling SpecialistBusiness OwnerCustomer Service ManagerData Entry ClerkExpeditorFinancial AdvisorHelp Desk AnalystInternMarketing SpecialistOperations AssociateOperations SupervisorProduct ManagerQuality Assurance AnalystSales AssociateSenior Business AnalystSenior SecretaryVolunteerAccounts Receivable ClerkAnonymousAppointment GeneratorBusiness AnalystBusiness Operations ManagerCSSRCall Center RepresentativeClaims ProcessorClerkClient Relations SpecialistCommercial Sales ExecutiveCorporate TrainerDatabase AdministratorDirector of MarketingDistrict Sales ManagerDocument ProcessorEmployeeEnterprise ArchitectEstimatorField AgentIT Project ManagerInsurance BrokerInsurance ManagerJava DeveloperLead Generation SpecialistLearning and Development ConsultantLegal SecretaryMarketingOWNER/AGENTOffice RepresentativeOffice WorkerOperations InternOperations ManagerOwner/AgentParalegalPersonal AssistantPersonal Lines ExecutivePrint OperatorProcessorProject ConsultantProject ManagerQuality Assurance ManagerRegional ManagerSERVICE ADVOCATESales ManagerSales SpecialistSecretarial AssistantSelf EmployedSenior AdjusterSenior Data AnalystSenior Operations AnalystSenior Product AnalystSenior Program ManagerSenior Recruiting SpecialistSenior Retail Sales AssociateStaffTerritory ManagerAGENTAGENT, OWNERAGENT/OWNERAPD SPECIALISTAPD SpecialistASSISTANTAccount RepresentativeAccount SpecialistAccounting ClerkAccounts Payable ClerkAdministration ExecutiveAdministration ManagerAdministrative ClerkAdministrative ProfessionalAdministrative ServicesAnalystAnalytics InternApplication DeveloperAppointment CoordinatorAppraiserArbitration ClerkArea SupervisorAssistant ManagerAssistant RecruiterAssistant SecretaryAssistant Vice PresidentAssociateAuto Claims AdjustorAuto Claims ConsultantBilingual Customer Service AssociateBilling AdministratorBilling Service AdvocateBranch SupervisorBrokerBusiness Development ManagerBusiness Development SpecialistBusiness Office DirectorBusiness Process AnalystCOMMERCIAL SERVICE ADVOCATECallerCareer AgentCashierChat RepresentativeChief Executive OfficerChild Life SpecialistClaims ClerkClaims ExpeditorClaims InvestigatorCleanerClient ServicesClient Services ManagerCommercial ManagerCommercial lines insuranceCommunicationsCommunications InternCompensation ManagerConfiguration ManagerContract EmployeeCounselCustomer RepresentativeCustomer Service Account RepresentativeCustomer Service Associate / CashierCustomer Service SupervisorCustomer Support RepresentativeData AnalystData SpecialistDelivery DriverDepartment AssistantDepartment CoordinatorDepartment SupervisorDesktop Support TechnicianDevelopment Operations EngineerDevelopmental Disabilities Case ManagerDirect Service ProviderDirect Support ProfessionalDirector of ProcurementDirector of StrategyDispatcherDistribution ConsultantDivision DirectorDivision ManagerDocument IndexerEquipment OperatorExclusive AgentExecutive AssistantField ClaimsFile ClerkFinancial AnalystFinancial ConsultantFinancial Planning and Analysis ManagerFinancial RepresentativeFire and casualty agentFormer memberFront End DeveloperFulfillment AssociateHead of MarketingHired and End DateINTERNIT AnalystIT TechnicianInbound Customer Service RepresentativeIndependent ConsultantIndependent contractorIndexerInformatica DeveloperInside Sales RepresentativeInstructional DesignerInsurance ClerkInsurance