Gap

Working at Gap: Company Overview and Reviews

Gap
Gap
3.9
4831 reviews
Gap Ratings
3.9
Average rating of 4831 reviews on Indeed
3.7Work-Life Balance
3.5Pay & Benefits
3.3Job Security & Advancement
3.5Management
3.8Culture
Headquarter
San Francisco, CA
Employee
10,000+
Revenue
More than $10B (USD)
Industry
Retail

Popular jobs at Gap

 Average SalarySalary Range
Sales Associate
80 Salaries reported
$11.24
per hour
$7.25-$17.20
Stocking Associate
22 Salaries reported
$11.97
per hour
$7.25-$18.75
Seasonal Associate
35 Salaries reported
$11.40
per hour
$7.25-$17.10
Associate
49 Salaries reported
$11.44
per hour
$7.25-$17.65
Retail Sales Associate
17 Salaries reported
$12.16
per hour
$7.25-$19.45
Salary Satisfaction
64%
Of the employees are satisfied about their pay
Based on 2039 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Gap Reviews

Popular JobsSales AssociateRetail Sales AssociateCustomer Service RepresentativeAssistant ManagerCashier/SalesHandlerStocking AssociateCashierPackerAssistant Store ManagerRetail Assistant ManagerGeneral ManagerMerchandise ProcessorMerchandiserSales RepresentativeStockerWarehouse WorkerCustomer Service Associate / CashierLead CashierVisual MerchandiserBrand AssociateLoss Prevention ManagerSeasonal AssociateManagerOrder PickerStore ManagerCustomer Service ManagerMerchandise ManagerMerchandising SpecialistPackage HandlerShipping and Receiving ClerkForklift OperatorOperations ManagerVisual ManagerAssociateMaterial HandlerPacker/ShipperReplenishment AssociateStock SupervisorAudio Visual TechnicianBrand AmbassadorCall Center RepresentativeCashier/StockerMerchandising AssistantOperations SupervisorProduction WorkerAsociado/a de ventasDistrict ManagerLead AssociateMerchandising AssociateSales LeadSenior AnalystSenior ManagerSorterStock ManagerTraining ManagerASSISTANT MANAGERAssociate ManagerCash ManagerCustomer AssistantCustomer SpecialistCustomer Support RepresentativeFraud AnalystGap in EmploymentHelp Desk AnalystLoss Prevention OfficerProduction ManagerSales SpecialistSenior System EngineerSoftware EngineerSupervisorTraining SpecialistTransportation SpecialistASSOCIATEArtistAssistant General ManagerBilingual Customer Service AssociateBrand SpecialistBuyerCash LeadDepartment LeadDriverExecutive AssistantFacilitatorFactory WorkerFloor ManagerFront End AssociateFront End ManagerHuman Resources ManagerInternInventory AssociateInventory SpecialistOperations AssociateProcessorProduct OwnerProgram ManagerR&D EngineerRepresentativeSales AssistantSales MerchandiserSales Support RepresentativeSalespersonSenior DesignerSenior DirectorSenior Merchandise ManagerSenior Project ManagerSenior Retail Sales AssociateSenior Sales SpecialistSpecialistSupply Chain AnalystSupport SpecialistTeam LeaderTeam MemberTechnical DesignerTechnical Project ManagerUnloaderAccess ManagerAccount ManagerAdministratorAllocation Analyst - Old NavyApparel AssociateApprenticeAssistant Manager, AthletaAsst.ManagerAuto Body TechnicianBRAND ASSOCIATEBelt OperatorBilingual Sales RepresentativeBrand ManagerBrand associateBrands AssociateBusiness Systems AnalystCajero/aCall Center SupervisorCash Representative LeaderCash Wrap SpecialistCash-leadCashwrap SpecialistChamber foundation, LeadCleanerCloserClothing SpecialistCommunication SpecialistContract AnalystCustomer Relations RepresentativeCustomer