Giant Food

Working at Giant Food: Company Overview and Reviews

Giant Food
Giant Food
2214 reviews
Giant Food Ratings
Average rating of 2214 reviews on Indeed
3.3Work-Life Balance
3.1Pay & Benefits
3.1Job Security & Advancement
Hyattsville, MD
$1B to $5B (USD)

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Based on 5461 reviews
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Giant Food Reviews

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Overall Reviews at Giant Food

Grocery Associate | Silver Spring, MD | Apr 6, 2013
That's My Giant!
Just Another Day Being that I'm in charge of the beer and wine sub department I seek to keep my section organized and presentable. The first hour of my shift consists of thoroughly straitening the beer since that portion of the department often bears the most damage from the previous day's business. Next of course is the wine. This is a more tedious task to tidy up since the wine must be treated with care and there are so many more wine varieties than there are beer. Once the beer and wine is leveled as picture perfect as possible I move onto the order that has been delivered by the Montgomery County Department of Liquor Control. This is where the bulk of my shift hours are used. At this time I transport the beer or wine (depending on the delivery day) to the aisle and place the products in their allocated spaces. Once the order is completed I spruce up all the areas I have worked in including the backroom area where the delivery was stored. The core part of my duties is making sure I am able to place an accurate order for the next delivery. After heading upstairs to the department managers' office to retrieve my order book, I make my way back to the aisle to view the the items that need to be ordered in order keep the aisle in a robust condition. I must use foresight for many items and displays since the order that I would currently be writing would be delivered for another couple of days. I then take that written order and place the information in the Montgomery County DLC
Customer Service Associate / Cashier | Gaithersburg, MD | Dec 20, 2019
It could be a good place for students if there was not Labor Union
CASHIER. You are staying and scanning and bagging and lifting, do not forget smiling, greeting, chatting and appreciating Customers. They do not have baggers in Giant. Those ones they have make cashiers’ work even harder. So, you are doing everything. Management expect you to be friendly and fast. Customers are different. What a news! Some people are just angels, or just normal people. Some people are not normal. And you have to be ready for that. No matter if they are right or not, no matter if they steal regularly or stealing right now while screaming at you after you told them that coupons were expired one year ago, nothing matters besides their happiness and satisfaction. So, make these creatures happy. Give them everything they want. If you as a cashier are not sure of something, then make a call to a customer desk and they will come and make everything a customer wants even though it is something that against store policy. And remember one thing. Nobody cares about you. If humiliating you makes a customer happy, that’s fine, nobody is going to protect you from crazy customers, therefore take a paper towel and sanitizing liquid and clean a register, you can’t just stay and do nothing. CUSTOMER SERVICE CLERK. Everything that you read above is applicable to a Customer Service Clerk plus it is harder in terms of you most likely have angry customers here. Be ready to sell Cigarettes and Lottery tickets with a left hand, while doing Western Union transfers with your right
Office Clerk | Edgewater, MD | Oct 10, 2015
Friendly environment with devoted management team.
A typical day at Giant for me is to come in the early morning to engage the store-opening procedures. This includes setting up my morning cashier for the rest of the day, taking inventory of transport passes, money orders, and lottery, and proceeding my day with the cash office procedures. In the cash office, I take inventory before (and after) reconciling all accounts... using ACE and VeriBalance, I account for all drawers individually and complete the pick-ups and loans needed to process the accounts and ready the tills for the day within a certain timeframe. In addition, I also order our supplies, change, lottery, EZ passes, as well as verify all miscellaneous forms of media and ensure that all transactions are properly accounted for. I have learned to develop my customer service skills vastly, helping customers in numbers well into the hundreds, with swift, friendly, and easy service despite whatever hardships may arise. I have learned across multiple departments, including stocking and service counters and it has allowed me to hasten my ability to pick up on new skills. In the more isolated office environments, I have picked up on billing skills and file maintenance abilities. Most importantly, I have picked up the role of cash office lead, and in that, I have learned a wealth about information and physical financial security, and added a hands-on understanding of how basic accounting works on a deeper scale considering the many forms of funds.Because of the nature of
Prosfriendly environment, part-time benefits, union
Conspart-time, irregular and likely to change work schedule
Front End Associate | Landover, MD | Dec 9, 2019
Fast paced retail environment
Served as Front-End Assistant Manager for Giant Food; delivered supervisory support to team of more than 20 cashiers, addressed customer concerns, and maintained security of cash receipts. Ensured front end of store was clean, organized, and inviting to customers. PROGRAM ADMINISTRATION: Performed daily reconciliation of store receipts and reported findings to central office. Strategically developed procedures to increase organizational efficiency. Reviewed volume and customer activity reports to forecast customer volume and staffing requirements. Ensured staff compliance with security measures to protect secured cash offices. Maintained cash office access log. Developed comprehensive cash reconciliation checklist for personnel across 13 stores. Served as Occupational Safety and Health Administration (OSHA) Safety Captain; performed monthly safety checks and inspections throughout the store. Ordered and maintained inventories of register, bagging, and office supplies. Prepared and submitted productivity reports. Scheduled appointments for Store Manager. PERSONNEL MANAGEMENT: Performed full range of personnel management responsibilities for front-end staff of cashiers. Trained personnel on digital calendar entries to support efficient staffing operations. Analyzed historical data to develop staffing schedules to meet customer demands during identified periods of increased store activity. Developed weekly staffing schedules, taking into account both scheduling requests o
Customer Service Representative | Plumsteadville, PA | Feb 26, 2022
Good short-term job for students or anyone still in school.
Work wasn't horrible, in fact it was rather enjoyable, for the most part. My fellow co-workers were all wonderful and a joy to be around, although not all of them were like that. My main gripe while working there was mainly due to a few higher ups who felt as if they were better than us along with the once in a while really rude customer. Having worked there for over 4 years, it isn't a horrible job but is also definitely not a job you'd want for the rest of your life. It's a good job to work at but you will feel yourself getting bored rather quick during your shift. A typical day for me would be to clock in and then go up to the front desk and either work on register as a cashier or work at the desk. Shifts would go by quickly or slowly depending on how busy the store was, for someone new it can be nerve racking but once you work there for a few months it becomes second nature. Management there isn't the worst but could be better, managers were all good people; it's just they didn't have the resources to be able to do better. Workplace culture is nice as everyone for the most part is very kind and welcoming. Besides the few rotten apples, the people there were good and I'm glad to have met them. Hardest part of the job in my opinion is dealing with the rude customers. It isn't often that this happens but there will be days when a rude customer comes through your line or goes to the desk to complain, which can make things difficult. Most enjoyable part of the job was bein
ProsPeople you meet there.
ConsBeing understaffed due to Covid-19 which leads to scheduling conflicts, Couple of the higher ups there felt as if they were better than the rest of us, especially towards the younger workers, 15 minute breaks which go by really fast, depending on checkout coach, can either be lax or really strict.
Cashier | Washington, DC | Oct 17, 2018
