First Transit

Working at First Transit: Company Overview and Reviews

First Transit
First Transit
1733 reviews
First Transit Ratings
Average rating of 1733 reviews on Indeed
3.0Work-Life Balance
2.9Pay & Benefits
2.8Job Security & Advancement
600 Vine Street Suite 1400 Cincinnati, OH 45202
$1B to $5B (USD)
Transport and Freight

Popular jobs at First Transit

 Average SalarySalary Range
246 salaries reported
per hour
208 salaries reported
per hour
67 salaries reported
per hour
51 salaries reported
per hour
100 salaries reported
per hour
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 2526 reviews
Health Care
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Stock Options

First Transit Reviews

Popular JobsBus DriverDriverCustomer Service RepresentativeOperatorOwner Operator DriverDispatcherShuttle DriverReservationistDispatch SupervisorGeneral ManagerSafety ManagerRoad ManagerTechnicianOperations SupervisorSupervisorTruck DriverCall Center RepresentativeOperations ManagerAdministrative AssistantAssistant General ManagerMechanicUtility WorkerManagerProfessional DriverReservation AgentForklift OperatorMaintenance PersonSafety SupervisorSchedulerTransport DriverVan DriverData Entry ClerkFleet ManagerFuelerMaintenance ManagerMaintenance SupervisorPayroll ClerkSafety TrainerTraining SupervisorCall TakerControl OfficerCustomer Service ManagerDiesel TechnicianDriver TrainerReceptionistRoute DriverAutomotive TechnicianBus MonitorConductor/aFirst TransitLiaisonMotor Transport OperatorOperations AssociateSenior TechnicianTrainerAccounting ClerkClerkCustomer Service SupervisorDepartment ManagerDispatch ManagerDispatch OperatorEquipment OperatorFirst StudentHuman Resources AdministratorInstructorLead DispatcherLead TechnicianMaintenance MechanicOffice ClerkOffice ManagerParts ClerkParts SpecialistPayroll AdministratorProject ManagerRecruiterRegional ManagerReservation SpecialistSenior ClerkService DispatcherShop ForemanShop ManagerSpecialistTraining InstructorTransit ManagerTransportation SpecialistTransporterAccountantAdministration ManagerAdministrative CoordinatorAdministrative SpecialistAdministrative SupervisorAdministratorApprentice MechanicAssistant SupervisorAssociate Project ManagerAttendantAuto Body TechnicianBusBus AideBus OperatourBus opperatorCall Center ManagerCall Center SupervisorCertified TrainerChauffeurCleanerCobblinksCommercial DriverCommunications OperatorConductorConsultantContract AdministratorControl Room OperatorControllerCourierCourier DriverCustomer AssistantCustomer Service/Data EntryDevelopment DirectorDiesel MechanicDirector of CommunicationsDirector of MaintenanceDirector of MarketingDirector of OperationsDirector of SecurityDirector of TrainingDirector of TransportationDriver (Independent Contractor)Driver AssistantDrivers HelperDriving InstructorEditorElectronics TechnicianEligibility SpecialistEmergency Medical TechnicianEngineerEnjoyed working for this companyEntertainerExecutive AssistantFacility SupervisorFinance ManagerFinance Project ManagerFirst transitGeneral AccountantGuest Service AgentHuman Resources CoordinatorHuman Resources ManagerIT ManagerIT Project ManagerInspectorInsurance Verification SpecialistJanitorJust thereLEAD DISTPATCHERLaborer/OperatorLead CSRLead Package Recovery AgentLead SupervisorLocatorLogistics AssociateLot AttendantMachinistMaintenance AssistantMaintenance TechnicianManagement ConsultantManager in TrainingMaster Plasma Center TechnicianMechanical TechnicianMove ManagerMusic DirectorNight ManagerNight SupervisorNite FulerOffering ManagerOffice AdministratorOpetatorPara transitPassenger AssistantPayroll AssistantPayroll CoordinatorPlan ManagerProposal ManagerQuality Assurance AnalystQuality Assurance EngineerQuality Assurance ManagerReservationsSafety SpecialistSenior Customer Service RepresentativeSenior Diesel TechnicianSenior DriverSenior Financial AnalystSenior General ManagerSenior ManagerSenior OperatorSenior Systems AnalystSenior Vice PresidentServicemanSite ManagerStewardStudent TransportationSystems AdministratorTechnical Support RepresentativeTelecommunicatorTemporary employmentTire TechnicianTraineeTraining ManagerTraining SpecialistTransportation SupervisorUnknownVechicle detailsbusooperatortunknown