ConsultantInsurance CoordinatorInsurance ProfessionalInsurance UnderwriterInternal AuditorLSPLean Six Sigma SpecialistLearning and Development ManagerLegalLicensing ManagerLitigation AttorneyLogistics AssociateMail Insert OperatorMail Inserter OperatorMail ProcessorMailroom ClerkManage and coachMarketing AdministratorMarketing AssociateMarketing InternMarketing RepresentativeMarketing SupervisorMore than oneMultiple PositionsNetwork EngineerOffice CoordinatorOperations AdministratorOperations AgentOperations ClerkOperations ConsultantOperations RepresentativeOwnerOwner / AgentOwner Operator DriverOwner/ManagerPROTÉGÉ AGENTPartnership ManagerPayroll AdministratorPerformance CoachPersonal Insurance AnalystPhone RepresentativePilotPlan ManagerPrincipalProcess ManagerProduct OwnerProgram ManagerProgrammerProject CoordinatorProperty & Casualty AgentProperty Management SpecialistReceptionist/Administrative AssistantReceptionist/SecretaryRecruitment ManagerRegional CoordinatorRegistered RepresentativeRegulatory SpecialistReservation AgentRisk ManagerSALVAGE ANALYSTSUBROGRATION REPRESENTATIVESecurity ConsultantSelf-Employed AgentSenior Account ClerkSenior AnalystSenior Client AssociateSenior Content ExecutiveSenior Corporate AccountantSenior District ManagerSenior EstimatorSenior Executive AssistantSenior IT ManagerSenior Insurance AgentSenior Internal AuditorSenior Legal AssistantSenior ManagerSenior Sales AgentSenior Sales SpecialistSenior Software EngineerSenior Team LeadSenior Vice PresidentService ClerkService ConsultantService ManagerSocial Media ManagerSoftware Test EngineerSpecial InvestigatorSr SpecialistSubrogation RepresentativeSupport SpecialistSystem EngineerTeam LeadTechnical Support AnalystTechnical Support SpecialistTechnicianTellerTesting AssociateTotal Loss AnalystTraining ManagerTraining SpecialistUnderwriting ManagerUnknownVice PresidentVice President of SalesWarehouse LeadWeb Content Specialist
All LocationsAgoura Hills, CAAlbany, CAAlbuquerque, NMAlexandria, ONAllen, TXAllison Park, PAAlma, ARAlpharetta, GAAltoona, IAAltus, OKAmarillo, TXAmerican Canyon, CAAnacortes, WAAnaheim, CAAndalusia, ALAnn Arbor, MIAnoka, MNAnson, TXAntioch, CAArdmore, OKArlington Heights, ILArlington, TXAtascocita, TXAtlanta, GAAurora, COAurora, ILAustin, TXBakersfield, CABaltimore, MDBartlesville, OKBay City, TXBeaumont, CABeavercreek, OHBeaverton, ORBeebe, ARBeech Grove, INBellevue, WABellflower, CABend, ORBethalto, ILBillings, MTBirmingham, ALBloomfield Hills, MIBloomington, MNBlytheville, ARBoise, IDBolingbrook, ILBolivar, MOBoulder, COBourbonnais, ILBoyds, MDBrea, CABrighton, COBrookfield, ILBrownsville, TXBrownwood, TXBuena Park, CABuffalo, NYBurbank, CABurnsville, MNCaledonia, MICanfield, OHCanton, MICapitola, CACarrollton, GACarrollton, TXCarson City, NVCaruthers, CACatoosa, OKCazenovia, NYCentennial, COCerritos, CAChatsworth, CAChattanooga, TNCherry Hill, NJChesapeake, VAChesterfield, MOCheyenne, WYChicago, ILChino, CACicero, ILCicero, NYCincinnati, OHCitrus Heights, CAClackamas, ORClarkston, MICleveland, OHClinton, OKCoeur d'Alene, IDCollege Park, GAColorado Springs, COColumbia, MDColumbus, NEColumbus, OHConcord, CACordele, GACorpus Christi, TXCorvallis, ORCottage Grove, WICountry Club Hills, ILCovina, CACovington, LACrockett, TXCulver City, CADallas, TXDallas-Fort Worth, TXDalton, GADaly