Entry Level Automotive Technician | Richmond, VA | Mar 29, 2020
Good job. Bad company
Pros:
- Good learning environment
- Good work experience
- Plenty of experienced technicians
- flexible and open schedule
- Great coworkers
- Looks after you in a crisis
Cons:
The management: The management can be a deal breaker for a lot of people. The managers can be good people but lack good abilities to control their emotions. Oftentimes can be very inconsiderate of the people in lower positions. I once dealt with a perfectionist who looked for the best in every single detail. It sounds like a good trait, but it is detrimental to the person in any position under them as you have to be perfect in every aspect. You will be expected to be absolutely perfect in the smallest of things which in turns becomes aggravating. As a technician, it’s reasonable to keep your area clean. As a technician, it is reasonable to do acceptable tasks such as offering help to other technicians when it’s slow. It is also reasonable to keep the shop relatively clean, however, this responsibility should not be directed to mainly you solely. You took this job expecting to be an automotive technician; you expected your job to be working on cars. I have scrubbed walls, cleaned toilets, and have done various extremely daunting tasks just to fill time and “look busy”. It isn't terrible until it becomes a common occurance where you’re doing this more than once a week, or after you just did knee crunching labor. You’ll be doing this multiple hours during the day all just
Something till something comes along that is better
After reading all of these comments I can see a big different’s when it comes to working in the Goodyear retail stores compared to working in other departments of the Goodyear company. I have read most of the reviews for retail store employees and I can relate to most of them. I m a service manage doing the job of the store manager and sales staff and I get paid ten cent more than our lead tech which isn’t much to begin with.
The thing that hits home the most is the store manager gets all the glory because the suits don’t really know what’s going on or maybe they don’t care. I think that my sales should speak for something.
The pay sucks for the techs also and there is not much room to move up in the company since they don’t higher from within like they state in the job listing.
The prices are also out of this world and trying to sell stuff without discounting it is impossible to say the least.
Tires can also be a hard sale when Goodyear sell tires to other companies and them company cuts our throats on them since we can’t sell them below what the store pay for them. Then when something goes wrong with the tires we give to other chains out of our inventory we get stuck eating them.
While, we got the suit wondering why tires sales are down. All the while we are told we earned a customer for life. But after they pay maybe 300 dollars for a sale that should have been close to a grand they take their vehicles to another place to get all their service done. We may
ProsSundays off
Consstressful
1.0
Automotive Technician | Portage, MI | Feb 28, 2019
A bad 90 days at a Goodyear grease pit
Goodyear promotes a culture of dishonesty. Money is more important than human beings. Goodyear pursues profit with the ferocity of that of a hungry lion. The pursuit of profit supersedes reason, overrides integrity and overshadows all notion of honor. All store managers are under immense pressure to meet store profit goals. In order to meet those goals, the managers and service advisors are forced to sell unnecessary products and services to all customers regardless of the current condition of the individual customer's vehicle. The pursuit of profit starts with the technician. He is pressured to find anything and everything wrong with the vehicle he is working on and make recommendations for further service. An honest technician will know when something is in need of service and when something is not in need of service--the trick is knowing the difference. But Goodyear technicians and managers will stretch the truth to convince someone to waste money on unneeded repairs and services.
Customers be warned. Goodyear will do everything in its power to take your hard earned money.
If you have a conscience as a technician and you do not wish to rip customers off, then the managers at Goodyear will sabotage your career by manipulating the repair orders on the computer to make you appear to be an unproductive technician. Unproductive technicians are fired--correction: discarded as one would discard a worn-out set of tires. Goodyear also forces ASE Master Certified t
ProsThere are no pros.
ConsYou're working at Goodyear, you're working on cars, you have to buy tools, you have to deal with daily harassment, you don't make any money because all the good work is going to someone else
In the year I was there, the reason I stayed as long as I did was co-workers. They were the best group of people I've worked with to date. They really made the place bearable in the busy and stressful days. I had an awesome Service Manager who was easy to talk to and helped me out in a lot of sticky situations, was always around to answer my questions if it came up. I have nothing at all bad to say about him. However my center manager was a different story, he did his job, but didn't feel approachable or willing to find solutions for problems.
The pay was okay for regular hours, the incentive and overtime pay however for night calls didn't feel worth it to me. Expect no life during your week on, and some nights with little to no sleep. Its also back breaking work, and can do some damage to your back/knees if you are not taking precautions. It also can be fast pace with little to no breaks or being expected to occasionally work part of your lunch time (Which is unpaid). The shop I was at doesn't spend a lot on maintenance on tools, a lot of the equipment you will be using on the commercial side of the world is on its last leg/breaking down frequently. The trucks you use have their own quirks, for example, a bad compressor that eats up tools from moisture, or having a few or no lights on the truck that actually work for nighttime work, or tire cages that are just dangerous to use that should be replaced even with it being brought up to management. Just general stuff that sho
1.0
Customer Service Representative | Fort Smith, AR | Nov 26, 2019
Company Does Not Truly Care About Their Employees
Having worked there for around two years, I can safely say that the higher ups and bosses do not care much, if at all, about their employees. Not only that, but they also seem to only truly care about the bigger companies that they do work with, as it was setup to seem like they want the workers to care far more about the bigger companies than the smaller ones, given the way issues were handled.