All LocationsAlexandria, VAAnaheim, CAAnnapolis Junction, MDAntioch, CAArcadia, CAArlington, VAAtlanta, GAAuburn, ALAustin, TXAvondale, AZBaltimore, MDBatavia, ILBaton Rouge, LABeaverton, ORBedford Park, ILBend, TXBerlin, NJBethel Park, PABirmingham, ALBlaine, MNBoca Raton, FLBoulder, COBoulevard, CABourbonnais, ILBoynton Beach, FLBroadway, VABrooklyn, NYBuffalo, NYBurnsville, MNCaguas, PRCapitol Heights, MDCarlstadt, NJCarmel, NYCarson, CACedar Hill, TXCentennial, COCentral, SCCheektowaga, NYChicago, ILChurch Point, LACincinnati, OHClackamas, ORClemson, SCClovis, NMColorado Springs, COColumbus, OHCommerce City, COCompton, CAConcord, CAConcord, NCConcord, NHConshohocken, PACortland, NYCuba, NYDale City, VADallas, TXDania Beach, FLDavenport, IADeerfield Beach, FLDenton, TXDenver, CODetroit, MIDistrict Heights, MDDonora, PADriver, ARDurham, NCEast Hartford, CTEddystone, PAEden Prairie, MNEl Cajon, CAEl Centro, CAElizabeth, NJElkridge, MDElmira, NYEl Monte, CAElmwood Park, NJEl Paso, TXElyria, OHEscondido, CAEverett, WAEwing, NJFargo, NDFlemington, NJFort Lauderdale, FLFramingham, MAGaithersburg, MDGardena, CAGarland, TXGeorgetown, DEGetzville, NYGlen Burnie, MDGlendale, AZGlendale Heights, ILGlen Ellyn, ILGlenview, ILGrand Junction, COGrayslake, ILHamden, CTHammond, INHanover, MDHartford, CTHouston, PAHouston, TXHyattsville, MDIndependence, MOIndianapolis, INIrvine, CAJacksonville, FLJoliet, ILJonesboro, GAKansas City, MOKearny Mesa, CAKennesaw, GAKingston, RIKnoxville, TNLakewood, WALandover, MDLas Vegas, NVLawnside, NJLawrence, KSLewisville, TXLinthicum, MDLinthicum Heights, MDLombard, ILLong Island, NYLong Island City, NYLongmont, COLorton, VALos Angeles, CALouisville, KYMadera, CAMarietta, GAMcHenry, ILMcMinnville, ORMesa, AZMillersport, OHMilwaukee, WIMinneapolis, MNMinneapolis-Saint Paul, MNMonroeville, PAMorrisville, NCNashua, NHNashville, TNNeptune City, NJNewark, DENewark, NJNewark, OHNew Brunswick, NJNew York, NYNorth Brunswick, NJNorth Las Vegas, NVNorwich, NYOakland, CAOceanside, CAOcta, OHOklahoma City, OKOlathe, KSOlean, NYPalo Alto, CAPanama City, FLParkland, FLPasadena, CAPennsauken, NJPensacola, FLPeoria, ILPhiladelphia, PAPhoenix, AZPittsburgh, PAPlattsburgh, NYPlum, PAPomona, CAPortland, ORPrinceton, NJQueens, NYRaleigh, NCRedding, CARedwood City, CARehoboth Beach, DEReno, NVRichmond, VARochester, MNRochester, NYRomulus, MIRoosevelt, NYRoseville, MNSacramento, CASaint Cloud, MNSaint Joseph, MOSaint Paul, MNSan Bernardino, CASan Diego, CASandusky, OHSan Luis, AZSan Luis Obispo, CASan Marcos, TXSan Mateo, CASan Simeon, CASanta Maria, CASavannah, GASayreville, NJSchaumburg, ILSeattle, WASpringfield, OHStanford, CAStaten Island, NYStatesboro, GAStreet, MDSugar Land, TXSylmar, CATacoma, WATallassee, ALTelephone, TXTempe, AZTemple Hills, MDToledo, OHTolleson, AZTownship of Hamilton, NJTroy, OHTulsa, OKTuscaloosa, ALUnion, NJUnion City, CAUpland, CAVacaville, CAVallejo, CAVan Buren, MIVancouver, WAVisalia, CAWaldorf, MDWashington, DCWest, TXWestern, NEWest Hartford, CTWhite Bear Lake, MNWhite Plains, MDWilliamsburg, VAWilmington, DEWilmington, NCWilson, NCWinter Park, COWood, SDWoodbridge, VAXenia, OHAbbotsford, BCKamloops, BCKelowna, BCNewmarket, ONTroy, ONVictoria, BC

