Forward Air

Working at Forward Air: Company Overview and Reviews

Forward Air
Forward Air
771 reviews
Forward Air Ratings
Average rating of 771 reviews on Indeed
2.9Work-Life Balance
2.9Pay & Benefits
2.7Job Security & Advancement
Greeneville, TN
1,001 to 5,000
$1B to $5B (USD)
Transport and Freight

Popular jobs at Forward Air

 Average SalarySalary Range
1 salary reported
per hour
10 salaries reported
per hour
7 salaries reported
per hour
6 salaries reported
per hour
286 salaries reported
per hour
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 1357 reviews
Health Care
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Stock Options

Forward Air Reviews

Popular JobsDock WorkerForklift OperatorTruck DriverCargo HandlerDriverOwner Operator DriverCustomer Service RepresentativeDelivery DriverWarehouse WorkerSupervisorWarehouse AssociateDispatcherLoader/UnloaderPackage HandlerDock LeadOperations SupervisorAccount ManagerCustomer Support RepresentativeLocal DriverMaterial HandlerOperations ManagerFreight HandlerSpecialistLoaderShipping and Receiving ClerkTerminal ManagerData Entry ClerkDock SupervisorDrivers HelperManagerOffice ClerkProcessorRegional Sales ManagerRoute DriverWarehouse SupervisorConductor/aCustomer Care SpecialistDriver (Independent Contractor)LaborerMail CarrierOrder PickerRecruiterSorterWarehouse LeadAdministrative AssistantAssemblerAssociateBilling SpecialistFleet ManagerHelp Desk AnalystLogistic CoordinatorOffice AdministratorOffice AssistantOffice ManagerOver the Road Truck DriverProfessional DriverReceiverScannerUnloaderWarehouse/DriverAccount SpecialistAdminAdmin. For TLS AirlinesAdministrative ClerkAdministrative SpecialistAdministratorAirline ManagerAsset ManagerAuditorBusiness AnalystCargo AgentCargo Handler/Dock WorkerCheck inClaims AnalystCommercial DriverContractorCrew MemberCustomer Service SupervisorCustomer Service/Data EntryDirector of OperationsDispatch SupervisorDistributorDock HandDockmanDriver TrainerEscanesExecutive Assistant to Senior Vice PresidentExpediterField CoordinatorFloor ManagerForklift LoaderFreight AssociateGeneral ManagerHandleman cargoHandlerHi-lo DriverHome ManagerHouse SupervisorHousekeeperHub ManagerIT AnalystImports/ContainersInbound Customer Service RepresentativeInstallerInternLease OperatorLoad PlannerLoader OperatorLocatorLogistics AssistantLogistics SpecialistLong Haul DriverMachine OperatorManagement TraineeMarketing ManagerNight ManagerOcean Import ManagerOffice WorkerOffice employeeOperations AssociateOperatorOtrOwnerPackerPlumberPrefer not to disclose ellPresenterProductionRecruitment ResourcerRegional RecruiterRegional Vice PresidentRoute ManagerSafety CoordinatorSafety OfficeSales RepresentativeSanitation WorkerSecurity AnalystSenior Help Desk AnalystSenior Network EngineerSenior Quality Assurance EngineerShift LeaderShift ManagerShipper/ReceiverSort ManagerSpotterStockerTeam DriverTeam LeaderTechnicianTraffic ManagerTransport DriverTransport ManagerTransportation SupervisorTypistVan DriverWarehouse CoordinatorWarehouse SpecialistWharehouse AssociateYard DriverYard Workerdockdri ereverythingnumbersub contracterwearhouse workerwearhouse workerkwherehouse worker
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Overall Reviews at Forward Air

