Director of Admissions | Massachusetts | Feb 25, 2022
A 1/5 sounds disgruntled, but it’s fair and honest.
Flagship centers are well run but, if you work in any somewhat less desirable location or somewhere struggling, you’ll be pretty shocked at the difference. I was a manager for 4 years and worked at 4 locations in MA. I’ve visited many others. Flagship centers have the best administrators and strongest clinical leaders. The least desirable buildings, at best, have ineffective or very inexperienced leaders; at worst, they can have some of the least qualified administrators you could imagine are allowed to oversee care for elders. That sounds harsh, but I’ve worked with over a half dozen administrators during my time there and have seen quite a range. Of course, the most struggling of centers serve the most blue collar population, so the most vulnerable of vulnerable elders are left with the least qualified leaders and neglected physical plants.
I saw very good care from some very talented nurses and CNAs. When the care was poor, it was almost always due to facility shortcomings for staff levels, overworking the same people, or very poor accountability for people not doing their job right.
The rehab can be excellent but that sector is run ruthlessly. The culture can be extremely toxic all the way up to senior management. Lots of false promises and hollow listening sessions that go no where but to buy time between major employee complaints. Some of the buildings’ problems stem from years of poor oversight of ineffective leaders, so by the time any help is given, the problem bec
ProsFlagship buildings well run, room for training
ConsInsanely high turnover, Salary is low across the board, overworked staff, a lot of problems in their least desirable locations
It started out beautifully. So full of hope, admiration and anticipation to help the community and be apart of a group of like-minded people. The company overall is top tier!!! There is nothing but good things to say about this company at a whole. I loved it there.
Certain morally corrupt people there are spoiling the good batch. Then the gossip started. The negative remarks. The hurtful backstabbing. The cliques. The being given preferential treatment only if you are liked and accepted. Being liked and accepted was based on if you did what you were told in a way someone not in your department suggested (because it worked for them), not following your own mind (like what you were told you were hired to do). Being shunned and your work being picked over because it's not done how someone else preferred it be done. No originality. No ability to contribute on your own. No control of your department without certain people having something negative to say to your superiors and your direct reports. No support when people misrepresented you or complained out of spite. When you complain about the hostile work environment, you are given excuses about why that person's hurtful past gives them a pass to be inappropriate, not knowing your past was just as hurtful or worse, and you still remain professional. You are told to look at yourself and ask why the bully intimidated you. Absolutely the lowest grade training ever given. Texts, phone call interrupted key points you were then respo
ProsAmazing teammates, longevity decades long for some.
ConsNarcissistic/ bullying behavior in leadership.
If you are a healthcare professional who believes in honesty, respect for others, and doing what is right and ethical for your patients. Then Genesis is not the place for you. Especially Oakhurst in Ocala. Oh boy where do I start? I guess at the top with management. I have worked for my share of companies. And to say the least all of the management staff there at Oakhurst is very disorganized and careless and it shows. I had one fifteen minute interview with a unit manager and I was taken back to HR for new hire paperwork, my drug test and all the other new hire requirements. Now anyone who has ever been employed or that has had a loved one at this facility can tell you they are ALWAYS short. Yet it took them over a month to call me back with a date for orientation. Even after calling for weeks and asking to speak with someone from HR, a unit manager, and the DON. And their excuse was that the former HR manager had transferred(as if there is only one person in that WHOLE building who can take care of bringing in new employees). My point is, that the management staff is very lazy. There is clearly no teamwork because everyone feels if it is not their job they shouldn't have to do it or be concerned with it. The nurses are the same way. The CNAs try to tell them something about their patient. And they will get very rude and terse with you. I had one nurse that just flat out rolled her eyes and walk away from me while I was in the middle of telling her that our RESIDENT needed s
This job has taught me a lot. I have been able to expand on the knowledge gained from nursing school and with the diversity of all the patients that come through this facility you are never at a loss for practicing a different skill whether it be wound care, staple removal, catheters, tracheostomies, NG tubes, wound vacs, dialysis, immunization, medication administration, vitals, or assessments. The staff there are not always willing to help and this provided for an difficult work environment at times. The nurse to patient ratio was overwhelming on a good day. This in turn is not entirely the companies fault but the state of Idaho deems this as appropriate. Staff would call in on a regular basis and you would be expected to pick up their shift. There were few times that management would come in and work those shifts when there was no one else able to cover. I have experienced 16-20 hours shifts with only 5-6 hours off before coming back in for another shift because of this. I have always dealt in geriatrics and these people have so much to offer and teach us but with the work load and expectations placed on you as the floor nurse you don't always have the opportunities you would like to be able to interact and communicate with them. On the rare occasion that I was able to sit in a room and interact with a patient was one of my favorite aspects of the job, then on the other end of the spectrum is losing a patient or having to watch them and their families experience end of lif
Prosreasonable with requested time off
Consoverwhelming workload, constant staff call ins, few staff willing to pick up those shifts.