Overall Reviews at First Transit

Customer Service Representative | Glen Ellyn, IL | Jan 12, 2020
Worst place I have ever worked.
Revolving door! All new management in the past year none of it good. Radio's on bus are terrible. Management are not drivers and will lie to you to keep you out driving 10 plus hours a day.
ProsPaid training
ConsTough to get the vacation you want or even just a few hours off when needed.
Customer Service Representative | Denver, CO | Dec 13, 2019
I loved my old job
I’m seeking growth I put grew this company they did not have much room for advancement. I’m looking to expand my horizon with no limitations and endless opportunities for advancement .
Administrative Assistant | Oceanside, CA | May 19, 2017
Busy, Professional Environment
Contracted by NCTD for Bus Operations. Good company. Hired on as Admin Asst but moved into Payroll because of skill set required to do the job. Typical day is busy between computer work, handling walk-ins and phone calls asking about payroll or benefit information or handling accounts payable for various vendors. Work place culture is easy going but professional. Very task oriented on daily and weekly basis.
Management Consultant | Denver, CO | Jun 23, 2013
Was always to busy
First Transit is run by people with a short term goal. You either produce consistently or your history. I choose to stay in the business out respect for myself and others.
ProsWith the client only
ConsNo healthcare to speak of...
Director of Maintenance | California | Nov 22, 2018
Extremely customer orientated
Ever changing work environments. Always had resources to information for needed job completion. Traveling and meeting new people was fun and exciting. Very organized job.
Driver | Roseville, MN | Aug 10, 2018
A good job if you love to drive and you love the metro area!
Driving bus is enjoyable because I love to drive. It can be a lonely job because you never get to know your fellow co-workers. You are always driving! The clients are very challenging and interesting. They become a part of your life very easily. The communication in this company is about the worse it can get. Management does not even know what is going on. There is a big disconnect between Metro Counsel and Metro Transit.
Director of Training | El Cajon, CA | Jun 18, 2018
haven't worked with First transit in years
I have not worked for First Transit in many years (17). they where a good company to work for back then. I still know a lot of people who work for them and still love it.
Prosgood safety culture
Reservation Specialist | Hartford, CT | May 24, 2017
VeryProductive and extremely busy:
I would come in at 10 am start receiving call for reservations in bilingual only start setting the scheduling the drivers daily routes on daily basis, trip editing, etc very busy until 6 pm that i lefted..
Customer Service Representative | Milwaukee, WI | Aug 3, 2015
Decent Paying Job
First Transit has good competitive wages for their employees. They also attempt to be flexible with availability. The reservations department handles about 400 calls per day. This department is where the connection to the clients who use the services begin. They also have a dispatch department and on sight safety managers and driver trainers.
Prosflexible with hours
Consexpensive healthcare
Customer Service Representative | Milwaukee, WI | Jun 21, 2015
First Transit has a professional environment
Working in the department keeps me busy with answering calls, setting up reservations and scheduling trips, and assisting clients with any other issues.
Pros1 hour lunch