Executive Assistant to Senior Vice President | Humble, TX | Mar 10, 2020
Upper management poorly motivates non-management. Respect of non-management is minimal.
I would not go to work for this company if given the opportunity again. Management is poor at doing their jobs. In some departments, "the inmates run the asylum".
ProsRare opportunities to work remotely.
ConsDisrespect; Poor management; Non-competative pay.
Housekeeper | Humble, TX | Jan 11, 2020
Be ready to work physically labor
Management is a big issue for me. Supervisor need management training etc. He lies often but let your discernment filter out the bs. Often times, you may have to go overhead to find out the truth of the matter in whatever is going on dealing with work, schedules, etc.
Pros45 mins lunch break
Consoverall typical work of unorganization workflow
Customer Service Representative | Greeneville, TN | Jul 10, 2019
Great place to work
Great place to work. Management was outstanding and showed they cared for their employees in their departments. They did things like having drawings for free stuff with attendance and fed employees when road conditions were horrible.
ProsManagement did several things to thank employees
ConsLong hours at times
Operations Associate | Groveport, OH | Sep 30, 2019
Excellent place to work
Management and fellow employees are great teachers, and pleasant to be around. Very fast paced working environment. Highly recommended this as a place to work for anyone willing to learn and work where you are challenged every day.
Truck Driver | Des Moines, IA | Sep 17, 2015
Average trucking company.
Drove for a bulk mail company, that employed quality people. Hours varied. Smaller hub out of Des Moines, Iowa. Not supportive of FMLA and helping employees through medical issues.
Forklift Operator | Newark, NJ | Mar 10, 2015
Great company
Great company just hard to advance. Mangement was very flexible and understanding. Ok pay, and ok benefits. Just takes forever to advance to a full time employee
Freight Handler | Atlanta, GA | Apr 1, 2012
good place to work and good people to work for.
It is good company and the management is great. Everyone is always ready to help.
Conssome of the company policies are somewhat strict, and not forgiving
Forklift Operator | Denver, CO | Nov 10, 2020
Felt like working on a plantation!
Forward air is just another corporate American company that takes advantage of their workers & doesn’t compensate for the hard work & sacrifice. You basically have to play the kiss butt or be friends of management just to be considered for promotion. I would not recommend working for this company unless you enjoy being talked down to like a child, lack of leadership and being under compensated unless you’re in good with management.
ProsCan listen to music, free lunches, paid weekly
ConsNo leadership, ego & power trip’s, not compensated properly for hard work, favoritism, corporate American business, etc.
Administrative Specialist | Memphis, TN | Jan 30, 2020
Not satisfied
I've worked for this company for 4 years with minimal raises and no room to grow. I would have loved to stay and continue my career at FA but when ends don't meet, I have to look elsewhere.
Customer Service Representative | Carson, CA | Jan 24, 2017
productive and efficient
Great people and place to work at. Management has an open door policy where every employees is able to speak with the terminal manager about any concern they might have. 3
Prosvery good training, open door policy.
Consnight shift hours

Questions And Answers about Forward Air

How much do your drivers make a year
Asked Nov 4, 2016
We brought home around 20k a month after fuel, plates, insurances,ECT for a team
Answered Aug 11, 2019
280k before fuel and other expenses. They use to pay for plates and qcom. Now you pay for it but they did give a raise to help with the expenses. We averaged about $10-15k take home after fuel , truck payment, insurance ECT.
Answered Aug 10, 2019
What is the interview process like at Forward Air?
Asked Jul 6, 2016
Sign papers and go take the drug test
Answered Jun 23, 2020
Answered Jun 6, 2020
What advice would you give the CEO of Forward Air about how to improve it?
Asked Jun 6, 2017
If I was in charge of Forward Air .I would make sure my drivers had a very good route management person.
Answered Jun 8, 2021
Every driver has the same complaint with not getting paid our 18 percent.warehouse is told to punch out and wait when there is no work and sometimes sits there for 3 hrs waiting for the next truck. Management and the company should be ashamed of themselves.
Answered Mar 28, 2019
What is the starting pay for a Dock worker?
Asked Mar 15, 2017
With experience at least 18.00 hr
Answered Jun 15, 2019
Depends on where u work but normally around 15 per hour
Answered Oct 31, 2018
If you were in charge, what would you do to make Forward Air a better place to work?
Asked Nov 8, 2019
Listen to the employees. Actually help the employees. Pay more. Do nice things for the people that work hard everyday
Answered Sep 16, 2020
Hire new employees. One’s that work and actually do the job correctly and terminate a few current employees
Answered Mar 17, 2020