Overall Reviews at Fiserv
Implementation Consultant | Remote | Feb 14, 2020
Fast Growing with lots of opportunity
Typical large company. Average benefits. There is room for growth. I've worked under 2 separate orgs within the company. Constantly acquiring companies. Lots of different areas to explore and grow.
Software Development Intern | Alpharetta, GA | Dec 11, 2019
I was an intern, and it was pretty good work
The management was respectful and I was working on projects that were clearly "intern"-type work, but it wasn't just running papers and making coffee. I was learning things.
Account Executive | Texas | Apr 4, 2020
Consistent Change with Resource-Poor Direction
First Data/Fiserv operational model is one that is mediocre at best. A severe lack of resources results in duplication of tasks and inefficient operations. There are operational areas with individuals doing the work of departments resulting in large amounts of inefficiency
Customer Service Representative | Hickory, NC | Feb 21, 2020
Great company benefit wise but horrible to employees
I loved working for fiserv for the fact they offered outstanding benefits that should never be passed up. The only thing that really sucks is the fact they are so huge of a company it's a lot of drama and supervisors were sleeping with all the agents . A lot of people there tries to make sure no one succeeds, including leadership .
Team Leader | Phoenix, AZ | Apr 8, 2020
I took awawy a vast knoweldge of on-line banking
My time with the company brought about many different management changes. On a positive note I took away a great deal of knowledge as a on-line banking servicer. I learned the back end of banking from bill pay, collections and fraud. The pay was horrible and you cap out quickly in each position. Management typically had no direction and very little follow through. When you are able to earn a bonus it was very little. And a lot of representatives who took an attitude of being to good to work other platforms or help out in other departments that needed help. I found the company in the end to be a very stressful work environment with very little guidance and resources.
Product Owner | Remote | Feb 3, 2020
Client interaction & implementations
Client interaction and participation in implementation gave so much exposure. Product training experience was really good especially training at bank's sites.
Customer Service Representative | Phoenix, AZ | Apr 17, 2020
Floor environment is pretty negative
Its not terrible but commitment fails come easy and they change the authentication procedures frequently and then fail you cause you make mistakes and dont take into account how many calls your taking during busy season DEC and Jan can take up to 1000 calls easy but if you have three commitment fails you are fired yet metric is impossible because no one takes into account the amount of calls compare to amount of errors you constantly are under the gun.. you can go years with nothing cause you have managers who dont give a dam and the put you under a new one who walks the line and bam your job is gone. They do mass firing and then hire temps which 95 percent never even hit the floor. Fiserv wastes money paying temps rather then putting into the employees who are there working hard
Development Director | Alpharetta, GA | Feb 13, 2020
Great culture and work environment when I joined in 2016
great place to work before First Data acquisition; post acquisition not so much
the job and work was excellent and the culture was one of the best I have had the opportunity ti work in my career... Too big for their britches now... all about the bottom line and the stock price.
Bilingual Customer Service Associate | Coral Springs, FL | Feb 8, 2020
Fun and secure place to work
Typical day at work sign in in your computer, just wait for your break and lunch and come back to work, great benefits, schedule changes are hard unless you are at school or you have an special excuse or you have someone that can hook you with the change.
Vice President of Business Development | Brookfield, WI | Oct 23, 2019
I worked at Fiserv for nearly 10 years and appreciate the high standards set by the executive team for all employees. The company is very client focused and seeks to always do the right thing when servicing clients and building new products and services.