Questions And Answers about First Transit

How are the working hours at First Transit?
Asked Jul 24, 2016
10 without lunch.. you gotta be a robot to work at the Newark location
Answered Jan 17, 2020
It depends on the location you are at. Yes the hrs do suck. But you can get over time. Starting day is at 530am until 1130pm but that’s in North Dakota..
Answered Sep 23, 2019
What is the work environment and culture like at First Transit?
Asked Jun 29, 2016
I worked at the location in Tulsa, OK. Do not work there! Its great at first, then it switches. Everyone gossips about each other. It's basically like working in a soap opera. Unless you are family or great friends with a current employee or manager, dont expect to stay there for long. Whatever you do, do not get injured on the job. The old buses 18 and down always have issues. Some that cause you to switch to a new bus 3 or 4 times. Which if you work the Lift program, will cause you to run late. When they say "If you cant do it safely, dont do it" thats a lie. The turn over for this location is high. A lot of people quit or get fired for insane reasons. The hours are terrible. Don't expect to get 40 hours a week. They bid on routes. Seniority gets first choice, then family. It doesnt matter how long you've been there. Dont expect bonus safety pay. Hazard pay was a joke, they made it a bonus check and taxed it. The managers at this location are CROOKED. Especially Scott and Gaysha. The Union rep doesnt really care unless you are friend or family. Their point system is ridiculous. Do not sign up for overtime hours for the weekend unless you can absolutely follow through. No matter if family or medical emergency. You will get a write up. If you file a report against another employee, they will tell them who did it and what the report says. If they offer a sign on bonus or a referral bonus, dont expect to get it. And they will be clueless as to what you are talking about. Just dont work here. No one wants to be there, but can't afford to quit.
Answered Jul 4, 2020
Plum PA dispatchers talks down to all employees over the radio. Constant yelling battles in the offices between drivers and others. Complete lack of communication between the office people towards each other and the fellow drivers. Many calls off/walk off/or just simply quits. This location doesn't know how to run a buisness.
Answered Mar 3, 2020
What benefits does First Transit offer?
Asked Jul 23, 2016
No retirement plan and the union sucks!!!!!
Answered Jun 29, 2019
Not much, you have to go through the Union
Answered Dec 3, 2018
How is training?
Asked Nov 11, 2016
They harass train you and throw you into a shift
Answered Aug 1, 2019
In Newark NJ it's okay, but if you want your Cdl-b deal with it, and keep it moving
Answered Dec 3, 2018
How long does it take to get hired from start to finish at First Transit? What are the steps along the way?
Asked Jul 24, 2016
First I did an application on Indeed, a week later they sent me an invitation to interview, they hired me at the interview and after told me when to come take my drug test.
Answered Jan 15, 2020
2-3 Weeks. Could be more if you fail the CDL permit test. Could be less like 1 week if you already have a CDL. I submitted and application online. Received a phone. call 3-4 days later from a recruiter on a Monday. We scheduled an over the phone interview for the next day Tuesday. After the phone interview I was offered employment and was told to come in the following day Wednesday with Driver’s License, Social Security Card, and to fill out the background check authorization. After that I was scheduled for training class the following Monday. After training we all were given 8 days to get our DOT physical, drug test, and CDL permit. You become Full-time the following Tuesday from your Monday training class day, but training day is your starting date.
Answered Aug 27, 2019