RepresentativeCustomer Service SupervisorCustomer Service Team LeadCustomer Service/Sales RepresentativeDMITDepartment ManagerDepartment SpecialistDesign ManagerDesktop Support TechnicianDesktop TechnicianDevelopment Operations EngineerDirect and lead fit sessionsDirector of Creative ServicesDirector of FinanceDirector of Product ManagementDirector of StrategyDoblando ropa y acomodandoE-commerce SpecialistElectricianEmail SpecialistEmpleado GeneralEmployeeEngineering Project ManagerEntry Level ManagerEverythingFAST LEARNER Brand AssociateFacilities EngineerFinancial AnalystFitness SpecialistFloor SupervisorFreelance 3rd party/ licensingFront Desk AgentFront End DeveloperGapGap IncGap LeaderGap- Assistant ManagerGapinc / Old NavyHead of shipmentHuman Resources AssistantHuman Resources GeneralistIT AdministratorIT SupportInbound AssociateInformation Technology InternInventory ManagerInventory PlannerJava DeveloperLOD SpecialistLP LeadLeadLead Cashier, cashierLead Retail Sales AssociateLead TechnicianLeaderLeadershipLogistics SpecialistMachine OperatorMaintenance HelperMaintenance SupervisorMaintenance TechnicianManager Mabel BonillaManufacturing AssociateMembership RepresentativeMen's floor leadMerge OperatorMotor Transport OperatorNetwork AdministratorNetwork EngineerOperations InternOperations LeadOperatorOracle RMS and SIM subject matter expertOrder FillerPHP DeveloperPackagerPaid InternPart-time Assistant ManagerPart-time and summerPayroll OfficerPeer AdvisorPlan ManagerPricing AnalystPrivateProduct ManagerProduct Marketing ManagerProduct SpecialistProduction ArtistProject LeadPython DeveloperQuality Assurance EngineerReceiving SupervisorReceptionistRecovery AssociateReponedor/aResearch AnalystRetail Customer Service RepresentativeRetail ManagerRetail MerchandiserRetiredReturns SpecialistSHIPMENT SPECIALISTSTOCKING AND INVENTORYSYEPSales CoachSales DirectorSales ManagerSales and Marketing ManagerSample ManagerSchedulerSeasonalSeasonal Retail Sales AssociateSecurity AnalystSells AssociateSenior Asset ManagerSenior CopywriterSenior Customer Service RepresentativeSenior Customer Support RepresentativeSenior Financial AnalystSenior Network EngineerSenior PlannerSenior Product ManagerSenior Programmer AnalystSenior Quality Assurance ManagerSenior ReceptionistSenior Reporting AnalystSenior Service AssociateSenior Technical ConsultantSenior Technical SupportSenior Visual MerchandiserService AssociateService associateServicio al clienteShift LeaderShip from Store AssociateShipmentShipment AssociateShipment Crew MemberShipment ManagerShipment SpecialistShipment TeamShipperSoftware ArchitectSpecialist Consultant Kids AccessoriesStackerStaff EngineerStock AssociateStrategy ManagerStylistSupply Chain SpecialistSupport AnalystSupport AssociateSystem EngineerTax ManagerTeam LeadTeam TrainerTechnical ManagerTechnical SupportTechnical Support RepresentativeTesterThis way ahead InternTrainerTraining CoordinatorTraining SupervisorTravel ManagerUtility WorkerVice PresidentVice President of Information TechnologyVisual DesignerVisual LeadVisuals AssistantWOMAN/CASH WRAP SPECIALISTWearhouse AssociateWeb Content SpecialistWoodbridge, VA - Manageranonymousassociateemployeeseason supervisorseasonal workerteam memberwomens lead
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Overall Reviews at Gap