As for how the workers are treated themselves, they hold on to you as a temp for as long as they possibly can, so that they do not have to give you benefits. You are treated like a sheep being herded instead of an individual, real person, with needs and feelings.
Having worked on both second shift and first shift, I witnessed some of the team leaders openly mock and make fun of the workers for medical issues they were dealing with, as well as just treating the workers like garbage in general for the most part. There were also team leaders who would, without a single care in the world, sit at their desks simply chatting it up with their favorites instead of working while we were busy, as well as playing games on their cell phones and computers instead of working or helping the rest of us out.
If you don't care about being respected as a person by your employers and just need a semi-easy job, this is the place for you. You will be worked like a machine, treated like you are beneath anyone even slightly above you in the office food chain, and constantly brought to stress over
Poor Managment ,back breaking work and a dead end job!!
I worked there for over 2 years they monitor every aspect of your driving by gps tracking even how hard you make a turn but that's not the bad part the warehouse manger won't stand up for himself and diffently not drivers from fear of losing his job so at the end drivers are abused that's why people quit the only people that stay are the ones that feel they can't do better which is sad!! You will unload trucks everyday by hand 1200 tires ranging from 25-200lbs while other driver watch and try to leave asap on there route and not at a normal rate they have 2 labor ready guys throwing tires at you as fast as they can so they can go home and you have to catch them coming at you at 30 mph and stack them by code it's almost impossible to do when's it's 2 against one and if there's 2 of you most likely your intercepting them from going everywhere and re-throwing them to the other end of the warehouse it's ridiculous and the fun part is good year does not have any type or Claps on the forklift to move the mass number of tires (truck tires included) which means you will be counting them and writing everything down by hand and you'll be moving the tires off the truck stacking them by numerical order then moving them again to the isle they're supposed to go to then when you have a chance put them all up in the rack all by hand, it's backbreaking work and you won't be able to move in the warehouse because they will be tires literally everywhere thousands as far as you can see whi
A leading tire manufacturer with innovative designs to address the North American consumer.
Goodyear is a company that you can grow with and apply your knowledge over a vast array of opportunities within various internal divisions. It is a company that offers many on-the-job training and advancement opportunities. The job is demanding and challenging, and many assignments may require extensive travel. The best part of Goodyear is the "family" type of environment that exists between coworkers and management. Decisions are made only after due diligence and actions are based on facts. Products are among the best offered in the industry and safety is never compromised over profits. It is a company that you will be proud to work for.
My last job was supervising a team of college grads who assisted dealers and mass merchandisers with sales and product training, consumer insights, merchandising, key sales driver execution, and promotional activity. My region consisted of the 15 western states, including Alaska and Hawaii. My 10 to 12 direct reports each called on an average of 110 accounts, in 7 different business categories. The most enjoyable part of the job was seeing my field team grow into their jobs, having them provide value on each customer visit, and seeing them earn advancement within the company. About half my time was spent traveling to their headquarter cities and riding with them to visit their accounts. The balance of my time was spent managing the region expenses, collecting and reviewing call productivity, conducting mid-year and annual performance review
Prosadvancement, learning and travel opportunites
Conslong hours and alot of time spent away from home.
Company has no consideration for work life balance as promised.
Typical day, 12 hr shifts, on feet for entire shift, learned a lot, (good and bad) work ethics, habits, management skills.
Area managers under too much pressure from upper management, no backing are support from upper management.
Great respect from peers as they are all feeling the same.
Good old boy atmosphere still a presence in the salaried ranks.
If you come into the organization as a salaried associate with aspirations to advance, forget it unless you are part of the good old boy crowd.
Company says they value "Work Life Balance", could have fooled the associates that worked in my area as we were forced to work overtime. Periods where I worked up to 42 days straight with out a day off.
Management in area puts finished production numbers above quality. That puts associates in inspection area in a catch 22 situation, satisfy quantity or quality.
Was in this salaried position, called into meeting January 2015, only associates in meeting from my department. Told company reducing staff, asked if anyone wanted to take a voluntary layoff. Two weeks later, called into another meeting said did not get enough volunteers so will be layoff end of January. At exit interview, to get all your money, had to sign a waiver that you would not sue the company due to the layoff. Statement in waiver said "By signing this waiver, affirms that you were given 45 days notice of the layoff", which was not the case. If you asked about the statement, you were told by the HR rep that you
ProsPay, great people
ConsManagement, work life balace, attitudes, respect, tact, could go on and on.