City, CADanville, CADayton, OHDayton, TNDecatur, ALDecatur, GADecatur, ILDenver, CODes Moines, IADinuba, CADowners Grove, ILDowney, CADoylestown, PADraper, UTDublin, OHEastern, KYEden Prairie, MNEdinburg, TXEdmond, OKEl Paso, TXEmeryville, CAEncino, CAEndicott, NYEnglewood, COEphrata, PAErie, COEugene, OREvanston, WYFair Lawn, NJFayetteville, ARFederal Way, WAFerndale, MIFillmore, CAFitchburg, WIFlagstaff, AZFolsom, CAFort Smith, ARFort Worth, TXFox Lake, ILFraser, MIFreeland, MIFremont, CAFresno, CAFullerton, CAGaithersburg, MDGalesburg, ILGarden Grove, CAGardena, CAGarland, TXGaylord, MIGeorgetown, TXGilbert, AZGlendale, AZGlendale, CAGoshen, CTGranada Hills, CAGrand Haven, MIGrand Prairie, TXGrand Rapids, MBGrand Rapids, MIGreat Neck, NYGreensboro, NCGreenwood, INGunter, TXHacienda Heights, CAHamilton, WaikatoHampton, VAHartsdale, NYHayward, CAHelenville, WIHillsboro, ORHobart, OKHoffman Estates, ILHoover, ALHot Springs, ARHouston, TXHubbard, OHHubertus, WIHunters Creek, FLHuron, SDHurst, TXHyderabad, TelanganaIdaho Falls, IDIndependence, MOIndependence, OHIndianapolis, INIndio, CAInland Empire, CAIrving, TXJerseyville, ILJohnsburg, ILJoliet, ILKalispell, MTKansas City, KSKansas City, MOKaty, TXKerrville, TXKing of Prussia, PAKlamath Falls, ORKnoxville, TNKountze, TXLa Mesa, CALacey, WALafayette, CALaguna Beach, CALaguna Niguel, CALake Mary, FLLakewood, CALancaster, CALancaster, TXLansing, MILas Cruces, NMLas Vegas, NVLaurel, MDLawton, OKLayton, UTLeander, TXLebanon, TNLees Summit, MOLehi, UTLenexa, KSLewisville, TXLibertyville, ILLilburn, GALisle, ILLittle Rock, ARLittleton, COLivermore, CALocust Grove, GALone Tree, COLong Beach, CALongview, WALos Angeles, CALoveland, COLowell, ARLubbock, TXLufkin, TXLynnwood, WALyons, ILMachesney Park, ILManassas, VAManilaMankato, MNMansfield, TXMarietta, GAMarlow, OKMartinez, GAMcAllen, TXMcBain, MIMead, WAMedford, ORMedina, OHMemphis, TNMenomonee Falls, WIMerced, CAMercedes, TXMercer Island, WAMeridian, IDMesa, AZMesquite, TXMillington, TNMilpitas, CAMinneapolis, MNMinneapolis-Saint Paul, MNMinnetonka, MNMission, TXMissoula, MTModesto, CAMonterey, CAMoore, OKMoreno Valley, CAMount Laurel, NJMount Pleasant, MIMountain Home, ARMurfreesboro, TNMuskegon, MINacogdoches, TXNampa, IDNaperville, ILNash, TXNashville, TNNevada, MONew Orleans, LANew York, NYNewnan, GANorman, OKNorth Hollywood, CANorth Richland Hills, TXNorthridge, CANorwalk, CANovi, MIOakland, CAOgden, UTOklahoma City, OKOlathe, KSOld Saybrook, CTOmaha, NEOnalaska, WIOntario, CAOrange, CAOrem, UTOrland Park, ILOswego, ILOverland Park, KSOwasso, OKOwings Mills, MDOxnard, CAPacific, MOPalm Desert, CAPalo Alto, CAPapillion, NEPark Hills, MOParsippany, NJPasadena, CAPasadena, TXPatterson, CAPearland, TXPendleton, ORPeoria, AZPeoria, ILPeotone, ILPerryton, TXPerryville, MOPhiladelphia, PAPhilomath, ORPhoenix, AZPittsburg, KSPlainfield, ILPlano, TXPlantation, FLPleasant Hill, NSPleasanton, CAPlymouth, MIPocatello, IDPort Neches, TXPortland, ORPrinceton, NJPueblo, COPurcell, OKPuyallup, WAQuincy, ILRamsey, MNRancho Cucamonga, CARedding, CARedlands, CARedwood City, CARemoteReno, NVRenton, WAReseda, CARialto, CARichardson, TXRichland, WARichmond, VARiverside, CARoanoke, TXRoanoke, VARobinson, PARochester, NYRock Springs, WYRosemead, CARoseville, CARoseville, MIRoseville, MNRoswell, NMRound Rock, TXRowland Heights, CARoy, WASacramento, CASaint