3.0
Supply Chain Specialist | San Francisco, CA | Feb 22, 2020
good WLB but not much growth
Gap is a good company to work for if you are seeking for work life balance. However, if you are thrive to learn and do meaningful works, this is not really a place to be.
4.0
Bilingual Customer Service Associate | Rocklin, CA | May 12, 2020
Family friendly.
It is a very Family friendly company. Supervisors put on fabulous events for the call center. ...... .... .. .. .
5.0
Payroll Officer | Albuquerque, NM | Dec 6, 2019
Fun place to work for. Excellent Benefits
Benefits and salary are great. I truly enjoyed working in the Payroll department. Management was always willing to help and listen and provide support.
3.0
Handler | New York, NY | Jan 1, 2020
Overwork at peak seasons
Receive inbound cartons, perform quality audits, update system, and palletize cartons. Locate merchandise using appropriate system, accurately complete order, and send to packing/shipping. Work with teams to prepare and move merchandise according to established safety, production, and accuracy standards and guidelines. Maintain and verify documentation to optimize the flow of merchandise through the Fishkill, New York, popup and automated distribution centers. Perform at levels that drive overall safety, cost, and service metrics.
4.0
Operations Manager | Broomfield, CO | Mar 9, 2020
good pto policy
Our GM gave us one weekend per month off. We also usually had one weekend day off each week. We accrued time off based on hours worked and were allowed to go negative with time off.
3.0
Retail Assistant Manager | Birmingham, AL | Aug 1, 2019
One Store Was Great But The Recent Store Is Horrible
The first store I worked at was awesome! Everything was organized and very team oriented. That store closed unfortunately. The new store is horrible. It is the opposite of the first store. Nothing is organized. The store is not family oriented and management couldn't be any worse. I have had THE worst experience at the recent store. That's why my overall rating is a 3 star out of 5 because my first year with them was an extremely great experience opposed to my last 6 months with the recent store.
3.0
E-commerce Specialist | Fishkill, NY | Dec 16, 2019
Very focused on the associates
Great place to learn; the facility has the latest technology; hours are mostly reasonable; open concept offices; not a lot of opportunities for upper leadership.
5.0
Training Coordinator | Chicago, IL | Jun 26, 2019
Productive environment and customer service
Being an employee at gap has taught me so much as far customer service skills. I communicate much better and I’m able to sell Gap products and add ones to purchase. Gap is a good place to start a new job especially to gain a customer service background.
3.0
Customer Service Representative | Rocklin, CA | Mar 11, 2019
Active
Depending on position it can be very stressful especially around November through January when in Seasonal mode which can depending on position and experience make it much more stressful.
5.0
Customer Service Representative | Encinitas, CA | Apr 12, 2019
Gap is a Great Place To Work
Gap has very nice atmosphere, gap stores are great place to work at,The hours are nice and Gap store have really great management. I enjoyed working at the Gap Stores

Questions And Answers about Gap

How are the working hours at Gap?
Asked Feb 25, 2016
(Gap Factory) the shifts are 4.5 hours long to avoid requiring a lunch break. You tend to get anywhere from 2-5 shifts a week depending in sales goals (aka how many people they expect to need,) the amount of current employees, and your availability. In January - March don't expect much. Sales drop for all retail companies, so there are no hours. Best times are around holidays.
Answered Nov 12, 2019
It was decent working hours & got overtime on the weekends. Very low hours at times unless it's the holidays.
Answered Aug 10, 2019
What questions did they ask during your interview at Gap?
Asked Feb 25, 2016
If we had more that we needed you to finish in that day would you be able to work a longer shift?
Answered Aug 14, 2019
What is your availability? What is one word your friends would use to describe you? Who is one person you respect the most? Tell me a time when you had the best customer service? What is the biggest mistake you’ve ever made and what did you learn from it? When meeting a new group of friends how do you get to know them?
Answered Aug 14, 2019
If you were in charge, what would you do to make Gap a better place to work?
Asked Aug 7, 2017
Policy should be enforced, systems should be updated rather then completely remodeled into another more complicated system. Proper training for new hires. Recognition and promotion.
Answered Sep 21, 2018
Give the employees more hours and stop hiring new employees when you dont have hours for the employees you already have.
Answered Sep 13, 2018
How often do raises occur at Gap?
Asked Mar 23, 2017
Supposably once a year, but I think it's a small raise like 20 cents. Otherwise the only way you get a raise is annually when minimum wage goes up, or if you talk about leaving the company and the store manager finds you too valuable to lose.
Answered Nov 12, 2019
Once a year
Answered Mar 15, 2019
What benefits does Gap offer?
Asked Feb 25, 2016
401k and dental
Answered Aug 3, 2018
Focus on the company and your individual experience while employed there.
Answered Jan 29, 2018