I appreciate the people who enjoyed my time there.
The most enjoyable part of this job was helping other people. Some appreciated the help and others didn't. The hardest part of the job was watching people that didn't really like managing try and manage. We have too many companies that are like this. People in management positions to make more money. Companies need to do a better job of training and discerning why people are in roles of management. Managers need to like to teach and be patient. Part of training is teaching. Companies need to do a better job of cross-training. If You are training an employee for another position in the company. Make sure that employee is being properly trained. Companies need to stop half-training. Stop half teaching the training. Bad management can make or break a company. Managers need to have better listening skills.Customers appreciate empathy even if you don't agree with them.If companies are not going to let bad managers go. Then they need to better train managers on how to communicate with their fellow employees and customers. Managers need to create environments that alleviate stress. Managers need to make their work environments enjoyable to be in. If you enjoy the work you do, then you will have better productivity.Human resources needs to do a better job explaining the benefits and policies of the company. Don't assume employees know what they are.
ProsThe customers who appreciated me doing the job.
ConsManagement needs to be better trained., Communication skills need to be updated in management., Managers need to act like they want to be in their place of employment., Managers need to hire employees who want to work., Managers need to create a better system of training people on self-scan., Managers need to take more time to train employees efficiently and effectively., Managers should not be on their cell-phones on the floor., Managers need to learn how to better coordinate their schedules., Time-management, empathy skills and conflict resolution training would be beneficial to this company.
Sales Associate | Temple Hills, MD | Jan 18, 2013
Working For Giant
A typcial day at the Giant that I am currently located is always very busy. I am a cashier, I greet customers, ask if they found everything that they were looking for, talk about special promotions and ask if they need help to their vehical. I handle cash, credit, debit, checks,or any other electronic payments. I might have to change a price because the item may be $1.59 but on sale for $1.00 and if it doesn't ring up the sales price we have to honor it.I clean up, my area may need a little straighten, or a shelve may needs to be stocked. Sometimes I montior self-scan which is a electronic self-served systems where customers can scan their own items as if they were a cashier. Working for Giant, because I am working towards getting my degree in Social Work, I learned that everyone is different and requires a different need. I have learned how work Bakery, and flower Shop. I have a little bit of training in running the front end. Also I have experience in File maintance which is taking down sale signs, placing new sale signs up, making sale signs. At Giant the management is understanding, great to get along with, and if I needed help with anything or just needed to talk about something they were there to listen. Also the co-wokers are nice, friendly, understanding. We are a team, if one person fails we all fail, if one person's fall we are all there to pick that one person up. The most hardest part about working for Giant is getting through to that one unhappy customer, because
Bagger | Rockville, MD | Mar 12, 2015
Food For Thought, and Other Cliche Titles
The Giant, as I refer to it, is a country wide corporation, but for me it has always been a local grocery store. And working there after being a customer for many years, that's what it felt like. Many of the people there had known me for at least a decade, given how my family has been using the store for on twenty-one years now. Working there was static, to be frank: I check in, bag for customers, have lunch, bag for customers, check out. What broke up the monotony was talking to customers, who were often locals who would come into the store one, two, or even three times a week. Some days were fun, some were dull. The only real issue was I didn't push myself to move on to a job higher than bagging, one that would be intellectually stimulating. Good physical exercise, though. And occasionally, I was asked to do some maintenance work (window-washing, vacuuming, what have you...). Management was exceptional, and really knew how to wrangle in stray employees. And on that, I should say not everyone who was working part-time at the grocery store gave it the seriousness it deserved. The older employees knew to do the job, but the people who were my age tended to be...less engaged. I understood, I got bored too, but a job is a job, and it has to be done. The hardest part of the job was staying on top of a busy order. However, because we tended to deal with locals, the customers tended to understand that if they came with larger orders, bagging could take a little long
ProsI got to work at a place I could walk to within 10-20 minutes as my first paid job, what's not to like?
ConsSome days were really, really boring.
Cart Attendant | Fredericksburg, VA | Jan 15, 2013
The pros and cons of Giant when I worked there
A typical day at Giant starts off with me clocking in and then going to the front end manager or shift manager or store manager and they told me what to do. So I usually pushed all the carts in, bagged groceries, cleaned messes, cleaned the bathrooms, bagged groceries, greeted customers, and whatever else that needed to be done, then I'd take my break in the middle of my shift or have two depending on the hours of work I had then after the day is done I clocked out and went home. And I always did my job the fastest and the correct way making sure everything is complete, clean, and orderly. My coworkers usually all were lazy, wasted time, and took advantage of me and the hard workers of the company, even some of the managers were being biased and unfair and those employees and managers needed to be retrained because they were not going with the ideals of Giant Foods. The hardest part of the job was having to pick up the slack of other workers and being criticized about me complaining to management about the problems there, not only that but because of the seniority policy at Giant I got very little hours per week and that caused me to need more money especially when I was one of the most hard working devoted individuals there I think I deserved a little bit more in hours and pay. There were enjoyable parts like meeting new people and making new friends as well as learning how it is in a workplace as well as how hard it is to get a job as well as work experience meeting and dea
Prosmet new people and friends, learned may things, became wiser, and having a job
Consunappreciation for hard work and completion of work and respect, low hours, low pay, favoritism, plenty of management and employees needed to be retrained
Dairy Manager | Owings Mills, MD | Sep 5, 2014
A fun place to work with great customers and co workers.
I start my day by checking all dairy items making sure no products are out of date or close to expiring. I eventually created a system on my ipad that inputs the product name and date into the tablets calendar and notifies me three days prior to the products expiration date. I then use a scanner to place an order on any products that need to be restocked. Once the cold perishable trailor carrying the items i need to replenish arrives, I unloaded my products from the trailor and place them in my backroom. From there I breakdown all pallets and place product on the showroom shevles. Throughout my work day I: *Write and/or review my dairy schedule to make sure co workers scheduled times are accurate and rotation is correct. *Handle all damage items and shortage claims *Train all dairy new hires and mentor employees in all departments * Handle all milk/egg orders The hardest part of my job is knowing that there is no reward for the hard work you put in. Not just me but all my co-workers/department managers. I feel it's so easy just to walk by and simply say "great job". To created a comfortable work enviroment, it all starts with the head. The most enjoyable part of my job is that the customers genuinely appreciate the work that I do. I recieved so many gifts from customers who are complete strangers, but appreciate the hard work. Majority of the customers thank me because they remember how my department was before I came. Honestly, they encourage me to work harde
ProsCustomer Interaction. Connecting with so many people and building relationships.
ConsStore Manager does not provide opportunity for advancement, transfer etc. You stay where you work. For good.