Typical Day: As a Certified Medicine Aide at Genesis Healthcare, my day would start out with getting report from the nursing staff from the previous shift. After report, I would turn to the personal care aides under my direction, and tell them of certain things I would need throughout the day (getting specific residents ready for doctor appointments, any new orders from the Treatment Administration Record, and/or if any of the residents they would be caring for had a recent change in condition). After report, I would pass medications to residents. After morning medication pass, and in our morning "lull", I would call/fax doctors regarding resident concerns, changes in condition, or medication requests. During this time, I would also go through our medication carts and see if anything needed to be re-ordered. After our lull came the afternoon medication pass. After the afternoon medication pass, I would again go through and call/fax doctors and re-order medications. By this time, it would be time to report off to the next shift.
What I've Learned: The most beneficial thing I have learned while working in assisted living is every person is different. The way you talk to, communicate with, and care for residents need to be tailored to individual needs. Some residents need more time and a higher level of care than others. Yet, everyone needs to be treated with two similar things: dignity and respect.
Management: Management at our facility was reliable, efficient, and easy to ta
Proficient at multi-tasking and working under pressure with tight deadlines. Very fast learner and confident.
At my last employment I was a bookkeeper for a health care facility. A typical day at work consists of maintaining the buildings census. I would check to see if any new patients were admitted and met with them to make sure they had a way of paying for their stay in the facility. Whether it be paying out of pocket, health insurance, or the need to apply for medical assistance. I would obtain all financial information; bank statements, deeds, or any assets that they own to see if they are eligible for assistance. Call families to collect payments, cash, money order or check. I would follow up with them each week along with the continuing new patients each day. I would work with other coworkers as a team and split the number of patients coming in by month. For example every other month would be assigned to a specialist and continue to work with old patients already assigned as well. The hardest part of the day was the initial conversation with the patients about money. No one likes to talk about money during the time of pain, grief, or during hard times, I just explain to them that I am here to help them make their stay comfortable. This can also be the most enjoyable part of the job as well. I am a people person and enjoy meeting new people. You can learn a lot from someone else no matter the situation. I met with a lot of elderly people with great stories and also taught them a lot of things about health care and medical assistance. Normally when you speak to someone about med
Low pay rate. Ridiculous productivity requirements. They'll make you run around to multiple buildings. Some managers are vindictive and unprofessional. You never get paid for time off, nor are you ever approved for real vacation time. You will never be off at Christmas or Thanksgiving, because in reality this company no longer has true paid holidays of any kind. They expect you to work sick and expect you to work with comatose patients. Patient refusals not allowed, you have to bill, bill, bill. They push the envelope making rehab staff commit Medicare fraud on a daily basis. They have computer systems in place to help you cover up the facts, although the software doesn't work most days. At full time employment they will not have enough speech therapy hours and so will send you home, but if there's an explosion in caseload, you're expected to work extra hours to cover it. SLPs are always alone and have little to no professional support. Greedy capitalists run this company, which is way too top heavy with managers and "specialists". BTW, the role of the clinical specialists is to "educate" rehab staff on how to keep increasing billable hours. Coming soon: they will make therapists clock in and out between patients, so you will have ZERO paid time to complete evals, prog notes, d/c's etc. I don't understand how that's legal - having someone in a building to do work, but not get paid for it unless they are next to a patient. It's common for therapists to go do paperwork while si
ProsGHCC owned facilities are clean, Co-workers great
This company is very arrogant to be so cheap. Out of touch. Way too many chiefs with personal agendas. Not a company to work for today.
It is a sad company that has sold itself short. Genesis used to be an outstanding company, sticking to its core values, working hard to maintain itself and its relationships throughout. But as it grew, it lost its way. It lost its connections to those who serve them. It became too unfeeling while preaching how much it cares. Now it only offers cheap lip service and has fallen prey to believing its own selfish motives as being truly affective business. In recent years it has become a power house of dysfunction. Basic fundamentals that keep a company in check are now outdated behind the scenes of this company. It has become so large, the head can’t see or touch the feet. It would be fair to say it doesn’t want to either. It’s outward appearance does not match its internal workings by far. Definitely not the company to expect to grow roots. There is a lot of fluff and blind eyes, and stopped up ears. There are also many good people that believe this company can be a great asset to the communities they serve. But there are not enough of them in key roles to really change the ugly inner workings of this company. Unfortunately, Genesis has out grown their essential belief system and simply have become desensitized. Hopefully it will care again. But that remains to be seen at this current time. Change can be good when needed, but changing to benefit some, not all leads to failure. When a company can’t maintain its own beliefs there is a problem. Success is not measured by a doll
ProsFlexible, working from home is moderately supported and has great paid reimbursements for phone, etc
ConsUnapproachable, very cheap, cuts a lot of corners compared to other companies their size, not transparent, not well organized for its size, money driven, out of touch with essential core values and needs.