I worked as a service manager at a high volume store in California. The staff was on point from general service to auto techs. Good team of people who’s reputation was second to none. I learned an incredible amount about the auto industry from the long term manager at that store. The techs also spent hours teaching me and discussing their pain points. This lead to a very productive location. You can’t make every customer happy every day, especially when the day goes sideways on you.
Keeping constant, professional and upfront with all customers is key. Sometime the work is too big for the store or outside our skill set and we have to pass on the opportunity to serve the customer. There have been many times customers would come in stating they “needed” something that another person had told them about. When we put the vehicle on the rack, we could not agree with the previous assessment.
On the other side of that coin it can be shocking to first time car owners or folks who have always relied on their parents to handle these situations. The sticker price of repair work can be a gut shot to some. I watched and learned quickly how to techs diagnose and perform the inspections. What is critical (if anything) and what is something that is recommended either by use or by manufacturer guidelines. Then communication to the customer. The trust the customer base has with this store is apparent and warranted.
I left Goodyear because of the constant changes to the compensation packag
If you end up working anywhere in the SFV, just don’t
The day will be either busy or slow, most JT are open 7 days a week, One can find better jobs and be better respected elsewhere, management is the worst, one will never be in trouble as a group and anything that goes wrong will be blamed and aimed at an individual even if innocent. Manager will never have your back and any days one request days off will rarely be approved and be purposely scheduled on that day no matter if the day could be handled without you. The manager however gets his days off when he wants and calls out sick knowing he can always have someone fill in. Customers can be difficult but this is normal in any customer service job, since one will be dealing with large amounts of money and their vehicle that can be very frustrating for any consumer who is not ready to spend. if management didn’t make your day any harder, honestly dealing with customers would not be a big deal. Management likes to get political and chase customers out while being selective who he makes business with, and later will Get upset at his team for sitting around all day for not having any business. Politics should not be involved if one values the business of the consumer more. One Can not trust a manager who adjusts others time cards while he adds hours to his own and corporate fails to notice these things. There is no enjoyable part of the job, management turns his own employees and customers against each other. One can tell no matter what position you get there, no one wants to be th
In a typical day I would be looking after a team of three people. This would be my Mill man, Lay Down man, & Service man. It would be my role to ensure that the raw materials were on hand, that the ticket set for the day was achievable, the stock was available and to meet the company's expectation of a two minute compound changeover.
It was a busy environment, but one I used to enjoy.
I loved the challenge the role provided me with everyday, and I loved working alongside people all pulling together as a team, in the same direction. Everywhere I have worked in Goodyear Dunlop there have been good trainers and good hard working people, who did a world class job.
I had worked with my team for 10 years, we had a great morale and had good relations with our senior managers and line managers.
We had some some proud moments as a team, breaking production records for our Banbery many times, being consistent high performers on the equipment and being rewarded accordingly.
There wasn't one day that went by, whereby we didn't rise to the challenge as a team. It was hard physical graft and dirty at times, but it paid well to.
I will miss working there the closure has shocked me as it was a world class operation, I loved it so much I campaigned to keep it open. We fought hard to save it but the decision had been taken outside of the UK. I think they got this decision wrong big time but thats my opinion and maybe a lot of others as well.
The hardest part of this job has
ProsFree Breakfast after attaining goals, good pay, pension, rewards, good managers
Conslong hours, dirty, hard physical graft at times
Questions And Answers about Goodyear
What is the best part of working at Goodyear?
Asked Nov 24, 2019
Excellent opportunities and rewards
Answered Jun 28, 2022
Going home
Answered Jun 21, 2022
What is the interview process like at Goodyear?
Asked Jun 17, 2017
It is a simple but thorough process of several steps including general testing.
Answered Apr 17, 2022
In my interview process they told me the only reason they are offering me a job is because I had military background and if I did not bring that up they would have not hired me.
Answered Jun 10, 2021
How would you describe the pace of work at Goodyear?
Asked Apr 25, 2017
Wotk can be fast paced as a tire builder, but there is a lot of stop and go because of the old machinery breaking down and bad stock coming from the other departments beore you in the line of prodction...it's like trying to get a 1977 Ford Ranchero to make a twelve hour trip without having any problems, but the car's better days are gone, parts are limited, and you keep getting bad gas.
Answered Jul 2, 2021
I've managed before an could easily double it there all the good work goes to the older guys
Answered Apr 19, 2020
How long does it take to get hired from start to finish at Goodyear? What are the steps along the way?
Asked Feb 14, 2017
Depends on the plant your applying for each place is different
Answered Aug 6, 2019
Several different steps multiple interviews skills test
Answered Nov 24, 2018
What is the work environment and culture like at Goodyear?