Questions And Answers about Giant Food

What is the best part of working at Giant Food?
Asked Dec 29, 2019
Answered Jul 4, 2022
I was always busy
Answered Jun 30, 2022
How long does it take to get hired from start to finish at Giant Food? What are the steps along the way?
Asked Jul 28, 2016
Applied on line. Got a call, I believe the next day. Went for interview next day. Day after interview I was offered the job.
Answered Apr 30, 2019
My hiring process took about a week. I applied online on a Monday and was contacted 2 days later. An interview was scheduled for Friday and by the start of the following week I was hired and started training.
Answered Mar 20, 2019
What tips or advice would you give to someone interviewing at Giant Food?
Asked Jul 28, 2016
Basically a pretty much layed back interview. As long( as your presentable and have a good attitude and a good working history. Very good place to work for students who want to work part time and go to school. (High School)
Answered Jun 25, 2019
Just try your best
Answered May 10, 2019
How are the working hours at Giant Food?
Asked Jul 7, 2016
I usually work between 25-30 hours a week because I'm on social security, but most other clerks work 40-48. We usually only get one day off a week.
Answered Sep 20, 2021
Horrible. They will hire you part-time then schedule you 45-55 hours a week. Never a set schedule, sometimes i would have less than 9 hours between my next shift (close then open). Very over worked. Can never do enough.
Answered May 26, 2021
What questions did they ask during your interview at Giant Food?
Asked Aug 11, 2016
What can you bring to help the company grow.
Answered Sep 10, 2019
Why I thought I would be an asset to the company
Answered Aug 25, 2019