Charles, MOSaint Paul Park, MNSaint Peters, MOSalem, ORSalina, KSSalinas, CASalt Lake City, UTSan Antonio, TXSan Bernardino, CASan Diego, CASan Dimas, CASan Fernando, CASan Francisco Bay Area, CASan Francisco, CASan Jose, CASan Leandro, CASan Mateo, CASan Ramon, CASandpoint, IDSandy, UTSanta Ana, CASanta Barbara, CASanta Monica, CASanta Rosa, CASaratoga Springs, NYSchaumburg, ILScottsdale, AZScranton, PASeal Beach, CASeattle, WASherman, TXSierra Vista, AZSikeston, MOSilsbee, TXSimi Valley, CASioux Falls, SDSmyrna, TNSnyder, TXSocorro, NMSouth Jordan, UTSouth Plainfield, NJSouthfield, MISouthgate, MISouthlake, TXSparks, NVSpokane, WASpring Valley, CASpring, TXSpringfield, MOSpringville, UTSt. Louis, MOStafford, VAStillwater, OKStockton, CAStone Mountain, GASun City, AZSunnyvale, TXSuwanee, GASyracuse, NYTacoma, WATallahassee, FLTampa, FLTarzana, CATaylor, TXTaylorsville, UTTemecula, CATempe, AZTemple City, CATemple, TXTexarkana, TXTigard, ORTomball, TXTooele, UTTopeka, KSTracy, CATraverse City, MITroy, MITucson, AZTulsa, OKTurlock, CATustin, CATyler, TXUnion, NJUniversity Place, WAUpland, CAValencia, CAVallejo, CAValley Stream, NYVancouver, WAVentura, CAVictorville, CAVineland, NJVisalia, CAWaco, TXWalla Walla, WAWalnut, CAWarner Robins, GAWarrenville, ILWashington, MOWatertown, WIWatonga, OKWest Des Moines, IAWest Jordan, UTWest, TXWestlake Village, CAWheat Ridge, COWichita, KSWilliams Bay, WIWillingboro, NJWilliston, NDWilmington, CAWilmington, DEWinona, MNWoodland Hills, CAWoodlandhills, CAWoodville, TXWorthington, OHYakima, WAYuba City, CAYucca Valley, CA

Overall Reviews at Farmers Insurance Group

4.0
Auto Appraiser | Phoenix, AZ | Jan 26, 2020
Room to grow
I felt like supervisors gave workers good direction and support to advance. Feel training was adequate and work life balance was good. As a claims adjuster the commercial department was great to work in.
2.0
Senior Claims Representative | Scottsdale, AZ | Feb 19, 2020
Secure Job but Poor Management
Offers good compensation including benefits, however the expectations are high and involve very long work days which do not allow for a work life balance. Management is inconsistent- some managers are supportive and knowledgeable while others are unqualified for their position.
4.0
Claims Representative | Los Angeles, CA | Oct 7, 2019
Productive work environment
I learned a lot. I did applicant's work for 25 years, and i learned all about the medical liens/providers, medical fee schedule. Employer level of investigations, taking depositions. Lien Unit
ProsPrices allocation by points
ConsGreat Benefits
4.0
Appointment Generator | San Antonio, TX | Nov 13, 2018
It was a pleasant experience for someone very new to the industry.
I was employed on a split shift basis to place outbound calls for the agent from my home, so that he may meet with potential customers and possibly save them money and offer more coverage. At the time the position was a great experience but I ended up not liking working alone from home.
ProsGreat Agent to work for.
Consnone
4.0
Claims Associate | Olathe, KS | May 12, 2020
The different job/career possibilityes throughout the company
I loved working at Farmers. There are many different kinds of career options while working there. They offer a very extensive compensation package and flexibility to work from home as needed, is a great benefit.