I enjoyed my time at Genesis Corporation. I was on a busy rehabilitation unit on the 3-11 shift. I have cared for up to 18 residents. During the 3-11 shift, it was typical to have admissions come during this time. I have successfully completed the admissions and taken care of my daily duties of administration of medications, treatment care, and the ongoing needs of the other residents. I was very familiar with the admission process from paperwork, physical assessment, and completion of process though the computer system.
I learned that every day is different. Most importantly it was imperative for me to be totally present during my time at the facility. I would do rounds daily prior to starting any other work that needed to be done. I have found though my experience that if I did not know what the baseline of the residents status by visualization, I could miss an important element when I saw resident on my medication pass. Management of the facility, like in life, had it's ups and downs. There was a period of time when we were without a DNS and the ADNS was in charge. The ADNS did an excellent job during this time assuming her own duties as well as acting DNS. My immediate supervisors on the 3-11 shift changed 4 times. I became resourceful while they learned the aspects of their new duties. My experience with co-workers is that some are very helpful and others are not as helpful. I always tried to be there for co-workers even if it wasn't immediate. (Except in an urgent sit
ProsStaff development training, yearly competencies.
ConsThere was not a regular charge nurse on 7-3 shift for over a year.
2.0
Licensed Practical Nurse | Agawam, MA | Nov 23, 2013
Good if you're a new graduate or really need a job
I started here as a new graduate nurse, which is great because they hire a lot of new grads and there are many facilities that require experience. My co-workers are great and always willing to help out if you have a problem or need advice about a patient.
However, after months of management promising me that I would get a different schedule and shift, it still has not happened. Many other nurses work twelve hour shifts (which is what I requested), but "staffing 12 hour shifts is so difficult" according to management.
I used to pick up a lot of over time, sometimes 3-4 extra shifts a week, working many 16 hour shifts. Management has no appreciation for staff working overtime or helping out in a crisis. No bonuses are given for picking up time when they are desperate. Now I pick up maybe two to three shifts extra shifts every two weeks. Management does not care what shift you work, especially third shift, they will call you in the middle of the day while you are sleeping and then ask why you did not pick up the phone or why you did not call them back.
Vacations are denied 80% of the time, due to not having enough staff. Staffing is low because of management, and many nurses and CNA's are quitting because of it.
I cannot stress enough how unprofessional management is. When a current employee gives their notice, they make their life a living h*ll. I've seen it happen quite a few times.
Many times they take patients that staff is not able to handle, or the pa
ProsGreat co-workers, LOTS of overtime
ConsUnderstaffed, unprofessional management
Questions And Answers about Genesis HealthCare
Does the company give bonuses?
Asked Jul 21, 2016
None and no bonuses. also apparently there is a raise freeze due to Covid. Very kind thing to do during a pandemic and inflation.
Answered Mar 20, 2022
I was given a $5 Wal-Mart card as my Christmas bonus. 🤣😂
Answered Apr 14, 2021
Why did you leave your job at Genesis HealthCare?
Asked Mar 16, 2017
Do NOT waste your time. They let go of the Good, hard working people. The ones that care for the patients, and the layers, backstabbers, and toxic people stay!
Answered Aug 22, 2020
No team players .. no respect .. no thank you for being over worked short staffed not enough supplies company profits or interest on the billions they receive go to buying supplies or wage increases .. management has nasty attitudes and will throw you under the bus to save themselves .. its every man for themselves . Corporate staff needs to have offices in their facilities to witness first hand the high school behaviors going on director of nursing and administrators need be fired all of them asap .. at will law dont apply to them ..head bosses at head quarters turns a blind eye for the sake of profits .
Answered May 31, 2020
What is the best part of working at Genesis HealthCare?
Asked Dec 7, 2019
Free membership
Answered May 14, 2022
Management
Answered May 11, 2022
I heard that the company does not match 401k, is this true?
Asked Jul 21, 2016
True they don’t match anything!!
Answered Oct 1, 2020
They contribute nothing to 401K
Answered Dec 22, 2019
What is a typical day like for you at Genesis HealthCare?
Asked Mar 30, 2020
Hectic, stressed, people yelling at you, your miserable until the time you leave. Your bosses think they are so much hire above you it's a joke.