1.0
Agency Owner | Plainfield, IL | Jan 16, 2020
dont care about work force
terrible company do not care about its employees or agents, used to be family oriented getting rid of older agents without caring about their customers
3.0
Customer Service Representative | Orange County, CA | Mar 18, 2019
no job security
They have no job security my boss was very mean. i did not like my job he was always mad and made it difficult to do my job the way the company wanted things done.
Prosnone
Consdo not pay well
4.0
Claims Representative | Caledonia, MI | Oct 24, 2018
Advancement
Farmers is a large company with many departments and job options. This allows for advancement and movement, they rate you based off work quality. Good benefits. Every department is different, claims can be fast paced and demanding.
ProsBenefits, Advancement
ConsLarge company feel
4.0
Claims Representative | Burnsville, MN | Sep 25, 2018
Was a Field BI adjuster
This a good job as a Field BI adjuster with a company car. However they eventually did away with the car. I left this job looking for more advancement opportunities
3.0
Insurance Specialist | Gaithersburg, MD | Feb 19, 2020
Agency Owners are Horrible
The overall company is great. They have a great structure and pretty good first year premiums for their clients. After the first year premiums increase substantially and so you have to keep adding clients to sustain your book of business. The agency owner at the agency I worked for was an emotional basketcase. He would degrade his employees and makewrite business in other people’s agent codes and mess up account and hold that employee accountable for something they didn’t do. He also would never be open to suggestions and force you to do things I’d say unethically sound. Farmers needs to check they agents and keep them accountable for their actions

Questions And Answers about Farmers Insurance Group

Why did you leave your job at Farmers Insurance Group?
Asked Mar 15, 2017
I was harshly discriminated against for a mental health issue I faced during my employment. Management did everything they could to cover their tracks. I returned from a short term disability leave and 2 months later was terminated for the exact things my mental disability directly affects. Management doesn't care about anything but numbers and will beat you over the head with one bad call and completely disregard any positive customer feedback. This place doesn't care for it's employees and doesn't care about moral or ethical standards. Just get it done, no matter what.
Answered Jan 29, 2020
If you are a person who doesn't mind being told what to do and not asking any questions, then this job is for you. Boat-rocking is not encouraged. Management has no idea how to work claims but has no problem instituting inefficient, nonsensical claims procedures. It's all a bout the bottom line and not employee satisfaction. If your workers are happy, your customers will get excellent customer service. Pros: pay, time off Cons: can't use pto when you want, management says the encourage new ideas but really don't, time off needs to be scheduled a year in advance
Answered Dec 18, 2019
What tips or advice would you give to someone interviewing at Farmers Insurance Group?
Asked Feb 2, 2018
Not worth your time.
Answered Mar 4, 2020
Look elsewhere or be an independent agent
Answered Feb 8, 2020
What would you suggest Farmers Insurance Group management do to prevent others from leaving?
Asked Mar 15, 2017
The upper management needs to move on. There are too many people from directors on up that make the environment stale. They are inconsistent with their messaging and demonstrate mixed messaging on a daily basis.
Answered Oct 25, 2019
Respect employees , when a concern is voiced or complaint made actually investigate instead of assuming management is telling the truth, promote those who deserve it, not because they’re your buddies. Hold managers and supervisors accountable. Only hire managers and supervisors who are actually capable of the job and let them go when they prove otherwise.
Answered Mar 20, 2019
What questions did they ask during your interview at Farmers Insurance Group?
Asked Feb 25, 2016
What are your goals and challenges? Do you have Cash Handling experience?
Answered May 19, 2020
1) How do you deal with someone who disagrees with your way of doing things? 2) Why do you want to work for Farmers? 3) Tell us about a time you told a customer something the didnt want to hear. etc., etc., it is pretty standard behavioral stuff.
Answered Aug 27, 2019
Do they drug test? And if so how? Saliva, hair, or urine?
Asked May 16, 2017
No, they do not. Not upfront nor randomly while working there.
Answered Nov 7, 2018
Not sure at this point
Answered Oct 31, 2017